Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2008 Toyota Highlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 60 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 60, in the owner's own words
My 2008 toyota highlander gas pedal must be lose.because I barley push the gas and it takes on fast.i was driving home on the highway and the truck just died .the battery dies I couldn't turn my wheel I could not press the break
Slowing down, but the car surged forward colliding into a building. The dealership only ran a .5 hour diagnosis and couldn't find anything. Did not proceed w/further diagnosis as did not want to pay out of pocket.
THE BRAKES FEEL LIKE THE PULSATE WGEN YOU START TO PRESS ON THEM. THEN WHILE ENGAGING THE BRAKES IT WILL FEEL LIKES ITS GRABBING THEN IT RELEAES AND THE PEDAL FEELS LIKE IT HAS NO PRESSURE IN IT. THE CRUISE CONTROL STOPPED WORKING, ALL THE LIGHTS ARE ON FOR THE BRAKE SYSTEM, AND NOW IT HAS A LONG HIGH PITCH BEEP WHEN TURNING THE CAR ON OR APPLYING PRESSURE TO THE BREAK PEDAL.
DRIVING DOWN THE ROAD WHEN THE TRACTION SENSOR CAME ON. FOLLOWED BY A WARNING OF CHECK HYBRID SYSTEM AND VCS SYSTEM. AND CAR SHUT COMPLETELY OFF IN THE MIDDLE OF TRAFFIC.
WHEN ACCELLERATING INTO TRAFFIC AFTER STOPPING FOR A STOP SIGN OR LIGHT THE CAR MOVES INTO THE TRAFFIC BUT DOES NOT ACCELLERATE BUT COASTS DISPITE FLOORING THE GAS PEDAL. AFTER 2 TO 5 SECONDS THE CAR WILL ACCELERATE. THE TECH AT THE TOYOTA DEALERSHIP SAID THAT THIS WAS CAUSED BY THE COMPUTER THROTTLE CONTROL THAT SETS ACCORDING TO DRIVING HABITS. THIS STALL WHEN ACCELLERATION IS NEEDED HAS ALMOST CAUSED MANY COLLISIONS FROM TRAFFIC COMING UP BEHIND THE VEHICLE. THIS STALL HAPPENS ALSO WHEN TRYING TO PASS A VEHICLE ON ROADS, PULL OUT FROM BEHIND VEHICLE BEING PASSED, DEPRESS THE GAS PEDAL AND NO ACCELERATION FOR 2 TO 5 SECONDS THEN THE ACCELLERATION HAPPENS. THIS COMPUTER FLAW IS SUCH A SAFETY PROBLEM THAT IF I LET ANYONE ELSE DRIVE MY VEHICLE, I HAVE TO WARN THEM ABOUT THE ACCELERATION DELAY AND TO MAKE SURE THERE IS BEYOND NORMAL CLEAR SPACE BEFORE PULLING OUT INTO TRAFFIC. I TRY TO DRIVE SMOOTHLY AND AVOID FLOORING THE GAS PEDAL. IN ORDER AVOID A SAFETY ISSUE THIS COMPUTER THROTTLE PROBLEM REQUIRES THE GAS PEDAL TO BE CONSTANTLY FLOORED TO MAKE SURE THAT WHEN ACCELERATION IS REALLY NEEDED THAT IT WILL HAPPEN. I AM SURE I AM NOT THE ONLY OWNER DOING A DRIVING WORK AROUND OF THIS ISSUE. THIS HAS HAPPEND CONSISTANTLY SINCE I PURCHASED THE VEHICLE IN 2009.
WHEN ACCELLERATING INTO TRAFFIC AFTER STOPPING FOR A STOP SIGN OR LIGHT THE CAR MOVES INTO THE TRAFFIC BUT DOES NOT ACCELLERATE BUT COASTS DISPITE FLOORING THE GAS PEDAL. AFTER 2 TO 5 SECONDS THE CAR WILL ACCELERATE. THE TECH AT THE TOYOTA DEALERSHIP SAID THAT THIS WAS CAUSED BY THE COMPUTER THROTTLE CONTROL THAT SETS ACCORDING TO DRIVING HABITS. THIS STALL WHEN ACCELLERATION IS NEEDED HAS ALMOST CAUSED MANY COLLISIONS FROM TRAFFIC COMING UP BEHIND THE VEHICLE. THIS STALL HAPPENS ALSO WHEN TRYING TO PASS A VEHICLE ON ROADS, PULL OUT FROM BEHIND VEHICLE BEING PASSED, DEPRESS THE GAS PEDAL AND NO ACCELERATION FOR 2 TO 5 SECONDS THEN THE ACCELLERATION HAPPENS. THIS COMPUTER FLAW IS SUCH A SAFETY PROBLEM THAT IF I LET ANYONE ELSE DRIVE MY VEHICLE, I HAVE TO WARN THEM ABOUT THE ACCELERATION DELAY AND TO MAKE SURE THERE IS BEYOND NORMAL CLEAR SPACE BEFORE PULLING OUT INTO TRAFFIC. I TRY TO DRIVE SMOOTHLY AND AVOID FLOORING THE GAS PEDAL. IN ORDER AVOID A SAFETY ISSUE THIS COMPUTER THROTTLE PROBLEM REQUIRES THE GAS PEDAL TO BE CONSTANTLY FLOORED TO MAKE SURE THAT WHEN ACCELERATION IS REALLY NEEDED THAT IT WILL HAPPEN. I AM SURE I AM NOT THE ONLY OWNER DOING A DRIVING WORK AROUND OF THIS ISSUE. THIS HAS HAPPEND CONSISTANTLY SINCE I PURCHASED THE VEHICLE IN 2009.
RECENTLY WE'VE GOT A BUNCH OF WARNING LIGHTS ON THE DASHBOARD OF OUR CAR INDICATING A BRAKE SYSTEM MALFUNCTION AND URGING US TO STOP THE VEHICLE IN A SAFE LOCATION. THE BRAKES WERE STILL WORKING AND WE WERE ABLE TO CAREFULLY AND SAFELY DRIVE HOME. AFTER SCANNING THE CAR FOR ABS ERROR CODES AND DOING A QUICK ONLINE SEARCH, I REALIZED THAT THE BRAKE BOOSTER PUMP ASSEMBLY AND ACTUATOR ASSEMBLY FAILED IN OUR CAR.
BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY (PROBLEM KNOWN TO TOYOTA FOR THIS AND OTHER MODELS,) FAILED, LEADING TO DASH MESSAGES: MASTER WARNING, ABS WARNING, BRAKE SYSTEM WARNING (BRAKE MALFUNCTION: STOP THE VEHICLE IN A SAFE PLACE IMMEDIATELY AND CONTACT A DEALER), SLIP INDICATOR. BRAKE PEDAL FUNCTION SEEMS LIMITED, AND DANGEROUS. ALL WARNINGS COME BACK UPON SHUTTING OFF AND RESTARTING VEHICLE.
I SENT A LETTER TO TOYOTA MOTOR SALES USA AFTER BEING REFUSED SERVICE AT A LOCAL DEALER TO RESOLVE A SAFETY ISSUE, WITH NO REPLY. WHILE PRESSING BRAKE WHEN STARTING I GOT A COUPLE OF ERROR MESSAGES THAT SAID TO CONTACT A TOYOTA DEALER. I DID SOME VERY DETAILED RESEARCH INTO THIS PROBLEM AND WHAT OTHERS HAD ENCOUNTERED. I FOUND THE ERRORS WOULD ONLY SHOW WHEN THE 12 VOLT BATTERY WAS GETTING LOW ON CHARGE. THE BRAKE BOOSTER PUMP IS ONE OF THE SUSPECT ITEMS DRAINING THE BATTERY BECAUSE IT CONTINUES TO RUN LONG AFTER THE VEHICLE IS PARKED. SINCE I DON'T HAVE THE TOOLS TO CHECK THE CURRENT DRAW ON THIS OR IF IT IS EVEN SUPPOSED TO RUN LONG AFTER THE VEHICLE IS SHUT OFF, I WANTED MY TOYOTA DEALER TO CHECK THIS. THERE IS A " CUSTOMER SUPPORT PROGRAM NOTIFICATION - ZKC" RELATED TO THIS FOR THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. I SPECIFICALLY REQUESTED THAT THEY CHECK OUT THE ELECTRICAL COMPONENT OF THE BRAKE BOOSTER PUMP EVEN IF NOT COVERED BY WARRANTY. I ALSO TOLD THEM ABOUT THE ERRORS ONLY OCCURRING ON A LOW 12 VOLT BATTERY CHARGE. THEIR DIAGNOSIS SHOWED AN ERROR CODE OF POAA6 AND ONLY THE WARNING LIGHTS AND ERROR MESSAGE IN THE CAR DISPLAY. THEY NOT ONLY DECIDED THIS WAS NOT COVERED BY WARRANTY BUT ALSO IGNORED MY SPECIFIC REQUEST TO TEST THE BRAKE SYSTEM AT MY EXPENSE. NO ATTEMPT AT CHECKING BRAKES OR 12 VOLT CHARGING SYSTEM. I WAS TOLD THEY WOULD HAVE TO OPEN THE INVERTER TO CHECK THAT WITH THE KNOWN OUTCOME THAT THIS INVERTER IS NOT REPAIRABLE BUT WOULD HAVE TO BE REPLACED AT A COST OF $10,000.. NEW 12V BATTERY INSTALLED. COMPUTERS CAN MALFUNCTION IF NOT GIVEN THE DESIGN OPERATING VOLTAGE! I HAVE TROUBLE BELIEVING THAT THERE IS A "HYBRID BATTERY VOLTAGE SYSTEM ISOLATION FAULT" DUE TO THE FACT THAT THE ON BOARD COMPUTER DOES NOT REPORT THIS MESSAGE WHEN OPERATING ON A FULLY CHARGED 12 VOLT SYSTEM - IN OTHER WORDS OPERATING UNDER NORMAL CONDITIONS.
AT TOYOTA, WE ARE DEDICATED TO PROVIDING VEHICLES OF OUTSTANDING QUALITY AND VALUE. AS PART OF OUR CONTINUAL EFFORTS TO ENSURE CUSTOMER SATISFACTION, TOYOTA WOULD LIKE TO ADVISE YOU OF A VOLUNTARY CUSTOMER SUPPORT PROGRAM THAT HAS BEEN INITIATED FOR YOUR VEHICLE. TOYOTA HAS RECEIVED REPORTS REGARDING CERTAIN INTERNAL MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY IN CERTAIN 2008-2010 MODEL YEAR HIGHLANDER HYBRID VEHICLES. IN THESE REPORTS, CUSTOMERS HAVE NOTED VARIOUS BRAKE SYSTEM RELATED WARNING LAMPS ARE ILLUMINATED. THIS CUSTOMER SUPPORT PROGRAM PROVIDES COVERAGE AS IT APPLIES TO THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. THE SPECIFIC CONDITION COVERED BY THIS PROGRAM IS FOR CERTAIN INTERNAL MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY. IF THE CONDITION IS VERIFIED, THE VEHICLE WILL BE REPAIRED WITH NEW BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY UNDER THE TERMS OF THIS CUSTOMER SUPPORT PROGRAM. IF THE FOLLOWING WARNING LAMPS ARE ILLUMINATED, THE VEHICLE MAY BE EXPERIENCING A CONCERN WITH THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY THAT IS COVERED BY THIS CUSTOMER SUPPORT PROGRAM. THE PART IS BACK ORDERED AND THEY DON'T KNOW WHEN THEY WILL BE AVAILABLE. I JUST PICKED THE VEHICLE FOR THE DEALERSHIP AND THEY WILL NOTIFY ME WHEN IT'S AVAILABLE. I'M STILL DRIVING THE VEHICLE. THIS HAS BEEN GOING ON SINCE I FIRST FILED 7 MONTHS AGO. IT'S FUNNY HAS THE PART IS AVAILABLE TO PURCHASE, BUT IT'S ON BACK ORDER FOR MY VEHICLE. THIS IS NOT RIGHT. LOOKS LIKE I'M GOING TO HAVE TO WAIT AGAIN. THANKS FOR YOUR ASSISTANCE IN THIS MATTER.
ABS MODULE FAILURE, SAME US OTHER PEOPLE COMPLAINING. GOT DASH LIGHTS ON AND THE CAR LOST COMPLETE BRAKE POWER. ABS ACTUATOR NEEDS TO BE REPLACED. THE PRICE FOR THE PART IS UNBELIEVABLE HIGH AND SEEMS TO BE RECALLED ON EARLIER MODELS
ENG LIGHTS AND SERVICE LIGHTS STAYS ON EVEN AFTER SERVICE HARD TO START BATTERY ALWAYS DOWN DEALERSHIP COULD'T FIX PROBLEM!!
BRAKING BECAME ERRATIC. PEDAL WAS SQUISHY AND ABS LIGHTS CAME ON. THIS OCCURRED OVER SEVERAL MONTHS BUT ON AN INTERMITTENT BASIS. LIGHTS WOULD GO OFF FOR A WHILE THEN COME BACK ON.
RE: NHTSA RECALL 14V168000, AKA SC-E0M141007, (10/07/14) 'A NUMBER OF VEHICLES INCLUDING THE TOYOTA HIGHLANDER 2008-2010, WHERE THE STEERING COLUMN ASSEMBLY CONTAINS ELECTRICAL CONNECTIONS TO THE DRIVER'S AIRBAG MODULE HOUSED IN A SPIRAL CABLE ASSEMBLY, WHICH INCLUDES A FLEXIBLE FLAT CABLE (FFC). DUE TO THE SHAPE AND LOCATION OF THE FFC'S RETAINER, THE FFC COULD BECOME DAMAGED WHEN THE STEERING WHEEL IS TURNED. CONSEQUENCE: IF THE FFC IS DAMAGED, CONNECTIVITY TO THE DRIVER'S AIR BAG MODULE COULD BE LOST AND THE AIR BAG DEACTIVATED. 2 YRS AGO OUR '08 HIGHLANDER SPORT THE CRUISE CONTROL STARTED ACTING ERRATICALLY, NOT ENGAGING/NOT TURN/OFF USING THE COLUMN MOUNTED STALK. OUR WARRANTY HAD EXPIRED, & TIME PASSED, & THE CC BECAME UNRELIABLE, ON A FEW OCCASIONS WAS UNSAFE WHEN IT DID NOT 'CANCEL' PULLING BACK ON THE STALK. I'M HANDY SO I PULLED OFF THE STEERING WHEEL AND TOOK APART THE CLOCK SPRING, DISCOVERED THAT THE SPIRAL CABLE WAS COATED IN A WAXY DIRTY LOOKING BUILDUP & THERE WERE ABRASIONS ON THE FLAT WIRE TAPE, EXPOSING THE COPPER BENEATH, WHICH CRACKED. THIS TO ME IS THE SAME THING THAT HAPPENED TO THE WIRE TAPE FOR THE VEHICLES IN THE AIRBAG RECALL MENTIONED ABOVE, ONLY THE DAMAGE ON MINE HAPPENED TO THE CC WIRING PORTION AND NOT THE AIRBAG PORTION (OR THE HVAC CONTROLS OR HORN WIRING). I FEEL OUR VEHICLE SHOULD HAVE BEEN INCLUDED IN THIS CAMPAIGN AND THAT OUR CLOCK SPRING SHOULD BE REPLACED AS WELL. PLEASE REFER TO THE 2 PHOTOS I ATTACHED. THE ONE SHOWING THE WEAR SPOT, IF YOU DOWNLOAD IT AND ZOOM IN, SHOWS THE EXPOSED COPPER AND CRACK IN IT. THE OTHER PHOTO SHOWS THE LOOP IN THE FLAT ELECTRICAL TAPE WHERE THE WEAR SPOT HAPPENED AS WELL AS THE DIRTY WAXY BUILDUP ON THE TAPE. THIS SAME WEAR COULD CREEP DOWN TO THE AIRBAG MODULE WIRES IN THIS FLAT TAPE AND MAKE THE AIRBAG SYSTEM SHUT DOWN, CAUSING MORE UNSAFE CONDITIONS FOR MY WIFE AND I. MY VIN SHOULD BE ADDED
FOR ABOUT 6 MONTHS OR LONGER, THE CRUISE CONTROL ON THIS CAR HAS BEEN OPERATING ERRATICALLY, WHEN IT WANTS TO IT SEEMS. THE PROBLEM ALWAYS SEEMED TO BE THAT I COULDN'T TURN THE SYSTEM ON. NOW, HOWEVER, WHEN I AM SOMETIMES ABLE TO TURN IT ON, AND SET THE SPEED, THE PROBLEM BECOMES THAT THE STALK ON THE LOWER RIGHT SIDE OF THE STEERING WHEEL WILL LOSE IT'S CONNECTION AND THE MOVEMENTS OF THE STALK BECOME INACTIVE. THIS IS VERY SURPRISING IF YOU'RE PLANNING TO SLOW DOWN, SPEED UP OR MORE IMPORTANTLY HIT THE CANCEL BUTTON. THE ONLY THING TO DO IS HIT THE BRAKES. THIS IS VERY DISTRACTING AND POTENTIALLY DANGEROUS.
ON SEVERAL OCCASIONS THE VEHICLE HAS SURGED FORWARD WHILE TRAVELING AT LOW SPEED AND APPLYING THE BRAKE. TONIGHT, AND ON AT LEAST TWO OTHER OCCASIONS, IT HAS OCCURRED WHILE EXITING THE LOCAL WENDY'S RESTAURANT. THE EXIT SLOPES DOWNWARD FOR TEN FEET OR SO BEFORE REACHING THE MULTI-LANE ONE WAY ROAD. TONIGHT, AS I WAS COMING DOWN THE EXIT WITH MY FOOT ON THE BRAKE, THE VEHICLE ONCE AGAIN SURGED FORWARD AND OUT INTO THE ROAD. I ALMOST RAN INTO THE SIDES OF SEVERAL CARS THAT WERE PASSING BY, BUT I WAS ABLE TO GET THE VEHICLE STOPPED RIGHT BEFORE IT GOT FAR ENOUGH OUT IN THE ROAD TO HIT THEM. I DON'T KNOW HOW CLOSE MY FRONT END WAS TO HITTING THEM, BUT IT WAS VERY CLOSE. THAT'S WHY I'M FILING THIS COMPLAINT. I'VE CHECKED THE MAT AND IT'S NOT THE MAT. I BELIEVE IT IS SOMETHING IN THE ELECTRONIC SPEED CONTROL, BUT AS YOU KNOW, TESTS HAVE BEEN CONDUCTED ON TOYOTA VEHICLES BEFORE FOR THIS ISSUE, AND NOTHING WAS FOUND THAT I'M AWARE OF. BUT I'M TELLING YOU NOW, AND I HAVE A DEGREE IN ASTRONOMY (I'M TECHNICALLY MINDED), THERE IS SOMETHING MORE THAN MATS AND DRIVER ERROR GOING ON WITH UNINTENDED VEHICLE ACCELERATION AND TOYOTA VEHICLES. I DID A SEARCH TONIGHT ONLINE, AND I FOUND A NUMBER OF REPORTS FROM OTHER OWNERS OF 2008 TOYOTA HIGHLANDERS, NOT TO MENTION A MYRIAD OF OTHER REPORTS FROM OWNERS OF OTHER TOYOTA VEHICLES. MY VEHICLE HAS ALSO SURGED FORWARD WHILE TURNING INTO PARKING SPACES AT GROCERY STORES, ONCE AGAIN WITH MY FOOT ON THE BRAKE. SO FAR, I HAVE BEEN ABLE TO STOP THE VEHICLE BEFORE IT RAN OVER THE PARKING BLOCK OR HIT ANOTHER CAR, BUT SOMETHING NEEDS TO BE DONE, AND AS YOU KNOW TOYOTA IS NO HELP WITH THIS ISSUE. MY VEHICLE IS PAID FOR, AND I CAN'T AFFORD ANOTHER ONE RIGHT NOW OR I WOULD TRADE IT IN. BUT EVEN THEN, I WOULD FEEL UNEASY NOT KNOWING WHAT HAPPENED TO THE NEXT OWNER. PLEASE DO SOMETHING NOW BEFORE MORE PEOPLE ARE HURT OR KILLED.
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH AND PARKING THE VEHICLE IN THE GARAGE AT HOME, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE CRASHED THROUGH THE INTERIOR WALL OF THE GARAGE, ONLY COMING TO A STOP AFTER DAMAGING THE OUTER BRICK FACADE OF THE BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO POLICE REPORT FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATED 10/07/15*LJ UPDATED 12/11/2017*CN
ON DECEMBER 10TH, 2014, AROUND 8:15AM, OUR 2008 HIGHLANDER SPORT AWD SUDDENLY ACCELERATED AT FULL THROTTLE WHEN APPROACHING A STOP SIGN, ENTERED THE CROSS SECTION AND CRASHED WITH INCOMING SUV ON THE PASSENGER SIDE. THE CAR KEPT GOING AT HIGH SPEED AFTER RUNNING A CURB AND FLATTENED ALL 4 TIRES ON STRAIGHT LINES AND EVENTUALLY STOPPED IN A NEIGHBOR'S YARD, MADE DEEP TRENCH INTO THE LAWN. THE OTHER PARTIES WERE TAKEN TO HOSPITAL FOR MEDICAL EXAM AND THEIR SUV WAS BADLY DAMAGED TO THE ENGINE COMPARTMENT. WE HAVE PHOTOS FROM VARIOUS ANGLES SHOWING THAT THIS CAR WAS NOT STOPPABLE BY A HUMAN AT THE MOMENT. WE WERE TOLD OUR CAR WILL BE A TOTAL LOSS BY THE INSURANCE COMPANY. OUR EVIDENCE INDICATED THE CAR'S DEFECTS WAS THE PRIMARY CAUSE OF FULL THROTTLE ACCELERATION WHICH HAS BEEN THE CASE FOR MANY OTHER TOYOTA CAR OWNERS FOR THE LAST FEW YEARS. WE NEED TO HOLD TOYOTA RESPONSIBLE AND ACCOUNTABLE FOR THIS AND OTHER ACCIDENTS AND TO BE INVESTIGATED THOROUGHLY BY THE NHTSA. OUR LOSS SHOULD BE PROPERLY COMPENSATED BY TOYOTA. THANK YOU FOR YOUR ATTENTION. CASE:TOYOTA HIGHLANDER UNCONTROLLED ACCELERATION ACCIDENT ON 12/10/2014 CASE NUMBER:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNED A 2008 TOYOTA HIGHLANDER. WHILE IDLING AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO THE INSURANCE MECHANIC WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
THE SPIRAL CABLE IN THE STEERING WHEEL HAS CAUSED THE AIRBAG LIGHT TO COME ON, WHICH MEANS THE AIRBAGS WILL NOT OPERATE IN THE EVENT OF A CRASH. ALSO THE HORN AND CRUISE CONTROL WILL NOT OPERATE. THESE ITEMS ARE ALL ASSOCIATED WITH THE SPIRAL CABLE. TOYOTA CUSTOMER SERVICE SAID THEY KNOW OF THE SPIRAL CABLE PROBLEM BUT DO NOT HAVE A FIX FOR IT NOW. *TR
ATTEMPTING TO PARK CAR IN A SHOPPING CENTER. SUDDENLY ENGINE ACCELERATED UNINTENTIONALLY. HIT CURB & TREE. DAMAGE TO CAR APPROXIMATELY $6000 TO REPAIR. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. WHEN THE BRAKE PEDAL WAS DEPRESSED THERE WAS NO IMMEDIATE RESPONSE WHICH RESULTED TO THE VEHICLE CRASHING INTO A CEMENT WALL. THE FRONT PASSENGER SUSTAINED BRUISES TO THE BODY AND INJURED THE LEFT LEG. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED AND PLANNED TO LAUNCH AN INVESTIGATION REGARDING THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
AS I APPROACHED A STOP SIGN, MY CHECK ENGINE AND VEHICLE STABILITY CONTROL LIGHTS CAME ON. I WAS LESS THAN A MILE FROM MY DESTINATION AND WAS ABLE TO SAFELY PARK MY VEHICLE WITH NO ISSUES. AS SOON AS POSSIBLE, I CONTACTED MY LOCAL TOYOTA DEALERSHIP TO ALERT THEM TO THE PROBLEM. THE DEALERSHIP REPRESENTATIVE ASKED IF THE VSC LIGHT WAS FLASHING AND I TOLD HIM NO; TO WHICH HE REPLIED IT WOULD BE OKAY TO DRIVE. LATER ON THAT EVENING, I DECIDED TO TAKE THE VEHICLE TO THE DEALERSHIP AND UPON TAKING OFF AT THE LIGHT, THE VEHICLE SEEMED SLUGGISH AT FIRST AND THEN SUDDENLY ACCELERATED AND SURGED FORWARD. WHEN I PULLED INTO THE DEALERSHIP, I EXPLAINED WHAT HAPPENED AND AM NOW AWAITING TO SEE WHAT THE PROBLEM IS. *TR
VSC, TRACKING AND ABS LIGHTS COME ON WHEN DRIVING. SOMETIMES ON AS SOON AS I REVERSE IN THE MORNING. USED TO GO OFF IF I TURNED CAR OFF AND RESTARTED. SOMETIMES DOESN'T COME ON UNTIL I AM ALMOST HOME FROM WORK (30 MILES) SOMETIMES THE BRAKES FEEL OFF AND NOT GRIPPING. HAD BRAKES INSPECTED AND EVERYTHING FINE. *TT
UPON STARTING MY CAR, THE VSC OFF, CHECK ENGINE, AND ABS LIGHTS REMAINED LIT. ACCELERATION WAS SLOW AND ROUGH, AND THE GENERAL ENGINE FEEL WAS WRONG. I STOPPED CAR AND RESTARTED WITH NO EFFECT. WHILE DRIVING, THE LIGHTS EXTINGUISHED FOR A MOMENT, AND AT THAT POINT PERFORMANCE TEMPORARILY IMPROVED - THIS CAUSED A SURGE IN ACCELERATION. BUT THE SAME LIGHTS CAME ON A MOMENT LATER AND PERFORMANCE, ONCE AGAIN, FAILED. FORTUNATELY I WAS NOT IN TRAFFIC WHEN THE SURGE OCCURRED. *TR
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