RoadVitals

2023 Ford Edge

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Jun 11, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Mar 3, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 18 NHTSA owner-reported complaints for the 2023 Ford Edge, most frequently naming the electrical, brakes and powertrain (other) categories. 4 safety recalls have been issued covering this model year; and 66 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical730.4%
  • Brakes313.0%
  • Powertrain (other)28.7%
  • Engine28.7%
  • Driver assistance28.7%
  • Transmission14.3%
  • Body & structure14.3%
  • Visibility14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V124000

BACK OVER PREVENTION:SOFTWARE

Mar 3, 2026
849,310 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
The risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Ford Motor CompanyManufacturer number 26S09View on NHTSA.gov
25V315000

BACK OVER PREVENTION:SOFTWARE

May 9, 2025
1,076,138 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
The risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor CompanyManufacturer number 25S49View on NHTSA.gov
23V596000

EXTERIOR LIGHTING:HEADLIGHTS

Aug 25, 2023
8,523 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2023 Edge vehicles. The front right headlight may be too bright or aimed incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: A headlight that is too bright or aimed incorrectly may cause a glare to other road users, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the right headlight assembly as necessary, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C26.
Ford Motor CompanyManufacturer number 23C26View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 18
Electrical
Filed Jun 11, 2026

Backup camera malfunctions. Goes black and picture is fuzzy, jumpy and distorted.

NHTSA ID
11743536
Incident
Jun 4, 2026
Exterior lighting
Filed May 12, 2026

The 3rd brake light (high mount stop) has burned out. The repair costs are exorbitant for a legally required part of the car and self repair is extremely challenging. There are numerous complaints online about this part failing.

NHTSA ID
11737461
Incident
May 9, 2026
Electrical
Filed Mar 31, 2026

I reported this the other day. The screen will go black and stay that way for several minutes. It will then come back on then out again. It's getting a lot worse. I'm an older lady that's a lower leg amputee trying to work and I need this screen for directions as I'm by myself in areas I don't really know at night. It's a serious safety issue. Dealer refuses to fix anything since we bought this, says it's the battery, but battery was checked by 4 different places and is in excellent shape. This is beyond a dangerous issue and it needs fixed immediately.

NHTSA ID
11728165
Incident
Mar 29, 2026
Electrical
Filed Mar 29, 2026

When driving the screen will black out and be off for several seconds. It does not reform to what was on there before this happened. This has hairbrush at least 60 times since owning this vehicle. Took it back to dealer and they said needs new battery. Took too another dealer they said battery is just fine. This is a serious issue that Ford refuses to fix correctly.

NHTSA ID
11727735
Incident
Mar 28, 2026
Powertrain (other)
Filed Feb 5, 2026

As my wife was driving down the interstate, the car began shuddering. She pulled off, and the shuddering became very bad at about 30 MPH. The car flashed an error code which turned out to be the transmission. 2 Ford dealerships recommended a full transmission replacement for $10,800.

NHTSA ID
11715771
Incident
Jan 26, 2026
Body & structure
Filed Oct 27, 2025

The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warning which alerted us to the situation. While we were able to engage the child lock to prevent this from happening again, it is concerning that pulling on the handle would cause the door to unlock when the vehicle is not in park as that can create a dangerous situation very easily.

NHTSA ID
11695963
Incident
Oct 25, 2025
BrakesEngine
Filed Aug 9, 2025

I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.

NHTSA ID
11679580
Incident
Aug 6, 2025
Electrical
Filed Apr 15, 2025

The APIM has a known software issue that blanks out the main display and control screen. While not a safety issue for the Radio. It Does eliminate the climate control system. It makes it impossible to turn on, adjust or turn off defrosters. So if windows start to fog there is NO control. The results are attempting to navigate to the side of the road. Secondly this is draining the battery shutting down systems. Ford is aware of the issue and tells dealers they hope a Software update in First Quarter 2025. This is an over the air software update that will not be able to be downloaded due to system shut downs.

NHTSA ID
11654718
Incident
Jan 12, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 55031

ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM

Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration

TSB 26-2341

POWER TRAIN

This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No relevant diagnostic trouble codes (DTC) present  Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.

SSM 55028

ELECTRICAL SYSTEM

Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Monitor Professional Technician System (PTS) for additional information.

TSB 26-2328

POWER TRAIN

This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.

TSB 26-2297

ELECTRICAL SYSTEM

Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.

ECG-26.2.11.4.1 Edge

ELECTRICAL SYSTEM

Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Edge by model year
YearComplaintsRecallsInvestigationsIssue Index
2024422059.5
2023Viewing184053.9
20221255171.3
20211037164.8
20203054168.8
20197423057.4
20187907060.1
20171,3058265.6
20168877264.3
20157197263.5
20143803158.3
20132,4382151.2
20121,1313152.3
20111,8013150.3
20106737050.4
20092617051.0
20081,1197257.0
20079896255.8
2004300—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.