2012 Ford Edge

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

Engine keeps throwing sensors and transmission has hard shifting and slips ford is against changing fluid because i have put mileage on it. Loses power at stop of red lights

NHTSA ID

11752568

Incident

Jun 26, 2026

The brakes are hard to mash and spongey and it has a hissing kind of sound I believe it is a brake booster. When I bought the vehicle used from a dealership they told me it didn't have any recalls on the vehicle but later own I found out it did have a recall for the abs system so i called the ford company and they told me that the recall has already ended and they wouldn't fix it and now when I look it up online it showed the brake boosted had a recall to that the dealership never told me about but now I believe the recall has already ended on that to but not sure. But if the dealership told me the truth instead of lying to me I could have got to fix so I am wondering if there is away I could get those to recalls done on my 2012 ford edge. I noticed the abs messing up just a couple months after I bought it which was I believe in 2021 or 2022 and the brake booster started messing up around july 15, 2026

NHTSA ID

11751882

Incident

Jul 15, 2026

The rear camera only works sporadically. It will work once in awhile or will work and then not work at all for awhile. So far Ford has not addressed this make and model as having a problem. One of our teenagers is the primary driver and this is unsafe.

NHTSA ID

11742341

Incident

Jan 3, 2024

RE:Safety Complaint - Defective FCIM Causing Hazard Flashers to Activate Randomly May 22, 2026 To Whom It May Concern, I am writing to formally complain about a serious electrical defect affecting my 2012 Ford Edge involving the Front Controls Interface Module (FCIM). The vehicle’s hazard flashers activate randomly and repeatedly without warning, even when the vehicle is completely off and parked or operating normally. This issue appears to originate from a failed or malfunctioning FCIM module, despite the vehicle not being abused, modified, or involved in any event that would reasonably cause this failure. This defect creates multiple safety concerns, including: - Unexpected flashing while driving - Battery drain while parked - Driver distraction - Potential confusion for surrounding traffic - Loss of confidence in the vehicle’s electrical system After researching this issue, I discovered that many other Ford Edge owners have reported nearly identical FCIM-related failures, suggesting this may be a widespread defect rather than normal wear and tear. I am extremely disappointed that owners are being forced to pay significant repair costs for what appears to be a recurring design or manufacturing problem. Electronic control modules should not fail under ordinary use conditions in a manner that compromises vehicle safety functions. I respectfully request that Ford: - Investigate this recurring FCIM failure issue, - Offer goodwill repair assistance or reimbursement, - Consider issuing a technical service campaign or recall if appropriate, - And acknowledge the safety risks associated with malfunctioning hazard systems. I have been a Ford owner in good faith and hope the company will stand behind its product and assist customers financially experiencing this defect. Please contact me regarding the next steps toward resolving this issue. Thank You. Sincerely, [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11739616

Incident

May 14, 2026

As I was driving into a parking lot space, I stepped on the brake pedal, and it sank to the floor. I rapidly pumped the pedal 2 or 3 times, but it continued to sink to the floor. As the car continued moving forward, I tried to avoid colliding with landscape items, drove between 2 parked cars, scraping one or both of them, and injured a pedestrian. My vehicle stopped when I jammed the gear control into the “PARK” position.

NHTSA ID

11738190

Incident

May 7, 2026

Loss of rearview image from backup camera. Intermittent blank, distorted, or inverted image when in reverse. Sometimes says "loss of signal". This reduces the driver’s view of the area behind the vehicle, increasing the risk of a backover crash. My 2012 Ford Edge is experiencing the same issues mentioned in 25V572 for the 2015-2018 Ford Edge.

NHTSA ID

11726684

Incident

Oct 1, 2025

I have replaced my front brakes at least 3 times, something is wrong with the brakes on these cars. Started off fine then after 50,000 miles I've changed them almost once a year. Never have had a Ford that I've had to replace brakes so much. Love the car just the little things are hard to handle. Take my car in again this year for front brakes again. Really??? I have just over 90,000 on the car and every 15,000 to do brakes again is unbelievable.

NHTSA ID

11726464

Incident

Mar 23, 2026

The contact's father owns a 2012 Ford Edge. The contact stated that while shifted into reverse(R), the rearview image was frozen, or the screen was blank. The contact stated that the failure was intermittent. The vehicle had been taken to an independent mechanic and was advised that the vehicle needed to be taken to a dealer. The vehicle was taken to a local dealer where it was diagnosed, and it was determined that the rearview camera system needed to be replaced. The vehicle was not yet repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11723594

Incident

Dec 15, 2025

Mileage

120,000 mi

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster

Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.