RoadVitals

2019 Ford Edge

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
777
+7 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 27, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
4 injuries, 0 deaths reported

Overview

Our database contains 777 NHTSA owner-reported complaints for the 2019 Ford Edge, most frequently naming the powertrain (other), engine and driver assistance categories. 3 safety recalls have been issued covering this model year; and 204 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

Jun 27, 2025
200,237 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor CompanyManufacturer number 25S72View on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION

Sep 10, 2020
97 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
The risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
The remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Ford Motor CompanyManufacturer number 20S49View on NHTSA.gov

SEAT BELTS:FRONT:ANCHORAGE; SEAT BELTS:FRONT:WEBBING; SEAT BELTS:PRETENSIONER

Oct 25, 2019
366 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
The risk: In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.
The remedy: Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37.
Ford Motor CompanyManufacturer number 19S37View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Nov 6, 2026

Vehicle shuddering and bucking when driving at speeds from 0-60mph. Hard shifting from 2nd to 3rd gear. Ford has TSBs about this known issue in 2019-2022 Ford Edges but will only repair if under warranty or customer pays for it. Can result in premature transmission failure if not fixed early. Had Ford dealer diagnose issue and was told it is the torque converter that is bad. 65k miles on vehicle.

NHTSA ID
11776196
Incident
Oct 24, 2026
Powertrain (other)
Filed Oct 30, 2026

I own a 2019 Ford Edge Titanium with approximately 116,000 miles. My transmission recently experienced a catastrophic failure without any prior warning or indication of a problem. I have been extremely happy with this vehicle, and the engine and other major components remain in excellent condition. Unfortunately, the transmission failure has made the vehicle unusable and created a significant financial burden. I understand that Ford has issued technical service bulletins concerning internal transmission problems in certain 2019 Ford Edge vehicles, including TSB 26-2171. However, my VIN was outside of the of the earlier recalls where there was a known problem that caused loss of transmission fluid.

NHTSA ID
11774694
Incident
Oct 25, 2026
Powertrain (other)
Filed Oct 30, 2026

Failure of torque converter at 50,653 miles due to a known transmission manufacturing flaw. Service bulletin 26-2171 applies. Requires replacement of torque converter, output planetary carrier assembly, fluid filters, main control overhaul, transmision fluid, all seals/gaskets, and a full reprogram of the transmission. Total cost of $5000-5500 at certified dealerships. Ford has not recalled the transmissions and is offering no good-will assistance to lower mileage vehicles with premature failure if they fall outside the warranty time range.

NHTSA ID
11774662
Incident
Oct 22, 2026
Powertrain (other)
Filed Oct 29, 2026

2019 Ford Edge SEL internal torque converter shutters at 25-60miles an hr. Took to ford garage varied that it is the torque converter is bad with metal in transmission pan guild. Extended warranty called they only want to put a used transmission in with 45000 miles on it when my car only has 57000 miles and when I bought it in 02/12/22 it has 26,231 miles on it . It is known to have this problem with transmissions for that yr . There should be a recall on it since so many people that have reported this to ford . So now I have to come up with around $2000.00 for a new transmission bc warranty company refuses to pay for a new transmission . Contact ford about this and lady told me I’ll just have to pay out of pocket then bc they can’t help me. It’s not right I paid for extended warranty should be able to have new one

NHTSA ID
11774510
Incident
Sep 23, 2026
Powertrain (other)
Filed Oct 22, 2026

Per dealership at 69,000 miles, need to repair torque converter and planetary assembly or replace transmission

NHTSA ID
11773037
Incident
Oct 12, 2026
Filed Oct 20, 2026

My suv has been stuttering/hesitating. Especially going uphills. After replacing quite a few things, we took it to ford for a diagnostic test. They report that the torque converter has gone bad. It started Aug 28 2026. Ford diagnosed it yesterday Oct 19. Waiting on fords printed report.

NHTSA ID
11772404
Incident
Aug 28, 2026
Engine
Filed Oct 20, 2026

Car started running running roughly with white smoke coming out the exhaust. As since researched, it’s a known issue, the coolant intrusion into the cylinder. Repair shop says it needs a new engine. I called Ford to check to see if they could offer any assistance but they couldn’t, the car is just out of warranty (2019 with 62,000 miles). They opened a case #CXH-09690702 and advised to keep all repair receipts in case Ford should ever do a recall in the future.

NHTSA ID
11772395
Incident
Oct 10, 2026
Powertrain (other)
Filed Oct 5, 2026

The vehicle shudders and misses bad at this has been going on for several months. Wehaditscanned by a transmission shop and the said it was spark plug trouble. We replaced them twice and did not fix problem. We had it scanned again and was coil packs which we replaced twice an it did not fix it. Ford dealership did a scan and said it was the torque converter and would be $4000.00 to fix. Transmission shop quoted about 2800.00. They said to wait till mid October because Ford was making a valve body that might fix the problem.

NHTSA ID
11769169
Incident
Sep 1, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 26-2341 v3

POWER TRAIN

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

TSB 26-2092 V2

STRUCTURE:BODY

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

TSB 26-2341 v2

POWER TRAIN

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

TSB 26-2341

POWER TRAIN

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

TSB 26-2328

POWER TRAIN

This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.

TSB 26-2194

POWER TRAIN

This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Edge by model year
YearComplaintsRecallsInvestigationsIssue Index
2024442058.5
2023234054.6
20221365169.4
20211147164.1
20203314165.7
2019Viewing7773055.9
20188567165.4
20171,3868367.5
20169317365.9
20157327364.5
20143863155.2
20132,4482150.2
20121,1343151.7
20111,8033149.9
20106737050.4
20092617050.0
20081,1207257.1
20079896255.5
2004300—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.