Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2016 Toyota Corolla submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The defrost no longer works. When I put on defrost it doesn't blow out of the defrost causing me not to be able to see out of my windshield. I have found other people online with this same issue. My heat and air conditioner work fine.
REAR VIEW BACK UP CAMERA GETS BLURRY WITH AGE. HARD TO SEE ESPECIALLY AT NIGHT.
FRONT BUMPER/GRILL AREA PAINT NOT ADHERING TO FRONT AREA FACTORY COLOR BLIZZARD PEARL WHITE. THIS AREA IS THE FACTORY ORIGINAL PAINT. NO HISTORY OF DAMAGE OR REPAINT. AIRBAG RECALL?
THE WINDSHIELD SUDDENLY DARKENED FROM THE TOP TO ABOUT HALFWAY DOWN ( RIGHT IN YOUR LINE OF VISION). THIS HAPPENED AT NIGHT , INCLUDING DURING A RAINSTORM. IT FEELS LIKE YOU ARE DRIVING IN A DARK CAVE OR A PLACE WHERE YOUR VISIBILITY IS HINDERED. IT APPEARS THAT THE TINTING OF THE WINDSHIELD IS TOO DARK. THIS ONLY HAPPENED WHEN THE VEHICLE WAS IN MOTION.
DURING THE DAYLIGHT HOURS, THE FRONT WINDSHIELD CAPTURES THE GLARE OFF THE DASH. EVERY DETAIL OF THE DASH (VENTS, GROOVES, ETC) IS CLEARLY REFLECTED ONTO THE GLASS BECAUSE OF THE GLASS ANGLE AND THE SLIGHTLY REFLECTIVE NATURE OF THE MATERIAL USED IN THE DASH ITSELF. THE REFLECTION MAKES IT DIFFICULT TO SEE ANYTHING AHEAD. FOR EXAMPLE, I DIDN'T EVEN SEE A DEER STANDING AT THE SIDE OF THE ROAD UNTIL AFTER I HAD PASSED IT. I BOUGHT SOME BLACK FELT FROM THE FABRIC STORE AND PLACED IT ACROSS THE ENTIRE DASH. THIS WORKS, HOWEVER, I NEED TO KEEP THE VENTS UNCOVERED, SO THAT ASPECT OF THE DASH REFECTION IS STILL OBSTRUCTING MY VIEW. NOT SURE IF THIS IS RECALL MATERIAL, BUT IT IS DEFINITELY A SAFETY ISSUE AND ALL OWNERS SHOULD RECEIVE A CUSTOM DASH MAT DESIGNED SPECIFICALLY FOR THIS DASHBOARD.
MY HUSBAND AND I WERE DRIVING HOME FROM A CONCERT AT 10:30 PM ON THE 110 FREEWAY IN SAN PEDRO, CA WHEN WE HEARD A LOUD CRASH ON THE ROOF OF THE CAR. WE HADN'T JUST DRIVEN UNDER AN OVERPASS. THERE WAS NO DEBRIS BEHIND US. NO ONE WAS SWERVING OUT OF THE WAY TO AVOID ANYTHING. NO ONE WHO DROVE PASSED US REACTED AT ALL. WE COULD NOT FIGURE OUT WHAT HAD HIT US AND KEPT HEARING GLASS MOVING AROUND. AT ONE POINT MY HUSBAND OPENED THE SUNROOF SLIGHTLY AND SAW A GAPING HOLE IN THE GLASS ALONG WITH GLASS SHARDS THAT STARTED FALLING INTO THE CAR. WHEN WE GOT HOME I LOOKED UP "EXPLODING SUN ROOFS" AND FOUND THAT SPONTANEOUS EXPLOSION WAS NOT UNCOMMON AND THERE IS A CLASS ACTION SUIT FORMING AND PEOPLE REPORTED THEIR EXPERIENCES TO YOU. THE CAR HAD BEEN PARKED OUTSIDE FOR ABOUT 2 1/2 HOURS. THE TEMP WAS 49 DEGREES. THIS IS SOUTHERN CALIFORNIA. NO ICE. NO SNOW. NOT THAT COLD. *TR
FRONT AND REAR WINDSHIELDS BOTH DISTORTED/DEFECTIVE. LIKE LOOKING THROUGH FUNHOUSE MIRROR GLASS. THE FRONT MAKES THINGS CLOSER AND LARGER AND VERY WAVY FROM MY VISUAL PERSPECTIVE STARTING AT ABOUT HALFWAY DOWN THE WINDSHIELD AND CONTINUING TO THE RIGHT (TO THE PASSENGER SIDE). IT IS A SAFETY ISSUE ESPECIALLY WHEN IT MAKES IT APPEAR THAT LARGE TRUCKS OR GUARDRAILS ARE COMING AT YOU CLOSER THAN THEY ARE. ONE SHOULD NOT HAVE TO TRY TO COMPENSATE WHILE DRIVING FOR AN "OPTICAL ILLUSION" AS I WAS TOLD BY THE SERVICE MANAGER WHO SAW THE DEFECT IN MY GLASS AND SAID THAT "HOPEFULLY I WOULD ADJUST". WHEN DRIVING, ONE NEEDS TO FOCUS ON DRIVING, NOT HAVING TO TELL THEMSELVES THAT THEY SHOULD NOT SWERVE BECAUSE SOMETHING IS REALLY NOT THAT CLOSE. IT IS A MAJOR SAFETY ISSUE THAT I HAVE NOT SEEN IN ANY OF MY 26 YEARS OF DRIVING (OR IN EITHER OF THE OTHER 2 COROLLAS THAT I HAVE OWNED). THE REAR WINDSHIELD IS COMPLETELY BLURRY AND DISTORTED ESPECIALLY BETWEEN THE LINES OF THE DEFROSTER. IT GIVES A FUZZY,NAUSEATING EFFECT WHEN GOING FROM LOOKING IN THE REAR VIEW MIRROR TO LOOKING FORWARD AGAIN. (IT IS ALMOST LIKE LOOKING AT HEAT SHIMMERING OFF A VERY HOT SURFACE OF A ROAD BUT PERMANENTLY BUILT INTO MY REAR WINDOW.) THE FRONT WINDSHIELD ISSUE IS FAR WORSE WHEN DRIVING ON THE HIGHWAY AND THINGS ARE MOVING QUICKLY. HAVE BROUGHT IT TO 2 TOYOTA DEALERSHIPS AND CONTACTED TMC AND STILL TRYING TO GET ISSUE RESOLVED. 2ND DEALERSHIP SAID THAT BECAUSE THERE ARE DEFECTS IN SOME OF THEIR OTHER NEW WINDOW GLASS THEY WILL NOT REPLACE MINE ALTHOUGH THEY DO SEE IT AND ACKNOWLEDGE IT. THEY SAID TO REPLACE WOULD BE PUTTING IN THE SAME GLASS. A WINDSHIELD REPAIR SERVICE TOLD ME THAT THIS IS NOT TRUE AND THAT I SHOULD NOT BE DRIVING AROUND WITH GLASS LIKE THIS!
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. WHILE THE VEHICLE WAS STATIONARY, THE WINDSHIELD CHIPPED AND CRACKED 20 INCHES THROUGHOUT THE ENTIRE WINDSHIELD FROM THE DRIVER TO THE PASSENGER SIDES OF THE VEHICLE. THE EDGES OF THE WINDSHIELD WERE NOT LAMINATED WITH EDGE PROTECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 1,397.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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