2019 Ford Edge

I am having problems with my transmission; it puts itself into park when we tried to put it in gear. It has been sitting in my back driveway for almost a year as we can't drive it. When this happened, we had just pulled into my front driveway after a 2+ hour trip and put the car in park. Then without turning it off, went to put it in reverse to move it - the car BY ITSELF went into park - we Watched it and have it recorded!! We have taken it to dealerships within the months before this - to begin with, when it shuddered when it drove, but they told us it was a computer issue. It kept getting worse until this happened - thank God we weren't still traveling on the interstate when it put itself into park!!!

NHTSA ID

11756309

Incident

Sep 1, 2025

At low speed, the transmission does not shift smoothly. Upon further acceleration past 40 mph, it continues to operate in normal fashion

NHTSA ID

11756119

Incident

Jul 15, 2026

The vehicle has experienced transmission issues. I received a powertrain malfunction light in August, and the car suddenly had trouble shifting in low gears resulting in jerking. When driving, it continued to have issues. Then, it wouldn't go into reverse and the jerking increased before having it towed to get evaluated. There were no signs and it appears that MANY of these transmissions are reported to have issues.

NHTSA ID

11755467

Incident

Aug 3, 2026

What component or system failed or malfunctioned: Transmission - Torque Converter and associated parts. How was your safety or the safety of others put at risk? Propulsion and control of gear shifting can come/go cause shuddering - especially between 20mph and 40mph. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealer mechanics. There is a TSB and Ford knows there are issues with this system. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No check engine or associated lights

NHTSA ID

11755038

Incident

Jul 1, 2026

My drivers side seat belt is getting stuck while pulling it out. It clicks and becomes stuck and I can’t put it on. When I do finally get it on I became stuck on 3 separate occasions and couldn’t physically get it off without help. I haven’t brought it to be inspected because my vin is not listed in the recall of driver side seatbelt. No lamps or messages prior.

NHTSA ID

11753192

Incident

Jul 22, 2026

Shudder at low speed gear. Changes

NHTSA ID

11752908

Incident

Jul 26, 2026

approx 102K miles, issues started May 2026, torque converter shudder, most noticeable at below speeds 60 mph, no dtc's present, traceable shudder event with ids/fdrs reading, sometimes perceived/felt as an engine misfire may be due to an internal issue with the torque converter. July 22, 2026 changed and refilled automatic transmission fluid and did not seem to help much.

NHTSA ID

11752457

Incident

May 1, 2026

I have contacted several Ford service departments seeking repair of my defective 8F35 transmission. A diagnosis for which I paid $215 indicates a new planetary gearset and torque converter, along with miscellaneous small parts, are required. The repair quotation is $4,531. Although my car is now post-warranty, I believe full coverage is appropriate for two reasons: 1) This problem was first reported to and serviced by a Ford dealership while the factory powertrain warranty was in force. The dealer performed TSB 21-2389, a software reload, which provided only temporary resolution; 2) This is a well-known and well-documented factory defect involving the needle bearings in the planetary gearset. Failure of these bearings releases particulate into the fluid which then damages the torque converter. Based on the quotation, I requested and received help from Ford's Financial Goodwill Assistance program, but only 40% of the total cost. To obtain a higher amount requires the assistance of the Service Manager and others within the Ford hierarchy, but they are not interested in helping. Service departments I have dealt with successfully on previous occasions are not touching this 8F35 problem. My cynical side suspects something nefarious is happening behind the scenes, and satisfactory resolution will require a mandatory recall be issued by NHTSA.

NHTSA ID

11752341

Incident

Jul 15, 2026

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.

This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.

This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added 2023-2024 model year vehicles Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.