2018 Ford Edge Problems

2018 Edge, 2.0 EcoBoost, "coolant intrusion into cylinders/ TSB 19-2346 & TSB 19-2208 /22-2229," DP26008. Chemically flush and remove existing fluid. Additional flush and cleaning chemicals may be added to assist in cleaning system contamination. Fill system fluid(s) to proper capacity with new fluid. Fluid additives and/or conditioner may be added to system. Leak test vehicle system. Perform final road test where applicable. - Mechanic Report Just dropped off at a Ford Dealership in Indiana to confirm this is the issue.

Engine misfiring and coolant intrusion, white smoke. Petition #DP26008

The car is 8 years old, well maintained and has mileage of @ 57,000 miles. The "engine check" lighted up in July 2026. Initial check simply required a replacement of spark plug and ignition coil. It was done immediately. However, the engine check light that initially disappeared returned 2 weeks after. When brought to a Ford Dealer, the diagnostic is TSB22-2229 (coolant intrusion in the engine). I was quoted to replace then engine by Ford at the cost of $13,000 or trade it in for $2,500!!! I read many reports of engine stall/overheating due to this problem, and it has become a major safety issue specially that this issue is proven to be a legally established engine design flaw. I do not recall that Ford, over the years, properly inform users of this coolant intrusion into the engine. As I saw safety incidents report regarding this, I made the decision to report this given that I belong to the apparent @500,000 Ford vehicles affected by this. The engine check was on and off and I could have been into a major accident, not knowing the engine can possibly stall while on a high speed. Seeking your help and attention as I believe this is a Safety Recall that Ford should have done years ago. Ford Edge continues to be traded in the secondary market. Kindly think those who may purchase this vehicle without knowing the engine has safety issues with coolant intrusion.

I have the 2.0 Ecoboost that is the subject of internal coolant leak with a potential diagnosis that matches the TRB on this issue. The car has 50K miles and is a 2018 Edge. If this is the issue it should be fixed by Ford without the need for me as an owner to foot the bill for their poor design especially since it was know for a couple years prior by Ford before I purchased this vehicle new. NHTSA should certainly force a recall. At this point it was noted by the dealer during servicing that we were low on coolant.

In addition, this car has a coolant issue

*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analysis. *The engine stalled on the Hwy. The vehicle will be inspected tomorrow to confirm long block flawed design. *rough idling and check engine light has progressively become more frequent over a prior of the last 2 years. Reported to service advisor on multiple occasions without resolution.

See attached document for complaint.

Driving at 65 mph without warning car adaptive steering and airbag light comes on. Found there is a clock spring failure. There clockspring failures reported in 2020s. Ford haven’t achieved function of clocksprings

Rear drivers side brake line ruptured, leaving the vehicle unsafe to drive. The ruptured happened at a bend in the hard brake line at the top of the gas tank.

I am filing a formal complaint for a Safety issue regarding Brakes. When turning, the "Brake Fluid Low" light would flash on for 2 seconds. It did not stay on. Brake pedal seemed normal. When inspected, there was no fluid in the Master Cylinder. No leak was detected. Fluid was in the Brake Booster. They indicated both would need to be replaced. There are 28,000 miles on the 2018 Ford Edge. My Safety and passengers was put at risk because there was no fluid and brakes could fail at any time. The Low fluid light did not stay on. This problem was confirmed at an independent service center. I am taking the vehicle to the Ford Dealer Service Department on 8.26.26 Only when turning a corner did a light come on Low Brake Fluid for 2 seconds. It is not on otherwise. I have had the oil changed and vehicle inspected and used Ford Service at the dealer "The Works" package where supposedly the brakes fluid and breaks were inspected at appropriate intervals and this was last done on 3.11.26 and it was rated as "good" by the Dealership. Based on the fact the Master Cylinder should be good for around 90,000 miles it seems defective and a safety issue. We have 28,000 miles, garage kept, well maintained vehicle Ford has issued massive safety recalls for exactly this issue on 2015–2018 Ford Edge vehicles (specifically Recall 20V-332 / Ford Campaign 20S31) However our vehicle does not fall within the date range. Our vehicle was made of 3/2018. I have called Lasco Ford Dealership and Ford Customer Service. This is our only vehicle and now we cannot drive it.

In addition, this car has a coolant issue

receiving code p0304 cylinder 4 misfire. technician placed scope inside cylinder 4 and signs of coolant inside the cylinder. TSB 19-2346 matches what is happening in with his vehicle

POWER LIFTGATE FAILURE Recently, I put my hand on car to steady myself while my wife got my walker from the back of the car. she closed the hatch, but I had not lifted my hand and my finger was caught by the hatch. My wife immediately pushed the button on the hatch but it would not open. She then tried the dash button. It did not open. she started the car and tried the button and the hatch did not open, but did release just enough to release my finger. What if had been alone. 30,000 get their hands in car doors each year. what if this were a child and the hatch would not open. There are times where the hatch WILL NOT OPEN! There is no way to open the hatch manually. This very SERIOUS. There must be RECALL and Ford must replace existing controls with fail safe controls

The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the driver's front door was opened, and the contact noticed a popping sound. The contact's husband inspected the vehicle and noticed that there were cracks within the door well where the check arm was connected. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall repair or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was concerned about the failure, because four grandchildren were regular occupants in the vehicle. The contact was afraid that the doors would detach while the grandchildren were inside the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunroof unexpectedly exploded. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the panoramic sunroof needed to be replaced. The vehicle was not repaired. The dealer was not contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

Rear window shattered without any warning or contact. Car was not running at the time.

Driving home from work, I noticed a warning light indicating that the car was overheating. I stopped and realized the coolant tank was empty, so I immediately put some coolant in and continued driving home. The next day, the car wouldn't start, and after I checked the engine oil, it was contaminated with water. I called a Ford dealer for repair, and they don't want to take responsibility.

The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the exterior light housing assemblies were filled with water. The contact stated that the lights became inoperable. The vehicle was not taken to the local dealer nor independent mechanic to be diagnosed or repaired. The manufacturer was notified on the failure. The approximate failure mileage was 50,000.

- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)

Engine has coolant intrusion Drivers seat belt will lock periodically

Driving at 65 mph without warning car adaptive steering and airbag light comes on. Found there is a clock spring failure. There clockspring failures reported in 2020s. Ford haven’t achieved function of clocksprings

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The driver's side air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact sustained neck and back pain, but received no medical treatment. A Police report was filed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,800.

Driving at 65 mph without warning car adaptive steering and airbag light comes on. Found there is a clock spring failure. There clockspring failures reported in 2020s. Ford haven’t achieved function of clocksprings

We had stopped to get a soda and when we came back out and started the vehicle the steering wheel turned 90 degrees so the straight position was now 12 and 6 vs 3 and 9, I tried to shut the vehicle off and restart it and no change in steering wheel position. There was also an adaptive steering error on the dash. Another issue with this was that you could no longer see the speedometer as the steering spoke was covering it, we drove to the closest Ford dealer from where we were and we were told they didn’t have time to look at it on that day. I confirmed with the cashier that they were sending us away with a vehicle with a steering issue and the cashier once again just said they could not look at it on that day which I was not asking them to do I just wanted to leave it and go off in a loaner that I was able to get under the extended warranty. We went to the second ford dealer that was closer to our home and they took the vehicle in and 2 different service writers stated they had never seen anything like this before. they had the vehicle for a total of 3 weeks to diagnosis and replace the steering wheel and try to get the wheel back into alignment which took 2 trips. The second visit we met with the master tech at Ford country who went for a drive with us and could see that the Ford emblem in the center of the wheel was not straight and it took them 2 or 3 attempts to get it straight and the master tech with 35 years of experience stated they had only seen this 1 other time in all their years of working on vehicles. I just do not have confidence in the vehicle any longer and just keep thinking about what if this happened while we were driving and not just in a parking lot. I no longer feel safe in the vehicle

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the ABS, the Advance Trac, the Hill Start Assist, and the Powertrain warning lights were illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

The contact's wife owns a 2018 Ford Edge. While the contact’s wife was pulling into the driveway, the contact heard an abnormal hissing sound coming from the rear passenger’s side tire. The contact used a set of pliers to remove a stone from the tire, causing the tire to deflate. The contact attempted to replace the tire and discovered that the lug nuts were swollen, preventing the lug nuts from being removed. The contact called his son and was able to use other tools to remove the lug nuts. The spare tire was placed on the vehicle, and the vehicle was taken to an independent mechanic who acknowledged the lug nut failure and referred the contact to the dealer for assistance. The lug nuts on the other wheels were also swollen. The dealer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)

The contact's fiancé owns a 2018 Ford Edge. The contact stated that the power liftgate failed to open manually or automatically. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls related to the VIN for the failure. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 110,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the ABS, the Advance Trac, the Hill Start Assist, and the Powertrain warning lights were illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked, after which the contact heard an abnormal sound emanating from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 93,000.

The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the TPMS randomly became inoperable. The contact continued to receive random false notifications and alerts. The contact stopped and checked the tires on several occasions. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted by mail, and opened a case, but no assistance was provided. The failure mileage was approximately 52,839.

We noticed washing the car today. This date being April 10, 2022. That all the tires mounted on our vehicle has cracking on all the side walls and tread. We are concerned that this may be a very serious safety issue. We just purchased this vehicle about 2 months ago as a used vehicle from a dealership. The miles on this vehicle is 28, 677. Please give us a response as we need to know what to do in this situation. Thank you!

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, there was a vibration heard and felt coming from the rear-end of the vehicle. The contact stated that the vibration was intermittent; however, while driving over a bump or rough patch on the road surface, the rear-end would begin sway as if the vehicle was hydroplaning. The contact stated that the feeling of loss of control was made worse while the Lane Keep Assist feature was activated. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.

WHILE MAKING A LEFT ONTO A VIADUCT THE BALL JOINT SEPARATED CAUSING THE VEHICLE TO CONTINUE TO TURN (SHARPLY) INTO THE BARRIER WALL.