BACK OVER PREVENTION:SOFTWARE
2024 Ford Edge
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 44 NHTSA owner-reported complaints for the 2024 Ford Edge, most frequently naming the electrical, driver assistance and interior & seats categories. 2 safety recalls have been issued covering this model year; and 57 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2023 | 1 | 1 |
| Jan 2024 | 1 | 2 |
| Feb 2024 | 1 | 3 |
| Apr 2024 | 4 | 7 |
| May 2024 | 3 | 10 |
| Jul 2024 | 2 | 12 |
| Aug 2024 | 2 | 14 |
| Sep 2024 | 2 | 16 |
| Nov 2024 | 1 | 17 |
| Dec 2024 | 1 | 18 |
| Jan 2025 | 1 | 19 |
| Mar 2025 | 1 | 20 |
| Apr 2025 | 2 | 22 |
| May 2025 | 1 | 23 |
| Jun 2025 | 1 | 24 |
| Jul 2025 | 2 | 26 |
| Oct 2025 | 3 | 29 |
| Nov 2025 | 1 | 30 |
| Dec 2025 | 1 | 31 |
| Jan 2026 | 1 | 32 |
| Feb 2026 | 3 | 35 |
| Mar 2026 | 1 | 36 |
| Apr 2026 | 2 | 38 |
| Jun 2026 | 3 | 41 |
| Jul 2026 | 1 | 42 |
| Sep 2026 | 2 | 44 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical819.5%
- Driver assistance819.5%
- Interior & seats512.2%
- Powertrain (other)512.2%
- Airbags37.3%
- Visibility24.9%
- Body & structure24.9%
- Engine24.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION:SOFTWARE
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Air compressor for air conditioning died with only 37,000 miles and less than 3 year old Ford Edge. Costing me $2200 for new compressor and labor at Rocky Top Ford in [XXX]. Reason out of warranty car was sold in XXX. So passed the 3 years warranty. Looks like others have had this problem. Any help would be appreciated. Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11764886
- Incident
- Sep 16, 2026
The rear camera is having a glitch/ dark mode and is unable to fully inspect for any safety concerns despite myself checking my surroundings. It poses a hazard because it can cause myself to damage the car when I’m trying to reverse the car to park and I can accidentally hit an animal, a structure, or a child who is on my blind spot since the camera is unable to be shown clearly. Although there were multiple attempts to restart the car, using a Microsoft rag and updated the car it has failed to be resolved.
- NHTSA ID
- 11764294
- Incident
- Sep 14, 2026
Vehicle Information Year: 2024 Make: Ford Model: Edge VIN: [XXX] Description of the Safety Issue I am submitting this complaint regarding the unexpected failure of the panoramic glass roof on my 2024 Ford Edge. The vehicle was parked in my residential driveway. As I began backing out of the driveway, I heard a very loud explosion or bang. I immediately stopped and inspected the vehicle. I discovered that the panoramic glass roof had shattered outward. There had been no collision, no rollover, no object striking the vehicle, and no severe weather. The vehicle had simply been sitting in my driveway before I began backing out. The interior sunshade was closed at the time of the incident. After the glass shattered, a substantial amount of broken glass remained on top of the closed sunshade and around the roof opening. I also observed that there was essentially no broken glass in my driveway, which suggests the glass failed from within the panel rather than from an external impact. This sudden failure occurred without warning and created a significant safety concern. Had this happened while I was driving at highway speeds with passengers in the vehicle or with the sunshade open, the results could have been much more dangerous due to falling glass and the driver's distraction. I am requesting that NHTSA investigate this incident to determine whether similar failures are occurring in 2024 Ford Edge vehicles and whether this represents a potential safety defect involving panoramic sunroofs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11751655
- Incident
- Jul 19, 2026
Vehicle shudders especially under 40mph. Dealer advised that the torque converter is bad.
- NHTSA ID
- 11747514
- Incident
- Jun 10, 2026
The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was performed but the issue persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank image. The failure also affected the radio and the air conditioning system and the air conditioning was inoperable. The approximate failure mileage was 26,000.
- NHTSA ID
- 11746725
- Incident
- Mar 18, 2026
- Mileage
- 26,000 mi
The contact owns a 2024 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine seized. In addition, the instrument cluster displayed a black screen with several unknown warning lights illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was driven to the residence. The vehicle was taken to the dealer where it was diagnosed with a wiring failure. The vehicle was repaired. The failure reoccurred and became a persistent failure. The dealer was unable to determine the cause of the failure. The vehicle was taken to the dealer several times. The contact was informed that the failure could not be diagnosed. The contact stated that the vehicle was unsafe to drive. The contact received an unknown recall notification with a similar failure; however, the VIN was not under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- NHTSA ID
- 11743770
- Incident
- Aug 14, 2024
The contact owns a 2024 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.
- NHTSA ID
- 11734314
- Incident
- Apr 28, 2026
The contact owns a 2024 Ford Edge. The contact stated that while the contact's daughter was reversing, the rear-view camera seized. The contact's vehicle crashed into a vehicle that was parked behind the contact's vehicle. No injuries. In addition, the contact stated that the rear-view camera displayed a frozen image. The contact stated that the failure was not identified until after the crash. The image was still displayed on the rear-view camera display after the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. No Police report was filed. The contact received a recall notification, NHTSA Campaign Number: 26V124000 (Back Over Prevention) however, the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- NHTSA ID
- 11732459
- Incident
- Apr 20, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
POWER TRAIN
This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
ELECTRICAL SYSTEM
This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
ELECTRICAL SYSTEM; POWER TRAIN
For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
ELECTRICAL SYSTEM; POWER TRAIN
NEW VEHICLE DELIVERY HOLD – Emissions Recall 24E09 – Supplement #1 Certain 2022-2024 Model Year Edge and 2022-2023 Model Year Nautilus Vehicles Equipped with a 2.0L EcoBoost Engine Powertrain Control Module (PCM) Reprogramming
STRUCTURE:BODY
This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
POWER TRAIN
This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2024Viewing | 44 | 2 | 0 | 58.5 |
| 2023 | 23 | 4 | 0 | 54.6 |
| 2022 | 136 | 5 | 1 | 69.4 |
| 2021 | 114 | 7 | 1 | 64.1 |
| 2020 | 331 | 4 | 1 | 65.7 |
| 2019 | 777 | 3 | 0 | 55.9 |
| 2018 | 856 | 7 | 1 | 65.4 |
| 2017 | 1,386 | 8 | 3 | 67.5 |
| 2016 | 931 | 7 | 3 | 65.9 |
| 2015 | 732 | 7 | 3 | 64.5 |
| 2014 | 386 | 3 | 1 | 55.2 |
| 2013 | 2,448 | 2 | 1 | 50.2 |
| 2012 | 1,134 | 3 | 1 | 51.7 |
| 2011 | 1,803 | 3 | 1 | 49.9 |
| 2010 | 673 | 7 | 0 | 50.4 |
| 2009 | 261 | 7 | 0 | 50.0 |
| 2008 | 1,120 | 7 | 2 | 57.1 |
| 2007 | 989 | 6 | 2 | 55.5 |
| 2004 | 3 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.