2014 Ford Edge Interior & seats Problems

The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and turned off and restarted the vehicle several times and the alarm turned off. The contact stated that her father related that the failure was recurring and additionally, the door locks were unlocking independently, and that the driver's side door keypad was constantly illuminated, causing the battery to be drained. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.

NHTSA ID

11637420

Incident

Oct 21, 2024

Mileage

190,000 mi

The seat feels like it’s leaning to the right and rocks back on start and rocks forward on stop. Please advise if this is part of a larger issue.

NHTSA ID

11621062

Incident

Oct 21, 2024

The seat rocks back and forth on takeoff and stop. Self inspected and found cracked square tubing on frame of seat. Car does not feel safe to me to drive. Car has never been in accident to my knowledge. Was purchased used.

NHTSA ID

11570895

Incident

Feb 8, 2024

The contact owns a 2014 Ford Edge. The contact stated that all four windows failed to operate as needed. Additionally, the front driver's side door warning light illuminated indicating that the front driver's side door was open however, the door was securely closed. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.

NHTSA ID

11483339

Incident

Sep 7, 2022

Driver power seat tilts backward suddenly when accelerating or backing causing driver to lose control of the vehicle.

NHTSA ID

11478389

Incident

Aug 9, 2022

door ajar warning dome lights stay on doors don't lock child opened door while moving

NHTSA ID

11428240

Incident

Aug 8, 2021

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DOOR AJAR LIGHT REMAINED ILLUMINATED WITH THE FRONT DRIVER'S SIDE DOOR CLOSED. DURING THE FAILURE, THE DOOR COULD NOT BE LOCKED AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. ON ONE OCCASION, THE FRONT DRIVER'S SIDE DOOR LOCK HAD FROZEN AND THE DOOR COULD NOT BE PROPERLY SECURED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MEDVED FORD LOCATED AT 1404 S WILCOX ST CASTLE ROCK, CO 80104 WHO DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR LOCKING ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID

11397002

Incident

Feb 10, 2021

Mileage

90,000 mi

WHEN YOU ARE DRIVING AND BRAKING, THE PEDAL IS VERY STRONG AND THE CAR HARDLY STOPS

NHTSA ID

11366884

Incident

Oct 22, 2020

Mileage

82,000 mi

POWER SEAT ASSEMBLY IS BROKEN AND IT LOOKS TO BE A COMMON PROBLEM AND IT NEEDS ADDRESSED ASAP BEFORE SOMEONE GET KILLED. MY FAMILY WAS DRIVING ON THE INTERSTATE AND THE SEAT MADE A VERY FAST "ZIP" OR "RATCHETING" NOISE AND IMMEDIATELY TILTED BACKWARDS SEVERAL INCHES CAUSING ME TO SWERVE ALL OVER THE ROAD. IN MY SEARCH OF THIS PROBLEM, I FOUND IT WAS A VERY COMMON PROBLEM AND A VERY EXPENSIVE FIX ALL THE WHILE FORD REFUSES KNOWING ABOUT IT

NHTSA ID

11349655

Incident

Jul 31, 2020

Mileage

15,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT DRIVER DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND ATTEMPTED TO CLOSE THE DOOR HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-7350, AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH MANUFACTURER COMMUNICATION NUMBER: 19N09 (LATCHES/LOCKS/LINKAGES, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 55,000.

NHTSA ID

11341155

Incident

Jun 29, 2020

Mileage

55,000 mi

DRIVER SIDE DOOR LATCH/SENSOR MALFUNCTION. DUE TO MANUFACTURE DATE OF OCTOBER 2014 MY VEHICLE IS NOT ELIGIBLE UNDER CURRENT RECALL FOR THE LATCH (19N09) HOWEVER MY VEHICLE IS CURRENTLY AT THE DEALERSHIP HAVING THE PART REPLACED WITH OUT OF POCKET EXPENSE. *TR

NHTSA ID

11327792

Incident

Jan 1, 2020

DRIVERS SIDE SEAT AND PASSENGER SEAT APPEAR TO BE LOOSE AND ROCK BACK AND FORTH WHEN STARTING AND STOPPING QUICK AND IT HAS BEEN REPORTED TO THE DEALERSHIP SEVERAL TIMES AT SERVICE AND NOTHING SEEMS TO BE DONE TO FIX IT AND IT HAS BEEN THAT WAY SINCE THE VEHICLE WAS PURCHASED AND IT HAD WARRANTY LEFT AT THAT TIME AND ALSO EXTENDED WARRANTY WAS PURCHASED IN 2016

NHTSA ID

11298064

Incident

May 1, 2016

Mileage

40,000 mi

DRIVER DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS COMPLETELY CLOSED AND INTERIOR LIGHTS REMAIN ON. SAFETY HAZARD WHEN DRIVING AT NIGHT ALSO A DRAIN ON THE BATTERY. VEHICLE WAS STATIONARY WHEN PROBLEM OCCURRED BUT COULD NOT RESOLVE AND HAD TO DRIVE WITH INTERIOR LIGHTS ON AT NIGHT.

NHTSA ID

11297944

Incident

Jan 7, 2020

Mileage

83,000 mi

2014 FORD EDGE. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVERS DOOR LATCH. *LD THE CONSUMER STATED THE DOOR AJAR WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DOOR UNLATCHED AND OPENED WHILE THE VEHICLE WAS BEING DRIVEN. *JS

NHTSA ID

11287312

Incident

Aug 15, 2019

POWER SEAT ASSEMBLY IS BROKEN AND IT LOOKS TO BE A COMMON PROBLEM AND IT NEEDS ADDRESSED ASAP BEFORE SOMEONE GET KILLED. MY FAMILY AND I WERE DRIVING ON THE INTERSTATE AND THE SEAT MADE A VERY FAST "ZIP" OR "RATCHETING" NOISE AND IMMEDIATELY TILTED BACKWARDS SEVERAL INCHES CAUSING ME TO SWERVE ALL OVER THE ROAD BUT GAINED CONTROL OF THE VEHICLE. IN MY SEARCH OF THIS PROBLEM, I FOUND IT WAS A VERY COMMON PROBLEM AND A VERY EXPENSIVE FIX ALL THE WHILE FORD KNOWING ABOUT IT, BUT NOT FIXING THE WEAK PROBLEMS CAUSING THIS. THIS IS 100% A SAFETY FACTOR FOR EVERYONE ON THE ROADWAYS AND IT NEEDS ADDRESSED NOW BEFORE IT BECOMES A STATISTIC WITH INJURIES OR WORSE GRAVESTONES. THE PART AT FIRST GLANCE AND EDUCATED GUESS IS TO BE THE MOTOR DRIVE GEARS OR WHAT FORD IS CALLING "RAILS". THEY EXPECT YOU TO PURCHASE THE WHOLE "SEAT ADJUSTER" BT4Z-7861711-D FOR WHAT IS 100% A ROAD SAFETY HAZARD.

NHTSA ID

11266744

Incident

Sep 27, 2019

Mileage

73,461 mi

WHEN ACCELERATING, THE DRIVER'S SEAT ROCKED UPWARD AND I ALMOST LOST CONTROL OF THE CAR. THE REAR OF THE SEAT REMAINED ATTACHED TO THE RAIL. THE DIAGNOSIS PER THE FORD DEALER WAS THAT THE SEAT RAILS WERE FAULTY AND NEEDED TO BE REPLACED. THIS IS A 2014 MODEL CAR, AND I HAVE NEVER HAD SUCH AN ISSUE AFTER OVER 40 YEARS OF DRIVING.

NHTSA ID

11253564

Incident

Aug 30, 2019

Mileage

63,000 mi

WHEN LOWERING THE DRIVERS POWER SEAT THE MECHANISM CLICKS LOUDLY THE WHOLE TIME LOWERING. WHEN COMING TO A STOP THE SEAT JUTS FORWARD. WHEN ACCELERATING FROM A STOP THE SEAT JUTS BACKWARDS MAKING IT DIFFICULT TO CONTROL GAS AND BRAKE PEDAL..

NHTSA ID

11252550

Incident

Aug 30, 2019

Mileage

31,000 mi

THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE. WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT. THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON. WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL. THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND DETERMINES WHEN TO TURN ON THE FRONT PASSENGER AIR BAG. THIS WAS REPORTED TO FORD ON 07/22 AND WE CHECKED ON IT ON 09/23 AND THERE WAS NO UPDATE, INDICATING THAT THEY HAVE NOT TAKEN ANY ACTION ON THIS.

NHTSA ID

10775473

Incident

Jul 22, 2015

Mileage

9,000 mi

THE CAR SALESMAN WAS DEMONSTRATING HOW THE REAR SEAT BACKS FOLD DOWN. HE WAS ON ONE SIDE OF THE CAR, I ON THE OTHER. WE BOTH RETURNED THE SEAT BACKS TO THEIR UPRIGHT POSITIONS. HE RETURNED HIS SEAT BACK SLIGHTLY BEYOND VERTICAL. MY WIFE SAT IN THE SEAT, LEANED FORWARD, AND PULLED THE LEVER TO MOVE THE SEAT BACK TO ITS VERTICAL POSITION. THE SEAT BACK SPRUNG FORWARD. IT FORCEFULLY HIT MY WIFE'S BACK AND NECK, CAUSING HER TO NEARLY LOSE HER BREATH. IT HURT HER. THE SALESMAN THEN SAID SHE SHOULD HAVE BEEN LEANING AGAINST THE BACK WHEN SHE PULLED THE LEVER TO KEEP IT FROM SPRINGING FORWARD. THE PROBLEM IS NOT WITH THE SALESMAN AND HIS INSTRUCTIONS, IT IS WITH THE FORCE OF THE SEAT BACK SPRINGING FORWARD. *TR

NHTSA ID

10632031

Incident

Sep 9, 2014

Mileage

23 mi