RoadVitals

2019 Toyota Highlander Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jul 16, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 471 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2019 Toyota Highlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Jul 16, 2025
Crash reported

.

NHTSA ID
11674001
Incident
Oct 5, 2022
Body & structure
Filed Dec 5, 2024

My car is leaking into my interior. It has come out of the electrical component areas. I worry it has infiltrated airbags & what could happen if they get wet (go off due to damage or not go off when supposed to). Have taken to dealership 3 times with no resolution

NHTSA ID
11629135
Incident
Aug 1, 2024
Body & structure
Filed Oct 28, 2023

The front bumper keeps popping out. I’ve returned it to the dealer 3 times, who says a clip has to be replaced. However, it’s not covered under the extended warranty and they will just replace it. The dealer told me to just push it back in when it pops out. It will push back in place, but it will not stay in place. It has not been damaged.

NHTSA ID
11552421
Incident
Mar 31, 2023
Body & structure
Filed Jul 29, 2023
Crash reported

I was turning into Starbucks at a low speed when the next thing I knew the car jumped forward and hit the car in front of me not one time but three times. I was finally able to get the car stopped but had Damage to both cars. I believe the accelerator was stuck causing the accident. I want to know if there is a recall on the accelerator petal that it would have caused the highlander to do this because to me this was a frightening site to go through.

NHTSA ID
11535273
Incident
Jul 29, 2023
Body & structure
Filed Apr 8, 2021

04/07/21 @ 11:30 AM, TEMP 47 F, OVERCAST, DRY, DRIVING 65 MPH, N. ON NEB. HIWAY # 77. RURAL LANDSCAPE, NO OTHER VEHICLES NEAR US, SUNROOF GLASS EXPLODED AND SHATTERED. ROOF HAD BEEN CLOSED. SUNSHADE WAS CLOSED WHICH KEPT US FROM BEING COVERED IN GLASS PIECES. NO MARKS ON ROOF FROM ANY OBJECT. SEE PHOTOS.

NHTSA ID
11407048
Incident
Apr 7, 2021
Mileage
32,000 mi
Body & structure
Filed Oct 1, 2020

REAR SEAT GLASS SUNROOF IMPLODED WHILE DRIVING DOWN A HIGHWAY AT 55 MPH. THE SUNROOF WAS NOT PHYSICALLY CONTACTED BY ANY OBJECTS. WE HEARD WHAT SOUNDED LIKE A FIRECRACKER/CHERRY BOMB GO OFF INSIDE THE VEHICLE. WE PULLED OVER AND NOTED THE DAMAGE TO THE SUNROOF. THE INTERIOR CLOTH CEILING WAS LEFT TOTALLY INTACT/UNDAMAGED.

NHTSA ID
11362265
Incident
Oct 1, 2020
Mileage
25,022 mi
Body & structure
Filed Feb 24, 2020

THE ERGONOMIC FAULTY DESIGN OF THE 2019 TOYOTA HIGHLANDER LIMITED PLATINUM CAUSES EXCESSIVE WIND NOISE COMING INTO THE CABIN WHEN DRIVING AT ANY SPEED. IT IS DISTRACTING AND ANNOYING. I WAS TOLD BY TOYOTA IT WAS A DESIGN FLAW WHICH THEY HAVE ATTEMPTED IN VAIN TO CORRECT WITH VARIOUS MINUTE TRIANGULAR ADDITIONS STRATEGICALLY ADDED TO POINTS OF CONCERN. AGAIN, IT DID NOT WORK!!

NHTSA ID
11311235
Incident
Jul 12, 2019
Mileage
5,000 mi
Body & structure
Filed Jan 17, 2020

OBNOXIOUS WIND NOISE!!! DEALER SERVICE MGR ACKNOWLEDGED IT WAS LOUD BUT SAID ALL ON HIS LOT WERE LOUD, MINE WAS MUCH LOUDER BUT TOLD IT WAS A DESIGN FLAW. IT IS. HUGE DISTRACTION WHILE DRIVING ANYTHING OVER 30 MPH. IT'S LITERALLY WIND NOISE NOT ROAD NOISE. THEY WILL NOT EVEN TRY TO REPAIR IT ... TOO BAD YOU SPENT $50,000 JUST LIVE WITH IT.

NHTSA ID
11300215
Incident
Jul 11, 2019
Mileage
4,200 mi
AirbagsBody & structure
Filed Dec 8, 2019
Crash reported1 injury reported

OTHER CAR PULLED INTO INTERSECTION CAUSING OUR HIGHLANDER TO COLLIDE WITH TURNING VEHICLE. T COLLISION. NONE OF THE AIRBAGS DEPLOYED. SPEEDS AROUND 35 MPH. CAR TOTALED AND I SUSTAINED SEVERE CONCUSSION. WAS WEARING SEATBELT.

NHTSA ID
11287749
Incident
Nov 18, 2019
Mileage
5,000 mi
Body & structureDriver assistanceEngine
Filed Aug 20, 2019
Crash reported1 injury reported

MAY 31 I WAS PICKING MY PASSENGERS AS DIVING TO UBER DRIVER. I PARKED MY VEHICLE STEP OUT TO OPEN BACK DOOR TO OPEN MY 3RD ROW SEAT BUT DOOR DIDN'T ABLE TO OPEN AND SAME MINUTES I HEARD VOICE BEEP COMING OUT FROM FRONT STEERING WHEEL. I TURNED AROUND WENT TO SEE WHAT THIS VOICE IS ABOUT.. BEFORE I TOUCHED ANYTHING MY VEHICLE START TO ROLLED BACKWARDS AND I GOT SO SCARED AND I TRIED TO HOLD THE STEERING WHEELS FROM OUTSIDE TO STOP VEHICLE SOMEHOW BUT IT WENT SO FAST DRAGGED ME OVER 100 FEETS THROWS ME ON THE STREET AND WENT OUT ON 2 HOMES PROPERTY OVER THE BUSHES AND HIT THE RAILING GUARDS ON ONE HOME . I CALLED POLICE ON THE SPOT WHERE THEY ASKED MY PASSENGERS AS WELL WHAT WAS HAPPENED AND THEY STATED WHAT I JUST WROTE HERE. AMBULANCE CAME PUT BANDAGES ON MY RIPPED LEFT KNEE AND TOLD ME TO CALL THEM IF I NEEDED THEM LATER ON. I HAD CALLED TOYOTA COMPANY AND THEY CAME TOOK MY VEHICLE TO HACKENSACK TOYOTA TO TOOK SOME INFORMATION AND AFTER 4 WEEKS SENT ME LETTER SAYING NOTHING WRONG WITH THIS VEHICLE AT ALL .... I'M SHOCKED AFTER HEARD THE VEHICLE HAD NO PROBLEM SO WHY IT ROLLED IN PARKING POSITION RIPPED MY KNEES PUT ME INTO STRESS AND POLICE REPORT MY 4 WITNESSES ALL WAS A LIE OR TOYOTAS PLAYING SOME BIG GAMES AROUND ME SO THEY DONT HAVE TO DO BIGGEST RECALL ON BRAND NEW VEHICLES ? I'M TRYING TO LET YOU GUYS KNOW THIS IS SOMETHING BIG GOING ON SO PLEASE HELP ME OUT WITH THIS SITUATION AS SOON AS POSSIBLE.

NHTSA ID
11245263
Incident
May 31, 2019
Mileage
5,000 mi
Body & structure
Filed Jul 1, 2019

SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING ~30PMH ON A HOT AFTERNOON. NO OTHER CARS IN CLOSE PROXIMITY. NO TREES OVERHEAD OR OTHER DEBRIS FOUND THAT COULD HAVE TRIGGERED THE SHATTERING. THE NOISE SOUNDED LIKE AN EXPLOSION OVERHEAD. UPON INSPECTION, THE GLASS APPEARS TO HAVE EXPLODED OUTWARD AND LEFT A LARGE HOLE IN THE MIDDLE. LUCKILY, THE FABRIC PANEL BELOW THE GLASS WAS CLOSED, OTHERWISE THIS WOULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION SINCE THE GLASS IS NOT SAFETY GLASS. PER OUR TOYOTA DEALERSHIP, TOYOTA CORP WILL NOT COVER THIS ISSUE OR TAKE ANY RESPONSIBILITY FOR WHAT SEEMS TO BE A MANUFACTURING DEFECT (OR BAD DESIGN, AS THIS GLASS SHOULD BE SAFETY GLASS).

NHTSA ID
11228691
Incident
Jun 28, 2019
Mileage
8,000 mi
Body & structureInterior & seats
Filed Jun 26, 2019

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHEN THE CONTACT OPENED THE TAILGATE, ALL OF THE OTHER DOORS UNLOCKED. THE CONTACT DID NOT FEEL SAFE. THE VEHICLE WAS DRIVEN TO MALLOY TOYOTA (400 WEEMS LN, WINCHESTER, VA 22601, (540) 678-1791) TO BE DIAGNOSED, BUT THE TEST ONLY ACKNOWLEDGED THAT THE DRIVER'S DOOR UNLOCKED AND NOT THE OTHER DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT AT MALLOY TOYOTA; HOWEVER, THE DEALER STILL COULD NOT REPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 4,800.

NHTSA ID
11222696
Incident
Jun 24, 2019
Mileage
4,800 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .