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2024 Toyota Highlander Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Jun 21, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
13
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Toyota Highlander, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes819.5%
  • Electrical614.6%
  • Fuel system512.2%
  • Body & structure49.8%
  • Engine49.8%
  • Interior & seats37.3%
  • Driver assistance37.3%
  • Powertrain (other)37.3%
  • Visibility12.4%
  • Seat belts12.4%
  • Suspension12.4%
  • Tires & wheels12.4%
  • Other / unspecified12.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

8
reports

From owner reports, verbatim

BRAKING SYSTEM WHEN APPLYING BRAKES, ESPECIALLY WHEN APPLYING DOWNHILL, TEMPORARILY RELEASES AND ACTS AS THOUGH BRAKES ARE NOT APPLIED ANY LONGER FOR A BRIEF PERIOD OF A FEW SECONDS THEN REAPPLIES. IT DOES SO THAT IT IS VERY OBVIOUS WITHIN THE CAR. THERE IS A KNOWN ISSUE WITH THE TOYOTA HIGHLANDER HYBRID BRAKING SYSTEM AND IT SEEMS THAT IT HAS NOT BEEN RESOLVED IN NEWER MODELS. ASKING NTHSA TO ADDRESS WITH TOYOTA AND GET IT FIXED.Technical Service Bulletin for 2020-2022 Toyota Highlander Hybrid Braking Issue. Some drivers reported a momentary transition from regenerative braking to hydraulic braking, particularly when driving downhill or turning with light brake pedal application. Toyota has provided a software update for the brake actuator control module to improve brake feel.

NHTSA ID 11733520 · filed Apr 24, 2026

>While exiting a highway my vehicle surged forward crashing into the vehicle in front of me.Engaging the brake, my car smashed into the van again. I had no control over the forward momentum of the car. >Both the driver & I were in danger of injury >The problem has not been addressed as my damaged car is being repaired >The vehicle has not been inspected >I was given no warning that the incident was forthcoming

NHTSA ID 11693669 · filed Oct 15, 2025
All 8 reports naming brakes

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

6
reports

From owner reports, verbatim

The trunk will not close using any of the buttons. This is an on going issue on so many newer highlanders.

NHTSA ID 11742837 · filed Jun 8, 2026

My 12.3” display screen goes really dark and I have to restart vehicle to reset.

NHTSA ID 11723811 · filed Mar 12, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

5
reports

From owner reports, verbatim

Vehicle smells like fuel after engine toggles on and off between the hybrid system. This issue is intermittent, but when it is taken to the dealership they smell the fuel, with no luck duplicating the issue. I have also noticed when the smell is present the vehicle seems to run rough.

NHTSA ID 11732318 · filed Apr 20, 2026

When the engine is running after hours a gasoline smell and vapor exit the tank by the cap.

NHTSA ID 11716387 · filed Feb 7, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

The trunk will not close using any of the buttons. This is an on going issue on so many newer highlanders.

NHTSA ID 11742837 · filed Jun 8, 2026

The contact owns a 2024 Toyota Highlander. The contact stated that there was a leak coming from the roof rack of the vehicle. The contact stated that previous model years since 2021 had experienced similar failures, which caused damage to the SRS air bag module. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 155,590.

NHTSA ID 11734371 · filed Apr 28, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

4
reports

From owner reports, verbatim

The vehicle started stalling out randomly on the highway even with it being automatic, after getting home and parking it , it would not back up or drive . Took it to Toyota dealership and they said it’s an internal failure of the transmission which is a UA80 model , it only has 92,000 miles on it they can’t figure out what caused it . There are lawsuits with this vehicle already from other people and Toyota is not fixing the issue and won’t help with mine even after they have known what it is. I took it to one shop before Toyota to get a diagnostic it shown two codes one being in the transmission but they fixed that part and the vehicle still did not drive nor back up and then Toyota got the vehicle right after and they even said that it’s internal failure . Pictures listed below is how much for the tow truck fee, the part fee that I paid that was one code that was on the diagnostic tear down list , even after fixing payments and still not working and it going to Toyota and the messages from Toyota after everything got done and them saying the internal failure also . So not only 1 but 3 business that said internal failure .

NHTSA ID 11736517 · filed May 8, 2026

Vehicle smells like fuel after engine toggles on and off between the hybrid system. This issue is intermittent, but when it is taken to the dealership they smell the fuel, with no luck duplicating the issue. I have also noticed when the smell is present the vehicle seems to run rough.

NHTSA ID 11732318 · filed Apr 20, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

3
reports

From owner reports, verbatim

Second row seats not latching when moved forward. Sliced up multiple finger when trying determine what was causing it not to latch. Put in a couple of stitches in 2 finger and bandage up the remaining 2 fingers

NHTSA ID 11726926 · filed Mar 25, 2026

My driver side rear door handle comes off when I open the door. I am having the dealership look into this on 8/28/2025.

NHTSA ID 11683238 · filed Aug 26, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

The contact owns a 2024 Toyota Highlander. The contact stated that while driving at unknown speeds, the instrument cluster was blinking. The contact expressed that she was concerned that the vehicle was unsafe to drive. The contact received the recall notices of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System); however, the part to do the recall repair of NHTSA Campaign Number: 25V595000 (Electrical System) was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 13,357.

NHTSA ID 11706841 · filed Dec 23, 2025

when I attempt to accelerate from a stop, or slowly rolling, there is a 2-3 second delay, sometimes longer, prior to the vehicle moving forward. during the delay, when accelerator is pressed, the engine does not rev, nothing happens at all. it's scary. the highlander has less than 9k miles on it. this has been happening more and more frequently. I have contacted toyota, they have yet to provide a response or solution for this safety issue.

NHTSA ID 11678799 · filed Aug 6, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

The vehicle started stalling out randomly on the highway even with it being automatic, after getting home and parking it , it would not back up or drive . Took it to Toyota dealership and they said it’s an internal failure of the transmission which is a UA80 model , it only has 92,000 miles on it they can’t figure out what caused it . There are lawsuits with this vehicle already from other people and Toyota is not fixing the issue and won’t help with mine even after they have known what it is. I took it to one shop before Toyota to get a diagnostic it shown two codes one being in the transmission but they fixed that part and the vehicle still did not drive nor back up and then Toyota got the vehicle right after and they even said that it’s internal failure . Pictures listed below is how much for the tow truck fee, the part fee that I paid that was one code that was on the diagnostic tear down list , even after fixing payments and still not working and it going to Toyota and the messages from Toyota after everything got done and them saying the internal failure also . So not only 1 but 3 business that said internal failure .

NHTSA ID 11736517 · filed May 8, 2026

Detailed Description of the Incident: I am reporting a recurring powertrain safety issue regarding the 8-speed automatic transmission (UA80-series) in my vehicle. [Symptoms] During cold-start conditions (outside temperatures below 30°F), the vehicle consistently experiences a violent jerk/shock and an audible clicking noise during the first 2nd-to-3rd gear transition. This physical impact is severe enough to be felt directly by the driver through the accelerator pedal. The issue is highly predictable, occurring once after every "Cold Soak" period (6+ hours of sitting). [Dealership Failure] I presented the vehicle to an authorized Toyota dealership for diagnosis. Although the conditions for the issue were met, the technician stated they "could not feel or verify" the shock that I, as the primary driver, clearly experience. By failing to acknowledge a physical powertrain shock, the dealership is dismissing a potential mechanical failure as "normal operation" simply because no Diagnostic Trouble Codes (DTCs) are triggered. [Safety Risk] The failure to verify this symptom does not eliminate the safety risk. This unexpected shift shock causes a momentary hesitation in power delivery. If this occurs while merging into traffic or navigating an intersection immediately after a cold start, it creates an unpredictable vehicle response, significantly increasing the risk of a rear-end collision. [Request] I request NHTSA to investigate this specific 2-3 shift shock in 2023-2024 Toyota Highlanders. Toyota’s reliance on electronic codes to diagnose physical transmission defects is leaving drivers at risk of sudden powertrain failure or accidents in cold climates.

NHTSA ID 11720553 · filed Feb 25, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

When driving at highway speeds (over 40mph) the driver side mirror excessively shakes/vibrates, negatively impacting visibility.

NHTSA ID 11580301 · filed Mar 31, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

The third row seat belts in the 2024 Highlander are very difficult to latch. I had to bring my Highlander to the dealership twice over the seatbelt buckles in the third row. The buckle part does not lift up high enough to grab the buckle to latch it. Anytime a child old enough to be in the third row sits back there an adult has to Buckle them because they can’t get the seat belt to latch to the buckle. It’s supposed to be a family friendly vehicle but if a 7 year old can’t buckle themselves, that is an extremely unsafe design. It often takes me 10-15 minutes to get kids buckled in my third row because of how challenging it is to get the seat belts to latch as an adult. I have had to use a butter knife to get them to latch. This safety issue , I did not have in my 2021Highlander. I don’t feel children are safe in the third row of my vehicle. This time the dealership said it had a debris in the buckle and that’s why it wouldn’t latch. However even when they do all latch they are very difficult to latch. These should be replaced with safe buckles that latch the first attempts

NHTSA ID 11745432 · filed Jun 21, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

UNKNOWN - 2024 Toyota Highlander makes a drumming or hooting sound when driving over normal to slightly rough roads. It is not related to expansion joints in the road. 1st dealer said it was a rt. wheel bearing, changed it and it did not work. He then said it was in all Toyota's with 20" wheels. I paid to change tires and wheel to no avail. 2nd dealer said it was normal even though mechanic heard the noise. His supervisor said it was fine and they would do nothing to try to isolate the noise. Noise is very obvious.

NHTSA ID 11694379 · filed Oct 19, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

The tires have not “failed,” but they are dry rotting on both the sidewalls and inside the tread. These came as the OE tires, size is 235/65 R18. This is a daily driven car with almost 30,000 miles on the odometer. There is no reason the tires should be dry rotting. This is a severe safety hazard, as most tire shops wouldn’t mount, balance, or even touch these tires if they were dry rotted this quickly. The tires have been rotated every 10,000 miles or so, and have been kept properly inflated throughout their life. They were made on the 42nd week of 2023. They began showing symptoms of light dry rotting around 6 months ago, but the problem has finally spread to the sidewall.

NHTSA ID 11719690 · filed Feb 22, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

I am submitting a formal complaint regarding a safety defect in my Evenflo Revolve 360 car seat. The white foam headrest component has completely detached due to what appears to be a failure in the original adhesive. This issue occurred despite proper use and adherence to all manufacturer guidelines. This component is part of the headrest system and plays a role in impact protection. Its detachment raises serious concerns about the structural integrity and crash performance of the seat. As a result, I no longer feel it is safe to transport my child in this car seat. I want to be clear that I am not comfortable attempting any at-home repair, including gluing the foam back into place, as modifications may compromise the seat’s compliance with federal safety standards and manufacturer specifications.

NHTSA ID 11730788 · filed Apr 13, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .