Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2014 Ford Edge submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 56 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 56, in the owner's own words
The backup camera on my 2014 Ford Edge is upside down. At night, the picture is completely unrecognizable. This year should have been included in the recent recall.
1) my rear view camera is disoriented when car is in reverse. Sometimes the picture on the screen is upside down or doesnt show anything at all. 2) drivers seat belt does not clip in correctly. I have to push the red button in for the seat belt to clip into place.
When in reverse, the backup camera in my vehicle no longer functions. The view is displayed upside down which is very disorienting or the screen rapidly flashes.
I have had issues with this car since a few months from me getting it. My rear camera wouldn't work half the time and sometimes turns the images upside down. My heat and cooling system started malfunctioning and the driver's side doesn't blow or temp the same as the passenger side. It has been like that at least 2 of the 4 years I have had this car and have taken it in multiple times and spent thousands of dollars to get it fixed and it is still not fixed and no one can seem to tell me the problem. My car also restarts itself and it won't turn off. A couple of months into getting the car, my car literally shut off while I was on the freeway and I had to pull over. Restart it. I took it in to Ford and they said it was fine. Throughout the last 4 years, my car has restart itself without me autostarting it! It is not a push start car! The engine won't turn off half the time when I take the key out or it turns off then restarts itself and it won't turn off. My car won't lock when it restarts itself. I have also taken my car in multiple times for the electrical system. Reading that there has been multiple complaints about a lot of the issues I am having with my car, not only is it a major safety hazard, but Ford should have done recalls. It is quite ridiculous that they haven't when they are aware of multiple cars having these same issues. I have almost caused several car accidents because of the electrical issues and I don't feel safe driving my vehicle. I shouldn't have to keep spending thousands of dollars and the issues aren't resolved or they keep saying they don't know. There is clearly a lot of faulty issues with the 2014 Ford Edge model and there needs some recalls that need to be issued. My car should not start slowing down automatically on the freeway then shut down. I have had to replace my battery and alternator in less than a year of owning it with only 40,000 miles of it. There have been way too many issues to have had less than 100,000 miles on it.
7/2/25-i was driving about 20 miles per hour when suddenly my car went into a type of limp/idle mode. It shut the car down to an idle, a wrench light came on my dash then the car started to shake. I coasted into a driveway and turned the car off. I turned it back on after 5min and it was fine. 7/16/25-I was driving about 30mph and all of a sudden my car goes into this idle mode again. I got the car to coast over into a turning lane. It lost power down to an idle, wrench came up on dash again then the car started to shake. I turned the car off and back on and it was fine. I’m very scared to drive my car bc I don’t know when this will happen again. It could be when I’m turning in front of another vehicle, driving on the expressway or just normal streets or if someone was behind me and wasn’t able to react appropriately bc my car goes into this idle mode so fast that I don’t know how to keep from having an accident myself. 7/17/25-I took it to a machanic and they hooked it to a computer but nothing showed up as being wrong. They drove it several times but they couldn’t get it to do what I’m explaining what it does. After researching the issue, I believe it may be my electric throttle body ETB that ford acknowledged was an issue and had a customer satisfaction program CPS (CSP 13N03) from Ford for ETB replacement on certain 2009-2013 ,.* Jels, sometimes extended into the early 2014 model. * Electronic Throttle Body Failure * Ford ETBs from this era are notoriously bad. * Carbon buildup, worn internal sensors, or electronic glitches cause the throttle to stick or respond erratically. * The PCM detects an unsafe throttle position → activates fail-safe mode → wrench light + jerking + no throttle. * You restart the car, and the ETB re-initializes until it fails again.
The back up camera quit working about 6 months ago for a short time. then it worked for about a week then stopped working completely. I had a message on the screen stating to bring it to the dealership. At that point the backup sensors were still working. Until about a week ago they quit completely. Now I get a warning to check the sensors but there is nothing stuck in or on the sensors. Now the entire back up system and sensors no longer work at all.
The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and turned off and restarted the vehicle several times and the alarm turned off. The contact stated that her father related that the failure was recurring and additionally, the door locks were unlocking independently, and that the driver's side door keypad was constantly illuminated, causing the battery to be drained. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.
Rear view camera shows an inverted image when drive placed in reverse. It's a safety issue when backing up.
Backup camera not working properly. Unsure if this falls under any recall headings for safety. I’ve seen many recalls on newer backup cameras but none on this year model. Was displaying upside down or with green lines across the screen and now just completely unavailable. Has not been diagnosed by ford and will not be diagnosed by ford out of my pocket. Can’t afford it. But it is available for inspection. I did clean some corrosion off of some wiring harness connections to no avail. Please advise.
In 2020, I paid a local Ford Dealership to replace my back up camera on my 2014 Ford Edge SEL. The camera had failed and gave the " camera not available" to driver. Worked until July of 2024. In July, the new camera failed. The camera "inverted" the image the driver sees. This makes it impossible to use the camera safely for backing up or hazard during back up. I feel this is a critical safety issue, causing disorientation of the driver while backing up. A call to the Ford dealer got the reply " Your vehicle is not covered under any Ford recall to date. The back-up camera has failed, and we can replace it at your cost"
The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.
Back up camera is not working properly. This started 1st of the year when it doesn't come on while in reverse. It's been on again off again for months. I should have reported sooner but was hoping it would resolve when following guidelines from the of owners manual. No messages or other symptoms that I'm aware of or appear and it's happening more often. There has been no inspection done. No incidents but definitely not safe to use. When camera does work it blanks out and goes black and message appears call dealership while backing up. Only other issue that I seen reported was our brakes screeching while backing up also. We need to get resolved ASAP.
Our backup camera isn't working properly. It sometimes works in reverse and also sometimes comes in while in drive. Most of time it doesn't work. It has not been taken to dealership to be looked at. It's been about a month now. Saw recently about recall on some cameras.
I purchased my 2014 Ford Edge SEL ON JANUARY 2015. I have electrical problems suspicion problems & recall on my Airbags! I have always taken it to a Ford Dealership to have my regular service done…oil charge etc. it those times I have told them the other problems I was having example electrical problem started a month after I bought my vehicle every time they told me nothing is wrong or they replace the battery I have had 4 batteries replaced by Ford Dealerships. I also had recall on my airbags the dealership told me numerous times you do not need to worry about your vehicle it is fine!! After my 100, 000 Mile Warranty ran out I had my vehicle serviced by a mechanic shop. They could the electrical issue was in headlights & dashboard had them replace headlights & lights in dashboard. On 3/19/2023 I was in a bad vehicle accident involved 9 vehicles I was the 5 vehicle. I have neck back & leg injuries. My AIRBAGS NEVER went off! If the Airbags would of worked properly have would not of gotten all my injuries. My Police Officers & Paramedics explained that to me at scene of the accident. Why did Ford not do or repair my airbag recall instead of telling meh car was not recalled even when I received service notification in the mail to get the Airbags fixed
Back up camera works intermittently. Was told by the dealer the parts for the camera were on back order and it could be up to a year before they get them in!!!! Also if the car sits for 2 to 3 days the battery is dead and it has to be jump started. Battery tested at 100%. Everything is off when I get out of the car but something is draining the battery!!!
The backup camera on the car works intermittently switching between blue screens and component not available. This causes a safety risk as I back up. A specific scenario that occured where I had to back out of my garage during Halloween with kids running about the neighborhood. The backup camera screen turned blue requiring me to backup using only the side mirrors hoping someone was not behind the vehicle.
Rear backup camera has malfunctioned and an error message appears. The screen goes black.
It started with something with the battery saver no dash lights respond to the key turning on of had keys programmed I’ll change the ECU I change the main harness the dash harness the engine harness all from Ford ignition switch steering column module BCM I don’t know I don’t understand I need to get this issue fixed it’s almost been seven months no vehicle I’m still paying a $450 note on it and I can’t get back to work without a vehicle Something got to shake I got no money bring it to no dealer. I’ve changed to batteries since the incidence just because to try it nothings worked if anybody knows any info don’t hesitate to contact me
This is a known issue with Ford models. The door sensor does not work correctly when the doors are closed. The sensor alerts that a door is still open, and will keep the dome light on and will not allow the doors to lock. This is a huge issue with not being able to see at night with the light on, and doors not locking with children in the back seat. There is also another sensor that does not sense when the vehicle is in park. Then again you are not able to lock the doors of the vehicle.
Door ajar light strays on although door is completely closer, not allowing for door to lock and causing a distracting dinging sound with trying to drive, this also causes the other doors not to lock, as well as kills the battery leaving people stranded.
Window Master Switch and door wire harness on drivers door does not operate. Can not open any windows on the vehicle. Rear windows will not open from rear door switches also. In case of accident windows can not be opened for exit purposes. Can not open windows if stopped by a police officer, whereas, they may feel threatened by occupant in vehicle. Is this a safety feature to be able to open windows. Ford dealer performed a vehicle check on May 20, 2021 and indicated the door harness may need replacement and the window master switch. Ford indicated the vehicle is 7 years old and the part is likely not made by Ford anymore. Ford has no way to correct the issue. There were no warning lights, messages, regarding the stoppage on May 20, 2021
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DOOR AJAR LIGHT REMAINED ILLUMINATED WITH THE FRONT DRIVER'S SIDE DOOR CLOSED. DURING THE FAILURE, THE DOOR COULD NOT BE LOCKED AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. ON ONE OCCASION, THE FRONT DRIVER'S SIDE DOOR LOCK HAD FROZEN AND THE DOOR COULD NOT BE PROPERLY SECURED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MEDVED FORD LOCATED AT 1404 S WILCOX ST CASTLE ROCK, CO 80104 WHO DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR LOCKING ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
1.PRESS OR LOOSING OFF BRAKES PEDAL GIVES A KNOCKING NOISE. 2. REAR VIEW CAMERA FLICKERS & SHUT OFF WITH A WARNING MESSAGE. 3. REARVIEW SIDE MIRRORS DO NOT WORK. 4. LIGHTER PLUG LOCATED BY MIDDLE COMPACT TOWARDS BACK ROW DOES NOT WORK.
REAR BACKUP CAMERA CAN SHOW DISTORTED IMAGES OR SUDDENLY GO DARK WHEN ENGINE IS RUNNING AND PUT INTO REVERSE WHEN BACKING UP. CAMERA IMAGE IS SPORADIC. IT WILL SOMETIMES FLICKER AND GO OUT OR NOT ENGAGE AT ALL SHOWING EITHER A BLACK OR BLUE SCREEN AND SAYING "REAR CAMERA NOT AVAILABLE". HAPPENS W/O WARNING. WARMER WEATHER EFFECTS IT MORE OFTEN THAN IN COLD OR WHEN FOOT IS APPLIED TO THE BRAKE. I PURCHASED CAR BRAND NEW FROM FORD DEALERSHIP AND THIS STARTED HAPPENING AFTER WARRANTY WAS UP. TOOK TO FORD DEALERSHIP TO DIAGNOSE COST ESTIMATE OVER $800 TO FIX. TOOK TO LOCAL REPAIR SHOP AND WAS TOLD IT WAS ELECTRICAL AND NEEDED A CODE THAT THEY COULDN'T ACCESS. THERE'S A RECALL FOR 2020 FORD EDGE VEHICLES ON THIS MATTER AS THIS SHOULD BE GRANDFATHERED IN IN THE RECALL. IT DOES THE SAME EXACT THING! I HAVE VIDEO THAT SHOWS MUCH MORE HOW THIS HAPPENS.
POWER TRANSFER UNIT LEAKING AFTER 80,000 MILES, HAD THE VEHICLE SERVICED TO REPLACE PTU AND NEW PTU IS ALSO LEAKING. OTHER DRIVING ISSUES HAVE OCCURRED SINCE INCLUDING LOSING POWER STEER CAPABILITY ON WHILE DRIVING AT LOW SPEEDS ON UNEVEN ROADS, UNABLE TO ACCURATELY RECREATE THE ISSUE AS IT IS VERY INTERMITTENT. ALL CHECK ENGINE LIGHTS, WRENCH, AND ADVANCETRAC DASHBOARD WARNINGS FLASH WHEN ELECTRICAL AND PROPULSION SYSTEMS MALFUNCTION.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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