RoadVitals

2014 Ford Edge Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest May 23, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 380 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2014 Ford Edge submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureDriver assistance
Filed May 23, 2025

Rear camera works intermittently and is often blurry/glitches. Rear powered hatch often only closes partway then reopens

NHTSA ID
11662727
Incident
Mar 23, 2025
Body & structure
Filed Jul 15, 2024

The contact owns a 2014 Ford Edge. The contact stated that there was water leaking into the vehicle on the front passenger’s side of the vehicle, drenching the floorboard and causing a mildew odor inside the cabin of the vehicle. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.

NHTSA ID
11602334
Incident
Aug 15, 2023
Mileage
65,000 mi
Body & structureElectrical
Filed Feb 27, 2024

The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.

NHTSA ID
11574174
Incident
Jan 29, 2020
Body & structure
Filed Jan 17, 2023

The contact owns a 2014 Ford Edge. The contact stated that there was a puddle of water on the driver's and passenger's side floorboards. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: 15B21 (Pillar Water Leak) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

NHTSA ID
11502177
Incident
Oct 1, 2022
Body & structureElectrical
Filed Jul 30, 2021

Door ajar light strays on although door is completely closer, not allowing for door to lock and causing a distracting dinging sound with trying to drive, this also causes the other doors not to lock, as well as kills the battery leaving people stranded.

NHTSA ID
11427227
Incident
Jul 25, 2021
Body & structure
Filed Mar 12, 2020

DOOR AJAR LIGHT ON BUT DOOR IS SHUT.

NHTSA ID
11317674
Incident
Mar 1, 2020
Mileage
60,000 mi
Body & structureInterior & seats
Filed Jan 8, 2020

DRIVER DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS COMPLETELY CLOSED AND INTERIOR LIGHTS REMAIN ON. SAFETY HAZARD WHEN DRIVING AT NIGHT ALSO A DRAIN ON THE BATTERY. VEHICLE WAS STATIONARY WHEN PROBLEM OCCURRED BUT COULD NOT RESOLVE AND HAD TO DRIVE WITH INTERIOR LIGHTS ON AT NIGHT.

NHTSA ID
11297944
Incident
Jan 7, 2020
Mileage
83,000 mi
Body & structure
Filed Oct 24, 2018

WAS DRIVING ON A SUNNY DAY ON THE HIGHWAY W/ AN OUTSIDE TEMPERATURE OF 53 DEGREES. HEARD A VERY LOAD NOISE AND THOUGHT I MAY HAVE BLOWN A TIRE. PULLED OVER AND CHECKED THE TIRES AND NOTICED THERE WAS SHATTERED GLASS ALL OVER THE TOP OF MY CAR. TURNS OUT THAT MY PANORAMIC SUNROOF LITERALLY EXPLODED!! NO TRUCKS WERE IN FRONT OF ME NOR ANY VIADUCTS THAT I WENT UNDER. $900.00 IN DAMAGE!! SEEN MANY FORUMS WITH THE SAME ISSUE AS WELL AS CONSUMER REPORT COMPLAINTS ABOUT THIS. ALSO A FEW CLASS ACTION SUITS. NOT SURE WHY THIS HAPPENED AND WHO'S RESPONSIBLE, BUT THANK GOD THAT I HAD MY RETRACTABLE SUN VISOR CLOSED AT THE TIME OTHERWISE I'M CONFIDENT THAT ALL THAT GLASS WOULD HAVE HIT ME WITH SERIOUS INJURIES.THE NOISE WAS DEAFENING WHEN IT EXPLODED. WISH SOMEONE WOULD FESS UP TO THIS DEFECT BEFORE SOMEONE GETS SERIOUSLY INJURED!!

NHTSA ID
11142390
Incident
Oct 23, 2018
Mileage
109,000 mi
Body & structureVisibility
Filed Oct 1, 2018

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD POPPING NOISE OCCURRED. UPON INSPECTION, IT WAS DISCOVERED THAT THE SUN ROOF GLASS HAD SHATTERED. THE SUN ROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (BILLINGSLEY FORD, 2502 NW QUANAH PARKER TRAILWAY, LAWTON, OK) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *DT UPDATED 11/29/18*JB

NHTSA ID
11132468
Incident
Sep 30, 2018
Mileage
80,000 mi
Body & structure
Filed Feb 13, 2018

COMPLAINT ON MY 2014 FORD EDGE: WHEN IGNITION ON AND THE FRONT DRIVER'S DOOR IS CLOSED, THE DASHBOARD LIGHT INDICATES DOOR AJAR & BELL KEEPS RINGING BUT DOOR IS NOT AJAR! IT IS CLOSED PROPERLY! WHILE CAR IS PARKED THE PARKING LIGHTS BLINK ON AND OFF BY THEMSELVES ALSO. WEIKERT FORD IN LAKE WALES FL HAS REPLACED THE DOOR LATCH TO CORRECT THE PROBLEM. MY COST IS $371.88. I BELIEVE THE FORD AUTOMOBILE COMPANY SHOULD DO A RECALL AND REIMBURSE ME MY COST. I'VE DONE RESEARCH ABOUT OTHER 2014 FORD EDGE'S WITH THIS SAME PROBLEM. WILL EMAIL FORD AND SEE IF THEY WILL REIMBURSE ME MY COST! MY CAR MILEAGE 49,996.3. HOPE FORD WILL REIMBURSE MY COST! I HAVE MY ITEMIZE COST RECEIPT BY DOESN'T UP TO THIS FORM.

NHTSA ID
11072740
Incident
Jan 1, 2018
Mileage
46,000 mi
Body & structure
Filed Oct 6, 2017

WHILE DRIVING ON HIGHWAY, PANORAMIC GLASS ROOF EXPLODED INTO PIECES. ROOF WAS NOT OPEN OR BEEN USED I. MORE THAN 2 YEARS. SCREEN WAS LUCKILY CLOSED OR I WOULD HAVE BEEN COVERED IN GLASS. LOUD BANG AND RUSH OF AIR CAUSING ME TO JERK STEERING WHEEL AND ENTER NEXT LANE OF TRAFFIC

NHTSA ID
11031988
Incident
Oct 3, 2017
Mileage
78,000 mi
Body & structure
Filed Mar 3, 2017

THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED. MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.

NHTSA ID
10958554
Incident
Mar 1, 2017
Mileage
40,000 mi
Body & structureElectrical
Filed Jul 21, 2016

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT AND DOME LIGHT REMAINED ILLUMINATED. ON SEVERAL OCCASIONS, THE BATTERY WAS DRAINED AND THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOR THE REAR PASSENGER DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

NHTSA ID
10887562
Incident
Jul 21, 2016
Mileage
57,000 mi
Body & structureElectrical
Filed Nov 6, 2015

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR AND INTERIOR LIGHTING ILLUMINATED CONSTANTLY. IN ADDITION, THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,153.

NHTSA ID
10788939
Incident
Dec 13, 2013
Mileage
5,153 mi
Body & structureElectrical
Filed May 27, 2015

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 55 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR AJAR LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF THE FAILURE HAD YET TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ID
10721815
Incident
May 13, 2015
Mileage
50,000 mi
Body & structureBrakesDriver assistance
Filed Jun 11, 2014

ON SEVERAL OCCASIONS WHILE DRIVING AND MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE PEDAL, MY SHOE HAS GOTTEN HUNG UP ON THE OPEN SPACE BY THE GAS PEDAL. THERE IS A OPEN GAP BETWEEN THE SIDE PANEL NEAR THE GAS PEDAL ON THE RIGHT. UNLIKE OTHER CARS I LOOKED AT IT IS NOT ONE CONTINUOUS PIECE OF MOLDING. WHEN MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE MY SHOE GOT CAUGHT IN THE OPEN AREA. IN 2 INSTANCES IT CAUGHT AND PULLED OFF MY SANDAL DELAYING MY ABILITY TO GET TO THE BRAKE PEDAL. IN OTHER INSTANCES IT CAUGHT MY SHOE AND DELAYED MY BRAKING TIME. *TR

NHTSA ID
10597733
Incident
May 1, 2014
Mileage
255 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .