2009 Toyota Land Cruiser Owner Complaints

TL*THE CONTACT OWNS A 2009 TOYOTA LAND CRUISER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY SURGED FORWARD. THE VEHICLE WOULD NOT STOP UNTIL THE CONTACT APPLIED GREAT PRESSURE TO THE BRAKES AND PULLED THE ACCELERATOR PEDAL UP WITH HIS FOOT. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FLOOR MATS WERE THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10367785

Incident

May 24, 2009

Mileage

6,000 mi

2ND REQUEST FWD ON BEHALF OF (NY) RE HIS 2009 TOYOTA LAND CRUISER, HIS WIFE EXPERIENCED SUDDEN UNINTENDED ACCELERATION TWO TIMES IN THE LAST 3 MONTHS, REPLY TO MASSEPEQUA PARK DISTRICT OFC *TGW

NHTSA ID

10335954

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 2009 TOYOTA LAND CRUISER. UPON STARTING THE VEHICLE, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS. THE ENGINE WAS LOUDER THAN NORMAL AND THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE CONTACT CONFIRMED THAT THERE WERE PREVIOUS INSTANCES WHERE THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,000.

NHTSA ID

10320397

Incident

Jan 6, 2010

Mileage

1,200 mi

I, MEMBERS OF MY FAMILY AND BUSINESS ASSOCIATES HAVE EXPERIENCED A STICKING ACCELERATOR ON NUMEROUS OCCASIONS ON MY 2009 TOYOTA LANDCRUISER. THIS WAS NOT DUE TO THE FLOOR MATS. I TOOK THE VEHICLE TO THE TOYOTA DEALER, JOE MACHENS, IN COLUMBIA MISSOURI COMPLAINING ABOUT THE PROBLEM. THEY STATED NOTHING WAS WRONG WITH THE VEHICLE ON SEVERAL OCCASIONS. I REQUESTED THEY ESCALATE THE PROBLEM TO THEIR REGIONAL DIVISION WHO STATED THAT I WAS THE ONLY ONE MAKING THIS COMPLAINT. CLEARLY, I WAS NOT THE ONLY ONE WITH THIS PROBLEM. I CALLED TOYOTA CUSTOMER SERVICE AND ISSUED THE SAME COMPLAINT AND WHILE THEY DOCUMENTED MY CALL, DID NOT OFFER ANY SOLUTIONS. THERE ARE SERVICE DOCUMENTS OF MY ISSUE WITH THE TOYOTA DEALER. THIS PROBLEM OCCURS AT RANDOM TIMES, WITHOUT WARNING, AT ALL DIFFERENT LEVELS OF SPEED. IT IS QUITE FRANKLY, SCARY. I HAVE TRIED TO LIFT UP THE ACCELERATOR TO SEE IF IT WAS "STUCK". THE ACCELERATOR WOULD MOVE BUT IT WON'T MAKE A DIFFERENCE ON THE SPEED OF THE VEHICLE. I FIRMLY BELIEVE THE PROBLEM IS ELECTRONIC. PLEASE UNDERSTAND I AM A BIG FAN OF THE LANDCRUISER LINE FROM TOYOTA. I HAVE A 92 LNADCRUISER WHICH HAS 250,000 MILES ON IT. HOWEVER, PLEASE, PLEASE, PLEASE ADD THE 09 LANDCRUISER TO THE RECALL LIST BEFORE IT HURTS OR INJURIES ME OR SOMEONE ELSE. *TR

NHTSA ID

10318414

Incident

Jan 5, 2009

Mileage

500 mi

TRANSMISSION IS SLIPPING. TRANSMISSION HESITATES IN LOW GEARS GOING AROUND CORNERS AT LOW SPEEDS. ALSO, TRANSMISSION AT 75MPH CRUISE MOMENTARILY DROPPED OUT OF GEAR, ENGINE RPM WENT UP BY 500 RPM, AND THEN DROPPED BACK INTO GEAR. THESE ARE HAVE AT INFREQUENT AND RANDOM TIMES. HAVE BEEN TOLD BY DEALERS THAT THIS IS DRIVE BY WIRE AND THAT THERE ARE MANY ELECTRONIC SYSTEMS INVOLVED IN CONTROLLING THE TRANSMISSION. HAVE COMPLAINED TO 2 TOYOTA DEALERS. ONE TOLD ME IT WAS A SOFTWARE ISSUE AND THAT TOYOTA WAS WORKING ON A FIX. SECOND DEALER TOLD ME THAT THERE WAS NO TOYOTA SERVICE BULLETINS ON TRANSMISSION PROBLEMS. CONCERN OF TRANSMISSION GOING OUT OF GEAR AND LOSING CONTROL OF VEHICLE. *TR

NHTSA ID

10314993

Incident

May 15, 2009

Mileage

7,000 mi

NEW CARS WITH THE HEADLIGHTS THAT COME ON WHEN THE CAR IS STARTED. ON 10/12/2008 I FOUND THREE CARS DRIVING WITH JUST THE FRONT DRIVING LIGHTS ON AT NIGHT IN LEXINGTON, KY. THE NEW CARS HAVE THE FRONT DRIVING LIGHTS THAT ARE TURNED ON WHEN THE CAR IS STARTED. OWNERS ARE SEEING THE HEAD LIGHTS ON AND THINK THAT THEY HAVE TURNED THE HEAD LIGHTS ON ALREADY. WHEN THEY HAVE NOT. THIS HAS OWNERS DRIVING AT NIGHT WITHOUT TAIL LIGHTS ON. AGAIN, THE PROBLEM IS THAT THE TAIL LIGHTS DON'T TURN ON WITH THE FRONT LIGHTS AUTOMATICALLY , AND OWNERS ARE DRIVING WITHOUT TAIL LIGHTS IN THE DARK. IF THE CAR MANUFACTURERS HAVE DAYTIME/AUTOMATIC HEADLIGHTS, THEN THEY NEED TO HAVE THE TAIL LIGHTS SET UP TO COME ON AUTOMATICALLY ALSO. THESE WERE ON SOME HIGH END CARS. THESE ARE VERY WELL EDUCATED PEOPLE. MY ACURA TL AND CHEVY SUBURBAN DO NOT HAVE THIS FEATURE. THIS WAS ON A NES ACURA TL, CHRYSLER SUV, AND TOYOTA FJ (WHICH YOU NEED TO ADD TO YOU TOYOTA LIST). YOU MIGHT WANT TO LOOK INTO THIS PROBLEM. THANK YOU. *TR

NHTSA ID

10245231

Incident

Oct 12, 2008