RoadVitals

2024 Jeep Grand Cherokee L

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
38
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jun 30, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
5 injuries, 0 deaths reported

Overview

Our database contains 38 NHTSA owner-reported complaints for the 2024 Jeep Grand Cherokee L, most frequently naming the electrical, driver assistance and engine categories. 7 safety recalls have been issued covering this model year; and 377 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1627.1%
  • Driver assistance1322.0%
  • Engine711.9%
  • Brakes610.2%
  • Airbags46.8%
  • Powertrain (other)35.1%
  • Exterior lighting35.1%
  • Suspension23.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V413000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Jun 30, 2026
7 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
The risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
The remedy: Dealers will update the shifter module software, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Chrysler (FCA US, LLC)Manufacturer number 30DView on NHTSA.gov
26V328000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

May 21, 2026
419,035 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk: Delayed air bag deployment during a crash increases the risk of injury.
The remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Chrysler (FCA US, LLC)Manufacturer number 01DView on NHTSA.gov
25V472000

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Jul 17, 2025
121,398 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Chrysler (FCA US, LLC)Manufacturer number 20CView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 38
Driver assistance
Filed Jul 31, 2026
Crash reported1 injury reported

Vehicle accelerated without action . To dangerous speeding causing flipping of vehicle and harm to driver

NHTSA ID
11753966
Incident
Jul 21, 2026
Suspension
Filed Jul 29, 2026

Right rear control arm snapped/severed!

NHTSA ID
11753445
Incident
Jul 24, 2026
Other / unspecified
Filed Jul 24, 2026

No accident there is a recall on the seat.

NHTSA ID
11752621
Incident
Jul 23, 2026
Airbags
Filed Jul 10, 2026
Crash reported1 injury reported

No warning lamps were displayed relating to the recall. I was hit from behind while driving between 60 and 70MPH. I lost control and spun around twice before violently hitting a guard rail, perpendicular to the driver's side of my vehicle. The side/door airbags failed to deploy. My neck was thrown into the seatbelt and door. I suffered from partial vocal cord paralysis, tinnitus, dysphagia, loss of hearing, pain, and other symptoms due to the impact; my sternocleidomastoid and associated nerves being primarily affected. As a result I was out of work from May 13th, 2026 to July 3rd, 2026. I was not aware or notified about any recalls until after my accident. My vehicle was totalled.

NHTSA ID
11749636
Incident
May 13, 2026
Electrical
Filed Jul 8, 2026

Dead Battery. The Telematics Bix Module (TBM) is failing to properly shut off when the car is parked. Therefore it induces a parasitic drain on the battery. We have had the battery replaced by the dealer. This problem is known to affect 2022-2025 models.

NHTSA ID
11749060
Incident
Aug 29, 2025
Electrical
Filed Jun 22, 2026

Significant electrical issues. Screens randomly turn off and flicker which prevents driver from being able to see vehicle status including speed. Vehicle also has built in charge pad which over heats and concerned could lead to wires melting and fire. Vehicle has spent multiple weeks at dealership for electrical issues but no solution has thus far been found. Viddeo shows flickering but shut off happens randomly and have not been able to catch on video. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11745711
Incident
May 15, 2026
Brakes
Filed Jun 15, 2026

On XXX at approximately 630pm during rush-hour traffic crossing the XXX on [XXX], my 2024 Jeep Grand Cherokee Limited L (11,800 miles) the brake pedal went to the floor and the vehicle would not stop normally. The vehicle was towed to the dealer. This created a dangerous situation in heavy traffic with my child in the car and could have easily led to a collision. The vehicle was promptly taken to the closest authorized Jeep dealer. They diagnosed a Brake Vacuum Booster failure along with Diagnostic Trouble Code P057B-00 (Brake Pedal Position Sensor related). I have video footage of the symptom occurring and photos of the repair diagnosis. This is a new vehicle with very low mileage, and this unexpected failure raises serious safety concerns about potential defects in the brake system. I am requesting that NHTSA investigate this matter to determine if it affects other 2024 Jeep Grand Cherokees. Vehicle Information: • Make/Model/Year: Jeep Grand Cherokee 2024 • VIN: [XXX] • Mileage at time of failure: 11,800 miles • Date of purchase: 11/1/2024 No injuries or crash occurred, but the safety risk was SIGNIFICANT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11744355
Incident
Jun 12, 2026
Airbags
Filed Jun 15, 2026
Crash reported3 injuries reported

September 2025 Collision (side impact) where airbags failed to deploy resulting in injury to driver and two children.

NHTSA ID
11744195
Incident
Sep 30, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S2623000052

AIR BAGS; ELECTRICAL SYSTEM

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

S2508000029 REV.A

BACK OVER PREVENTION: WARNINGS

Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

113801

STRUCTURE:BODY

SEAL - LOWER AGS

S268A000016

ELECTRICAL SYSTEM

R1L Radio Screen Goes Blank after transitioning from logistic to customer mode

113554

EVAPORATOR - AIR CONDITIONING

113558

EVAPORATOR - AIR CONDITIONING

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Grand Cherokee L by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026110038.2
2025321055.1
2024Viewing387063.7
2023805167.7
2022683163.5
2021733165.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.