RoadVitals

2024 Jeep Grand Cherokee L

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
44
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Sep 1, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
5 injuries, 0 deaths reported

Overview

Our database contains 44 NHTSA owner-reported complaints for the 2024 Jeep Grand Cherokee L, most frequently naming the electrical, driver assistance and engine categories. 8 safety recalls have been issued covering this model year; and 397 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Sep 1, 2026
201,975 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
The risk: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
The remedy: Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Chrysler (FCA US, LLC)Manufacturer number 54DView on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Jun 30, 2026
7 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
The risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
The remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Chrysler (FCA US, LLC)Manufacturer number 30DView on NHTSA.gov

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

May 21, 2026
419,035 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk: Delayed air bag deployment during a crash increases the risk of injury.
The remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Chrysler (FCA US, LLC)Manufacturer number 01DView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Nov 7, 2026

On 11/07/2026 while driving on a highway i-44 my 2024 Jeep Grand Cherokee suddenly lost power and started slowing down without warning. The vehicle stopped moving and refused to accelerate. The dashboard displayed a flashing red “D” and instructed me to shift into park i had to pull over on a busy highway and switch to park and restart my car completely! This is a serious issue! This needs to be looked at and fixed! This is so dangerous …i went to orellys and codes all came back clear!

NHTSA ID
11776461
Incident
Nov 7, 2026
Electrical
Filed Nov 3, 2026

On November 3, 2026, our 2024 Jeep Grand Cherokee would not start. This is the second time this has happened. The main battery was dead and the vehicle only clicked. It would not accept a jump start, which left us stranded. Other owners report the same auxiliary battery and electrical failures on recent Jeep models, including a Wrangler that throws an auxiliary battery warning every year that goes away on its own weeks later. Jeep quoted that owner $750 to replace the auxiliary battery. A vehicle that won't start or take a jump without warning is a safety risk, especially in remote areas or bad weather. I'm asking NHTSA to look into the auxiliary battery and electrical system on these vehicles.

NHTSA ID
11775489
Incident
Nov 3, 2026
Fuel system
Filed Oct 20, 2026

On XXX, while driving on a public roadway, my 2024 Jeep Grand Cherokee suddenly lost propulsion without warning. The vehicle stopped moving and refused to accelerate. The dashboard displayed a flashing red “D” and instructed me to shift into park. I genuinely feared for my life because the unexpected failure placed me at risk of a serious collision. This was the second occurrence of the same malfunction. Within the preceding year, the vehicle stopped moving and refused to accelerate in a parking lot, displaying the identical warning. I do not recall the exact date and did not report that earlier incident at the time. The vehicle was brought to the authorized Jeep dealership at [XXX], on the morning of October 1 and has remained there since. The dealership informed me that no diagnostic fault codes were found. On XXX, dealership representatives reported that they had driven approximately 68 miles attempting to reproduce the malfunction without success. They stated that additional driving was necessary. Jeep Customer Care subsequently advised me that regional engineering would not evaluate the vehicle unless the dealership reproduced the failure. The dealership has repeatedly offered to return the vehicle to me, although I have not been provided with a diagnosis or confirmation of corrective action addressing the reported loss of propulsion. On XXX, Jeep Customer Car informed me in writing that Stellantis was declining my repurchase request at this time. She asked whether I intended to pick up the vehicle or leave it at the dealership for further attempts to reproduce the malfunction. My concern is that this recurring, intermittent loss of propulsion remains unexplained and could occur again in traffic, resulting in a serious or fatal collision. I request that NHTSA review this, investigate whether similar failures have been reported in otherJeep Grand Cherokee vehicles, and determine if there is safety defect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11772367
Incident
Oct 1, 2026
Electrical
Filed Sep 9, 2026

Infotainment system with back up camera and comfort systems, hands free etc has a crack in the screen that occurred overnight with no severe changes in weather and no physical damage occurring to prompt large crack starting in the plastic surround and spidering into the glass screen. Unable to effectively use screen or back up camera or other safety features contained within the unit.

NHTSA ID
11763155
Incident
Sep 9, 2026
BrakesEnginePowertrain (other)
Filed Aug 26, 2026

While driving 45mph along a straight, open highway my vehicle suddenly shifted itself to park and stopped itself abruptly. I was then unable to shift the car out of park or move the brake or gas pedal or turn off the vehicle. This lasted for approximately 15 minutes and the car would not let me open the doors. All the dashboard lights were illuminated and my driver display screen stated if I took my foot off the brake the car would reverse. Eventually after 15 minutes of trying to shift and turn off the car it did shut off.

NHTSA ID
11759858
Incident
Aug 26, 2026
Electrical
Filed Aug 26, 2026

Upon starting my vehicle, my dashboard began flashing errors. All the indicator lights were lighted up (power steering, engine, collision detection, traction). The mileage began blinking on and off. Both of the light indicators on my side windows (for blindspot detection) were continuously illuminated even though I was parked and no vehicles were next to me. The error messages that were flashing on my dashboard were: Service Electronic Stability Control, Service Power Steering, Active Lane Management Limited, and Blind Spot Alert Unavailable. I have pictures of all of this. Additionally, when I put the vehicle into reverse, another error message displayed but I didn't get a picture of this message. When I drove the vehicle down the road (less than half a mile), it sounded louder as if I was revving the engine but I was not. I pulled off to the side, turned my vehicle off and then back on again, but the same error messages and lights continued to happen. I am being told by the dealership that I am responsible for this electrical issue because my vehicle is out was warranty. This is a leased vehicle and there is 43k miles on my vehicle. I have kept up with all maintenance and shouldn't be responsible for the cost of fixing this issue because it's leased and not my fault. The manufacturer should be responsible for fixing issues with their vehicles.

NHTSA ID
11759663
Incident
Aug 25, 2026
Driver assistance
Filed Jul 31, 2026
Crash reported1 injury reported

Vehicle accelerated without action . To dangerous speeding causing flipping of vehicle and harm to driver

NHTSA ID
11753966
Incident
Jul 21, 2026
Suspension
Filed Jul 29, 2026

Right rear control arm snapped/severed!

NHTSA ID
11753445
Incident
Jul 24, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S238A000038 REV.E

SERVICE BRAKES

Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster

08-019-26 REV. A

ELECTRICAL SYSTEM

Flash: Body Control Module (BCM) Updates Customer may experience one or more of the following: SYMPTOM: ● **During deceleration between 50 kph (31 mph) and 80 kph (50 mph), an activated turn signal stops blinking and remains illuminated. (EE and Brazil only).** ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves inspecting and possibly reprogramming the BCM with the latest software available.

9100549 Rev 4

ELECTRICAL SYSTEM

Keyfob WL/WS/LB Key fobs unable to be programmed at dealers. Please check current stock and verify a Blue "OK" mark on part label. Return all parts that do not have the blue "OK" marking to Mopar under RMA 8925-792 and replace with clean stock from Mopar. FOBs with no marking or a Green Check mark should also be returned.

S2623000059

STRUCTURE:BODY

Rattle Noise Over Bumps Or Over Rough Road From The Body In The B-Pillar

08-382-26

ELECTRICAL SYSTEM; POWER TRAIN

Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U114C-00 - Lost Communication with PRNDL Display. ● P1C86-00 - PRNDL Display. Customers may comment on one or more of the following: ● "Service Shifter" message displayed in the Instrument Panel Cluster (IPC). ● PRNDL lights on the shifter are off. This bulletin involves reprogramming the ESM with the latest available software.

9100946

Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes back as Trouble not found. Before replacing compressor due to noise complaint review the NEW Compressor noise section in the service library under 24 Heating and Air Conditioning- Diagnosis and Testing.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Grand Cherokee L by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026273052.0
2025402059.6
2024Viewing448062.0
20231016165.9
2022784164.5
2021974166.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.