Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2016 Toyota Corolla submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I have super white (040) paint and it's flaking off due to original manufacturer paint defect. Paint is flaking off my passenger back door and a large piece/area of roof. flakes of paint will come off at highway speeds, creating a vision hazard for drivers behind me or a distraction when flakes hit the windshield.
At about 40000 miles on about [XXX] I noticed my paint starting to peel and fade from my roof as time passed it went to my hood and trunk faded and clear coat peeling I took my car to Toyota in Brownsville Tx and there was no recall on paint defect on roof but the associate told me they had 2 Toyota Corollas being fix on recall for same defect as my Red toyota Corolla but those cars are white I don’t understand why my red car with same defect wouldn’t fall under recall I have seen my self a green and blue Corolla on the streets with same issue I have paid my car clear I’m [XXX] can’t afford to paint and car has plenty of years for me but paint is look bad thank u 🙏 hope for a repose or help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The roof of my car started peeling. It’s been progressing quickly. Also starting a small little part in the back as well.
FRONT BUMPER/GRILL AREA PAINT NOT ADHERING TO FRONT AREA FACTORY COLOR BLIZZARD PEARL WHITE. THIS AREA IS THE FACTORY ORIGINAL PAINT. NO HISTORY OF DAMAGE OR REPAINT. AIRBAG RECALL?
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT THE PAINT PEELED ON THE FRONT BUMPER OF THE VEHICLE. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER, REQUIRING VEHICLES PAINTED WITH FACTORY APPLIED BLIZZARD PEARL OR SUPER WHITE PAINT TO GO TO A LOCAL DEALER, TO HAVE THE VEHICLE REPAINTED. THE CONTACT TOOK THE VEHICLE TO THE SANSONE TOYOTA LOCATED AT 90-100 US-1, AVENEL, NJ 07001, 732-587-1100, WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS NOT A PAINT PEEL BUT WAS DUE TO AN ACCIDENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT IN AN ACCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND SIDED WITH THE DEALER. THE CONTACT REPORTED TO THE ATTORNEY GENERAL AND WAS REFERRED TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *LN *TR
ON 08/11/2017 MY DAUGHTER WAS DRIVING THROUGH A INTERSECTION WHEN ANOTHER VEHICLE FAILED TO YIELD IN FRONT OF HER. SHE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIRBAGS DID NOT DEPLOY ON HER 2016 TOYOTA COROLLA. THE BODY SHOP SAID THE CAR SHOULD HAVE BEEN TOTALED BUT DUE TO THE AIRBAGS NOT DEPLOYING, THE INSURANCE COMPANY DID NOT TOTAL THE VEHICLE. I FEEL WE WERE TREATED UNFAIRLY DUE TO THIS. MY DAUGHTER ALSO SUFFERED INJURIES FROM THE INCIDENT. TWO YEARS LATER WE SEE THERE IS A RECALL FOR THE AIRBAGS.
THE DASH INSIDE THE CAR IS MAKING A RATTLE NOISE AND SUDDENLY THE CAR LOOSES POWER.
I CAN DRIVE IS NO PROBLEM AT ALL
CARPLAY APP INSTALLED WITHOUT MY CONSENT
ESTABA ENTRANDO EN LA TERMINAL DEL AEROPUERTO DE FORT LAUDERDALE Y EL CARRO DEL OTRO CONDUCTOR MARCA JEEP DEL 2013 CON LA PLACA IITN27 ME IMPACTO POR EL FRENTE LA LADO DERECHO DANDOME EL FENDER DERECHO, EL FOCO Y ARRANCO EL BOMPER COMPLETO. NOTA. ESTE CHOFER ESCEDIA EL LIMITE DE VELOCIDAD.
ON 08/07/2018, I WAS IN A CAR (2016 TOYOTA COROLLA) ACCIDENT WHERE ANOTHER CAR SLAMMED ME IN THE REAR AND I'VE HIT A CHEVY PICKUP IN THE BACK. THE PICK-UP WAS COMING TO A STOP WHICH I WAS SLOWING DOWN AS WELL AND I'M ASSUMING THE CAR THAT WAS BEHIND DID NOT PAID ATTENTION. THEREFORE, HE HIT ME BETWEEN 45-50 MPH IN THE BACK WHICH I'VE HIT THE TRUCK ABRUPTLY AT 30-35MPH. MY AIRBAGS DID NOT DEPLOY WHICH IS VERY SHOCKING AND MY SHOULDER ALONG WITH MY ARM SLAMMED INTO THE STEERING WHEEL. ALSO, I HAD A HARD TIME WITH MY BRAKES BECAUSE IT FELT LIKE IT WAS STUCK AND WOULDN'T GO DOWN AS I WAS PRESSING ON IT. I'M SUFFERING FROM INTENSE RIGHT LEG PAIN AS IF I'VE TORN THE MUSCLE BUT 10X'S WORST. EVER SINCE THE ACCIDENT, MY LEG HAS BEEN GOING NUMB QUITE FREQUENTLY WHICH GOES INTO MY TOES. I'M WALKING WITH A LIMP AND MY SHOULDER HAS SHARP PAIN AS WELL. I'M STARTING TO THINK THAT MY AIRBAGS WERE DEFECTIVE BECAUSE IT SHOULD HAVE DEPLOY AS SOON AS THE IMPACT OCCURRED BUT IT DIDN'T...
THE WINDOWS ARE NOT AIRTIGHT, I HEAR THE WIND AS I DRIVE MY CAR DOWN THE INTERSTATE WHICH I CONSIDER A DISTRACTION. ON THE PASSENGER SIDE WHERE THE DASHBOARD MEETS THE WINDSHIELD, THERE IS A STRIP OF A STYROFOAM TYPE OF MATERIAL SHOWING. IT APPEARS IT IS COMING OUT OF THE DASHBOARD IT IS APPROXIMATELY 2-4" LONG ALONG THE DASHBOARD.
DRIVING ON HIGHWAY AT APPROXIMATELY 75MPH WHEN HEARD A LOUD EXPLOSION-LIKE NOISE. IT TOOK A MOMENT TO REALIZE THAT MY SUNROOF HAD EXPLODED AND I WAS NOW SITTING IN A POOL OF GLASS SHARDS. I QUICKLY CLOSED THE GLASS COVERING AND GOT OFF THE HIGHWAY TO VACUUM THE INTERIOR. THERE WERE NO OBVIOUS FLYING BITS OF GRAVEL OR ROCKS OBSERVED. THE WEATHER WAS ABOUT 85DEGREES FAHRENHEIT. THERE WERE NO CARS IN FRONT OF ME, JUST ONE VEHICLE QUITE A DISTANCE BEHIND ME.
MY HUSBAND AND I WERE DRIVING HOME FROM A CONCERT AT 10:30 PM ON THE 110 FREEWAY IN SAN PEDRO, CA WHEN WE HEARD A LOUD CRASH ON THE ROOF OF THE CAR. WE HADN'T JUST DRIVEN UNDER AN OVERPASS. THERE WAS NO DEBRIS BEHIND US. NO ONE WAS SWERVING OUT OF THE WAY TO AVOID ANYTHING. NO ONE WHO DROVE PASSED US REACTED AT ALL. WE COULD NOT FIGURE OUT WHAT HAD HIT US AND KEPT HEARING GLASS MOVING AROUND. AT ONE POINT MY HUSBAND OPENED THE SUNROOF SLIGHTLY AND SAW A GAPING HOLE IN THE GLASS ALONG WITH GLASS SHARDS THAT STARTED FALLING INTO THE CAR. WHEN WE GOT HOME I LOOKED UP "EXPLODING SUN ROOFS" AND FOUND THAT SPONTANEOUS EXPLOSION WAS NOT UNCOMMON AND THERE IS A CLASS ACTION SUIT FORMING AND PEOPLE REPORTED THEIR EXPERIENCES TO YOU. THE CAR HAD BEEN PARKED OUTSIDE FOR ABOUT 2 1/2 HOURS. THE TEMP WAS 49 DEGREES. THIS IS SOUTHERN CALIFORNIA. NO ICE. NO SNOW. NOT THAT COLD. *TR
I WAS MAKING A LEFT-HAND TURN ON A TWO-LANE HIGHWAY. THE INDIVIDUAL BEHIND ME WAS NOT PAYING ATTENTION AND DID NOT STOP. INSTEAD OF SWERVING TO THE RIGHT TO MISS ME, SHE SWERVED INTO THE ONCOMING TRAFFIC LANE JUST AS I WAS TURNING LEFT. HER GMC 2500 HEAVY DUTY PICK-UP IMPACTED MY CAR AT THE DRIVER DOOR, FRONT PILLAR, FRONT FENDER.THE IMPACT PUSHED MY CAR OVER 30 FT DOWN THE ROAD BEFORE PUSHING MY CAR APPROXIMATELY 20 FT OFF THE ROAD, UP A SLIGHT HILL. IN THIS IMPACT, NO AIRBAGS DEPLOYED. THE STATE TROOPER AT THE SCENE, THE INSURANCE COMPANY, AND THE TOW TRUCK DRIVER ARE ALL STUNNED BY THIS FACT. IN THIS ACCIDENT MY HEAD HIT THE PILLAR NEXT TO MY DOOR CAUSING ME TO BE KNOCKED UNCONSCIOUS, GIVING ME A CONCUSSION AND CAUSING A HEAD LACERATION REQUIRING STAPLES IN MY HEAD. THE TOW TRUCK DRIVER SAID THE CARTRIDGE IN THE SEAT BELT ASSEMBLY DID NOT DEPLOY AND MY COLLAR BONE WAS BROKEN AS WELL. MY CAR WAS GOING ABOUT 5 MILES PER HOUR AT THE MOMENT OF IMPACT. I WAS SITTING IN TRAFFIC PRIOR TO MAKING THE LEFT-HAND TURN. IN ADDITION, I DID HAVE A PROGRESSIVE SNAP-SHOT INSTALLED IN THE CAR.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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