2018 Toyota Highlander

My vehicle began making a faint whine noise at around 80k miles. The vehicle is now at around 112,000 miles and the whine is louder. On cold morning the vehicle is sluggish in lower gears when accelerating. After extensive research I've found that the associated whine is related to the Toyota UA80 transmission.

NHTSA ID

11776579

Incident

Feb 20, 2025

The transmission started whining over the summer and has been gradually getting worse. I took it in and was told it needed a new transmission. The vehicle just has 72,000 miles on it and the whine started around 67,000 miles. From my research, this appears to be a known issue with Toyota. If the transmission goes out while I’m driving I could lose control of the vehicle and/or become a hazard, and put my life at risk as well as others on the road.

NHTSA ID

11775524

Incident

Nov 3, 2026

My 2018 Toyota Highlander AWD (75,000 miles) was diagnosed with internal transmission failure on its UA80F 8-speed automatic transmission. The diagnosis confirmed fluid shear and internal metal wear requiring a $9,000+ replacement. The UA80 series is subject to Toyota TSB T-SB-0160-18 and Customer Support Program ZJC for factory assembly flaws involving retaining hardware and bearing wear. Toyota denied goodwill coverage because my VIN falls outside their narrow ZJC date window. Component Failed & Inspection Availability: UA80F 8-speed automatic transmission assembly (powertrain). The vehicle and transmission are intact and available for NHTSA or manufacturer inspection upon request. Safety Risk: Premature internal mechanical failure of the UA80F transaxle presents a severe highway safety risk. Gear wear, fluid shear, and bearing failure in this unit can rapidly progress to a sudden loss of forward propulsion, gear slippage, or full transaxle lockup at high speeds, creating an extreme collision hazard. Dealer/Independent Confirmation: Yes. Confirmed by a technician during a professional inspection that documented stored transmission codes (P0741,P2714 & P2757) and a $9,000+ replacement estimate at 75k miles. Manufacturer/Other Inspections: Inspected by an authorized Toyota dealer and escalated to Toyota Customer Experience (Case File Opened). Toyota acknowledged the diagnosis but denied goodwill assistance due to VIN parameters. No police or insurance inspections have occurred. Warning Lamps & Prior Symptoms: A Check Engine Light illuminated, prompting the inspection, but self-cleared before arriving at the dealer. Stored TCM codes confirmed an active failure. This self-clearing behavior masks an active mechanical defect, creating an additional safety hazard.

NHTSA ID

11774703

Incident

Oct 25, 2026

UA80 transmission which has known issues failed. Dealer reports that while the transmission has exact symptoms of other UA80 transmission that are covered under recall, our serial number is not covered. Quoted $12454 to replace transmission that has known failure issues

NHTSA ID

11774136

Incident

Oct 27, 2026

Within 1 mile of the Dealership, the new to us, 2018 Highlander was: -Lunging, not accelerating/Delayed shifting -Unpredictable surging -unintended acceleration -Excessive revving before upshifting I brought it back to the dealership & was given a loaner vehicle Once the transmission line was supposedly fixed, I drove it home. Then discovered it had leaked onto my driveway. They took it back & fixed something in the transmission again. After a few months, we thought it was good to go. In October 2026 it was doing all of the above lunging, lack of response from Transmission Again. I drove it to the dealership. Then told I needed a replacement Transmission. They said line rusted and was leaking. I have been asking if they have pictures from prior services. I have continually gotten under body washes & don’t believe that it started rusting while I was the owner. This transmission is obviously defective like the ones in class action lawsuits. I have called the dealer & now Toyota Customer Care to discuss them doing the right thing. Which I believe would be them taking responsibility and paying for the new transmission. It has been a month of waiting for a transmission to be located.

NHTSA ID

11773944

Incident

Aug 4, 2025

While driving, my vehicle experienced a severe and sudden failure of the Aisin UA80F 8-speed automatic transmission. The transmission exhibits erratic and hard shifting, severe hesitation, and a dangerous delay in acceleration when trying to merge into traffic or accelerate from a complete stop. Frequently, the engine revs high, but the transmission fails to engage the gear promptly, resulting in a sudden, violent lurch forward when it finally catches. Furthermore, the vehicle intermittently loses motive power entirely while in motion, forcing me to coast to the side of the road. A loud, high-pitched whining noise is audible from the transmission assembly, and diagnostic checks indicate internal mechanical overheating and premature component wear.

NHTSA ID

11773605

Incident

Feb 9, 2026

The UA80 transmission on my 2018 Toyota Highlander Limited AWD began the "death whine" at 110,000 miles. Brought it directly to a Toyota dealer and was told the transmission needed full replacement. Seems to be very common with these transmissions and there's a service bulletin that's advertised from Toyota (our VIN number was not covered despite the exact same issue described to a T).

NHTSA ID

11773392

Incident

Oct 14, 2026

My transmission had to be replaced at 30,000 miles and a year and two weeks later it needs replaced again at 42000 miles. Toyota will only cover 1/2 the replacement the second time and nothing the first.

NHTSA ID

11771987

Incident

Sep 14, 2026

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.