RoadVitals

2024 Jeep Grand Cherokee L Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jul 31, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
34%
of 38 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2024 Jeep Grand Cherokee L submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Jul 31, 2026
Crash reported1 injury reported

Vehicle accelerated without action . To dangerous speeding causing flipping of vehicle and harm to driver

NHTSA ID
11753966
Incident
Jul 21, 2026
BrakesDriver assistance
Filed May 29, 2026

This car slams the breaks to a stop in the middle of an intersection while turning left with other cars across the intersection also turning left. It thinks we will hit but we are not going to. This has happened twice. Luckily, the driver behind us was paying attention both times and also slammed their brakes, avoiding a collision.

NHTSA ID
11740935
Incident
May 29, 2026
Driver assistanceElectrical
Filed Mar 20, 2026

Active Lane Management disengages itself upon start up. Sometimes says needs servicing - message disappears upon car restarting. Car states key fob is not in vehicle when it is. Car has turned on, not shifted into gear, and then not been able to be turned off. Steering input from the system is sudden and does not consistently match actual road conditions Radio screen flashes/goes black/freezes Emergency Assisted Braking system activates without a clear obstacle present Braking events are abrupt and unexpected during normal driving Both systems operate intermittently and without a consistent pattern, making the behavior unreliable Dealership has been unsuccessful in reproducing any of these problems despite picture proof provided. Has happened on multiple occasions - beginning in September 2025. Jeep/Stellantis unwilling to resolve. Safety Risk: The unexpected steering corrections and sudden braking create a risk of loss of vehicle control and increase the likelihood of a rear-end collision or other traffic incident. These safety systems are not functioning as intended and instead introduce unpredictable and potentially dangerous vehicle behavior.

NHTSA ID
11725870
Incident
Sep 12, 2025
Driver assistancePowertrain (other)
Filed Feb 17, 2026

The contact owns a 2024 Jeep Grand Cherokee L. While the contact's wife was parking the vehicle, the gear shifter was shifted to park(P), and the engine revved very high. No warning lights were illuminated. The failure had occurred three times. The vehicle was taken to the dealer; however, the failure was not duplicated, but the failure reoccurred. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated, and the contact slammed on the brake pedal to slow the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was turned off, but could be restarted independently. The contact stated that the failure was a persistent failure. The vehicle was taken back to the dealer; however, the failure was not duplicated. The contact was informed that there were no fault codes retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 12,500.

NHTSA ID
11718492
Incident
May 17, 2025
Mileage
12,500 mi
BrakesDriver assistanceElectrical
Filed Feb 12, 2026

All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.

NHTSA ID
11717549
Incident
Jan 14, 2026
BrakesDriver assistance
Filed Dec 30, 2025

I had my brakes flushed by my local dealer in June 2025 at about 31,000 miles for routine maintenance. I was traveling to York, Pa from Gravette, AR in September of 2025. All systems on my Cherokee had worked flawlessly on the trip, as they had since its purchase new in the Fall of 2023. On a very curvy, hilly road in the Cactocin mountain area, I was braking often. The ABS system warning light came on, as well as messages that the automatic collision control, lane departure control and adaptive cruise control were disabled. I noticed immediately that my brake pedal felt mushy and went nearly to the floor. Basically it felt like an old car with no power brakes. I proceeded to Gettysburg. When I restarted the car the error messages had cleared. I continued but after a few stops all of the error messages returned. When I got to York, still Thursday, I went to Stetler Jeep dealership and asked to have my Jeep looked at. The service clerk said no because I had no appointment. I asked to at least do an Obd2 scan so I know what the problem is. He said no, it can’t be done without an appointment. was told not until next Wednesday. I only planned to be in York until that Sunday. Between York and Decatur, IN on way home to Arkansas the warnings reoccured 3 more times, a total of 5. When stopped with my foot on the brake, when no errors showing, I would sometimes hear a clicking noise behind the steering wheel and feel it on my foot. A dealer in Indiana and my local dealer in Fayetteville, Arkansas could not find anything wrong. Those error messages have not appeared again without any repair. In December, my brakes were dragging and the brake waning light came on several times, then remained on. I could release the brakes by pumping them. My local dealer flushed brake system as the repair and warning light was gone. Two days later, brake system warning light is on again. I am taking it back to the dealer again even though brakes seem to be working fine.

NHTSA ID
11707727
Incident
Sep 18, 2025
Driver assistanceElectrical
Filed Sep 25, 2025

The car randomly stopped while I was going 50 MPH ON THE HIGHWAY. The car then would not allow me to move off of the high way or put the care in neutral. The car just stopped while merging on to the highway at 50 mph. It’s unsafe for myself and others The dealer has not been able to reproduce the issue but they see a code they’ve never seen before. The car is currently being inspected by the dealer. There was no warning before the incident .

NHTSA ID
11689645
Incident
Sep 20, 2025
AirbagsDriver assistance
Filed Sep 6, 2025
Crash reported

This accident did not trigger ANY safety features for my vehicle. No: Automatic Emergency Breaking Forward Collision Warning Air Bag Deployment SOS activation.

NHTSA ID
11685499
Incident
Sep 2, 2025
Driver assistance
Filed Aug 28, 2025

My 2024 Jeep Grand Cherokee was having failures with the Active Lane Management and Park Sense features not turning on. A visit to the service department revealed failures with both the front and rear facing cameras. While waiting for parts, I was travelling on the highway with the Adaptive Cruise Control enabled. (Not thinking about a possible bad interaction with the ACC.) In slowed traffic, my Jeep decelerated approaching a car, then suddenly accelerated. I had to quickly press the brake before crashing into the car in front of me. The Adaptive Cruise Contol should have disabled with the other systems have trouble with the cameras. The failure mode should have been to brake or shutdown, not to accelerate.

NHTSA ID
11683580
Incident
Aug 26, 2025
Driver assistance
Filed Jun 14, 2025

A dash popup stating “Auto Emergency Braking (AEB) Limited Functionality Service Required”. I have taken it to my dealership and they say nothing is wrong with it.

NHTSA ID
11666927
Incident
Jun 12, 2025
BrakesDriver assistancePowertrain (other)
Filed May 1, 2025

My car shutdown from automatic braking and would not move, crank or engage into neutral. I was driving, turning at an intersection with the flow of traffic. Cars on both sides of me and behind me. It shut down as we were driving with no warning and would not start or move. My steering wheel locked. I had my childr j in the car and we were stranded in the middle of a crowded highly trafficked road and its nowhere to go and no way of moving out of the way.

NHTSA ID
11658093
Incident
May 1, 2025
Driver assistanceExterior lighting
Filed Mar 11, 2025

I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head light was continuously running which is why it needed servicing and here I am 2 weeks later with the exact same issue.

NHTSA ID
11647728
Incident
Feb 26, 2025
Driver assistanceElectricalPowertrain (other)
Filed Dec 29, 2024

On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system was engaged and I could not turn it off until I restarted the vehicle again. I have had my children with me and while I haven’t been in an accident yet, it puts us in grave danger.

NHTSA ID
11632933
Incident
Dec 27, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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