Owner-reported complaints naming the powertrain system, filed with NHTSA
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Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2018 Ford Edge submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 71 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 71, in the owner's own words
Known ford edge issue, coolant intrusion, that occurs due to bad design of the engine block and related cooling issue. Engine nearly locked up while driving without warning or notice on highway, bad stuttering.
A torque converter positioning sensor component stuck off
Blown head gasket, coolant leak into engine tsb222229
The ecoboost 2.0 engine allowed coolant to intrude into the block. The engine misfires, runs rough, and had the potential to allow large amount of coolant into the cylinder resulting in complete engine stoppage. The safety of the driver and those around the driver are at risk when the engine shuts off. The engine has been inspected by an independent service center. Yes, the engine light illuminated and a P0301 fault code was produced.
On April 15, 2026, I brought my 2018 Ford Edge SEL to an authorized Ford dealership with a loud rattling noise at startup and an illuminated check engine light. Ford Motor Company had previously sent me two written notices (September 2022 and June 2023) identifying a known cracked flexplate defect on my vehicle under Customer Satisfaction Program 22N12, describing these exact symptoms. The defect was never repaired at any of my 16 service visits. Additionally, on September 2, 2025 — just 8 days after Safety Recall 25S87 for the rear brake flexible hose was issued — the dealership presented that recall repair to me as a $532 optional paid service without disclosing it was a free safety recall I was entitled to by federal law. Safety Recall 25S89 for the rear-view camera also remains unperformed. The vehicle is currently undriveable.
The vehicle experienced engine failure due to coolant intrusion into the engine cylinders. The issue presented with engine misfire, including diagnostic trouble code P0302, rough running, and coolant entering the combustion chamber. The condition was confirmed by a dealership, which determined that the engine has internal damage and requires full engine replacement. There were no external coolant leaks observed. This failure occurred at approximately 88,000 miles and was not consistent with normal wear and tear. The issue developed without significant prior warning other than engine misfire and rough operation. This condition may create a safety risk, as engine misfire and internal damage can lead to loss of power, reduced vehicle performance, or potential engine stall while driving. Technical Service Bulletins have been issued for similar vehicles equipped with the same engine, including TSB 19-2172, TSB 19-2208, and TSB 22-2229, which describe coolant intrusion into engine cylinders and require engine replacement. This suggests the issue is not isolated and may affect other vehicles with the same engine design.
When approaching a stop, the vehicle vibrates heavily as if it is trying to fight the brakes to continue moving and avoid downshifting. The wrench light on my dash came on, so I took it into the dealer to have the problem evaluated. The torque converter has failed on my Edge, according to the dealership evaluation. They also indicated that this could lead to complete failure of the transmission, inability to drive the vehicle and loss of power train control. The shop was able to verify the issue and confirm that it won't go away. There is no noted recall for bad torque converter according to Ford, but the service manager informed me that this is the most common issue with the Edge platform and it is expensive (between $5-10k). I contacted customer relations and ford says there is no issue with the platform and all vehicle repairs are the responsibility of the owner. I have independently reviewed documents regarding customer complaints and discussed the issue with Ford technicians and they confirm that Ford knows there is a problem and doesn't want to address it as a recall. Independent repair shops have refused to repair this transmission issue on the premise that it is a known issue that there is no resolution for and they do not want to have any responsibility over repairing a flawed powertrain and risk famage to their reputations, causing a disparate impact to the consumer. This needs to be addressed and remedied by Ford, especially since this is not an isolated issue, but platform wide.
Brought vehicle in with check engine light on and vehicle codes P0741 and P1744 appeared. Torque converter needs to be replaced along with transmission.
The problem began in early August 2025 when the check engine light came on and the vehicle misfired. A Ford mobile technician inspected it before 8/23/25, confirmed Diagnostic Code P0303 (Cylinder 3 Misfire), but said it was likely just a bad ignition coil. Based on that, I went to Midas on 8/23/25 for a tune-up and coil check. On 9/29/25, the check engine light returned and for the first time the coolant over-temperature warning illuminated. Midas confirmed coolant intrusion into Cylinder 3: borescope and pressure test showed leakage, leak-down test failed with air entering the coolant reservoir, and visible coolant loss was present. At 80,445 miles, the engine was deemed unsafe and required full replacement. Hawk Ford confirmed no warranty extensions or programs applied. The repair cost was $10,500 out of pocket. This defect matches Ford TSB [XXX] , is widely reported in EcoBoost engines, and creates a serious safety risk since the vehicle misfires, overheats, and may stall while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Original transmission failed at 83,000km. August 2023. Replacement FORD crated transmission and new cooler installed at FORD dealership for a cost of approx $11,000 Canadian dollars failed 25 months later. Oct 2025. FORD would not honour 36 month advertised replacement parts warranty. Car was not abused and driven by retiree.
My 2018 Ford Edge (VIN [XXX] ) suffered a premature transmission failure at 105,415 miles. Just 389 miles earlier, Ford performed Customer Satisfaction Program 22N12 (flexplate/torque converter/pump replacement), for which I paid $1,669 as my 50% share. Less than two months later, the same dealer diagnosed the transmission as failed due to the forward clutch being stuck and quoted $6,955 for replacement. Ford’s maintenance schedule does not require transmission service until 150,000 miles, so this failure is premature and unreasonable. A transmission failure at highway speed could cause sudden loss of power, greatly increasing the risk of a crash. This issue appears related to Ford’s known flexplate defect (CSP 22N12) and raises concern of broader transmission reliability/safety problems in affected vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I’m having an issue where there’s a sudden loss of all power while driving at highway speeds, forcing me to slowly move to a safe spot while trying not to get hit by other cars. Once I’m safely stopped, I have to turn the vehicle off and back on, and then the power is restored—but the problem can randomly happen anytime at speeds over 65–70 mph. No codes are showing. A repair shop couldn’t find the issue, and even the dealership says everything is fine and just tells me to keep driving it. Sometimes it happens twice in one day, and other times I won’t see it for a week.
The car has been having a chemical smell when it starts. I recently was driving from San Antonio, Texas to Austin, Texas and received a warning that my car was overheating. The warning went off immediately and I continued driving it. A few days later, I got an oil change and was told that I had no coolant in the vehicle. They filled the coolant for me. I continued driving the car. This week, the car was shaking pretty violently when I turned on the ignition. I proceeded to drive it and it drove normally. The following day, a check engine light came on. I took it in to see a mechanic that day and they confirmed that I had a coolant intrusion problem caused by the 2.0L Eco boost engine which is defective and allows coolant to escape into the engine injectors. Ford is not taking any responsibility for this and says that it is not under warranty so there's no programs they can offer me. Ford should issue a recall of this defective product to avoid injuries or accidents.
The contact owns a 2018 Ford Edge. The contact stated that at start-up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the flex plate, flywheel, and transmission pump were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.
This car hesitates, engine light indicates misfire. Dealer confirms coolant leaking into the engine. I find out now this is a well known and widespread problem with Ford engines in this era. The car is unsafe to drive due to impending sudden and complete engine failure.
Computer error P0304 - misfiring in cylinder 4. Diagnosed with a coolant leak into the cylinder. Potential Safety Issues: Loss of Power: A misfire can cause sudden power loss, particularly during acceleration or at high speeds, increasing the risk of accidents, especially in traffic or on highways. Engine Stalling: If the misfire worsens, the engine may stall, leaving you unable to control the vehicle, which is dangerous in busy areas or intersections. Overheating Risk: Coolant intrusion into cylinder 4 (as noted in TSB 22-2229) can lead to overheating if the cooling system is compromised, potentially causing engine failure or fire hazards. Catalytic Converter Damage: Persistent misfires can overheat and damage the catalytic converter, potentially leading to a fire risk under the vehicle. Beyond this, it is my 17 year old daughter driving this car and she could be stranded some place unsafe due to not starting or in the middle of traffic while driving. It has been inspected by a mechanic to confirm the leak. Ford's issuing of a TSB on this issue (TSB 22-2229) - calls for a new engine. Ford knows they have made faulty engines in these cars and refuses to help cover the cost of replacement.
The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.
The contact owns a 2018 Ford Edge. The contact stated that the power train, wrench, and check engine warning lights were illuminated. The contact stated that the transmission was slipping once the transmission was in 5th gear. The contact stated that while the warning lights were illuminated, the vehicle hesitated before accelerating, and the vehicle was struggling to drive forward. The vehicle was taken to the dealer and was diagnosed and determined that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The clutch was repaired, but not the torque converter. The contact became aware of NHTSA Campaign 18V390000 ( Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 118,890.
I am filing a formal complaint regarding a potential failed or insufficient recall repair related to NHTSA Recall 22V413 / Ford Recall 22S43 on my 2018 Ford Edge (VIN: [XXX] ). Ford replaced the shift cable bushing in Sept 2022. Within months, I experienced symptoms consistent with the original defect, including gear engagement issues, especially on inclines. One day, after shifting into reverse in a parking lot, the car rolled forward. I had to slam the brakes to avoid hitting another vehicle and feather the gas to reverse. These issues continued. Despite multiple service visits and reporting concerns, the dealership failed to document the problem. In Sept and Nov 2024, I again contacted the dealer. On Dec 18, 2024, they finally provided a loaner and inspected the vehicle. A full teardown revealed internal damage: metal debris in the solenoid body, worn sun gears, and failed clutch components—consistent with long-term gear misalignment. Ford has offered partial financial help but refuses to cover the full cost, leaving me with over $1,300 out-of-pocket despite raising concerns during the warranty window. As of June 16, 2025, the vehicle is still disassembled and remains in the dealership’s service bay with no firm repair date. I have been without my personal vehicle for six months. I respectfully request NHTSA to: Investigate whether recall 22V413 repairs are failing prematurely or inadequately prevent long-term damage. Assess whether further manufacturer responsibility is warranted for failures linked to this recall. Encourage Ford to fully cover repair costs under an extended remedy. Consider requiring a recall performance audit or extended warranty for affected vehicles. Thank you for reviewing this safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My engine light came on about a year ago, then went off rather quickly. This happened again about 6 months ago. At this time I connected a reader and learned that it was due to a cylinder 2 misfire. All coil packs and spark plugs were replaced thinking that would solve the problem. After it did not, I begin to search online and learned about the infamous coolant intrusion issue with my model vehicle . After reading multiple message boards regarding the issue, which appears to be directly tied to the motor design and which is very common, I confirmed that my vehicle is showing the same signs of others who have reported the issue. The last straw was when the car lost power and shut off of me in the middle of a crowded gas station parking lot where I had to sit and wait for a tow truck all while impeding traffic. At this point I am outside of my extended warranty and the only solution is a new motor at the cost of $8k. It is baffling that Ford is not being held responsible for this issue when it is so common and directly tied to the design of their motor. I am currently not able to drive a car that I am still paying a monthly payment for due to the manufacturer’s design flaw. A recall for this is well overdue and I ask you to do something about this expeditiously. Thanks.
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly jerked with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings inside the torque converter, which caused the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
Coolant intrusion into cylinder 1 due to failure noted in TSB 19-2346
Fly wheel and flex plate broke causing the car to lose power. The car then stopped having use of the transmission so was unable to move the car.
Vehicle began to rough idle, and then while driving the vehicle MIL came on, as well as a "Engine overheat throttle limited" error. Pulled over and vehicle would not move. Tried to power cycle the vehicle and would not start back up. Had it towed to dealer and was told this was the long block coolant intrusion problem that leader to my engine completely failing. I was made aware of Ford TSB 19-2346, and told the repairs would be $9200. After googling around, this is a common problem on these 2018 ford ecoboost engines and Ford obviously knows there is a problem that could cause accidents or engine fires. Luckily my kids were not in the car, otherwise this could have been catastrophic due to the loss of power while driving. I called Ford support and they told me that Ford has no programs to help affected customers. There should be a Recall and Ford should be forced to replace or repair affected engines as this will get someone killed if they lose power or have an engine fire while driving.
Slips out of gear when starting up again from stop then back in gear suddenly causing jerky start
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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