SEATS:MID/REAR ASSEMBLY:RECLINER
2024 Toyota Highlander
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 39 NHTSA owner-reported complaints for the 2024 Toyota Highlander, most frequently naming the brakes, electrical and fuel system categories. 7 safety recalls have been issued covering this model year; and 64 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2024 | 2 | 2 |
| May 2024 | 1 | 3 |
| Jun 2024 | 1 | 4 |
| Jul 2024 | 1 | 5 |
| Aug 2024 | 1 | 6 |
| Oct 2024 | 1 | 7 |
| Jan 2025 | 1 | 8 |
| Feb 2025 | 1 | 9 |
| Apr 2025 | 2 | 11 |
| May 2025 | 2 | 13 |
| Jun 2025 | 1 | 14 |
| Aug 2025 | 4 | 18 |
| Sep 2025 | 1 | 19 |
| Oct 2025 | 3 | 22 |
| Dec 2025 | 2 | 24 |
| Feb 2026 | 4 | 28 |
| Mar 2026 | 2 | 30 |
| Apr 2026 | 5 | 35 |
| May 2026 | 2 | 37 |
| Jun 2026 | 2 | 39 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes819.5%
- Electrical614.6%
- Fuel system512.2%
- Body & structure49.8%
- Engine49.8%
- Interior & seats37.3%
- Driver assistance37.3%
- Powertrain (other)37.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
7 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSEAT BELTS:REAR/OTHER:ANCHORAGE
BACK OVER PREVENTION:DISPLAY FUNCTION
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The third row seat belts in the 2024 Highlander are very difficult to latch. I had to bring my Highlander to the dealership twice over the seatbelt buckles in the third row. The buckle part does not lift up high enough to grab the buckle to latch it. Anytime a child old enough to be in the third row sits back there an adult has to Buckle them because they can’t get the seat belt to latch to the buckle. It’s supposed to be a family friendly vehicle but if a 7 year old can’t buckle themselves, that is an extremely unsafe design. It often takes me 10-15 minutes to get kids buckled in my third row because of how challenging it is to get the seat belts to latch as an adult. I have had to use a butter knife to get them to latch. This safety issue , I did not have in my 2021Highlander. I don’t feel children are safe in the third row of my vehicle. This time the dealership said it had a debris in the buckle and that’s why it wouldn’t latch. However even when they do all latch they are very difficult to latch. These should be replaced with safe buckles that latch the first attempts
- NHTSA ID
- 11745432
- Incident
- Jun 13, 2026
The trunk will not close using any of the buttons. This is an on going issue on so many newer highlanders.
- NHTSA ID
- 11742837
- Incident
- Apr 1, 2026
The vehicle started stalling out randomly on the highway even with it being automatic, after getting home and parking it , it would not back up or drive . Took it to Toyota dealership and they said it’s an internal failure of the transmission which is a UA80 model , it only has 92,000 miles on it they can’t figure out what caused it . There are lawsuits with this vehicle already from other people and Toyota is not fixing the issue and won’t help with mine even after they have known what it is. I took it to one shop before Toyota to get a diagnostic it shown two codes one being in the transmission but they fixed that part and the vehicle still did not drive nor back up and then Toyota got the vehicle right after and they even said that it’s internal failure . Pictures listed below is how much for the tow truck fee, the part fee that I paid that was one code that was on the diagnostic tear down list , even after fixing payments and still not working and it going to Toyota and the messages from Toyota after everything got done and them saying the internal failure also . So not only 1 but 3 business that said internal failure .
- NHTSA ID
- 11736517
- Incident
- Feb 2, 2026
I've been waiting for a recall repair based on a recall file nearly 8 months ago now. This recall still appears to have no remedy. I continue to get emails about this issue from my dealer, but when I call to schedule the appointment to fix it, they continue to tell me that no remedy is available yet.
- NHTSA ID
- 11735646
- Incident
- May 4, 2026
The contact owns a 2024 Toyota Highlander. The contact stated that there was a leak coming from the roof rack of the vehicle. The contact stated that previous model years since 2021 had experienced similar failures, which caused damage to the SRS air bag module. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 155,590.
- NHTSA ID
- 11734371
- Incident
- Nov 1, 2025
- Mileage
- 155,590 mi
BRAKING SYSTEM WHEN APPLYING BRAKES, ESPECIALLY WHEN APPLYING DOWNHILL, TEMPORARILY RELEASES AND ACTS AS THOUGH BRAKES ARE NOT APPLIED ANY LONGER FOR A BRIEF PERIOD OF A FEW SECONDS THEN REAPPLIES. IT DOES SO THAT IT IS VERY OBVIOUS WITHIN THE CAR. THERE IS A KNOWN ISSUE WITH THE TOYOTA HIGHLANDER HYBRID BRAKING SYSTEM AND IT SEEMS THAT IT HAS NOT BEEN RESOLVED IN NEWER MODELS. ASKING NTHSA TO ADDRESS WITH TOYOTA AND GET IT FIXED.Technical Service Bulletin for 2020-2022 Toyota Highlander Hybrid Braking Issue. Some drivers reported a momentary transition from regenerative braking to hydraulic braking, particularly when driving downhill or turning with light brake pedal application. Toyota has provided a software update for the brake actuator control module to improve brake feel.
- NHTSA ID
- 11733520
- Incident
- Jan 1, 2024
Vehicle smells like fuel after engine toggles on and off between the hybrid system. This issue is intermittent, but when it is taken to the dealership they smell the fuel, with no luck duplicating the issue. I have also noticed when the smell is present the vehicle seems to run rough.
- NHTSA ID
- 11732318
- Incident
- Feb 9, 2026
I am submitting a formal complaint regarding a safety defect in my Evenflo Revolve 360 car seat. The white foam headrest component has completely detached due to what appears to be a failure in the original adhesive. This issue occurred despite proper use and adherence to all manufacturer guidelines. This component is part of the headrest system and plays a role in impact protection. Its detachment raises serious concerns about the structural integrity and crash performance of the seat. As a result, I no longer feel it is safe to transport my child in this car seat. I want to be clear that I am not comfortable attempting any at-home repair, including gluing the foam back into place, as modifications may compromise the seat’s compliance with federal safety standards and manufacturer specifications.
- NHTSA ID
- 11730788
- Incident
- Apr 9, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
Some 2020 – 2026 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the roof channel obstructing the proper seating position for the clip gasket.
ELECTRICAL SYSTEM
Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due to a leak and/or corrosion in the rear underbody air conditioner tube and accessory assembly. The anti-corrosion material has been updated to reduce the possibility of this condition.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
ELECTRICAL SYSTEM
A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai, and Sequoia Hybrid vehicles equipped with Toyota Multimedia versions earlier than version 2230.
ELECTRICAL SYSTEM
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 1 | 0 | 0 | — |
| 2025 | 9 | 3 | 0 | — |
| 2024Viewing | 39 | 7 | 0 | 65.5 |
| 2023 | 172 | 9 | 0 | 60.8 |
| 2022 | 229 | 5 | 0 | 59.6 |
| 2021 | 487 | 4 | 0 | 60.2 |
| 2020 | 304 | 4 | 0 | 60.6 |
| 2019 | 471 | 3 | 0 | 60.7 |
| 2018 | 258 | 5 | 0 | 61.7 |
| 2017 | 261 | 4 | 0 | 61.2 |
| 2016 | 109 | 3 | 0 | 56.6 |
| 2015 | 189 | 2 | 0 | 55.2 |
| 2014 | 134 | 5 | 0 | 52.1 |
| 2013 | 205 | 3 | 2 | 60.5 |
| 2012 | 181 | 2 | 2 | 57.3 |
| 2011 | 181 | 5 | 2 | 58.5 |
| 2010 | 216 | 10 | 2 | 60.9 |
| 2009 | 134 | 9 | 2 | 58.0 |
| 2008 | 403 | 13 | 2 | 63.7 |
| 2007 | 123 | 4 | 0 | 51.3 |
| 2006 | 275 | 7 | 2 | 63.4 |
| 2005 | 224 | 6 | 1 | 61.7 |
| 2004 | 286 | 5 | 1 | 58.4 |
| 2003 | 258 | 2 | 0 | 50.7 |
| 2002 | 301 | 2 | 0 | 51.2 |
| 2001 | 137 | 3 | 0 | 53.4 |
| 2000 | 0 | 0 | 1 | — |
| 1999 | 0 | 0 | 1 | — |
| 1998 | 1 | 0 | 1 | — |
| 1997 | 1 | 0 | 1 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.