2019 Ford Edge Driver assistance Problems

Bought a used 2019 Ford Edge, and transmission had issues within 2weeks of minimal operation!! Transmission slippage, does not go into gear or has a long pause going into gear (even right from park). VERY HARD shifts in lower gears upon upshift AND downshift. Also, gets worse the longer you drive it. It jerks, bucks, lurches, snaps your neck forward or backward, or does not go at all!! After this happens for a few minutes, it wouldn't even go into reverse!! That's just TRYING to drive it. As you might imagine, it's quite difficult to concentrate on road signs, hazards, pedestrians, and other cars whilst you're trying to drive this thing!! How could FORD possibly even think this is a safe vehicle!!

NHTSA ID

11738932

Incident

May 11, 2026

while traveling the car begins lurching and jerking until it reaches 40 MPH, At that seed it resumes traveling smoothly. As soon as it slows down the lurching and jerking resume. We have taken it to a dealership, and they claim it is the transmission. The problem started approximately 2 months ago at 74,000 miles.

NHTSA ID

11737921

Incident

Mar 14, 2026

Unknown

NHTSA ID

11727619

Incident

Feb 21, 2026

While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagnostics confirmed it is the torque converter…alot of confusion with ford diagnostic . This is a huge safety issue when driving in traffic, is very expensive and needs to be addressed.

NHTSA ID

11721947

Incident

Feb 10, 2026

The transmission/torque converter completely failed after being maintained while driving on the highway without any warning. The transmission began jerking and bucking, almost sending me into the oncoming lane while driving. Coupled with the lane departure avoidance system automatically turning my wheel, the vehicle became uncontrollable. Even though i removed my foot from the gas an tried braking, the transmission would not disengage for a few seconds causing me to almost lose control of the vehicle. Then the transmission just gave out and I was unable to pull off some where safe without issue. There were no warnings on the vehicle, no lights, nothing signaled an issue until after i was able to get the car to stop at the side of the road. The vehicle had to be towed due to not being able to drive at all. It has been inspected and I have been told the transmission just completely went out, possibly due to a leak in the linkage I was not aware of, and was not caught during my last inspection/ fluid change. Multiple items failed on the vehicle including the recently recalled back up camera/sensor issue that I was never advised about by the manufacturer.

NHTSA ID

11717973

Incident

Feb 13, 2026

Torque converter needs replacement cost $4,000. 81000 miles on vehicle.

NHTSA ID

11715804

Incident

Jan 28, 2026

The torque is shuttering like crazy. I took it into Ford months ago multiple times and they said they had no idea because nothing was coming up, no codes or anything. I have been religious with maintenance checks and whatever they recommend at the dealership. Today my check engine light went on and the cores that came up were about my torque shuttering. Ford released a TSB about the shuttering on my make and model and saying the course of action is to replace the torque converter. I called Ford and told them all this and they quoted me thousands and said they aren’t liable for the repairs. How are they not responsible when this is a manufacturing issue? The car is unsafe to drive and Ford even released a TSB but they refuse to fix it.

NHTSA ID

11701353

Incident

Nov 24, 2025

The contact owns a 2019 Ford Edge. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11700560

Incident

Nov 20, 2023

My Ford jerks and shutters as I accelerate from 0 to 40 per hour. I took it in to Capitol Ford in Carson Ctiy, NV. They told me the transmission computer software need to be upgraded. I'm afraid the transmission is going to go out and cause a accident. No accident has happen yet.

NHTSA ID

11699681

Incident

Nov 16, 2025

My 2019 Ford Edge begin to stutter after I reached 60k miles. When I accelerate it stutter between 15-35 MPH I called Bill Brown Ford spoke to a service advisor , she stated it’s in the transmission so I took my vehicle to a transmission shop was informed nothing wrong with trans. The car jerks during take off biggest fear it shutting down while driving. No warning signals in the dash just begin to drive differently during take off. Too many complaint for this not to be listed as a recall before someone gets hurt.

NHTSA ID

11683801

Incident

Oct 26, 1971

There is a shudder while driving and the rear parking system gives a warning and doesn’t work. Both issues have recalls in the same and other years of this vehicle but according to my vin there’s no recalls. I have received a recall report for my vehicle but my vin says no recalls

NHTSA ID

11680325

Incident

Aug 7, 2024

Car began to jerk, shudder and lurch during acceleration. Sometimes jerking strong enough to make steering difficult. Took car to dealership and was diagnosed as a torque converter issue. Was told this is a common issue with this transmission and was quoted nearly $5000 to repair. No lights or warnings come on. The problem began very abruptly. Currently the car has yet to be repaired so parts would be available to inspect if needed.

NHTSA ID

11677344

Incident

Jul 16, 2025

VEHICLE FAILS TO UTILIZE AUTO STOP/START. VEHICLE ENGINE LIGHT COMES ON AND OFF CONSTANTLY. VEHICLE HESISTATES, JERKS FORWARDS, SPUTTERS, AND DOES NOT GAIN SPEED PROPERLY AT ANY GIVEN TIME. VEHICLE WAS LOOKED AT OFF AN ON FOR OVER 4 YEARS BY NORTH BROTHERS FORD OF MICHIGAN. THEY SAID ON MUTIPLE OCCASIONS CAR IS FINE AND ALL SYMPTOMS ARE NORMAL EVEN AS 4 OTHER CARS WERE BROUGHT IN AND AGAIN THEY SAID THIS WAS ALL NORMAL. ALL OF THIS OFF AND ON FROM ABOUT YEAR 1 OF PURCHASING VEHICLE TILL NOW (7/30/2025) AND PROBLEMS ARE STILL ON GOING. TRANSMISSION HAS BEEN REBUILT, OIL CHANGES REGULAR, TUNE UP PERFORMED. COILS REPLACED ON PRIOR SERVICES DUE TO ISSUES NOTICEDE BY MAINTENANCE TEAM.

NHTSA ID

11677248

Incident

Jul 1, 2025

The contact owns a 2019 Ford Edge. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that while in reverse(R), the back over prevention camera intermittently displayed a blank image on the screen. The contact notified the independent mechanic where the vehicle was purchased about the failure. The contact was advised that the vehicle could be serviced there under warranty. Despite the warranty, the contact was unable to bring the vehicle to the mechanic and the warranty expired. The manufacturer was then notified of the failure and the contact was referred to a dealer to schedule an appointment. The contact was also referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 68,000.

NHTSA ID

11673463

Incident

Apr 1, 2025

Mileage

68,000 mi

The ADAS system has caused erratic and extremely unsafe behavior on multiple occasions. This behavior includes the car slamming on the brakes at high snd low speeds on clear sections of roadway in what appears to be attempts to avoid a shadow or imaginary object in the road. The car has also swerved to avoid a shadow on a tree lined street. Most recently this automatic emergency braking occurred at 70 mph on an interstate with following traffic behind the vehicle nearly causing a high speed rear end accident. On the same trip, the lane keeping assist guided the vehicle beyond the striping toward the road edge and has attempted to have the car change planes while traversing across a crossover for an intersecting road. Regaining control of the vehicle in all of these incidents has required aggressive actions on the part of the Driver to resist/mitigate the braking or steering decisions of the car. The car was purchased with 89k miles on it 5 months ago. The vehicle has not yet been taken to dealer to report or investigate this issue which has also occurred with our 2020 Ford Explorer.

NHTSA ID

11655553

Incident

Apr 16, 2025

During normal driving conditions in stop and go traffic the engine coolant over-temperature warning message displayed on the dashboard. Also, for a couple days prior to this incident, the vehicle exhibited hesitation when attempting to accelerate, and the engine was very close to stalling multiple times. There wear no other symptoms of the problem prior to the failure. The vehicle was towed to a local Ford dealership, where it was confirmed the issue was related to existing TSB 20-2234 (2.0L EcoBoost - Illuminated MIL With Various DTCs And/Or Low Coolant Level, White Smoke From Tailpipe And/Or External Coolant Leak), and repairs were completed.

NHTSA ID

11655120

Incident

Apr 6, 2025

Just recently as I was driving, I got off the freeway and my vehicle started jerking really hard when changed gears. It has been doing it ever since. I tried taking it to the dealership to assess the issue and they said it would be about a week before they could even look at the possible transmission issues and that I would have to leave the vehicle with them in order to get it in line to be assessed. After looking into my particular vehicle is seems that this is a common issue with the 2019 edge.

NHTSA ID

11638076

Incident

Jan 11, 2025

In 2019 Ford removed the Low gear option from the shifter dial. Customers were forced to manually shift using paddle shifters to access engine braking in steep grade situations. Current Ford TCM programming for 2019 and newer vehicles skips from first to third gear at 4mph, 900-1000 rpm, providing no engine braking ability in speeds below 25 mph when using paddle shifters. My vehicle manual states “SelectShift does not automatically upshift, even if the engine is approaching the RPM limit, unless the accelerator pedal is at full travel.” Despite contradictions to how the Ford owners manual says my car should operate, the dealership says it’s working as intended. I believe this violates NHTSA standard Section S3.1.2 of that states that “[in] vehicles having more than one forward transmission gear ratio, one forward drive position shall provide a greater degree of engine braking than the highest speed transmission ratio at vehicle speeds below 25 miles per hour." Third gear does not provide more engine braking ability than Drive in speeds below 25mph. This is a safety issue which could lead to potential brake failure in long, steep grade situations and provides no engine braking ability.

NHTSA ID

11626412

Incident

Jul 15, 2024

My cars rpm's started randomly jumping which would coincide with a slight jerking feeling when the car shifted gears. First I was told it was my spark plugs and then the coil packs. When both of those were changed and the problem persisted they ran multiple diagnostic tests and came up with nothing. Then my car started to shudder when I put gas in it and then the radio screen and door locks would intermittently stop working and again they found no error codes. Then my pre-collision warning system started going off when there are no cars even remotely near. The same for my blind spot indicators. They just go off for no reason. Now after months of issues and zero error codes, they say it's the transmission failing and it will cost me $6,000 to fix. That's assuming that is actually the problem.

NHTSA ID

11620170

Incident

Feb 5, 2024

Mileage

117,329 mi

My car Continuously jerks while driving. It's like stuttering, I am afraid it will not pick up speed one day while driving and making turns. This is a scary and safety issue as I do not want to be in a position of making a turn and getting hit. I know that I am not the only one complaining about this issue. Please look into all complaints and rectify this problem. Thank you. Sincerely [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11601173

Incident

Jul 11, 2024

Mileage

106,937 mi

My transmission started to shudder with MPH under 40. I mentioned this to the Ford Dealership in Manhattan during an oil change but they said they found no transmission issues. My car just hit 61,800 miles, so the warranty is now over. The shudder started much worse in the past couple of days. I contact the dealership in regards to the Tech Service Bulletin on the NHTSA website from 3/18/2021. I mentioned how I noticed this and no one offered this option while the car was still under warranty. They said that solution will likely not fix the problem and I will need a full transmission replacement. How does Ford not know this is an incredibly common issue? There is no chance this car can maintain a speed or accelerate properly with the model years 2019-2021. This is a safety issue, not just a company taking advantage of consumers.

NHTSA ID

11596896

Incident

Jun 26, 2024

Torque converter and transmission failure. Torque converter cannot maintain speed on vehicle, lurches and jerks around 30mph, and tries to launch vehicle while stopped with brake fully depressed.

NHTSA ID

11593714

Incident

Sep 6, 2023

The options above were not exact for my vehicle issue. But here is the letter i am mailing to FORD. [XXX]. [XXX], Queen Creek, AZ 85142May 20, 2024 RE: 2019 FORD EDGE VIN 2FMPK3K90K[XXX] with 60K miles in 12/2023 Ford Motor Company Customer Relationship CenterTo P.O. Box 6248 Dearborn, MI 48126 We've purchased several used Fords growing up and loved them and found them to be reliable like your Commercials and Mission Statements claims: Ford Motor Company's mission statement is "to help build a better world where people can move freely and pursue their dreams". The company's core values are "put people first", "do the right thing", "create tomorrow", "play to win", "be curious", "built Ford tough", and "one Ford". So we decided to purchase our very first BRAND NEW Ford Edge vehicle on [XXX] at Ford Auto Nation, not knowing we were sold a lemon. We do all necessary maintenance to all vehicles to avoid costly expenses. We started noticing some shuddering and took the vehicle to FORD but they wanted $200 for diagnosis and would not apply to repairs. Upon taking the vehicle to 2 local Auto Repair Shops on 12/2023 to 01/2024 they used the computerized diagnostic tool/On-Board Diagnostics (OBD) system and could not collect any data from sensors and stating Zero Trouble Codes (DTCs) were generated. 1 mechanic recommended we change spark plugs and do other maintenance for $350 that would be used for later repairs Unfortunately issue remains. They wanted to hold on to the car for another week to do further inspections. Instead, I chose to take to FORD. [XXX] FORD charges $200 for Diagnose (Receipt Attached) and does not apply to the repairs. After the 1st week without any status update via several texts and calls, and not getting any updates. I was finally advised that the Transmission was shot and expected to pay $7K. My heart fell. How can a 5 year old vehicle with 60K miles h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

NHTSA ID

11589725

Incident

Dec 22, 2023

The wrench light and check engine light continue to come on. The vehicle has been at the dealership for 5 weeks now and they cant figure out whats wrong with. This is the 3rd visit in 4 months for the same problem. The first time it occured driving it home from dealership the day we bought it. Codes continue to say powertrain malfunction/reduced power, specifically the torque convertor clutch failed to apply. This vechicle shifts very rough, especially when going uphill, there is random times the RPMs spike without us pressing the gas petal. This vehicle is a lemon and it is not safe to drive.

NHTSA ID

11566748

Incident

Sep 30, 2023

I was driving on a country road and had my cruise control set to 55. My car braked hard and de-accelerated to about 40 and then increased the speed without hitting the resume button. My 89 year old mother was my passenger in the car with me and both of us were jolted when the seat belts locked up. We both gasped as we were startled by this action. There were no animals, vehicles or blowing debris across the path of my car. No messages appeared on my dash. I have not reported this to my Ford dealer and the car is available to be checked. This was a one time event. If a police officer had been behind me I would have received a ticket for brake checking.

NHTSA ID

11535279

Incident

Jul 28, 2023