Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 Toyota Corolla submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Trunk Trunk lid Trunk latch Rear bumper cover Rear bumper brackets Both rear head lights Both rear head light Rear trunk lid cover Rear trunk trunk support Are broken, my safety was put at risk because I was hit in the back of my car at a stoplight. The vehicle has not been inspected by the police but it is currently at the mechanic.
HI SIR I HAVE PROBLEMS IN ADJUST THE ANGLES THAT AFFECT TO MY STARING AND SPEED THE MECHANICAL SAID I HAVE TO REPLACE THE REAR SUP FRAME THAT WILL COST ABOUT 900$
-ON DEC 20 2019 I TOOK MY CAR TO TOYOTA DEALERSHIP HERE IN VICKSBURG ,MS BECAUSE CHECK ENGINE AND TRACK OFF LIGHT WAS ON .THEY PUT IT ON THE DIAGNOSTIC MACHINE TO TELL WHATS GOING ON WELL THEY CAME BACK AND SAID THE MASS AIRFLOW CENSOR AND SWITCH VALVE JOHN ROBERT WARD STATED THAT ONCE THEY REPLACE THE PARTS THAT MY CAR WILL BE FIXED SO GOT YHE PART PUT ON ONDEC 25,2019 THEY SAID I WOULDNT HAVE ANYMORE PROBLEMS,WELL LIGHTS CAME BACK ON AND CUTTING OFF AGAIN ON MONDAY DEC 30-2019 THEY REPROGRAMMED LIGHT SAID I WOULDNT HAVE ANYMORE TROUBLE THE THE MACHINE DIDNT PICK UP A CODE THIS TIME SAID IF THE LIGHTS COME BACK ON BRING IT BACK, ENDED UP TAKING IT BACK WEDNESDAY 1,2020 THEY ENDED UP KEEPIN IT AND PUTTING ME IN ANOTHER VEHICLE WELL JANUARY 2,2020 THEY TOLD ME TO COME GET IT THAT IT WASNT PICKING UP A CODE ON FRIDAY JANUARY 3,2020 TOOK IT BACKTO THEM BECAUSE IT IS STILL CUTTIN OFF AND TRACK OFF LIGHT AND CHECK ENGINE LIGHT GOING OFF AND ON WELL AT THIS TIME I TOOK IT BACK THEY PUT IT BACK ON THE MACHINE ONLY TO TELL ME KNOW THAT THEY THINK THE FUEL PUMP IS GOING OUT SO IM TRYING TO FIGURE WHY THE FUEL PUMP DIDNT SHOW UP THE FIRST TIME IT WAS DIAGNOISED ,SO SPENT MONEY AND MY CAR STILL NOT WORKING RIGHT. SO I CAN DRIVE SO FAR THEN IT CUTS OFF THAT NOT SAFE YOU CAN CONTACT ME AT (XXXX) OR EMAIL: (XXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MY DAUGHTER WAS DRIVING SOUTH ON INTERSTATE 95 (MD) IN THE FAR LEFT LANE (FAST LANE) WHEN HER 2013 TOYOTA COROLLA WENT OUT OF CONTROL AND WENT INTO A 180 DEGREE CLOCKWISE SPIN ACROSS 3 LANES OF TRAFFIC INTO THE FAR RIGHT RIGHT LANE (SLOW LANE) AND WHEN SHE PUMPED HER BRAKES THE CAR WENT INTO A 180 DEGREE COUNTER CLOCKWISE SPIN BACK ACROSS 4 LANES OF TRAFFIC ALMOST GETTING HIT BY A JEEP BEFORE STOPPING ON THE LEFT SHOULDER FACING ONCOMING TRAFFIC. INCIDENT HAPPENED IN RUSH HOUR TRAFFIC AT 9:20AM ON WET ROADS. YELLOW ABS LIGHT AND TRACTION CONTROL LIGHT WAS ON, BUT NOT THE RED BRAKE LIGHT. WAS TOLD BY TOYOTA THAT THE BRAKE ACTUATOR ASSEMBLY FAILED. IN RESEARCHING THIS ISSUE, I FOUND TOYOTA TO HAVE A HISTORY OF BRAKE ACTUATOR ASSEMBLY PROBLEMS RESULTING IN WARRANTY EXTENSIONS, SERVICE CAMPAIGNS & RECALLS ON 2007-TO 2011 CAMRY'S ,2010 PRIUS, 2012 & 2013 TACOMA PICK UPS, TOYOTA RAV 4'S.
MY WIFE HAD A COLLISION AND MY COROLLA BECAME TOTAL BUT AIRBAG NEVER INFLATE
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE TRAC OFF WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR TOYOTA DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,500.
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND UNEXPECTEDLY ACCELERATED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PRODUCED AN ENGINE CODE OF P02198. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
I WANT MY MONEY BACK
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT THERE WAS A FAILURE WITH UNINTENDED ACCELERATION WHEN THE VEHICLE WAS IDLING HIGH WHILE AT A STOP OR IN DRIVE. THE CONTACT HAD TO ENSURE THAT THE BRAKE PEDAL WAS APPLIED WITH FORCE TO ENSURE THAT THE VEHICLE WOULD NOT SURGE FORWARD. THE VEHICLE WAS TO BE TAKEN TO THE DEALER TO BE DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 06/29/16*LJ *TR
MY CAR WAS HACKED ALMOST KILLING ME. CYBER ATTACK 10/31/15 AS I WAS DRIVING THE BATTERY/ALTERNATOR KEPT DRAINING FORCING ME TO PULL OVER TO SIDE OF ROAD. A STRANGE GAS ALSO WAS PERIODICALLY SPRAYING OUT OF VENT FOGGING WINDOWS W/WHITE FILM MAKING IT DIFFICULT TO SEE & BREATH. EACH TIME I PULLED OVER CAR RECHARGED ITSELF ON GRASS/DIRT. AT LEAST THE 8TH OR 9TH TIME THIS HAPPENED THE STEERING WHEEL JERKED TO RIGHT & W/IN 1-2 SECONDS I WENT FROM 45-50MPH-0 LIKE HITTING INVISIBLE BUILDING IN MIDDLE OF ROAD. PUSHED GAS PEDAL TO FLOOR, NOT ENOUGH SPEED TO PULL OFF ROAD. NO LIGHTS, POWER, ENGINE DIED. MY BODY WAS JARRED FORWARD ABRUPTLY. A RED LIGHT STARTED BLINKING & BEEPING AT BOTTOM OF CONSUL & GAS STARTED COMING OUT OF VENT AGAIN. I STRUGGLED TO GET OUT OF CAR FOR FEAR OF BEING HIT FROM BEHIND AS IT WAS PITCH BLACK OUT, ALSO WANTED TO GET CAT OUT CAR WHICH I LEFT IN FIELD BEFORE POLICE & AMBULANCE ARRIVED. I HAD BLOOD DOWN TO SOCKS. I WAS IN HOSPITAL 1 WEEK AND NO ACCIDENT REPORT WAS FILED, MY CAT IS STILL MISSING. I CALLED DEALERSHIP TO REPORT MECHANICAL/ELECTRICAL DEFECT & WAS AVOIDED/RESISTED FOR 3 1/2 WEEKS/OVER 30 HOURS ON THE PHONE BEFORE IT WAS SUGGESTED I CALL MANUFACTURER & ANOTHER 2 WEEKS BEFORE THEY COOPERATED & FILED CLAIM. THIS HAS BEEN A FULL TIME JOB TRYING TO GET SOMEONE TO TAKE RESPONSIBILITY. I SELL REAL ESTATE & CANT WORK/EARN MONEY WITH NO CAR. 12/11/15 TOYOTA SENT INSPECTOR TO PLACE CAR WAS TOWED TO PULL INFO OFF DATA RECORDER. 2/1/15 I STILL HAVE NOT RECEIVED REPORT. I HAVE 3 YEAR ONE PAY LEASE EXPIRING 9/2016, NO MONEY & NO CAR. THIS HAS BEEN AN ABSURD, BRAIN DRAINING EXHAUSTING WASTE OF TIME W/NO END IN SITE. I'VE REACHED OUT TO FTC, CONSUMER PROTECTION, GOVENORS/SENATORS...I JUST WANTED THEM TO TAKE RESPONSIBILITY, LOAN OR GIVE ME A CAR WHILE THEY INSPECT AND HAVE HAD ZERO RECOURSE TO DATE. THEY WANT TO SUE ME FOR COST OF CAR/IMPOUND/STORAGE FEES.
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT NO FAILURES COULD BE FOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000.
2013 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION AND BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED SHE HAD HER RIGHT FOOT ON THE BRAKE AND RELEASED THE EMERGENCY BRAKE. WHEN SHE PUT THE CAR IN REVERSE IT ACCELERATED BACKWARDS ACROSS THE PAVEMENT, HIT THE CURB, ACCELERATED FORWARD, WENT ACROSS ANOTHER PAVED LANE, HIT THE CURB AND ENDED ON THE GRASS. THE VEHICLE HAD THREE BLOWN TIRES AND A SEVERELY DAMAGED REAR BUMPER. *JB
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE REVERSING OUT THE DRIVEWAY, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE INDEPENDENTLY ACCELERATED TO A HIGH RATE OF SPEED. THE VEHICLE CRASHED INTO BUSHES AND A RESIDENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER REQUESTED THE DATA RECORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS TO SEND A TECHNICIAN TO THE CONTACT'S RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 13597. MA 10/16/15 THE CONSUMER STATED ON TWO OCCASIONS, THE VEHICLE ACCELERATED OUT OF CONTROL. UPDATED 03/01/16. *JB
WHILE DRIVING WEST ON HIGHWAY 50 AT 65 MPH AT APPROXIMATELY 7 PM, I TURNED OFF THE CRUISE CONTROL AND THE MOTOR STOPPED AT THE SAME TIME. THE CAR IMMEDIATELY BEGAN TO SLOW DOWN AND I ATTEMPTED TO RESTART THE MOTOR, WHICH WAS IMPOSSIBLE WITH THE CAR IN GEAR (AUTOMATIC TRANSMISSION). THE EMERGENCY LIGHTS WERE THEN TURNED ON AS THE CARS BEHIND WERE HONKING THEIR HORNS AND OTHER CARS WERE PASSING RIGHT AND LEFT. WE WERE IN THE SECOND LANE WITH THE HEADLIGHTS, ALSO ON, OF COURSE. I TRIED STARTING THE CAR IN NEUTRAL AND THAT DIDN'T WORK. WHEN WE CAME TO A FULL STOP, I PUT THE CAR IN PARK AND STARTED THE CAR. EVERYTHING WENT WELL AFTER THAT. *TR
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED WHILE EXITING A GAS STATION, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ENGAGED THE SERVICE BRAKES BUT FAILED TO STOP THE VEHICLE. THE CONTACT SWERVED IN AND OUT OF TRAFFIC TO AVOID VEHICLES AND WENT OVER THE LEFT HAND MEDIAN BEFORE COMING TO A STOP IN THE OPPOSING LANE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED NECK SWELLING BURNS ON BOTH WRIST AND MILD BACK PAIN WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 38,565. THE VIN WAS NOT AVAILABLE.
I WAS DRIVING MY DAUGHTER AND HER 2 FRIENDS TO GWINNETT FAIRGROUND TODAY AROUND 7:50 PM . AS I APPROACHED A TURNING LANE JUST BEFORE DAVIS ROAD, THE CAR ACCELERATED AND HIT THE TRUCK IN FRONT OF ME. I TRIED TO HIT THE BRAKE BUT THE SPEED WAS TOO MUCH AND THE CAR WOULDN'T STOP UNTIL IT HIT THE TRUCK. THANKFULLY, EVERYONE IN THE CAR WAS FINE AND WE ALIGHTED THE CAR WITHOUT ANY INJURY. AS A RESULT, THE ENTIRE FRONT BUMPER, THE FRONT OF THE CARE WAS DAMAGED WHICH AFFECTED THE DRIVER SIDE FRONT SIDE OF THE DOOR. TOYOTA CORPORATION NEED TO RECALL 2013 TOYOTA FOR ENGINE PROBLEM RELATED TO UNINTENDED ACCELERATION. *TR
2013 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATED ON ITS OWN. *SMD THE CONSUMER STATED THERE WAS SOME DAMAGE TO HIS/HER HOUSE AND CAR.*JB
WAS TRYING TO REVERSE AND ALL OF SUDDEN THE CAR JUST TURNS OFF ..DRIVING ON THE FREEWAY AND THE ACCELERATOR IS TAKING FOR EVER TO PICK UP THIS ALL STARED FROM THE DAY I BOUGHT IT I CALL IN RIGHT AWAY AND THEY TOLD ME THAT I WAS NOT ABLE TO TAKE THE CAR BACK. *TR
IN THE PAST YEAR THIS CAR HAS EXHIBITED MULTIPLE OCCURRENCES (52 DOCUMENTED) OF DELAYED ACCELERATION FROM 1 TO 3 SECONDS WHEN PRESSING ON THE ACCELERATOR PEDAL. I HAVE TRIED TO GET TOYOTA TO ACKNOWLEDGE AND REPAIR THE PROBLEM UNSUCCESSFULLY AS THE CAR HAS BEEN COVERED UNDER ORIGINAL WARRANTY THROUGHOUT THIS TIME. MULTIPLE DRIVERS HAVE ATTESTED TO THE DEFECT. IN NCDS ARBITRATION TOYOTA CLAIMED PAUSES WERE DUE TO THE "TRACTION CONTROL" OR "ELECTRONIC VEHICLE STABILITY CONTROL" KICKING IN AND REDUCING POWER TO THE WHEELS. THIS COULDN'T BE THE CASE AS IN NONE OF THE INCIDENTS DID THE INSTRUMENT PANEL LIGHTS WHICH COME ON WHEN THOSE FEATURES ACTIVATE LIGHT UP. MOST OF THE INCIDENTS OCCURRED ON DRY, ASPHALT, AND STRAIGHT ROADS AND NON-HURRIED DRIVING. THIS PROBLEM IS A SAFETY HAZARD AS IT OCCURS INTERMITTENTLY AND RANDOM WITHOUT WARNING. *TR
2013 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN SURGE PROBLEMS. *SMD THE CONSUMER STATED AS SHE SLOWLY PULLED INTO A PARKING SPACE, SHE TOOK HER FOOT OFF THE ACCELERATOR AND LET THE VEHICLE COAST SLOWLY INTO THE PARKING SPACE, BEFORE APPLYING THE BRAKE, THE VEHICLE SUDDENLY SURGED FORWARD INTO A SNOW BANK. THE CONSUMER WAS UNABLE TO GET THE VEHICLE OUT OF THE SNOW BANK, WHEN SHE PUT THE VEHICLE IN REVERSE. ONCE THE SHE GOT HELP, SHE NOTICED THE BUMPER HAD BROKEN OFF AND THE DRIVER'S SIDE FENDER WAS DETACHED FROM THE VEHICLE AT THE SEAM. *JB
SPEED CONTROL DISENGAGES AND DECELERATES RAPIDLY WITHOUT WARNING ON HIGHWAY UPGRADES AT APPROXIMATELY 65 MPH. THIS MODEL IS A MANUAL 5 SPEED. WHEN THE DEALER WAS CONTACTED, THEIR SERVICE MANAGER RESPONDED THAT THEY HAD RECEIVED SEVERAL SIMILAR COMPLAINTS ON THIS MODEL, BUT THAT TOYOTA HAD NOT PROVIDED ANY UPDATED PROGRAM TO CORRECT THE PROBLEM AT THIS TIME. THE DECELERATION IS NOT A SLOWING BASED ON WEIGHT, BUT A TOTAL DISENGAGEMENT OF THE CONTROL, WHICH IS LIKELY TO RESULT IN A REAR-END COLLISION FROM BEHIND SHOULD ANY VEHICLE, REGARDLESS OF SIZE, BE FOLLOWING AT EVEN A RECOMMENDED DISTANCE. THIS HAS HAPPENED IN THIS VEHICLE ON 4 OCCASIONS, AND FROM WHAT THE DEALERSHIP ACKNOWLEDGED IS A CHRONIC PROBLEM, INHERENT TO THE 2013 TOYOTA COROLLA AND OTHER MODELS THAT SHARE THE SAME PROGRAM. *JS
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE AT A STOP WITH THE BRAKES DEPRESSED, THE VEHICLE ACCELERATED AND THE CONTACT CRASHED INTO THE WALL OF A PRIVATE RESIDENCE. THE CONTACT SUSTAINED INJURES TO THE RIGHT LEG AND THE FRONT PASSENGER SUSTAINED A SPRAINED BACK MUSCLE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR BODY REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,164. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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