2024 Jeep Grand Cherokee L Problems

Dead Battery. The Telematics Bix Module (TBM) is failing to properly shut off when the car is parked. Therefore it induces a parasitic drain on the battery. We have had the battery replaced by the dealer. This problem is known to affect 2022-2025 models.

Significant electrical issues. Screens randomly turn off and flicker which prevents driver from being able to see vehicle status including speed. Vehicle also has built in charge pad which over heats and concerned could lead to wires melting and fire. Vehicle has spent multiple weeks at dealership for electrical issues but no solution has thus far been found. Viddeo shows flickering but shut off happens randomly and have not been able to catch on video. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle accelerated without action . To dangerous speeding causing flipping of vehicle and harm to driver

This car slams the breaks to a stop in the middle of an intersection while turning left with other cars across the intersection also turning left. It thinks we will hit but we are not going to. This has happened twice. Luckily, the driver behind us was paying attention both times and also slammed their brakes, avoiding a collision.

The contact owns a 2024 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, there was an abnormal hissing and tapping sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the wiring harness had failed due to rodent damage. The dealer informed the contact that the wiring insulation was soy-based and had been chewed on by rodents. The dealer stated that rodent urine and blood were found near the damaged wiring, and the area was not cleaned. The vehicle was not repaired. The contact was advised by the dealer to place mothballs under the vehicle to deter rodents. The dealer also confirmed that no protective covering or preventative measure would be installed to prevent a future failure. The contact expressed concern that the failure made the vehicle unsafe and stated that the contact was afraid to ride in the vehicle due to the issue. The manufacturer was made aware of the failure and referred the contact back to the dealer for further assistance. The approximate failure mileage was 3,332.

Jan 2025, both main and auxiliary battery completely dead August 2025, both main and auxiliary battery completely dead December 2025, WHILE driving vehicle goes into neutral almost causing me with my children to get into an accident. This is no secret that Stellantis is aware of this issue and does not seem to care enough about the safety of the consumer, yet prefers to avoid a bad mark against their poorly designed faulty vehicles to be in the public.

On XXX at approximately 630pm during rush-hour traffic crossing the XXX on [XXX], my 2024 Jeep Grand Cherokee Limited L (11,800 miles) the brake pedal went to the floor and the vehicle would not stop normally. The vehicle was towed to the dealer. This created a dangerous situation in heavy traffic with my child in the car and could have easily led to a collision. The vehicle was promptly taken to the closest authorized Jeep dealer. They diagnosed a Brake Vacuum Booster failure along with Diagnostic Trouble Code P057B-00 (Brake Pedal Position Sensor related). I have video footage of the symptom occurring and photos of the repair diagnosis. This is a new vehicle with very low mileage, and this unexpected failure raises serious safety concerns about potential defects in the brake system. I am requesting that NHTSA investigate this matter to determine if it affects other 2024 Jeep Grand Cherokees. Vehicle Information: • Make/Model/Year: Jeep Grand Cherokee 2024 • VIN: [XXX] • Mileage at time of failure: 11,800 miles • Date of purchase: 11/1/2024 No injuries or crash occurred, but the safety risk was SIGNIFICANT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This car slams the breaks to a stop in the middle of an intersection while turning left with other cars across the intersection also turning left. It thinks we will hit but we are not going to. This has happened twice. Luckily, the driver behind us was paying attention both times and also slammed their brakes, avoiding a collision.

No warning lamps were displayed relating to the recall. I was hit from behind while driving between 60 and 70MPH. I lost control and spun around twice before violently hitting a guard rail, perpendicular to the driver's side of my vehicle. The side/door airbags failed to deploy. My neck was thrown into the seatbelt and door. I suffered from partial vocal cord paralysis, tinnitus, dysphagia, loss of hearing, pain, and other symptoms due to the impact; my sternocleidomastoid and associated nerves being primarily affected. As a result I was out of work from May 13th, 2026 to July 3rd, 2026. I was not aware or notified about any recalls until after my accident. My vehicle was totalled.

September 2025 Collision (side impact) where airbags failed to deploy resulting in injury to driver and two children.

The contact owns a 2024 Jeep Grand Cherokee L. While the contact's wife was parking the vehicle, the gear shifter was shifted to park(P), and the engine revved very high. No warning lights were illuminated. The failure had occurred three times. The vehicle was taken to the dealer; however, the failure was not duplicated, but the failure reoccurred. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated, and the contact slammed on the brake pedal to slow the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was turned off, but could be restarted independently. The contact stated that the failure was a persistent failure. The vehicle was taken back to the dealer; however, the failure was not duplicated. The contact was informed that there were no fault codes retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 12,500.

My car shutdown from automatic braking and would not move, crank or engage into neutral. I was driving, turning at an intersection with the flow of traffic. Cars on both sides of me and behind me. It shut down as we were driving with no warning and would not start or move. My steering wheel locked. I had my childr j in the car and we were stranded in the middle of a crowded highly trafficked road and its nowhere to go and no way of moving out of the way.

I have taken my 2024 Jeep Grand Cherokee L to the dealership twice for a known recall 12B/NHTSA 24V-130 and issue with the automatic high beam headlights not working properly. The dealership claimed it was fixed and ran a recall update, but the system still does not function as designed. I am now within 500 miles of my factory warranty expiring, and the dealership is no longer responding to my calls. The safety feature remains broken despite repeated attempts to have it repaired. This issue may be related to a known recall or software defect reported for failure to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 108 – Lamps, reflective devices, and associated equipment., and is a driver safety concern at night or in low-light conditions. I am also reporting this issue to Jeep/Chrysler customer care and opened a case. I believe this should be further investigated as either a widespread unresolved recall issue or a recall repair failure that is not being properly corrected by authorized service centers.

The contact owns a 2024 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, there was a loud bang from the rear of the vehicle, prompting the contact to pull to the shoulder of the roadway. The contact observed that the driver's side rear brake light assembly had dethatched from the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 12,000.

Right rear control arm snapped/severed!

2024 Jeep Grand Cherokee L Summit Reserve was parked before a snow / ice storm and when we went to drive it 5 days later, after the storm, it would not move and made a loud explosion noise when I pressed the accelerator. I immediately turned the Jeep off and went to look underneath to see if I could see what happened. The rear brake pads and calipers were blown off, along with a bunch of broken parts and the air ride suspension was at its fully extended height. It's been to 2 Jeep dealers who can not explain what happened and Jeep says there is nothing they can do. We have only owned this Jeep, which was purchased new, for less then 20 months when this happened. If this had happened while driving, we could have had an accident and been severely injured. The Jeep is available at this time to be inspected. No lights were on prior to this happening.

Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude. Within months of purchase, the vehicle began experiencing water intrusion inside the cabin, which has led to persistent interior moisture, fogging, and mildew odor despite multiple repair attempts over the past year. A significant safety concern occurs while driving: the interior of the windshield can fog or condensate suddenly and heavily enough to reduce forward visibility. When this happens, I must slow down and consider pulling over until visibility clears. The condition typically resolves within approximately 1–2 minutes but has occurred repeatedly during normal driving. Loss of clear windshield visibility while the vehicle is in motion creates a potential driving hazard for myself, my child passenger, and other motorists. Reproduction/confirmation: The condition has been reported to and evaluated by an authorized Jeep dealership during multiple service visits. Repairs have been attempted, including extensive interior disassembly to locate a water leak, but the problem has persisted. Inspection by manufacturer or others: The dealership and Stellantis (manufacturer) have been involved through warranty repair attempts and case review. An independent evaluation is being pursued to determine the root cause. Warning lamps or prior symptoms: No warning lamps or electronic messages appeared prior to the visibility impairment. Symptoms include interior moisture accumulation, mildew odor, and intermittent heavy windshield condensation while driving.

Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude. Within months of purchase, the vehicle began experiencing water intrusion inside the cabin, which has led to persistent interior moisture, fogging, and mildew odor despite multiple repair attempts over the past year. A significant safety concern occurs while driving: the interior of the windshield can fog or condensate suddenly and heavily enough to reduce forward visibility. When this happens, I must slow down and consider pulling over until visibility clears. The condition typically resolves within approximately 1–2 minutes but has occurred repeatedly during normal driving. Loss of clear windshield visibility while the vehicle is in motion creates a potential driving hazard for myself, my child passenger, and other motorists. Reproduction/confirmation: The condition has been reported to and evaluated by an authorized Jeep dealership during multiple service visits. Repairs have been attempted, including extensive interior disassembly to locate a water leak, but the problem has persisted. Inspection by manufacturer or others: The dealership and Stellantis (manufacturer) have been involved through warranty repair attempts and case review. An independent evaluation is being pursued to determine the root cause. Warning lamps or prior symptoms: No warning lamps or electronic messages appeared prior to the visibility impairment. Symptoms include interior moisture accumulation, mildew odor, and intermittent heavy windshield condensation while driving.

Randomly, the passenger and driver seat’s lumbar and massaging features power on. In the case of the lumbar systems, they inflate to the point of rupture, resulting to damage in the seating surface and the delamination of the rear seat panel. All of this occurred while driving.

No accident there is a recall on the seat.

In July 2025 with only 15,330 miles, I was driving my vehicle leaving a parking lot and I suddenly lost power steering assist in my vehicle. Power Steering light, check engine light, traction control light, and sensor light all illuminated, my odometer began flashing and a message on the screen stating " Service Electronic Stability Control". I safely pulled over and had my car towed to a dealership where they diagnosed an EPS C2 connector was corroded and did not have dielectric grease from the factory. The sensor was cleaned and greased and reinstalled, codes cleared and I thought my vehicle was repaired. In February 2026 with only 19,125 miles, as I was leaving for work, again my vehicle lost power steering assist. Again, Power steering light, traction control light, check engine light, sensor lights, auto stop light all illuminated, my odometer was again flashing and the message on the screen was " Service Electronic Stability Control." The vehicle was again towed into the dealership where they told me that they performed a power steering "flash" and that my check engine light was because of an engine oil pressure issue, they performed an oil change and cleared the computer. This is a serious safety concern that has resulted in towing the vehicle twice, and I received two different diagnosis. I do not feel safe in this vehicle and I do not want to be traveling with my child in this vehicle. I pay far too much money every month, on a brand new vehicle that we leased to be having these serious issues. Loss of power steering is not only a safety concern for myself, but others as well if I were to lose steering assist while driving. The problem has been identified at two different dealerships.