2014 Ford Edge

On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the fracture initiation site.Metallurgical analysis of the rim found that the material was within specification and no anomalies were identified that could have contributed to the failure.See the full NTSB report for more details.Based on the absence of additional failures and the results of the wheel material testing and failure analysis, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQ is associated with this investigation: 10661278

The contact owns a 2014 Ford Edge. The contact stated that after the contact's significant other had parked the vehicle and turned the ignition to the off position, the vehicle unexpectedly rolled away. The contact stated that the contact's significant other and nearby pedestrians were able to stop the vehicle and moved the vehicle back into the parking lot before engaging the parking brake. The contact stated that the failure had occurred while the vehicle was in park(P). The contact was able to shift into neutral (N) and maneuver the vehicle back into the parking lot. The contact also stated that the message "Transmission Not in Park" was displayed while the vehicle was shifted into park(P). The vehicle was taken to the dealer. The dealer informed the contact that the failure could potentially be associated with the transmission cable and bushing. The failure mileage was unknown.

NHTSA ID

11776282

Incident

Nov 6, 2026

The contact owns a 2014 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently inverted, distorted, or blank. The vehicle was taken to a service center, where the failure was confirmed. The service center informed the contact that an attempt would be made to reset the rearview camera. The failure mileage was unknown.

NHTSA ID

11775984

Incident

Nov 5, 2026

horn stopped working for unknown reasons fuses were checked, all good fuses same with relays and clock springs, horn appears too no longer work on my vehicle the vehicle only has 121k miles, check engine light popped on and all it says is spark plugs got the coils and plugs done same issue. got a dignosis done piston rings have failed at 121k miles. cv axle issue has became disconnected from joint. expensive repair.

NHTSA ID

11774334

Incident

Sep 9, 2026

The rear reverse camera is not working. When placed in reverse, it displays a blank screen, upside down image, or on a rare occasion it shows the rear image correctly. This same issue has been recalled by ford for model years 2015 thru current. The issue has been present long before 2015. My camera stopped working in 2019 - after the warranty had expired. This issue impacts my safety when shifting into reverse. On occasion when the camera displays a correct image, I use it for backing up, but it flips or goes blank while backing up.

NHTSA ID

11769929

Incident

Jan 1, 2019

I took my 2014 Ford Edge in for an annual inspection and discovered severe rust over the entire frame and a large hole rusted through the subframe. The rust had spread to the suspension and exhaust pipe. The car failed inspection and after seeking multiple consultations from auto body repair shops it was deemed the car needs a whole new frame, subframe, suspention within 1 year and a new exhaust pipe. I researched the issue and learned this is a widespread and reported issue with subframes and suspension mounting points on 2007–2014 Ford Edges that can suffer from severe, premature rust and structural rotting in "salt belt" states where road salt is used. My Edge was purchased from an owner in Massachusetts where they drove it for 10 years and that is a salt belt state. I can no longer drive the car because this heavy corrosion can cause the control arm or toe link bracket to separate from the rusted subframe, leading to a sudden loss of vehicle control. Ford did not to issue a formal recall for the subframe rust and instead created Customer Satisfaction Program 20N06 to explicitly address severe subframe rust. However this program only applies to cars within the 10 year warranty or less than 150K miles. My Edge is outside warranty by 1 year and only has 132K miles. There were no warning signs or communication from Ford regarding this issue and they clearly acknowledge this is manufacturer fault.

NHTSA ID

11761742

Incident

Aug 28, 2026

Rear camera not working, blank screen, upside down picture, distorted picture. Same issue which was recalled by ford on earlier models, ie 2013

NHTSA ID

11759898

Incident

Jun 1, 2026

Rear view camera, image is displayed upside down or will also go blank sometimes.

NHTSA ID

11754913

Incident

Jun 4, 2026

The rear view mirror backup camera continues to stop working and occasionally camera shows everything 280 degrees upside down. this is a MAJOR safety issue !!!!!!

NHTSA ID

11748617

Incident

Sep 1, 2025

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster

Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.