2018 Ford Edge

Coolant intrusion in #2 cylinder a known problem that costs over 11,000$ to fix

NHTSA ID

11756377

Incident

Jul 30, 2026

I have a 2018 Ford EDGE. VIN [XXX] I bought brand new from Tasca Ford, Seekonk MA 02771 (508) 336-7200 in late 2018. My vehicle has never been driven by anyone; I am the sole owner and take exceptionally diligent care of my vehicle. The year of the vehicle, though 8 years old now, only has 39,579 miles on it as of today as I have not driven far, and no one drove in 2020 Covid. I just paid out of pocket $4472.58 on Saturday for a repair to my vehicle that Ford Motor Company, new about. I should never have to have paid anything, as this is a major safety issue. It was never recalled, however, was only a bulletin sent to all dealerships only. They repaired only the cars that people brought in and complained out. I lost 2 hours of work when I first brought it in to be diagnosed. It took 2 weeks for my vehicle to be repaired. In the entire month of July, all I did was cry and worry about how I was going to pay this money. I called Ford Customer Service; they denied me because my vehicle was 8 years old, and not 7 years. Yet my mileage was way under the number they had put a cap on. There was not budging them. I have letters/ email that I mailed to the President of Ford in early July pleading for help on this, and a letter to one of the Ford family members who only deals with investments. No one had the decency to respond. It has been well for over a month. I called the executive phone number at least 15 times, leaving messages; the answering machine says they will reply in the next business day. Nothing. I have contacted the Massachusetts AG's office, for consumer complaints, as it was listed in Google, since I bought my vehicle in Massachusetts and had the repairs done there. I am distraught. I am [XXX], and this is egregious. I have all the paperwork showing what I paid for. I have the letters to the President of Ford. I can send you anything you need. Please help me! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11756318

Incident

Jul 24, 2026

The check engine light came on and the repair shop used a scope to verify that there is coolant leaking into the engine. The only repair offered is to replace the engine. We did not notice any warning signs prior to the check engine light illuminating.

NHTSA ID

11755504

Incident

Aug 4, 2026

ECO boost 2.0 engine. Took vehicle to a Ford dealer because check engine light came on. Was told that I had a coolant intrusion into the engine heads. Motor needs to be replaced. Found out this is not an isolated problem for this engine. Contacted Ford and was told there is nothing that they can do about it.

NHTSA ID

11754780

Incident

Jul 20, 2026

We bought a used car from Carvana and had a check engine light come on in the first month for P0304- cylinder 4 misfire. We got all 4 spark plugs and ignition coils replaced and drove 500 miles to North Carolina the next month and again the check engine light came on for P0304. We are being told there is a known safety issue on this model for coolant intruding into the engine that causes this recurrent code. Now we are currently stranded in another state without a working vehicle and are looking at potentially needing a full engine block replacement for upwards of $10,000. If this is a known issue by Ford and they are even in class action lawsuits about it, why is it not a safety recall???? The coolant is known to leak into the cylinders and engine, which can cause the engine to seize and the only solution is a full replacement. The manufacturer should be responsible for replacing these especially because they are aware that this is a common issue.

NHTSA ID

11754277

Incident

Jul 31, 2026

Cylinder #2 misfire code repeatedly appearing even after changing spark plug and ignition coil. Took to the Ford dealer and it was determined it is an issue of coolant leakage in cylinder number 2. Ford dealer has diagnosed and performing engine replacement. Seems like this is a known problem that Ford refuses to issue an actual recall for and instead puts onto the customer.

NHTSA ID

11753741

Incident

Jul 7, 2026

Not sure if this is due to the recall from 2025 that does not have a remedy yet but driving my car makes me extremely nervous because my brakes are becoming difficult to use. Just wondering what I can do and what options have.

NHTSA ID

11753654

Incident

Jul 25, 2026

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the heating system was enabled; however, the heater system failed to provide adequate heat as intended. The contact became aware that cool air was coming out of the vents. The contact stated that an unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. Additionally, the repair was not covered under a recall. The failure mileage was approximately 100,000.

NHTSA ID

11753221

Incident

Jan 15, 2026

Mileage

100,000 mi

Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

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