Interior & seats
Filed Jan 13, 2023
The contact owns a 2012 Toyota Highlander. The contact stated while driving 65 MPH, the driver’s side sun visor detached and fell on the contact. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver side sun visor to be replaced. The vehicle was repaired. The contact stated that in September 2022, the driver's and the passenger's side sun visors detached. The contact took the vehicle to the second local dealer, Capitol Toyota (6800 Automall Pkwy, Gilroy, CA 95020, (408) 335-0587) where the vehicle was diagnosed and determined that the driver’s and the passenger's side sun visors needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
- NHTSA ID
- 11501652
- Incident
- Jan 1, 2013
AirbagsElectricalInterior & seats
Filed Aug 8, 2021
Major issue with Airbags July 2021. A warning appeared shortly after Passenger Sensor malfunction, that stated “Check SRS Airbag System. Have your vehicle checked by dealer immediately.” Dealer did Diagnostic. Toyota Dealer has tried to fix airbags three times in three weeks but it fails within a day or so and warning comes back on. Toyota has issued a recall for 2012 Highlanders for seats and front airbag that describes the issue this vehicle has however Toyota Dealer said our Vin is not included. The recall is under Campaign no. 13V014000 Report Date Jan 16 2013 Component Seats.
- NHTSA ID
- 11428253
- Incident
- Jul 10, 2021
Interior & seats
Filed Oct 8, 2020
TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT IN COLD WEATHER, WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE AUTOMATIC DOOR LOCK WAS HEARD HOWEVER, AFTER SEVERAL MOMENTS OF DRIVING, THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED AND HE HEARD THE DOOR UNLOCKING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARINA DEL REY TOYOTA LOCATED AT 4636 LINCOLN BLVD, MARINA DEL REY, CA 90292, (310) 439-9894 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
- NHTSA ID
- 11363463
- Incident
- Jan 1, 2020
- Mileage
- 135,000 mi
Interior & seatsSteeringSuspension
Filed Feb 1, 2018
THIS VEHICLE PRESENTS A HIGH NOISE BUMP WHEN STEERING. THE SUSPENSION FRONT & BACK IS TERRIBLE, CAUSING INTERIOR RATTLES FRONT AND BACK.
- NHTSA ID
- 11066446
- Incident
- Mar 15, 2017
- Mileage
- 15 mi
Interior & seats
Filed Jan 23, 2018
AS I WAS DRIVING AT 30 MPH ON A SIDE STREET WITH MY HUSBAND SITTING IN THE FRONT PASSENGER SEAT (WITH HIS SEATBELT ON) AND THE EMERGENCY LIGHT WENT ON AND A MESSAGE SAYING THE PASSENGER AIRBAG IS OFF CAME ON. IF WOULD NOT RESET AND TOLD US TO CALL OUR LOCAL DEALER TO FIX THIS IMMEDIATELY, WHERE WE HAD TO PAY FOR IT TO BE FIXED. THERE WAS NO REASON FOR WHAT HAPPENED!
- NHTSA ID
- 11064462
- Incident
- Dec 24, 2017
- Mileage
- 64,000 mi
Body & structureInterior & seats
Filed Nov 20, 2017
TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE FRONT PASSENGER AUTOMATIC DOOR ACTUATOR FAILED TO UNLOCK THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED ON THREE OF THE FOUR DOORS. THE DRIVER AND PASSENGER REAR DOOR LOCK ACTUATORS WERE REPLACED. THE CONTACT WAS IN THE PROCESS OF REPLACING THE FRONT PASSENGER DOOR LOCK ACTUATOR. COLONIAL TOYOTA (2600 W PIKE RD, INDIANA, PA 15701, (724) 349-9100) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
- NHTSA ID
- 11047406
- Incident
- Jun 30, 2017
- Mileage
- 55,000 mi
Interior & seatsVisibility
Filed Feb 2, 2017
TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOOR LOCKS FAILED WHEN ATTEMPTING TO LOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DOOR LOCKS WERE REPLACED PER AN UNKNOWN NHTSA CAMPAIGN. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WINDOW FAILED TO ALIGN WHEN ATTEMPTING TO ROLL IT UP OR DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,109.
- NHTSA ID
- 10948988
- Incident
- Feb 22, 2016
- Mileage
- 58,109 mi
ElectricalInterior & seats
Filed Jan 12, 2015
AT APPROXIMATELY 30,000 MILES THE DRIVER'S SIDE REAR DOOR LOCK ACTUATOR HAD TO BE REPLACED, WHICH WAS COVERED UNDER WARRANTY. SINCE THAT TIME, THE DRIVER'S SIDE FRONT DOOR FAILED AT APPROXIMATELY 40,000 MILES AND WAS REPLACED OUTSIDE OF WARRANTY AND NOW THE PASSENGER SIDE REAR DOOR HAS ALSO FAILED. THREE OF THE FOUR DOOR LOCK ACTUATORS HAVE FAILED BETWEEN 30,000 AND 42,000 MILES AND ONLY ONE WAS COVERED UNDER WARRANTY. *TR
- NHTSA ID
- 10671763
- Incident
- Jan 15, 2014
- Mileage
- 31,000 mi
ElectricalInterior & seats
Filed Apr 8, 2014
RIGHT FRONT DOOR DOES NOT LOCK OR UNLOCK USING THE KEYLESS REMOTE HAVE TO MANUALLY LOCK AND UNLOCK THE DOOR. TOOK IT TO THE DEALER AND HAD TO HAVE THE ACTUATOR REPLACED ON MARCH 17TH, 2014. NOW ON APRIL 8TH, 2014 DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK USING KEYLESS REMOTE AGAIN HAVING TO MANUALLY LOCK AND UNLOCK THE DOOR. TAKEN TO THE DEALER AGAIN AND HAS TO HAVE THE ACTUATOR REPLACED. TWO ACTUATORS NEEDING TO BE REPLACED IN LESS THAN 1 MONTH. SUV NEEDS TO BE RECALLED. *TR
- NHTSA ID
- 10578419
- Incident
- Mar 14, 2014
- Mileage
- 48,151 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.