2012 Ford Edge Driver assistance Problems

The contact's father owns a 2012 Ford Edge. The contact stated that while shifted into reverse(R), the rearview image was frozen, or the screen was blank. The contact stated that the failure was intermittent. The vehicle had been taken to an independent mechanic and was advised that the vehicle needed to be taken to a dealer. The vehicle was taken to a local dealer where it was diagnosed, and it was determined that the rearview camera system needed to be replaced. The vehicle was not yet repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11723594

Incident

Dec 15, 2025

Mileage

120,000 mi

The contact owns a 2012 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN, the make, or model was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.

NHTSA ID

11689171

Incident

Mar 15, 2023

Mileage

123,000 mi

The contact owns a 2012 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000. The VIN was not available.

NHTSA ID

11663719

Incident

May 29, 2025

Mileage

166,000 mi

The contact owns a 2012 Ford Edge. The contact stated while reversing, the back over prevention camera went blank. The contact stated that the “Camera Error – Contact Dealer” message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 148,227.

NHTSA ID

11532775

Incident

Jun 23, 2023

Mileage

148,227 mi

The contact owns a 2012 Ford Edge. The contact stated that on numerous occasions the door ajar warning light intermittently illuminated while all the doors were properly closed. The contact then stated that the navigation system and the rear-view camera intermittently displayed a distorted or blank screen. Additionally, the contact stated that the theft system alarm started to malfunction and was inadvertently activated. As a result, the battery failed. The vehicle was taken to the dealer where it was diagnosed that the open-door sensor circuit failed, and the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and transferred to the NHTSA Hotline. The failure mileage was approximately 151,193.

NHTSA ID

11511247

Incident

Mar 10, 2023

Mileage

151,193 mi

backup camera shows image in upside down position.

NHTSA ID

11470959

Incident

Apr 2, 2021

While backing up, the camera will often reverse the view or flip upside down. Other times it will suddenly black out. All result a scary and unsafe situation. Especially when reversed and it looks clear on the wrong side!!

NHTSA ID

11427163

Incident

May 25, 2021

FIRST THE MASTER CYLINDER WENT, THEN THE BRAKE BOOSTER AND NOW THE HYDROLIC CONTROL UNIT. EACHPART MORE EXPENSIVE THENTHE LAST AND THE LAST BEING 2119.20 TO REPAIR. THE ENTIRE BRAKING SYSTEM, PARTS I WAS TOLD SHOULD NOT BREAK. I HAVE BEEN TOLD, BY A REPUTABLE MECHANIC THAT OFTEN WHEN REPLACING THE BRAKE BOOSTER, THE LINES ARE IMPROPERLY BLED ANDAIR GETS INTO THE HYDRAULIC SYSTEM. UPON FARTHER RESEARCH ON LINE INTO THE ISSUE, THERE ARE PAGE AFTER PAGE OF THE SAME COMPLAINT.

NHTSA ID

11360521

Incident

Sep 19, 2020

Mileage

100,000 mi

BRAKE BOOSTER RECALL SYMPTOMS DESCRIBED IN PUBLICIZED NOTICES, INCLUDING ON THIS WEBSITE, ARE WHAT I AM CURRENTLY EXPERIENCING ON MY FORD EDGE. CAR TAKES LONGER TO STOP AND BRAKING SYSTEM FEELS SOFT. ADDITIONALLY, THE ADVANCETRAC WARNING SYSTEM LIGHT ILLUMINATES ON OCCASION WHEN CAR IS IN PARK FOR 10-20 MINUTES WITHOUT MOVING, WITH ENGINE RUNNING. PER THE FORD FORUM, THIS IS A COMMON PROBLEM THAT DOES NOT SEEM TO HAVE A SOLUTION FROM FORD. I HAVE LOST CONFIDENCE THE FORD IS INTERESTED OR ABLE TO REMEDY EITHER OF THESE ISSUES. I AM AFRAID TO DRIVE IT NOW THAT BRAKING ISSUE STARTED TODAY.

NHTSA ID

11354073

Incident

Sep 9, 2020

Mileage

85,000 mi

MY CAR IS A 2012 FORD EDGE AND HAS HAD PROBLEM WITH THE DOOR LATCHES AND THE LIGHTS, AND THE SHIFTER I HAVE HAD THIS CAR IN THE SHOP FOR THIS PROBLEM AND IT DOING AGAIN. THE CAR WHEN STARTED IT SAY TO PUT IN PARK AND SHIFT TO DRIVE AND DOORS DOES NOT LOCK AND ALL THE LIGHTS STAY ON IN THE CAR

NHTSA ID

11319240

Incident

Feb 5, 2015

Mileage

76,000 mi

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BACKUP CAMERA DID NOT WORK WHEN ACTIVATED. LEGACY FORD (27225 SOUTHWEST FWY, ROSENBERG, TX 77471, (800) 373-4156) STATED THAT THE INTERFACE MODULE WAS NOT WORKING AND THE CONTACT HAD MISSED A RECALL. THE DEALER STATED THAT THE RECALL WAS EXTENDED; HOWEVER, THE CONTACT MISSED THAT TOO. THE MANUFACTURER STATED THAT NHTSA COULD EXTEND A RECALL FOR THE CONTACT AND TRANSFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 109,000.

NHTSA ID

11287209

Incident

Dec 1, 2018

Mileage

109,000 mi

"TAKATA RECALL' - I CANNOT COUNT HOW MANY TIMES THIS HAS HAPPENED TO MY VEHICLE. THE BREAKS JUST REFUSES TO FUNCTION AND THE SPEED WOULD NOT DECREASE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH THE BREAKS AND THEY ARE NOT DOING ANYTHING ABOUT IT. LAST SUNDAY (SEPTEMBER 8,), MY FAMILY AND I ALMOST DIED ON THE WAY TO CHURCH. THE VEHICLE WOULD NOT STOP!!! IT FINALLY CAME TO A HALT AFTER BEEN STOPPED BY A PAVEMENT. I HAD TO CALL FORD FOR A TOW TRUCK (WHICH I HAD TO PAY FOR BUT THEY GAVE ME A DISCOUNT). MY CAR HAS BEEN WITH THEIR SERVICE DEPARTMENT FOR THREE DAYS NOW. THEY KEEP SAYING THAT THEY CANNOT FIND ANYTHING WRONG WITH IT - THIS WAS EXACTLY WHAT HAPPENED THE FIRST TIME AND 1-2 MONTHS LATER, WE ARE BACK AT THE EXACT SAME SPOT!! THERE ARE SEVERAL PEOPLE ONLINE WITH THE SAME ISSUE. THIS CAR IS NOT SAFE. WHO ELSE IS SUPPOSED TO DIAGNOSE A CAR BUT THE MANUFACTURER?!! IF THE MANUFACTURER CANNOT FIND WHAT IS WRONG WITH IT, THEN THE WORLD IS IN BIG TROUBLE. I THANK GOD FOR ALWAYS PROTECTING MYSELF AND MY FAMILY. MY VEHICLE WAS IN MOTION FROM HIGHWAY TO TURNING TO RED LIGHT. THIS CAR IS NOT SAFE FOR THE ROAD. **ON THE NEXT PAGE: I ANSWERED YES TO "WAS THERE A CRASH" - I DIDN'T CRASH INTO ANOTHER VEHICLE, I CRASHED INTO A PAVEMENT AT CHURCH THAT STOPPED THE CAR.

NHTSA ID

11255110

Incident

Sep 8, 2019

TAKATA RECALL MY PASSENGER SIDE "DOOR AJAR" LIGHT STAYS ON AT ALL TIMES. THIS CAUSES MY BATTERY TO DRAIN AND PREVENTS THE CAR FROM LOCKING. IT ALSO KEEPS THE DOME LIGHT ON WHILE DRIVING WHICH IS A PROBLEM WHEN DRIVING AT NIGHT. THE DOORS WILL NOT LOCK WHICH MAKES IT VERY UNSAFE WHEN IN PUBLIC - MY CHILDREN ARE IN THE CAR BUT IT WILL NOT LOCK UNTIL IT IS DRIVEN FOR A DISTANCE. THIS DOES NOT HELP IN A PARKING LOT WHEN CAR REFUSES TO LOCK DUE TO A BAD SENSOR. NOW, MY DRIVER'S SIDE DOOR IS STARTING TO ALERT THAT IT IS AJAR. BOTH DOORS ARE ALWAYS CLOSED. THE DRIVER'S SIDE DOOR AGAIN, WILL NOT ALLOW THE CAR TO LOCK AND ALERTS ME TO SHIFT MY VEHICLE INTO PARK. THIS CYCLES 24 HOURS A DAY. MY LIGHTS WILL RANDOMLY COME ON FOR NO REASON OTHER THAN A BAD SENSOR SAYING DOORS THAT ARE SHUT - ARE "AJAR". THIS HAS LEFT ME ON MORE THAN OCCASION WITH A DEAD BATTERY. THIS MOST CERTAINLY IS A SAFETY ISSUE CONCERDING THE DOORS ARE DESIGNED TO LOCK AUTOMATICALLY WHEN DRIVING - AND THEY WILL NOT DUE TO THIS PROBLEM. I WILL NEVER BUY ANOTHER FORD AGAIN UNLESS THIS IS FIXED. I AM REQUESTING THIS BE RECALLED AS IT IS A KNOWN PROBLEM. I WAS ADVISED IT COULD BE FIXED - BUT IT WILL RETURN. I DO NOT HAVE THE FUNDS AS A SINGLE MOTHER TO DO SO. PLEASE FORD - TAKE CARE OF THIS PROBLEM.

NHTSA ID

11252794

Incident

Jun 10, 2019

MY FORD EDGE SHUT DOWN WHILE DRIVING DOWN THE ROAD. IT JUST SHUT OFF. YOU HAVE TO PUT IT BACK IN PARK IN ORDER TO START IT AGAIN. THIS HAPPENED WHILE GOING TO THE IN OUR TOWN STORE. I AM SO RELIEVED IT WAS NOT WHILE ON THE FREEWAY. HAD I BEEN ON THE FREEWAY, GOING AT FAST SPEEDS, IF THE CARS BEHIND ME WERE NOT PAYING ATTENTION I COULD HAVE BEEN HIT, OR WORSE KILLED. WHEN I TOOK IT TO THE SHOP I FOUND OUT THAT IT IS A KNOWN PROBLEM. IT'S TECHNICAL SERVICE BULLETIN 15-0178, ISSUED ON NOV 2015. WHAT I DON'T UNDERSTAND IS WHY THERE'S NOT A RECALL? IS SOMEONE GOING TO HAVE DO DIE FIRST? ATTACHED IS THE SERVICE RECALL. I'VE CONTACTED FORD, SPOKEN WITH EVERGREEN FORD IN ISSAQUAH (WHERE MY CAR CURRENTLY IS) AND FILED A COMPLAINT WITH THE ATTORNEY GENERAL HERE IN WASHINGTON STATE. *TR

NHTSA ID

11232915

Incident

Jun 16, 2019

Mileage

130,000 mi

I GET READY TO START MY DAY AS USUAL I GO AND START MY VEHICLE (STATIONARY) TO WARM IT UP, AS I GOT READY TO SET THE TEMPERATURE IN THE SUV I NOTICED THE BOTTOM TOUCH PANEL DID NOT LIGHT UP. SO I PUSHED THE BUTTON TO TURN OFF THE HEAT THAT WAS BLOWING AND IT DIDNT TURN OFF, I TRIED AND AGAIN AND NOTHING. ITS TO HOT IN TEXAS WITH LITTLE CHILDREN TO HAVE ELECTRICAL PROBLEMS THAT EFFECT THE AIR CONDITIONING. I PUSHED OTHER BUTTONS TO SEE IF ANYTHING WORKED AND STILL NOTHING, THE HAZARD LIGHTS WILL NOT FUNCTION NOR WILL THE ELECTRIC WINDOWS. MY FAMILY AND I DROVE THE VEHICLE TO MY DESTINATION AFTERWARDS I HAD THE FUSES TESTED THEY ARE GOOD, BUT WAS TOLD IT IS FRONT INTERFACE CONTROL MODULE. THIS IS MY ONLY VEHICLE AND HOPEFULLY A FORD DEALERSHIP CAN GIVE A BETTER DIAGNOSIS THAN AUTO PART STORE.

NHTSA ID

11208620

Incident

May 18, 2019

Mileage

105,000 mi

WHILE DRIVING THE VEHICLE SENSOR STAYING "LOW ENGINE OIL PRESSURE" APPEARED ON THE DASH, WHILE AT TREE SAME TIME THE LIGHTS FLICKERED, THE VEHICLE DIED COMPLETELY, AND TGE STEERING WHEEL LOCKED IN PLACE MAKING IT IMPOSSIBLE TO STEER THE VEHICLE OFF THE MAIN ROAD. THE VEHICLE HAD TO BE PLACED IN PARK AND RE-STARTED CONTINUOUSLY UNTIL WE REACHED THE DRIVEWAY OF OUR HOME.

NHTSA ID

11192096

Incident

Mar 23, 2019

Mileage

85,000 mi

ALL DOORS LEAKING AT THE DOOR SEAL RETAINERS AND WILL NOT BE ABLE TO REPAIR DUE TO POOR DESIGNED FLAW! ALL FORD CARS HAVING WATER CONDITIONS AND STILL ALLOWED TO SELL THIS DEFECTIVE CARS ! I AM A MASTER MECHANIC AND DIAGNOSED IT MY SELF ! THIS IS STRICTLY A FORD QUALITY ISSUE FOR ALL FORD EDGES OF ALL YEARS AND MOST LIKELY ALL THERE CARS HAVE A WATER ISSUE . AND IT IS MY EXPERIENCE THAT CAR DEALERS KNOW ABOUT IT AND DUE NOT ISSUE A REPAIR BECAUSE OF COST! IT IS A SAD DAY FOR AMERICAN PRODUCTS . FORUM CARS BUILT BETTER THAT THIS! BY MY EXPERIENCE

NHTSA ID

11097169

Incident

May 22, 2018

IN A HEAD ON COLLISION WITH A TELEPHONE POLE, THE AIR BAGS DID NOT DEPLOY. THE ELECTRICAL WOULD JUST SHUT DOWN. BRAKES WERE ACTING STRANGE. ALL WHILE MOVING.

NHTSA ID

11081832

Incident

Mar 17, 2018

Mileage

112,000 mi

CAR HAS BEEN HAVING ELECTRIC ISSUES FOR A WHILE. USUALLY DETECTED ONCE TRYING TO START. FIRST ISSUE IS THE BACK UP CAMERA. THAT NO LONGER WORKS WHILE IN REVERSE. SCREEN INDICATED IT IS NOT AVAILABLE. WE ALSO RECENTLY HAD TO REPLACE THE SHIFTING COLUMN. AFTER A TRIP OF DRIVING COMING TO A FULL STOP SHIFTING TO PARK THE CAR WOULD NOT STAY ON "PARK". IT WOULD NOT CATCH THE GEAR UNLESS THE BUTTON ON THE SHIFT COLUMN WAS TOYED WITH A FEW TIMES PRESSING ON THE BUTTON SO CAR RECOGNIZES "PARK". IT WOULD SEARCH FOR "PARK" WHEN CAR WAS OFF WHICH WOULD CAUSE THE BATTERY TO EVENTUALLY DIE. WE FIRST PURCHASED A BATTERY THINKING IT'S TIME TO REPLACE BUT ONCE WE DID, IT KILLED OUR BATTERY AGAIN AND THEN IS WHEN I KNEW I HAD TO TAKE IT INTO FORD. $700+ TO FIX ISSUE CURRENTLY NOT RECALLED. THIS ALSO FORCED US TO BUY JUMP STARTING CABLES BEFORE IT WAS TAKEN IN. CAR LEFT US STRANDED A FEW TIMES BECAUSE OF THIS. DEAD BATTERY:( THIRD ELECTRIC ISSUE IS THAT THE BLUETOOTH SYSTEM DOESN'T ALWAYS CATCH A DEVICE. OFTEN THE SYNC SCREEN ON THE DISPLAY WILL PULL UP WITH A LOADING BAR. THIS HAPPENS RANDOMLY WHEN STARTING CAR AT TIMES WHILE IN PART.

NHTSA ID

11058402

Incident

Dec 26, 2017

Mileage

78,000 mi

THE DOOR LATCH IS FAULTY. IT IS TELLING ME THAT THE DOOR IS AJAR WHEN IT IS CLOSED. THE INTERIOR LIGHTS STAY ON WHICH WILL CAUSE THE BATTERY TO DIE.

NHTSA ID

11045714

Incident

Nov 11, 2017

Mileage

94,000 mi

THROTTLE BODY ASSEMBLY FAILED. THE 2012 FORD EDGE USES THE EXACT SAME DEFECTIVE THROTTLE BODY ASSEMBLY AS USED IN THE ESCAPE AND FUSION WHICH WERE BOTH INCLUDED IN THE EXTENDED WARRANTY PROGRAM. FORD SHOULD INCLUDE ALL MODELS THAT USED THIS PART IN ITS EXTENDED WARRANTY PROGRAM OR BETTER YET ISSUE A RECALL. IN MY OPINION IT'S DANGEROUS PULLING OUT INTO HIGHWAY TRAFFIC ONLY TO LOSE POWER. MANY OTHER DANGEROUS SCENARIOS COULD BE EXPECTED.

NHTSA ID

11042919

Incident

Oct 18, 2017

Mileage

54,959 mi

THE DRIVERS SIDE OF THE CAR BLOWS EXTREMELY HOT NO MATTER THE TEMP SETTING. THIS HAS BEEN HAPPING FOR OVER A YEAR NOW OFF AND ON. IT STARTED LAST WINTER WHEN THE PASSENGER SIDE BLEW ICY COLD NO MATTER THE TEMPERATURE SETTING. MY DRIVER SIDE DOOR ALWAYS SHOWS AJAR THEREFORE MY KICKS WILL NOT ENGAGE WHILE DRIVING . THIS MALFUNCTIONED 2 YEARS AGO

NHTSA ID

11019375

Incident

Jan 1, 2016

DOOR SENSOR ISSUE THAT HAS BEEN CONTINUING SINCE EARLY 2015, NOT LONG AFTER I BOUGHT THE CAR. CURRENTLY MY "DOOR AJAR" INDICATOR APPEARS EVEN THOUGH MY DOOR IS CLOSED, EVEN AFTER BEING SLAMMED SHUT. THE REAR DRIVER SIDE DOOR ALONG WITH PASSENGER SIDE DOOR CONTINUE TO SAY OPEN AFTER THEY HAVE BEEN CLOSED AND I AM DRIVING. WHILE DRIVING I CANNOT MANUALLY LOCK THE DOOR, THEY JUST AUTOMATICALLY UNLOCK ON ITS OWN. THIS DOES NOT MAKE ME FEEL SAFE, ESPECIALLY DRIVING WITH MY CHILDREN. HIS PROBLEM HAS CAUSED ME TO REPLACE MY BATTERY SOONER THAN NEEDED BECAUSE THE DOME LIGHTS STAY ON FOR A LONG TIME, ALSO RANDOMLY TURN ON IN THE MIDDLE OF THE NIGHT. I ALSO CANNOT LOCK MY DOORS BECAUSE THAN THE ALARM GOES OFF RANDOMLY THINKING THE DOOR HAS BEEN OPENED. SO WETHER DRIVING OR PARKED, THIS HAS BEEN A PROBLEM.

NHTSA ID

10965879

Incident

Mar 1, 2017

Mileage

90,000 mi

WHILE DRIVING ON THE EXPRESSWAY AT NIGHT, THE DOOR AJAR WARNING LIGHT APPEARED, INDICATING I SHOULD SHIFT THE CAR TO PARK. SIMULTANEOUSLY, THE INTERIOR LIGHTS CAME ON AND AN ALARM STARTED CHIMING. MY VISION WAS IMPAIRED BY THE BRIGHT INTERIOR LIGHTS. AFTER NAVIGATING THROUGH TRAFFIC I GOT OFF THE HIGHWAY, SHIFTED THE CAR TO PARK , GOT OUT AND CHECKED DOORS AND TAILGATE BUT ALL WERE SECURE. THIS ISSUE OCCURRED INTERMITTENTLY UNTIL I BROUGHT THE CAR IN FOR SERVICE UNDER WARRANTY. I LODGED MY COMPLAINT AND WAS TOLD IT WOULD BE FIXED. THE CONDITION APPEARED TO BE CORRECTED UNTIL THE CAR WAS OUT OF WARRANTY. I RETURNED TO THE DEALERSHIP WITH THE SAME PROBLEM , MUCH TO MY DISMAY I FOUND OUT THAT ONLY A TEMPORARY FIX HAD BEEN APPLIED, THE DEFECTIVE DOOR LATCH HAD NOT BEEN REPLACED, AND NOW TO FIX THE DOOR LATCH SWITCH WAS VERY EXPENSIVE. DISCONTENT, I RETURNED HOME AND RESEARCHED AND FOUND MY PROBLEM A POPULAR TOPIC. I STARTED A COMPLAINT WITH FORDS REGIONAL OFFICE AND WITH NHTSA BUT DIDN'T MAIL IT IN. THE PROBLEM HAS GOTTEN MORE PERSISTENT AND I WON'T PUT FAMILY IN THE CAR. IT HAS ALSO LEFT ME STRANDED WITH A DEAD BATTERY A NUMBER OF TIMES AS THIS SWITCH APPARENTLY CONTROLS TIME DELAYED COURTESY LIGHTS TO LET YOU EXIT THE CAR SAFELY AT NIGHT. THE PROBLEM HERE IS THEY DON'T SHUT OFF, DRAINING THE BATTERY. WITH THE NUMBER OF COMPLAINTS LODGED REGARDING THIS DANGEROUS CONDITION, AND QUICK FIX ALBEIT EXPENSIVE PART, I FIGURED THIS TO BE A PRIORITY RECALL. THIS ISSUE OCCURS AT ANY GIVEN TIME, STATIONARY, CITY STREETS, AND AT HIGHWAY SPEEDS.

NHTSA ID

10958765

Incident

Nov 1, 2014

Mileage

34,000 mi

A WARNING LIGHT IS DISPLAYED STATING THE PASSENGER DOOR IS AJAR WHEN IT IS NOT. THE DOOR CAN BE REPEATEDLY OPENED AND CLOSED ATTEMPTING TO MAKE THE WARNING LIGHT GO OFF, IT DOES NOT WORK THE MAJORITY OF THE TIME. THE INTERIOR LIGHTS WILL NOT GO OFF, WHICH MAKES DRIVING A HAZARD. ALSO, THE DOOR WILL NOT LOOK WHEN THE WARNING LIGHT IS ON. ANOTHER SAFETY CONCERN. *TR

NHTSA ID

10946262

Incident

Jan 1, 2017