2025 Toyota Crown Signia

At approximately 6,700 miles, a rock/road debris passed through the large openings in the factory front grille of my 2025 Toyota Crown Signia XLE Hybrid and punctured the A/C condenser behind the grille. The A/C system lost refrigerant and stopped cooling. A Toyota dealer inspected the vehicle, confirmed the punctured condenser, and replaced it. Availability of the removed component for inspection is UNKNOWN. The safety issue became apparent while driving in rain, when the windshield began fogging and the failed A/C system could not effectively dehumidify the air and clear the windshield, reducing forward visibility. There were no warning lamps or messages before the failure. The first symptoms were loss of A/C cooling and difficulty keeping the windshield clear in wet conditions. Toyota Motor North America was notified and opened case #260914001661 regarding this incident and my concern about the front-grille/cooling-component vulnerability. The grille openings are approximately 1-3/8 inches, and the condenser is about 9 inches behind the grille with no fine debris screen protecting the exposed cooling components. I am concerned that this design permits ordinary road debris to reach and damage vulnerable heat exchangers. The Crown Signia Hybrid uses a similar front-end cooling-stack arrangement to the Toyota Grand Highlander Hybrid, with the A/C condenser, engine-cooling radiator, and hybrid/inverter cooling components in the airflow path behind the grille. My incident demonstrates that debris can penetrate the Crown grille and reach at least one heat exchanger. If debris instead strikes a coolant-carrying radiator or hybrid/inverter cooling component, the result could be more serious. NHTSA is currently reviewing a similar road-debris/cooling-component concern involving Toyota Grand Highlander vehicles under Defect Petition DP26006. I am submitting this incident so NHTSA can determine whether the Crown may share a similar vulnerability.

NHTSA ID

11765778

Incident

Sep 9, 2026

Bridgestone tires were out at 18 k. The tires were roared by Toyota and aligned. This is a safety item and a fleet defect

NHTSA ID

11749503

Incident

Jun 1, 2026

One of the USB-C charging ports caved into the dashboard only several months after purchasing the car, resulting an oddly hole on the dashboard and non functional charging port.

NHTSA ID

11710121

Incident

Oct 10, 2024

The contact's wife owns a 2025 Toyota Crown Signia. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11709386

Incident

Jan 1, 2026

The contact owns a 2025 Toyota Crown Signia. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable, and the display screen appeared blank. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part for the recall repair was not yet available. The vehicle was taken to a dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact expressed concerns that the failure was hazardous and rendered the vehicle unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,500. The VIN was not available.

NHTSA ID

11705870

Incident

Dec 18, 2025

Mileage

6,500 mi

A few weeks after purchasing this vehicle in Dallas, TX we drove to Florida. About 4 hours into the trip we stopped for lunch and noticed both of our cells phones had not charged and in fact had discharged quite a bit. Further testing shows none of the front or rear USB Type-C ports would charge any cell phone we plugged into them. I purchased a USB volt meter and verified that the car would only send a small fraction of an amp to any cell phone plugged into these four ports. After discussing it with the dealer we tried different phones, different cables, and even every new Toyota on the show room floor. No single vehicle's front or rear Type-C ports would charge any cell phone we tried. Since then we have tried 4 friends Lexus vehicles and found the same issue exists in all of them. Any Type-C port labeled with a lightning bolt (i.e. a charging port) will not charge any phone we've tried. Any Type-C port that is marked as a data port will charge the phone. We have tried 5 different Samsung and 3 different iPhones and none will charge in the Type-C ports marked as charging ports. All phones and cables we've tested work with all home chargers and every other vehicle make and model we've tested with. The Samsung phones we have quick access to and originally used in testing are S21, S24, and A54. The iPhones are about two year old models.

NHTSA ID

11703053

Incident

Dec 15, 2024

The Toyota Crown Signia Tire Pressure Monitoring gauge has to be reset to properly display on each start versus staying in place on the drivers monitoring dashboard. All other driver monitoring aids, once selected to display on the monitoring dash, stay in place per each start cycle. This has existed as a vehicle defect from day 1. Many others have noted the same issue on various Crown Signia bulleting boards. The tire pressure monitoring is important as this vehicle has: 1. No spare, and weighs over 4,200 lbs. 2. The limited model in on 21 inch rims, and runs 235/45R21 tires, ie., very low profile. As such, this should be fixed immediately to ensure this critical information, once set up for monitoring, stays in place for driver monitoring.

NHTSA ID

11701413

Incident

Nov 20, 2024

When leaning on the front seat center armrest, the armrest makes a clicking noise when hitting rough or bumpy roads. The Toyota dealer replaced the armrest, and the same issue occurred. Toyota told the dealer they want the part to investigate further.

NHTSA ID

11680380

Incident

Aug 12, 2025

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.

Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.