RoadVitals

2023 Ford Edge

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Oct 4, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Mar 3, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 23 NHTSA owner-reported complaints for the 2023 Ford Edge, most frequently naming the electrical, powertrain (other) and brakes categories. 4 safety recalls have been issued covering this model year; and 72 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)413.3%
  • Brakes310.0%
  • Fuel system310.0%
  • Driver assistance26.7%
  • Engine26.7%
  • Interior & seats26.7%
  • Visibility13.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

Mar 3, 2026
849,310 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
The risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Ford Motor CompanyManufacturer number 26S09View on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

May 9, 2025
1,076,138 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
The risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor CompanyManufacturer number 25S49View on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Aug 25, 2023
8,523 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2023 Edge vehicles. The front right headlight may be too bright or aimed incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: A headlight that is too bright or aimed incorrectly may cause a glare to other road users, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the right headlight assembly as necessary, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C26.
Ford Motor CompanyManufacturer number 23C26View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Oct 4, 2026

The ClickTight mechanism is what allows the car seat to be moved in/out of the vehicle after securing using the seatbelt of the vehicle. Essentially, this mechanism causes the bottom of the car seat to fold up and allows the parent to unlatch the seatbelt to move the car seat. This mechanism is spring loaded and is supposed to lock/unlock by simply squeezing together two red handles. On my car seat, this mechanism has become stuck and does not allow the mechanism to lock into place & secure the car seat onto the seat belt. I am unsure of what is causing this jam, but I have only purchased this car seat on May 15, 2026 in brand new condition from Amazon. I have not been involved in an accident, nor has the car seat been moved in/out of the car excessively (perhaps 6-7 times at most until the first incident on 8/25/2026).

NHTSA ID
11768884
Incident
Aug 25, 2026
Interior & seats
Filed Aug 28, 2026

The contact owns a 2023 Ford Edge. The contact stated that on multiple occasions, the center console display overheated, causing the cabin temperature to become extremely hot. The air conditioning could not be operated due to the center console display being inoperable. No warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the center console display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 28,000.

NHTSA ID
11760345
Incident
Apr 2, 2026
Mileage
28,000 mi
Fuel system
Filed Aug 21, 2026

CAR HESITATES WHEN GIVING GAS PEDAL, ON GOING ISSSUE, DOESN'T HAPPEN ALL THE TIME SPERATIC

NHTSA ID
11758429
Incident
Apr 2, 2026
ElectricalFuel systemPowertrain (other)
Filed Aug 16, 2026

On June 20th 2026 while driving my 2023 Ford Edge SEL AWD at approximately 35mph on an active hwy (93 AZ NB in Wickenburg AZ) the vehicle experienced a sudden catastrophic loss of motive power and came to a sudden stop in a jerking motion. The vehicle completely disabled itself without warning in live traffic, presenting an immediate and severe safety hazard to myself and surrounding motorists. I was forced to stay in an immobile position impeding the flow of traffic and could not coast safely out of the way of hazardous traffic conditions and subsequently was almost hit by a semi-truck and another POV. The vehicle was subsequently towed out of the hwy with law enforcement present for safety and the local repair shop provided a quick analysis of transmission failure. About 2 weeks later, the vehicle was towed by AAA to another mechanic and subsequently an authorized Ford Dealership where through diagnostic evaluation and repair. The official scan log revealed a critical internal failure of the Powertrain Control Module (PCM) identified by Diagnostic Trouble Code P0600 (serial communication link failure). This total electronic communication breakdown immediately triggered an un-commanded cascade of secondary transmission performance faults, specifically P0751 (shift solenoid A Stuck off) and P2700, P2701, P2704, P27B2, P27B4 (transmission friction element application time/performance faults). The failure terminated in codes P073D (unable to engage neutral), P07E4 (unable to engage gear 7), and P07E6 (unable to engage gear 8) which locked the powertrain. Crucially, this sudden module collapse and cascading powertrain destruction occurred exactly 81 days following a mandated Factory Recall regarding the PCM was performed by an authorized FORD dealership on my vehicle. The engineering evidence suggests that a corrupted software flash or module disruption during the recall process caused the master PCM to issue erratic hydraulic line pressure commands, starving the trans

NHTSA ID
11757324
Incident
Jun 19, 2026
Powertrain (other)
Filed Aug 14, 2026

The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. The contact stated that shortly afterwards, the vehicle returned to normal operation. There was no warning light illuminated. The dealer was contacted, and the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

NHTSA ID
11756914
Incident
Aug 6, 2026
Mileage
78,000 mi
Electrical
Filed Jun 11, 2026

Backup camera malfunctions. Goes black and picture is fuzzy, jumpy and distorted.

NHTSA ID
11743536
Incident
Jun 4, 2026
Exterior lighting
Filed May 12, 2026

The 3rd brake light (high mount stop) has burned out. The repair costs are exorbitant for a legally required part of the car and self repair is extremely challenging. There are numerous complaints online about this part failing.

NHTSA ID
11737461
Incident
May 9, 2026
Electrical
Filed Mar 31, 2026

I reported this the other day. The screen will go black and stay that way for several minutes. It will then come back on then out again. It's getting a lot worse. I'm an older lady that's a lower leg amputee trying to work and I need this screen for directions as I'm by myself in areas I don't really know at night. It's a serious safety issue. Dealer refuses to fix anything since we bought this, says it's the battery, but battery was checked by 4 different places and is in excellent shape. This is beyond a dangerous issue and it needs fixed immediately.

NHTSA ID
11728165
Incident
Mar 29, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 26-2341 v3

POWER TRAIN

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

TSB 26-2442

ELECTRICAL SYSTEM

This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.

SSM 55221

ELECTRICAL SYSTEM; POWER TRAIN

For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

24E09-S1

ELECTRICAL SYSTEM; POWER TRAIN

NEW VEHICLE DELIVERY HOLD – Emissions Recall 24E09 – Supplement #1 Certain 2022-2024 Model Year Edge and 2022-2023 Model Year Nautilus Vehicles Equipped with a 2.0L EcoBoost Engine Powertrain Control Module (PCM) Reprogramming

TSB 26-2092 V2

STRUCTURE:BODY

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

TSB 26-2341 v2

POWER TRAIN

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Edge by model year
YearComplaintsRecallsInvestigationsIssue Index
2024442058.5
2023Viewing234054.6
20221365169.4
20211147164.1
20203314165.7
20197773055.9
20188567165.4
20171,3868367.5
20169317365.9
20157327364.5
20143863155.2
20132,4482150.2
20121,1343151.7
20111,8033149.9
20106737050.4
20092617050.0
20081,1207257.1
20079896255.5
2004300—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.