Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Mar 5, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 216 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2010 Toyota Highlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 28, in the owner's own words
When applying the brake slowly all of a sudden the car went full acceleration and crashed 500ft away at high speed. The car is crashed but available for inspection for a short period of time until the insurance company takes full posession. There are not open recalls. The only lights on the dash were for TPMS sensor.
NHTSA ID
11722240
Incident
Mar 4, 2026
BrakesDriver assistance
Filed Jul 24, 2024
We received this from Toyota. Customer Support Program Bulletin Date: Page: POL19-06 6/6/2019 1 of 3 REVISED 8/28/19 CUSTOMER SUPPORT PROGRAM BULLETIN (ZKC): REPAIR COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY ON CERTAIN 2008-2010 MY HIGHLANDER HYBRID VEHICLE. When we received this bulletin, we asked our Toyota Dealer Service Department (Stevenson Toyota East, Denver, CO) to address this issue multiple times when bringing in our vehicle for service in 2019 and 2020 and were told repeatedly they would not fix this issue since the ABS light was not on. Now that this bulletin is expired the ABS light is on. We took our Highlander to the Toyota Dealership in Melbourne, Florida and were told that this repair will now cost us $2473.89. Our 2010 Highlander is barely worth that, and now we have to repair this on our own even though Toyota knew the brake actuator assembly and brake booster pump would eventually fail at some point in time. Despite this, Toyota refused to resolve this issue when we asked (more than once) right after receiving the service bulletin in 2019 and as a result is causing a safety issue for our college aged son who drives this car, and all other drivers on the road should the ABS system fail. The attached estimate states the ABS service light has not come back on but this is not true and my son is having issues with the brakes.
NHTSA ID
11604358
Incident
May 1, 2024
BrakesDriver assistanceElectrical
Filed Jun 30, 2021
The brake actuator assembly and brake booster pump assembly had a recall on it but my truck was not having problems then. I noticed that when I start braking, the truck speeds up. Then all the light on the dash board came on. When my vehicle started having problems I call and they told me that the recall had expired 3 months earlier for my vehicle and it was up to the owner to have it fixed. I didn't get a notice and I wasn't aware of such recall so why am I liable for the repairs. I need help with this please.
NHTSA ID
11422936
Incident
Mar 10, 2021
Driver assistance
Filed Feb 1, 2017
Crash reported
AS I SLOWLY PULLED INTO A PARKING SPACE, THE HIGHLANDER SUDDENLY ACCELERATED QUICKLY, JUMPED THE CONCRETE PARKING STOP AND SLAMMED INTO A RETAINING WALL. IT HAPPENED VERY QUICKLY AND UNEXPECTED. I AM ORIGINAL OWNER. THE VEHICLE HAS 56000 MILES AND HAS BEEN SERVICED ONLY BY THE DEALER. THE VEHICLE WAS DRIVABLE AND WAS TAKEN IMMEDIATELY TO THE DEALER FOR 2 DAYS TO INSPECT THE SYSTEMS. BECAUSE OF THE AMOUNT OF DAMAGE, THE REPAIR SHOP GOT THE VEHICLE IN IMMEDIATELY AND ESTIMATE REPAIRS AT $10,000. I AM VERY FRIGHTENED OF THIS VEHICLE RIGHT NOW AS ANOTHER INCIDENT LIKE THIS COULD PRODUCE MUCH WORSE RESULTS.
NHTSA ID
10948819
Incident
Jan 16, 2017
Mileage
56,090 mi
Driver assistanceElectricalExterior lighting
Filed Feb 11, 2016
DOOR SENSORS SHOW DOOR OPEN, DOOR CHIMES, AND INTERIOR LIGHTS FLASH WHEN IN MOTION DRIVING OVER LIGHT BUMP ON ALL ROADS, HIGHWAY OR CITY STREETS. AND/OR WHEN DRIVING FROM THE STREET INTO DRIVEWAY AT 1MPH AT ALL TIMES AS UP OVER SLIGHT CURB. HAPPENS WHEN I SHIFT THE GEARS INTO MOTION. STARTED IN SEPT. 2015 TO CURRENT DATE.
NHTSA ID
10825646
Incident
Sep 1, 2015
Mileage
53,000 mi
BrakesDriver assistanceFuel system
Filed Jan 21, 2015
Crash reported
I WAS BACKING OUT OF A PARKING SPACE AT A TACO BELL WHEN I NOTICED A CAR COMING SO I DECIDED TO STOP AND PULL BACK INTO MY PARKING SPACE TO LET IT PASS. WHEN I STEPPED ON THE BRAKE MY CAR SUDDENLY ACCELERATED IN REVERSE AND I STEPPED ON THE BRAKE AGAIN, BUT MY CAR CONTINUED TO ACCELERATE. I TURNED MY CAR TO AVOID HITTING THE CAR AND ANY OTHER CARS THAT MAY HAVE BEEN BEHIND ME. MY CAR CONTINUED TO ACCELERATE AND JUMPED A CURB, CROSSED OVER A SIDEWALK AND ONTO A LAWN AREA BEHIND TACO BELL. I STEPPED ON THE BRAKE AGAIN TRYING TO GET MY CAR TO STOP. I TURNED MY WHEELS TO KEEP FROM GOING INTO THE DRIVE UP LANE AND FINALLY GOT MY CAR TO STOP. *TR
NHTSA ID
10678169
Incident
Jan 19, 2015
Mileage
59,100 mi
Driver assistanceElectricalExterior lighting
Filed Sep 27, 2014
WE HAVE A 2010 TOYOTA HIGHLANDER AND THE DOME LIGHTS TURN ON & THE DOOR AJAR ALARM SOUNDS WHILE TURNING LEFT & SOMETIMES WHILE TURNING RIGHT. THIS HAS ALSO HAPPENED WHEN ROLLING UP OR DOWN THE PASSENGERS SIDE WINDOW. TOOK IT TO DEALER & THEY COULD NOT DIAGNOSED OR REPAIR IT. *TR
NHTSA ID
10639580
Incident
May 30, 2014
Mileage
39,000 mi
Driver assistance
Filed May 28, 2014
VEHICLE ACCELERATED OF ITS OWN ACCORD. ON SEVERAL SUCCEEDING OCCASIONS THIS TOYOTA HIGHLANDER HAS ACCELERATED OF ITS OWN ACCORD. VEHICLE HAS NEVER CRASHED AND AFTER PULLING OVER AND PLACING VEHICLE IN PARK, VEHICLE DID NOT CONTINUE TO ACCELERATE. THIS TOYOTA HAS BEEN SERVICED 3-4 TIMES FOR THIS PROBLEM, INCLUDING A SPECIALIST FROM ANOTHER STATE WHO TRAVELED TO BATON ROUGE TO MAKE A THOROUGH INSPECTION INVOLVING 2-3 HOURS. VERDICT WAS NO VISIBLE OR OTHER PROBLEM DETECTED. TWO MONTHS AGO THERE WAS ANOTHER RECALL ON THIS VEHICLE AND TOYOTA MADE THE REPAIR IN THE COMPUTER. LAST WEEK ON MAY 20, 2014 I RECEIVED ANOTHER RECALL REGARDING THIS VEHICLE. THIS VEHICLE INVOLVES A STEERING COLUMN ASSEMBLY CONTAINING A SPIRAL CABLE WITH ELECTRICAL CONNECTIONS INVOLVING THE AIR BAG. SHOULD THE DRIVER AIR BAG BECOME DEACTIVATED, IT COULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF A CRASH WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER IN CERTAIN TYPES OF CRASHES. THE REMEDY IS CURRENTLY UNAVAILABLE AND TOYOTA WILL SEND A SECOND OWNER NOTIFICATION LETTER WHEN THE REMEDY IS AVAILABLE. DESPITE NUMEROUS LETTERS AND REPEATED TELEPHONE CALLS TO TOYOTA, I HAVE NOT RECEIVED ANY ASSISTANCE TO PURCHASE A NEW TOYOTA HIGHLANDER THAT DOES NOT ENCOMPASS THESE TYPES OF SAFETY RECALLS. I CHOSE NOT TO JOIN A GROUP LAWSUIT BECAUSE I KNEW THIS WOULD BE FUTILE. NONETHELESS, I AM CONSIDERING LOOKING INTO HIRING AN ATTORNEY TO PURSUE THE REPLACEMENT OF THIS VEHICLE. THANK YOU FOR YOUR ATTENTION. *TR
NHTSA ID
10594676
Incident
Jun 10, 2011
Mileage
3,000 mi
Driver assistance
Filed May 27, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE SUDDENDLY ACCELERATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO STOP THE VEHICLE, THE ENGINE HAD TO BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
NHTSA ID
10594275
Incident
May 25, 2014
Mileage
73,000 mi
BrakesDriver assistanceSteering
Filed Apr 27, 2013
Crash reported
I'D STOPPED ON THE RESIDENTIAL STREET TO LET A CAR PASS. AFTER THE CAR PASSED, I ATTEMPTED TO PULL UP ALONG THE CURB TO PARK, BUT THE CAR ACCELERATED AND CRASHED INTO A TREE. THE BRAKES DID NOT RESPOND AND THE STEERING DID NOT SEEM TO RESPOND. THE SPACE BETWEEN ACCELERATION AND IMPACT WAS 10-15 FEET. IT'S LIKE THE CAR HAD A MIND OF ITS OWN, AND I HAD NO CONTROL. NO WARNING LIGHTS CAME ON AND THE AIRBAGS DID NOT DEPLOY. THE PASSENGER SIDE HEADLIGHT WAS SMASHED, THE HOOD WAS SMASHED, FRONT BUMPER AND PASSENGER SIDE FENDER WERE ALSO SMASHED. THE ONLY THING THAT STOPPED THE CAR WAS THE TREE. ONCE IT STOPPED, I SIMPLY TURNED THE IGNITION OFF. I IMMEDIATELY CALLED MY INSURANCE COMPANY AND THEY TOLD ME TO TOW IT TO SAN FRANCISCO TOYOTA FOR MECHANICAL INSPECTION. I CALLED SAN FRANCISCO TOYOTA AND SAID THAT I WAS TOWING MY CAR DOWN AND WAS TOLD THEY'D BE WAITING FOR IT. LATER THAT DAY I RECEIVED A CALL FROM DON'S AUTOBODY TELLING ME THEY HAD MY CAR. I CONFIRMED WITH SF TOYOTA AND THEY SAID THEY SENT THE CAR THERE AND THE AUTO BODY WORK HAD TO BE DONE PRIOR TO A MECHANICAL INSPECTION. ON 4/15/13, I WAS INFORMED THE CAR HAD BEEN REPAIRED AND WAS SENT TO SF TOYOTA. I REPEATEDLY CALLED SF TOYOTA TO SEE IF THEY HAD FOUND ANY MECHANICAL DEFECTS. ON 4/16/13, I WAS CONTACTED BY DON'S AUTOBODY AND TOLD THAT TOYOTA REFUSED TO INSPECT THE CAR. SINCE WE DON'T KNOW IF THE CAR IS SAFE TO DRIVE, THE PERSON FROM THE AUTOBODY SHOP SUGGESTED WE CALL TOYOTA USA. TOYOTA USA OPENED A CASE AND HAS ENLISTED BILL FROM ENGINEERING ANALYTICS TO INSPECT THE CAR. BILL PLANS TO INSPECT THE CAR ON 4/30/13. HE WILL COLLECT DATA AND SEND IT TO TOYOTA. TOYOTA SAID THEY'LL REVIEW THE DATA AND WILL MAIL US THE RESULTS WITHIN 30 BUSINESS DAYS. WHEN WE EXPRESSED CONCERN THAT TOYOTA WAITED 6 WEEKS TO LOOK AT OUR CAR (WHICH THE AUTOBODY SAID THEY'VE DRIVEN), TOYOTA HAD NO COMMENT. *TR
NHTSA ID
10509771
Incident
Mar 20, 2013
Mileage
52,000 mi
Driver assistance
Filed Dec 13, 2010
Crash reported
DRIVER BACKED OUT OF AN END PARKING SPACE (NOSE IN, CURB IN FRONT AND ON RIGHT). DRIVER FELT WHEEL (RIGHT SIDE) GO OVER CURB (TURNED TOO QUICKLY). DRIVER STOPPED, SHIFTED TO DRIVE (FORWARD) TO GET OFF THE CURB. WHEN DRIVER TOUCHED ACCELERATOR, THE VEHICLE SHOT FORWARD (SEEMED LIKE 50 MPH). LEFT FRONT OF THE HIGHLANDER CREASED THE TWO SIDE DOORS OF THE MINIVAN PARKED ADJACENT ON THE LEFT. THE LEFT FRONT OF THE HIGHLANDER SUSTAINED GRILLE DAMAGE, LEFT FENDER, HEADLIGHT AND RUNNING LIGHT, DRIVER DOOR AND LEFT MIRROR. FENDER PUSHED BACK PREVENTED DRIVER DOOR FROM BEING OPENED. AIR BAGS DID NOT DEPLOY. THE HIGHLANDER WAS PURCHASED 1/4/2010. THE ACCELERATOR RECALL WAS PERFORMED BY THE DEALER IN MARCH 2010.
NHTSA ID
10371326
Incident
Nov 8, 2010
Mileage
14,800 mi
Driver assistanceElectrical
Filed Oct 27, 2010
2010 TOYOTA HIGHLANDER. S10 APPROPRIATE HANDLING- LETTER FROM REGARDING TOYOTA PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE WAS DELIVERED TO HIM AND HIS WIFE DURING THE SALES SUSPENSION PERIOD OF TOYOTA VEHICLES WITHOUT THE ACCELERATOR RECALL WORK BEING COMPLETED. ALSO, AFTER OWNING THE VEHICLE FOR FIVE DAYS, THE VEHICLE WOULD NOT START. THE DEALER STATED THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. *JB
NHTSA ID
10362031
Incident
Feb 10, 2010
Driver assistance
Filed Jul 10, 2010
ON JULY 8 2010, MY 2010 TOYOTA HIGHLANDER HAD SUDDEN ACCELERATION PROBLEM WHEN I STOPPED AND BRAKED FOR THE TRAFFIC LIGHT. THIS HIGHLANDER HAS ONLY ABOUT 6,600 MILES ON IT AND IT NEVER HAD THE SUDDEN ACCELERATION PROBLEM BEFORE. THE DEALER HAD INSTALLED THE RECALL FIXES. UPDATED 07/19/10*BF UPDATED IVOQ 07/21/10.*JB *TR
NHTSA ID
10342385
Incident
Jul 8, 2010
Mileage
6,600 mi
Driver assistance
Filed Jul 8, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING 15- 20 MPH, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE ACCELERATED WITHOUT WARNING. HE REMOVED HIS FOOT FROM THE BRAKE AND CHECKED TO MAKE SURE HE WASN'T APPLYING THE ACCELERATOR, AND HE WASN'T, SO HE PRESSED THE BRAKE PEDAL AGAIN AND THE VEHICLE ACCELERATED AGAIN. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE COULD NOT BE DETERMINED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS NOT REPAIRED.. THE CURRENT AND FAILURE MILEAGES WERE 8,200. THE CONSUMER STATED ONCE HE STOPPED, HE PUT THE VEHICLE IN REVERSE AND THEN USED THE BRAKE TO STOP. THE BRAKE PEDAL THEN WORKED EFFECTIVELY. UPDATED 09/13/10*JB
NHTSA ID
10342042
Incident
Jun 25, 2010
Mileage
8,200 mi
Driver assistance
Filed May 24, 2010
FOLLOW-UP LTR TO NHTSA RE 4/8/10 CORRESPONDENCE ON BEHALF OF RE INCIDENT OF SUDDEN UNINTENDED ACCELERATION AFTER RECALL FIX BY DEALER ON HER 2010 TOYOTA HIGHLANDER. *KB THE CONSUMER BECAME CONCERNED ABOUT THE RECENT ACCELERATOR PEDAL ISSUE AND CONTACTED THE DEALER TO SEE IF SHE COULD GET OUT OF THE LEASE. THE DEALER INFORMED HER THERE WAS A FIX TO THE PROBLEM, SO THE CONSUMER MADE AN APPOINTMENT ON FEBRUARY 15, 2010. ON MARCH 2, 2010 THE ACCELERATOR PEDAL BECAME STUCK MULTIPLE TIMES. TWICE, THE ACCELERATOR PEDAL STUCK WHEN TAKING OFF; IT WAS EXTREMELY HARD TO PUSH, TO THE POINT WHERE IT ACTUALLY WENT DOWN, AND THE VEHICLE JERKED. THEN ON THE WAY HOME, THE CONSUMER PUSHED THE BRAKE PEDAL DOWN TO SLOW DOWN AND NOTICED THE VEHICLE SEEMED TO BE GOING MUCH FASTER. SHE PUSHED HARDER AND HARDER ON THE BRAKE AND WHEN SHE LOOKED DOWN THE RPM'S WERE GOING STRAIGHT UP AND SHE WAS NOT SLOWING DOWN. SHE CONTINUED TO HOLD THE BRAKE PEDAL DOWN AND AFTER A FEW MINUTES THE BRAKES STARTED WORKING. THE CONSUMER CONTACTED THE DEALER THE NEXT DAY, BUT WAS INFORMED THERE WAS NOTHING THEY COULD DO SINCE THE FIX HAD ALREADY BEEN COMPLETED. *JB
NHTSA ID
10331735
Incident
Mar 2, 2010
Driver assistanceOther / unspecified
Filed May 19, 2010
TOYOTA RECALL ON 2010 TOYOTA HIGHLANDER -ACCELERATOR PEDAL REINFORCEMENT BAR INSTALLATION. I HAD RECENTLY BROUGHT MY TOYOTA HIGHLANDER IN FOR THE RECALL AND SERVICING THE ACCELERATOR PEDAL AND FOUND OUT THAT THE INSTALLATION WAS NOT CORRECTED WITH THE POSSIBILITY OF THE PEDAL COMING APART WHILE DRIVING AND CAUSING SERIOUS INJURY OR HARM THE FIRST TIME AROUND. I NOW HAVE TO FACE THE VEHICLE HAVING "TO HAVE TO DISMANTLE/LIFT THE ENGINE AND OR HAVING TO MODIFY THE CROSS THREADED STUDS TO CORRECT THE FAULTY ACCELERATOR PEDAL." THEREBY ALTERING THE VEHICLE BY INSTALLING MODIFIED OR NEW STUDS TO THE VEHICLE. I BELIEVE THAT THIS COULD BE A SAFETY HAZARD AS TO THE NEW REPAIRS BEING IMPLEMENTED TO THE ACCELERATOR PEDALS. *TR
NHTSA ID
10331303
Incident
Feb 8, 2010
Driver assistance
Filed May 13, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH, THE VEHICLE SUDDENLY ACCELERATED. TO STOP THE VEHICLE, THE CONTACT SHIFTED INTO NEUTRAL AND TURNED OFF THE IGNITION. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,700.
NHTSA ID
10330299
Incident
May 11, 2010
Mileage
1,700 mi
Driver assistance
Filed May 12, 2010
BOUGHT 2010 HIGHLANDER, REPORT SAID THE DEALER HAD FIXED THE ACCELERATOR PROBLEM. THEY DID NOT FIX IT RIGHT AND PUT MY GAS PEDAL UPSIDE DOWN. ANOTHER DEALER FIXED IT AND TOLD ME. *TR
NHTSA ID
10330046
Incident
Apr 22, 2010
Driver assistance
Filed Apr 20, 2010
Crash reported
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE SITTING IDLE IN A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE VEHICLE PROCEEDED TO JUMP A NEARBY CURB, CRASHED WITH ANOTHER VEHICLE AND THEN A TREE. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP BY SHIFTING INTO NEUTRAL. THE CONTACT DID NOT REPORT ANY INJURIES. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACTS INSURANCE COMPANY WAS HANDLING THE INVESTIGATION. THE CURRENT AND FAILURE MILEAGES WERE 3,000.
NHTSA ID
10326649
Incident
Apr 17, 2010
Mileage
3,000 mi
Driver assistance
Filed Mar 28, 2010
ON MARCH 28, I WAS DRIVING OUR 2010 TOYOTA HIGHLANDER THAT WE PURCHASED AT THE END OF DECEMBER 2009 IN A RESIDENTIAL AREA WHEN THE GAS PEDAL STUCK AND I WAS UNABLE TO APPLY THE BRAKES TO STOP IT. LUCKILY I WAS ABLE TO PUT IT IN NEUTRAL GEAR AND COAST TO THE SIDE OF THE ROAD WITHOUT PROPERTY DAMAGE OR INJURY TO ANYONE. I THEN CALLED THE 911 AND THE POLICE CAME OUT. THIS CAR WAS INVOLVED IN THE RECALL AND THE FIX WAS COMPLETED A FEW WEEKS AGO. NO ONE WAS AVAILABLE AT ANY TOYOTA DEALERSHIP TO COME OUT AND PICK UP THE CAR, SO I HAD IT TOWED USING AAA TO A LOCAL DEALERSHIP. I HAD MY FOUR CHILDREN IN THE CAR WITH ME AND CAN TESTIFY AS TO WHAT HAPPENED. THIS IS RIDICULOUS. THEIR FIX HAS NOTHING TO DO WITH WHAT IS REALLY WRONG WITH THESE CARS. I LOVED TOYOTA UNTIL THIS HAPPENED. SOMETHING NEEDS TO BE DONE BEFORE PEOPLE GET HURT FROM THESE CARS. BY THE WAY, YOUR FORM REQUIRES A SPEED AND A MILEAGE, BUT I DO NOT HAVE THE CAR TO GET THE MILEAGE, NOR DO I REMEMBER THE SPEED BECAUSE IT STARTED ONCE I APPLIED THE GAS AND IT HAPPENED SO FAST, SO I APPROXIMATED BOTH IN THE COMPLAINT. *CN
NHTSA ID
10322561
Incident
Mar 28, 2010
Mileage
5,100 mi
Driver assistance
Filed Mar 17, 2010
I OWN A 2010 TOYOTA HIGHLANDER WHICH I PURCHASED 3 MONTHS AGO. I HAD THE GAS PEDAL "FIX" DONE ON 2/15 AND ON 3/12 MY GAS PEDAL STUCK MULTIPLE TIMES!!! I CALLED TOYOTA AND TOLD THEM ABOUT THE PROBLEM AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT AS THE FIX HAD ALREADY BEEN MADE. I ASKED THAT THEY TAKE MY VEHICLE BACK AND CANCEL MY LEASE AS IT IS AN UNSAFE VEHICLE AND I REFUSE TO PUT MY CHILDREN IN IT. THEY REFUSED. TOYOTA DRIVERS NEED TO KNOW THAT THE FIX WAS NOT A REAL FIX AND TO BE VERY CAREFUL WHEN DRIVING. THE CONSUMER STATED THE PEDAL BECAME STUCK SEVERAL TIMES. THE ACCELERATOR PEDAL WAS HARD TO PUSH, TO THE POINT WHERE WHEN IT ACTUALLY WENT DOWN, THE VEHICLE JERKED. THEN ON A HILL ON THE WAY HOME, THE CONSUMER WAS APPLYING THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT SHE NOTICED THE VEHICLE SEEMED TO BE GOING MUCH FASTER. UPDATED 04/21/10.*JB
NHTSA ID
10320533
Incident
Mar 12, 2010
Mileage
1,500 mi
Driver assistance
Filed Feb 27, 2010
I HAVE A 2010 TOYOTA HIGHLANDER BASE MODEL. WHEN CRUISER CONTROL IS ACTIVATED AND WHEN THE VEHICLE IS MOVING SLIGHTLY UPHILL, THE VEHICLE USUALLY ACCELERATES TO A SPEED THAT IS MUCH HIGHER (OVER 5 MI/HR HIGHER) THAN THE SET SPEED. THIS SITUATION HAPPENED SEVERAL TIMES AND WAS WORRISOME, ESPECIALLY WHEN MY WIFE WAS DRIVING. I PURCHASED THE VEHICLE ON DECEMBER 28TH, 2009. I GUESS THAT THE LOCAL DEALER (HEISER TOYOTA, MILWAUKEE) MUST BE AWARE OF THE PROBLEM AT THE TIME OF MY PURCHASE BUT PRETENDED TO NOT KNOW THE PROBLEM, BECAUSE THE SPECIFIC SALESPERSON (ART STAMOS) TOLD ME AND MY WIFE DURING VEHICLE DELIVERY THAT, IN CASE OF UNCONTROLLED ACCELERATION, WE SHOULD PUT GEAR TO NEUTRAL AND FIRMLY PRESS BRAKE PEDAL. I SUGGEST THAT YOUR OFFICE REQUEST TOYOTA TO NOT ONLY RECALL BUT BUY-BACK ALL TOYOTA VEHICLES THAT WERE SOLD DURING THE TOYOTA'S MOST RECENT PROMOTION PERIOD (TOYOTATHIONE) IN WHICH TOYOTA WAS AWARE OF THE PROBLEM BUT DECIDED TO DO NOTHING. *TR
NHTSA ID
10314742
Incident
Jan 12, 2010
Mileage
500 mi
Driver assistance
Filed Feb 14, 2010
MY AUTOMOBILE IS A 2010 TOYOTA HIGHLANDER LE. I WAS DRIVING SOUTH ON I15 JUST SOUTH OF BARSTOW, CA., AT APPROXIMATELY 65MPH. MY CRUISE CONTROL WAS ON. I EITHER PRESSED RESUME OR DID NOTHING, IT HAPPENED SO FAST I AM NOT SURE WHICH. MY CAR BEGAN SPEEDING OUT OF CONTROL TO THE DEGREE THAT MY HEAD SNAPPED BACK TO THE HEADREST. I HAVE NEVER EXPERIENCED THAT KIND OF ACCELERATION BEFORE. I BRAKED SOUNDLY, AND FORTUNATELY THAT KICKED IT OUT OF THE ACCELERATION. I HAVE BEEN DRIVING TOYOTAS AND USING CRUISE CONTROL FOR YEARS. THIS WAS NOT NORMAL CRUISE CONTROL ACCELERATION. NEITHER WAS IT A STICKY PEDAL, AS TOYOTA IS CLAIMING. THE CAR JUST TOOK OVER. I AM NOT SURE I COULD EVEN DUPLICATE THAT RATE OF ACCELERATION IF I TRIED. IT WAS SOMETHING INTERNAL WITH THE ENGINE OR THE COMPUTER. *TR
NHTSA ID
10310307
Incident
Feb 11, 2010
Mileage
2,100 mi
Driver assistanceFuel system
Filed Feb 10, 2010
UNCONTROLLABLE ACCELERATION 2010 TOYOTA HIGHLANDER. 3 TIMES ON 2-10-10. *TR
NHTSA ID
10308512
Incident
Feb 10, 2010
Mileage
1,417 mi
Driver assistanceFuel system
Filed Feb 4, 2010
ON PENNSYLVANIA TPKE TOYOTA HIGHLANDER 2010 MODEL BOUGHT A MONTH AGO JUST STOPPED IN THE MIDDLE OF THE ROAD AFTER AN HOUR DRIVE, CAR WAS TOWED TO THE DEALER. THEY STATED THAT IT HAS A COMPUTER PROBLEM AND THAT WAS REPLACED. THE WAS RETURNED AFTER A WEEK. ON OUR WAY BACK AGAIN AFTER APPROX. AN HOUR DRIVE THE CAR STOPPED IN THE MIDDLE OF THE HIGHWAY. WE ESCAPED 2 MAJOR ACCIDENTS BY GOD'S GRACE. THE CAR IS STILL WITH ROCKLAND TOYOTA. THIS TIME THEY SAID THE FUEL PUMP WAS THE PROBLEM, THEN THEY SAID IT IS LOOSE WIRE ETC. ETC. *TR
NHTSA ID
10305870
Incident
Jan 9, 2010
Mileage
737 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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