BACK OVER PREVENTION:SOFTWARE
2023 Ford Edge
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 23 NHTSA owner-reported complaints for the 2023 Ford Edge, most frequently naming the electrical, powertrain (other) and brakes categories. 4 safety recalls have been issued covering this model year; and 72 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2023 | 1 | 1 |
| Sep 2023 | 1 | 2 |
| Oct 2023 | 1 | 3 |
| Mar 2024 | 1 | 4 |
| Apr 2024 | 1 | 5 |
| May 2024 | 2 | 7 |
| Jul 2024 | 1 | 8 |
| Sep 2024 | 1 | 9 |
| Feb 2025 | 1 | 10 |
| Apr 2025 | 1 | 11 |
| Aug 2025 | 1 | 12 |
| Oct 2025 | 1 | 13 |
| Feb 2026 | 1 | 14 |
| Mar 2026 | 2 | 16 |
| May 2026 | 1 | 17 |
| Jun 2026 | 1 | 18 |
| Aug 2026 | 4 | 22 |
| Oct 2026 | 1 | 23 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical826.7%
- Powertrain (other)413.3%
- Brakes310.0%
- Fuel system310.0%
- Driver assistance26.7%
- Engine26.7%
- Interior & seats26.7%
- Visibility13.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION:SOFTWARE
EXTERIOR LIGHTING:HEADLIGHTS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The ClickTight mechanism is what allows the car seat to be moved in/out of the vehicle after securing using the seatbelt of the vehicle. Essentially, this mechanism causes the bottom of the car seat to fold up and allows the parent to unlatch the seatbelt to move the car seat. This mechanism is spring loaded and is supposed to lock/unlock by simply squeezing together two red handles. On my car seat, this mechanism has become stuck and does not allow the mechanism to lock into place & secure the car seat onto the seat belt. I am unsure of what is causing this jam, but I have only purchased this car seat on May 15, 2026 in brand new condition from Amazon. I have not been involved in an accident, nor has the car seat been moved in/out of the car excessively (perhaps 6-7 times at most until the first incident on 8/25/2026).
- NHTSA ID
- 11768884
- Incident
- Aug 25, 2026
The contact owns a 2023 Ford Edge. The contact stated that on multiple occasions, the center console display overheated, causing the cabin temperature to become extremely hot. The air conditioning could not be operated due to the center console display being inoperable. No warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the center console display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 28,000.
- NHTSA ID
- 11760345
- Incident
- Apr 2, 2026
- Mileage
- 28,000 mi
CAR HESITATES WHEN GIVING GAS PEDAL, ON GOING ISSSUE, DOESN'T HAPPEN ALL THE TIME SPERATIC
- NHTSA ID
- 11758429
- Incident
- Apr 2, 2026
On June 20th 2026 while driving my 2023 Ford Edge SEL AWD at approximately 35mph on an active hwy (93 AZ NB in Wickenburg AZ) the vehicle experienced a sudden catastrophic loss of motive power and came to a sudden stop in a jerking motion. The vehicle completely disabled itself without warning in live traffic, presenting an immediate and severe safety hazard to myself and surrounding motorists. I was forced to stay in an immobile position impeding the flow of traffic and could not coast safely out of the way of hazardous traffic conditions and subsequently was almost hit by a semi-truck and another POV. The vehicle was subsequently towed out of the hwy with law enforcement present for safety and the local repair shop provided a quick analysis of transmission failure. About 2 weeks later, the vehicle was towed by AAA to another mechanic and subsequently an authorized Ford Dealership where through diagnostic evaluation and repair. The official scan log revealed a critical internal failure of the Powertrain Control Module (PCM) identified by Diagnostic Trouble Code P0600 (serial communication link failure). This total electronic communication breakdown immediately triggered an un-commanded cascade of secondary transmission performance faults, specifically P0751 (shift solenoid A Stuck off) and P2700, P2701, P2704, P27B2, P27B4 (transmission friction element application time/performance faults). The failure terminated in codes P073D (unable to engage neutral), P07E4 (unable to engage gear 7), and P07E6 (unable to engage gear 8) which locked the powertrain. Crucially, this sudden module collapse and cascading powertrain destruction occurred exactly 81 days following a mandated Factory Recall regarding the PCM was performed by an authorized FORD dealership on my vehicle. The engineering evidence suggests that a corrupted software flash or module disruption during the recall process caused the master PCM to issue erratic hydraulic line pressure commands, starving the trans
- NHTSA ID
- 11757324
- Incident
- Jun 19, 2026
The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. The contact stated that shortly afterwards, the vehicle returned to normal operation. There was no warning light illuminated. The dealer was contacted, and the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
- NHTSA ID
- 11756914
- Incident
- Aug 6, 2026
- Mileage
- 78,000 mi
Backup camera malfunctions. Goes black and picture is fuzzy, jumpy and distorted.
- NHTSA ID
- 11743536
- Incident
- Jun 4, 2026
The 3rd brake light (high mount stop) has burned out. The repair costs are exorbitant for a legally required part of the car and self repair is extremely challenging. There are numerous complaints online about this part failing.
- NHTSA ID
- 11737461
- Incident
- May 9, 2026
I reported this the other day. The screen will go black and stay that way for several minutes. It will then come back on then out again. It's getting a lot worse. I'm an older lady that's a lower leg amputee trying to work and I need this screen for directions as I'm by myself in areas I don't really know at night. It's a serious safety issue. Dealer refuses to fix anything since we bought this, says it's the battery, but battery was checked by 4 different places and is in excellent shape. This is beyond a dangerous issue and it needs fixed immediately.
- NHTSA ID
- 11728165
- Incident
- Mar 29, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
POWER TRAIN
This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
ELECTRICAL SYSTEM
This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
ELECTRICAL SYSTEM; POWER TRAIN
For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
ELECTRICAL SYSTEM; POWER TRAIN
NEW VEHICLE DELIVERY HOLD – Emissions Recall 24E09 – Supplement #1 Certain 2022-2024 Model Year Edge and 2022-2023 Model Year Nautilus Vehicles Equipped with a 2.0L EcoBoost Engine Powertrain Control Module (PCM) Reprogramming
STRUCTURE:BODY
This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
POWER TRAIN
This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2024 | 44 | 2 | 0 | 58.5 |
| 2023Viewing | 23 | 4 | 0 | 54.6 |
| 2022 | 136 | 5 | 1 | 69.4 |
| 2021 | 114 | 7 | 1 | 64.1 |
| 2020 | 331 | 4 | 1 | 65.7 |
| 2019 | 777 | 3 | 0 | 55.9 |
| 2018 | 856 | 7 | 1 | 65.4 |
| 2017 | 1,386 | 8 | 3 | 67.5 |
| 2016 | 931 | 7 | 3 | 65.9 |
| 2015 | 732 | 7 | 3 | 64.5 |
| 2014 | 386 | 3 | 1 | 55.2 |
| 2013 | 2,448 | 2 | 1 | 50.2 |
| 2012 | 1,134 | 3 | 1 | 51.7 |
| 2011 | 1,803 | 3 | 1 | 49.9 |
| 2010 | 673 | 7 | 0 | 50.4 |
| 2009 | 261 | 7 | 0 | 50.0 |
| 2008 | 1,120 | 7 | 2 | 57.1 |
| 2007 | 989 | 6 | 2 | 55.5 |
| 2004 | 3 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.