2019 Toyota Highlander

The contact owns a 2019 Toyota Highlander. The contact stated that while his wife was driving, the engine made an abnormal sound. While making a turn, the vehicle experienced a loss of motive power, slowly responded, and the transmission failed to shift properly. The traction control warning light illuminated prior to the failure, and the check engine warning light illuminated after the failure. The vehicle was taken to the dealer for diagnostic testing. The dealer diagnosed the vehicle with transmission failure, and the contact was informed that the transmission required replacement. The vehicle was driven back to the residence. The contact stated that the vehicle was unsafe to drive due to the transmission failure. The failure mileage was approximately 84,820.

NHTSA ID

11775854

Incident

Oct 20, 2026

Mileage

84,820 mi

Transmission. I brought my 2019 Toyota Highlander to the Toyota dealer for an oil change. Reported a whirring sound when depressing the gas. After they inspected it, I was told it needs a new transmission. I don't know when it can malfunction when driving.

NHTSA ID

11775797

Incident

Nov 2, 2026

Whining in the transmission. Took to a certified Toyota Mechanic and confirmed transmission is failing. Will need a total transmission replacement.

NHTSA ID

11775159

Incident

Oct 1, 2026

The component that failed was the transmission. My safety was at risk because I was going uphill and the engine surged then the transmission seized, almost causing a rear-end incident with my family in the car. The dealer confirmed that the transmission has failed. No incident happened so only the dealer needs to be involved at this time. There were no warning lamps indicating to me that the transmission failed. Upon discovering that the transmission was not downshifting (based on the engine not downshifting uphill), I put the car into manual mode to determine if I could manually shift down or not, it would not downshift. Attempting to downshift to gears 4, 3, 2, or 1 was not possible, the lowest gear was gear 5 and the engine had no torque to get up the hill that it was seized on. The 2019 Toyota Highlander was serviced for the automatic transmission fluid at 100K miles and failed at about 120,450 miles.

NHTSA ID

11774232

Incident

Oct 18, 2026

My transmission failed while driving. The gears began to stick and then I lost all driving capability while on a state highway.

NHTSA ID

11773893

Incident

Oct 19, 2026

The transmission has been making a whining noise for a little while now. After having it diagnosed by Toyota, the entire transmission has to be replaced. According to multiple reports on the internet, the 8 speed transmission in the 2017 to 2026 model will fail prematurely do to defective components. Toyota has even replaced multiple model year transmissions under a specific TSB but has not included later model years. I know have to spend $10,500 to replace the transmission at Toyota.

NHTSA ID

11773877

Incident

Aug 1, 2026

Transmission is failing and accelerating past 40mpg produces very loud sound that seems it could break any moment. It is available for inspection. Safety is compromised as it could experience failure and abruptly lose ability to accelerate. Problem has been confirmed by independent service center who has also contacted Toyota Dealership regarding possible replacement and about the issue at hand. Has not yet been inspected by manufacturer, police, or insurance rep. No warnings and it first occurred June 2026 of this year. Contacted Toyota Brand Engagement Center and denied any assistance.

NHTSA ID

11773428

Incident

Jun 1, 2026

I was on interstate 75 and the transmission went out. I had to be towed home (over 100 miles). I pulled into a rest area and when I went to leave, I pulled out and the engine RPM's went real high and the car would not go over 20 MPH. I was in the way of semi-trucks as I tried to get back to a parking spot at the rest area. Thankfully This did not happen while driving. After getting to the repair shop they could not even steer the car. I want Toyota to help me with the cost of the repair. This car only has 85,000 miles on it and it is a 2019. It should be good for at least 200,000 miles. I feel very fortunate that I was not actually on the highway when this happened.

NHTSA ID

11773285

Incident

Oct 5, 2026

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.