2014 Ford Edge Airbags Problems

I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.

NHTSA ID

11688877

Incident

Sep 2, 2025

While driving at approximately 10 mph I attempted to make a left hand turn. Something popped in my front end causing my vehicle to immediately pull to the left and into a landscaping rock. The incident caused the entire wheel and left front side to completely break. Air bags did not deploy

NHTSA ID

11685427

Incident

Jul 28, 2025

I was traveling southbound on a two lane hwy. I slowed down and used my blinker to alert the semi behind me that I was making a left hand turn. Upon making the left hand turn, a vehicle passed the semi and tboned me on my driver’s side front and back doors. My airbags never deployed and I hit my head on my driver’s side window. The damage was bad enough that I could not get out of my car. Neither the front or back doors could be opened.

NHTSA ID

11590206

Incident

Mar 19, 2024

Mileage

169,049 mi

I purchased my 2014 Ford Edge SEL ON JANUARY 2015. I have electrical problems suspicion problems & recall on my Airbags! I have always taken it to a Ford Dealership to have my regular service done…oil charge etc. it those times I have told them the other problems I was having example electrical problem started a month after I bought my vehicle every time they told me nothing is wrong or they replace the battery I have had 4 batteries replaced by Ford Dealerships. I also had recall on my airbags the dealership told me numerous times you do not need to worry about your vehicle it is fine!! After my 100, 000 Mile Warranty ran out I had my vehicle serviced by a mechanic shop. They could the electrical issue was in headlights & dashboard had them replace headlights & lights in dashboard. On 3/19/2023 I was in a bad vehicle accident involved 9 vehicles I was the 5 vehicle. I have neck back & leg injuries. My AIRBAGS NEVER went off! If the Airbags would of worked properly have would not of gotten all my injuries. My Police Officers & Paramedics explained that to me at scene of the accident. Why did Ford not do or repair my airbag recall instead of telling meh car was not recalled even when I received service notification in the mail to get the Airbags fixed

NHTSA ID

11517924

Incident

Mar 19, 2023

Mileage

109,450 mi

The contact owns a 2014 Ford Edge. The contact stated while driving at 55 MPH with her husband in the front passenger seat, a deer crashed into the front end of the vehicle. The air bags failed to deploy. The vehicle was towed to a tow lot. The contact sustained soreness in the neck and back the next day but did not seek medical assistance. The contact's husband sustained soreness in unknown parts of the body the next day but did not seek medical assistance. There was no police report filed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 175,000.

NHTSA ID

11495835

Incident

Nov 23, 2022

Mileage

175,000 mi

THE FIRST EPISODE WAS HITTING A DEER HEAD ON AT 45MPH THE AIRBAGS NEVER WENT OFF. THE SECOND EPISODE WAS ANOTHER DIRECT HIT HEAD ON FROM REAR ENDING SOMEONE WHO CUT INFRONT OF ME. THE AIRBAGS DID NOT DEPLOY EITHER TIME AND THE POLICE OFFICERS AND EVERYONE INVOLVED WERE SURPRISED THEY DIDN'T.

NHTSA ID

11394965

Incident

Oct 3, 2020

Mileage

74,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER (GREENWOOD FORD IN ORLANDO, FL, 1-888-984-4895) WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11093779

Incident

May 14, 2018

Mileage

108,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG TURNED OFF BY ITSELF AND THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAF14242952. THE FAILURE MILEAGE WAS 48,350. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11078357

Incident

Mar 2, 2018

Mileage

48,350 mi

DRIVER LOST CONTROL WHILE DRIVING. THE 2014 FORD EDGE DROVE INTO THE DITCH AT ABOUT 45 MILES PER HOUR. MULTIPLE TREES WERE TAKEN OUT THEN CAR COLLIDED FRONT ON WITH A LARGE TREE, WHICH STOPPED THE VEHICLE. IMPACT CAUSED DRIVER TO HIT HEAD ON THE STEERING WHEEL, CAUSING A CONCUSSION. THE AIR BAGS DID NOT DEPLOY.

NHTSA ID

10908613

Incident

Sep 20, 2016

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WITH A PASSENGER SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SYSTEM WOULD ERRONEOUSLY TURN ON WHEN THE PASSENGER CHANGED POSITION IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10777728

Incident

May 1, 2015

Mileage

500 mi

THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE. WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT. THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON. WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL. THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND DETERMINES WHEN TO TURN ON THE FRONT PASSENGER AIR BAG. THIS WAS REPORTED TO FORD ON 07/22 AND WE CHECKED ON IT ON 09/23 AND THERE WAS NO UPDATE, INDICATING THAT THEY HAVE NOT TAKEN ANY ACTION ON THIS.

NHTSA ID

10775473

Incident

Jul 22, 2015

Mileage

9,000 mi