2012 Ford Edge Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Ford Edge, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical46135.7%
- Brakes27321.1%
- Body & structure16813.0%
- Exterior lighting846.5%
- Engine645.0%
- Driver assistance503.9%
- Fuel system473.6%
- Powertrain (other)463.6%
- Interior & seats443.4%
- Steering161.2%
- Visibility141.1%
- Airbags80.6%
- Other / unspecified60.5%
- Seat belts50.4%
- Tires & wheels30.2%
- Suspension20.2%
- Transmission10.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The rear camera only works sporadically. It will work once in awhile or will work and then not work at all for awhile. So far Ford has not addressed this make and model as having a problem. One of our teenagers is the primary driver and this is unsafe.
RE:Safety Complaint - Defective FCIM Causing Hazard Flashers to Activate Randomly May 22, 2026 To Whom It May Concern, I am writing to formally complain about a serious electrical defect affecting my 2012 Ford Edge involving the Front Controls Interface Module (FCIM). The vehicle’s hazard flashers activate randomly and repeatedly without warning, even when the vehicle is completely off and parked or operating normally. This issue appears to originate from a failed or malfunctioning FCIM module, despite the vehicle not being abused, modified, or involved in any event that would reasonably cause this failure. This defect creates multiple safety concerns, including: - Unexpected flashing while driving - Battery drain while parked - Driver distraction - Potential confusion for surrounding traffic - Loss of confidence in the vehicle’s electrical system After researching this issue, I discovered that many other Ford Edge owners have reported nearly identical FCIM-related failures, suggesting this may be a widespread defect rather than normal wear and tear. I am extremely disappointed that owners are being forced to pay significant repair costs for what appears to be a recurring design or manufacturing problem. Electronic control modules should not fail under ordinary use conditions in a manner that compromises vehicle safety functions. I respectfully request that Ford: - Investigate this recurring FCIM failure issue, - Offer goodwill repair assistance or reimbursement, - Consider issuing a technical service campaign or recall if appropriate, - And acknowledge the safety risks associated with malfunctioning hazard systems. I have been a Ford owner in good faith and hope the company will stand behind its product and assist customers financially experiencing this defect. Please contact me regarding the next steps toward resolving this issue. Thank You. Sincerely, [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The brakes are hard to mash and spongey and it has a hissing kind of sound I believe it is a brake booster. When I bought the vehicle used from a dealership they told me it didn't have any recalls on the vehicle but later own I found out it did have a recall for the abs system so i called the ford company and they told me that the recall has already ended and they wouldn't fix it and now when I look it up online it showed the brake boosted had a recall to that the dealership never told me about but now I believe the recall has already ended on that to but not sure. But if the dealership told me the truth instead of lying to me I could have got to fix so I am wondering if there is away I could get those to recalls done on my 2012 ford edge. I noticed the abs messing up just a couple months after I bought it which was I believe in 2021 or 2022 and the brake booster started messing up around july 15, 2026
As I was driving into a parking lot space, I stepped on the brake pedal, and it sank to the floor. I rapidly pumped the pedal 2 or 3 times, but it continued to sink to the floor. As the car continued moving forward, I tried to avoid colliding with landscape items, drove between 2 parked cars, scraping one or both of them, and injured a pedestrian. My vehicle stopped when I jammed the gear control into the “PARK” position.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I was t-boned in the intersection of [XXX] and [XXX] in Washington, Utah on [XXX]. The airbags did not deploy in my vehicle. I was not injured or receive medical care. However, its a safety violation somewhere I'm sure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2012 Ford Edge -The passenger door will shut but the alarm that came with the car says that the door is not shut. The alarm will not work when the car detects the door is not shut, so the interior lights will not turn off. Will this affect my battery? When I drive with the sensor on the dashboard states the door is not closed and the interior light will not shut off which becomes a distraction at night. When driving the car, the locks will not work because the dashboard senses the door is not closed. This is a family car with a child still in a car seat. Anyone can jump in my car? There a lot of blogs I found with the same situation, so Ford must know that the problem exists. The door has not been damaged. This is not part of wear and tear because a door is something that need to open and close. The situation is getting worse and worse that when im driving the dashboard announces the closed door is now open and unlocks all my doors and turns on my interior lights on.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY VEHICLE EXHIBITS ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES WHEN DOORS ARE FULLY CLOSED. I GET ERROR MESSAGES INTERMITTENTLY WHILE DRIVING OF DOOR AJAR NOTIFICATION AND THE INTERIOR LIGHTS WILL COME ON UNEXPECTEDLY WHILE DRIVING. THE INTERIOR DOME LIGHTS ALSO STAY ILLUMINATED EVEN WHEN I HAVE TURNED THE CAR OFF AND LOCKED THE DOORS, DRAINING BATTERY. I HAVE RECEIVED NOTIFICATION OF FORD'S VOLUNTARY EXTENSION OF DOOR LATCH WARRANTY THROUGH JULY 2020. THIS IS A KNOWN DEFECT. MY CAR BEGAN EXHIBITING THE DEFECT IN NOVEMBER 2020. IT IS A SAFETY ISSUE AS I AM ALARMED AND CANNOT SEE WHEN DRIVING AT NIGHT AND THE INTERIOR LIGHTS SUDDENLY POP ON. I ALSO FEAR MY CHILD WILL OPEN THE DOOR WHILE DRIVING AS THE "LOCK" FEATURE IS UNRELIABLE DUE TO THE DEFECT. IN ADDITION, IT IS UNSAFE FOR ME TO PARK MY VEHICLE AT NIGHT NOT KNOWING IF I WILL HAVE A DRAINED BATTERY LATER BECAUSE THERE IS NO WAY TO SHUT OFF THE INTERIOR LIGHTS.
HEADLIGHTS HAVE BURNED OUT 3 TIMES IN THE PAST 2 YEARS. BOTH HEADLIGHTS BURN OUT. BOTH HIGH AND LOW BEAMS BURN OUT AT THE SAME TIME. BOTH HEADLIGHTS WERE REPLACED WITHIN 3 MONTHS AND 1 HAS ALREADY BURNED OUT. THE DEALER IS RECOMMENDING REPLACEMENT OF BOTH ASSEMBLIES AT ACOST OF 1400+. THE VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENT INVOLVING THIS AREA.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Engine keeps throwing sensors and transmission has hard shifting and slips ford is against changing fluid because i have put mileage on it. Loses power at stop of red lights
The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "Turbo Boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact's father owns a 2012 Ford Edge. The contact stated that while shifted into reverse(R), the rearview image was frozen, or the screen was blank. The contact stated that the failure was intermittent. The vehicle had been taken to an independent mechanic and was advised that the vehicle needed to be taken to a dealer. The vehicle was taken to a local dealer where it was diagnosed, and it was determined that the rearview camera system needed to be replaced. The vehicle was not yet repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
The contact owns a 2012 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN, the make, or model was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "Turbo Boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.
Constant gas smell . Was told there is a fuel tank leak. Also check engine light came on and the codes that came up is for supercharger/ turbo boost.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Engine keeps throwing sensors and transmission has hard shifting and slips ford is against changing fluid because i have put mileage on it. Loses power at stop of red lights
Shift to park message, not showing it is in park. Can only crank the car if you turn the key halfway and then shift to neutral to crank it. Once you put it back in park and set the emergency brake you can only crank it by repeating the process of Neutral cranking. Car will roll away without brake set. Driving is a concern as I am afraid it might pop into another gear. My year 2012 is not in the recall that effects 2015-2018 models but it's the exact same issue.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2012 Ford Edge. The contact stated that the front driver's side and passenger's side door latches failed to close the doors securely; causing the interior cabin light to remain illuminated. The failure caused the battery to be drained. The contact stated that the battery was replaced three times. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.
The contact owns a 2012 Ford Edge. The contact stated that on numerous occasions the door ajar warning light intermittently illuminated while all the doors were properly closed. The contact then stated that the navigation system and the rear-view camera intermittently displayed a distorted or blank screen. Additionally, the contact stated that the theft system alarm started to malfunction and was inadvertently activated. As a result, the battery failed. The vehicle was taken to the dealer where it was diagnosed that the open-door sensor circuit failed, and the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and transferred to the NHTSA Hotline. The failure mileage was approximately 151,193.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2012 Ford Edge. The contact stated that while starting the vehicle, the steering wheel was inoperable. The power steering assist warning light was illuminated, and the message was displayed. The vehicle was towed to an independent mechanic who informed the contact about a recall. The vehicle was towed to the local dealer where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 130,000.
TAKATA RECALL I PURCHASED MY 2012 FORD EDGE SEL APRIL 22, 2019. TODAY, MAY 31ST 2019 ON MY WAY HORNE FROM WORK THE VEHICLE LOST STEERING AND POWER. I HAD JUST PASSED A SEMI-TRUCK ON A SMALL FARM TOWN BLACK TOP ROAD AND CAME UP ON A STOP SIGN. IN THE PROCESS OF TURNING TO THE LEFT FROM THE STOP THE INCIDENT OCCURRED. LUCKILY I WAS ABLE TO MAKE IT OUT OF THE ROAD. AFTER SEVERAL ATTEMPTS TO RESTART THE VEHICLE I HAD TO FIND AN ALTERNATE WAY HOME. *WHEN STARTING THE VEHICLE THE ENGINE DID RUN HOWEVER IT SOUNDED AS IT WAS "STARVED" OR "MIS-FIRING", THERE WAS HEAVY WHITE SMOKE DISPERSING FROM THE EXHAUST AND WHEN I WOULD ATTEMPT TO PUT IT IN DRIVE IT WOULD DIE. THE OIL LEVEL IS FINE, THE ANTIFREEZE IS FINE, IT IS NOT OVERHEATING AND THERE WERE NO SIGNS OR SYMPTOMS OF AN ISSUE. THIS WAS COMPLETELY UNEXPECTED AND OCCURRED WITH NO WARNING. THE VEHICLE IS CURRENTLY PARKED WHERE IT DIED; A HALF HOUR AWAY FROM MY HOME. I AM THANKFUL MY 15 YEAR OLD DAUGHTER WAS NOT DRIVING WHEN THIS HAPPENED AND EVEN MORE THANKFUL THAT THIS SPORADIC ACTIVITY DID NOT RESULT IN A FATAL OR CRIPPLING CRASH WITH ANOTHER INDIVIDUAL. AS I RESEARCH THE CAUSES IT APPEARS THIS ISSUE IS NOT ISOLATED AND HAS BEEN OCCURRING SINCE 2008. I PRAY IT IS INVESTIGATED AND NOTICE IS SHARED BEFORE THE POTENTIALS BECOME A REALITY. PLEASE BE PROACTIVE VS REACTIVE AND ASSURE THIS ISSUE IS ADDRESSED FOR THE PEOPLE.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Loss of rearview image from backup camera. Intermittent blank, distorted, or inverted image when in reverse. Sometimes says "loss of signal". This reduces the driver’s view of the area behind the vehicle, increasing the risk of a backover crash. My 2012 Ford Edge is experiencing the same issues mentioned in 25V572 for the 2015-2018 Ford Edge.
SAFETY ISSUE REGARDING DOOR LATCH AND DOOR AJAR SENSOR. SENSOR HAS FAILED AND CONTINUES TO THINK THE DOOR IS AJAR WHICH CAUSES THE DOORS NOT ABLE TO LOCK, AND THE INTERIOR LIGHT STAYS ON AND CAUSES WINDSHIELD GLARE WHEN DRIVING AT NIGHT. THIS IS A SAFETY HAZARD AS YOU CANNOT LOCK THE DOORS FOR PROTECTION AND YOU CAN'T SEE PROPERLY TO DRIVE AT NIGHT.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
My airbags randomly deployed while I was driving.
FORD EDGE: I WAS STOPPED AT A STANDARD 4 WAY INTERSECTION. MY LIGHT TURNED GREEN AND I ENTERED TO GO STRAIGHT THROUGH. CADILLAC CTS: FROM LEFT GOING APPROX. 45-50 MPH, RAN THEIR RED. COLLISION AT 90 TO FORD'S FRONT DRIVER'S SIDE WHEEL AND CADILLAC'S FRONT PASSENGER SIDE. IMPACT SPUN FORD TO APPROX. 300 FROM INITIAL DIRECTION. CADILLAC'S FRONT AIRBAGS DEPLOYED. NO DEPLOYMENT FROM FORD. FORD DRIVER STRUCKDRIVER'S SIDE WINDOW RESULTING IN CONCUSSION.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
REAR RIGHT WHEEL MAKES BOUNCING NOICE WHEN DRIVING AND STEERING WHEEL STAYS TO THE RIGHT. WHEN BACK IN AND REAR IN GOES TO THE RIGHT. HAVE TAKEN CAR TO TWO DIFFERENT FORD DEALERSHIPS AND THEY CHARGE ME FOR ALIGNMENT AND SHOCK IN BACK AND CAR STILL A DANGER WHEN PULLING TO THE RIGHT. OVER 2000.00 PAID AND STILL NOT FIXED.
THE WHEEL BEARING CAN BE HEARD HUMMING FROM THE DRIVER SIDE REAR WHEEL. A PREVIOUS BEARING HAS BEEN REPLACED ON THE REAR PASSENGER SIDE FOR THE SAME REASON. THE BEARING IS WEARING OUT AND RUBBING, CREATING EXCESSIVE FRICTION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT DID NOT RETRACT AND DID NOT MAKE IT TO THE PRETENSIONER. THE VEHICLE WAS DRIVEN TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841) WHERE IT WAS DETERMINED THAT THE RETRACTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,485. THE VIN WAS UNKNOWN.
1. WHEN VEHICLE PLACED IN PARK, P INDICATOR DOES NOT ILLUMINATE AND WHEN DOOR IS OPENED AN AUDIBLE ALARM IS SOUNDED AND A VISISBLE ALARM COMES UP ON THE GUAGES SAYING TO PLACE VEHICLE IN PARK. 2. WHEN PUTTING VEHICLE IN REVERSE, SONY DISPLAY GOES BLACKS AND DISPLAYS AN ERROR MESSAGE STATING THAT THE BACK UP CAMERA NEEDS TO BE INSPECTED. 3. DRIVER SIDE SEATBELT IS SLOW TO RETRACT. RECENTLY PURCHASED VEHICLE WITHIN LAST 6 MONTHS AND NOTICED SOME OF THESE ARE COMMON PROBLEMS THROUGHOUT THE FORD EDGE COMMUNITY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO REAR BRAKE PROBLEMS AND SEVERAL OTHER VEHICLE ISSUES. *SMD THE DOOR AJAR LIGHT SENSOR WAS INOPERATIVE AND THE INSIDE LIGHTS WOULD NOT GO OFF. ALSO, THE VEHICLE MADE A LOUD ELECTRICAL HUMMING NOISE AND WOULD SHUT OFF. THE SOUND WOULD LAST ANYWHERE FROM 10-30 MINUTES, THE RADIO WOULD NOT TURN OFF AND THE REMOTE START WOULD ONLY WORK IN THE AFTERNOON. ALSO,THE LOW TIRE PRESSURE LIGHT ILLUMINATED. *JB
I HAD 2 ACCIDENTS SO FAR. LOST COMPLETE CONTROL OF THE VEHICLE. BOTH TIMES THE PIRELLI TIRES BLEW OUT OF THE SIDEWALLS. MAJOR DAMAGE. ALMOST GOT KILLED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
REAR RIGHT WHEEL MAKES BOUNCING NOICE WHEN DRIVING AND STEERING WHEEL STAYS TO THE RIGHT. WHEN BACK IN AND REAR IN GOES TO THE RIGHT. HAVE TAKEN CAR TO TWO DIFFERENT FORD DEALERSHIPS AND THEY CHARGE ME FOR ALIGNMENT AND SHOCK IN BACK AND CAR STILL A DANGER WHEN PULLING TO THE RIGHT. OVER 2000.00 PAID AND STILL NOT FIXED.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD MAKE A LOUD POPPING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN TOLD THE CONTACT THAT THEY COULD NOT LOCATE A FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE THE VEHICLE WAS DIAGNOSED THAT BOTH AXLES WERE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2012 Ford Edge. The contact stated after parking the vehicle, the “Shift to Park” message was displayed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the gear selector lever to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing the gear selector lever to be replaced a second time. The vehicle was repaired but the failure recurred. The contact took the vehicle to another local dealer, Parkway Ford (311 Commercial Pkwy, Dover, OH 44622: (330) 343-6681) where the vehicle was diagnosed with needing the gear selector lever to be replaced again. The vehicle was repaired but the failure recurred. The contact called Parkway Ford and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 27,865.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .