2004 Toyota Matrix Visibility Problems

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE RAISING OR LOWERING THE DRIVER'S SIDE WINDOW, THERE WAS A CLICKING AND RATTLING SOUND HEARD. THE WINDOW ALSO SEEMED TO LOOSER THAN NORMAL. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY) HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

NHTSA ID

11403738

Incident

Jan 1, 2021

Mileage

143,000 mi

TAKATA RECALL NOT ADDRESSED BY THE MANUFACTURER IN A TIMELY MANNER. RECALL NUMBER: 08V162 FROM 2008, RECALL STATUS IS INCOMPLETE. LEADING TO POWER WINDOWS COMPLETELY IMMOVABLE. MANUFACTURER FAILED TO REMEDY THESE RECALLS IN A TIMELY MANNER.

NHTSA ID

11014888

Incident

Aug 13, 2017

Mileage

95,000 mi

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD ABNORMAL NOISE WHEN THE PASSENGER SIDE WINDOW WAS ROLLED DOWN. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY). HOWEVER, THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA ID

10680837

Incident

Mar 3, 2014

Mileage

78,000 mi

METAL PART THAT WINDOW REGULATOR ATTACHES TO CAME LOOSE FROM DRIVER WINDOW. TOYOTA CLAIM THAT THEY REPLACED THE BOLT THAT PASSES THROUGH THE METAL PART THAT CAME DETACHED, AND REFUSE TO REPAIR THE PROBLEM. THIS FAILURE RESULTS IN THE SAME ISSUE UNDERLYING THE RECALL FOR THE BOLT REPLACEMENT. *TR

NHTSA ID

10659134

Incident

Nov 3, 2014

Mileage

98,000 mi

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO STOP; THE FRONT DRIVER SIDE POWER WINDOW WAS ACTIVATED, FOLLOWED BY A CLUNKING AND RATTLING NOISE. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED IN DECEMBER OF 2008 UNDER THE NHTSA CAMPAIGN ID NUMBER 08V162000 (VISIBILITY:GLASS,SIDE/REAR). THE CONTACT STATED THE FRONT DRIVER'S SIDE WINDOW OPERATED CORRECTLY BEFORE THE RECALL REMEDY REPAIR WAS PERFORMED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID

10355796

Incident

Aug 14, 2010

Mileage

100,000 mi

2004 TOYOTA MATRIX. CONSUMER STATES DRIVER SIDE FRONT WINDOW CLANKS WHENEVER ITS LOWERED BELOW HALF WAY, AND MAKES A RUBBING NOISE WHEN IT IS RAISED*TGW THE CONSUMER STATED HE EXPERIENCED THE EXACT SYMPTOMS AS DESCRIBED IN THE RECALL NOTICE. THE CONSUMER TOOK THE VEHICLE TO A LOCAL GARAGE TO HAVE THE PROBLEM DIAGNOSED. AFTER LOCATING A RECALL, THE REPAIR SHOP CALLED A LOCAL TOYOTA DEALER. BUT, WHEN THEY CHECKED THE VEHICLE IDENTIFICATION NUMBER, IT WAS DISCOVERED THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB

NHTSA ID

10344369

Incident

Jul 2, 2010

I AM A 53-YEAR-OLD WOMAN WHO GOT THE TIP OF MY RIGHT INDEX FINGER CAUGHT IN THE POWER WINDOW OF A 2004 TOYOTA MATRIX. IT FELT AS IF IT WOULD HAVE CUT IT OFF HAD I NOT BEEN ABLE TO PRESS THE RELEASE BUTTON WITH MY OTHER HAND. AS IT IS, ONE WEEK AFTER THE EVENT OCCURRED, THE TIP OF MY FINGER IS STILL NUMB. THIS WAS SO EASY TO DO, AND SO POTENTIALLY DAMAGING. PRESSURE-SENSITIVE POWER WINDOWS NEED TO BE IMPLEMENTED ASAP! *TR

NHTSA ID

10286194

Incident

Sep 26, 2009

Mileage

35,000 mi

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. IN MAY OF 2008, THE VEHICLE WAS TAKEN TO THE DEALER TO REPLACE THE WINDOW BOLTS ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V162000 (VISIBILITY: GLASS). ON OCTOBER 8, 2008, WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE WINDOW SHATTERED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT THEY WOULD CALL THE MANUFACTURER TO REQUEST ADDITIONAL REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 33,000.

NHTSA ID

10244956

Incident

Oct 8, 2008

Mileage

33,000 mi

2004 TOYOTA MATRIX - WINDOWS, DOOR HANDLES AND SURGING ELECTRIC WINDOWS RATTLE, GRIND AND POP. DEALER COULD NOT ADDRESS PROBLEM. EVENTUALLY THE WINDOW FELL OUT. ENGINE SURGES WHILE STOPPED AT LIGHT OR IN TRAFFIC. DEALER COULD NOT ADDRESS PROBLEM. THE DOOR HANDLES HAVE A "METALLIC" FINISH THAT PEELS AWAY. OCCUPANTS HAVE CUT THEIR FINGERS ON THE EDGE OF METAL/PLASTIC THAT WAS COMING AWAY. EVENTUALLY GOT WORSE TO WHERE YOU COULD SEE THE WHITE PLASTIC HANDLE UNDERNEATH SO I PEELED AWAY THE REMAINING SHARP EDGES AND CAUTION OCCUPANTS. DEALER OFFERED TO REPAIR AT MY EXPENSE. CONTACTED THE TOYOTA CUSTOMER SERVICE EXPERIENCE CENTER AND WAS REFERRED BACK TO A DEALER. *TR

NHTSA ID

10228027

Incident

Jun 25, 2006

ALL FOUR WINDOWS HAVE LOOSE BOLTS. PAID FOR REPAIR OF 2. REMAINING 2 ARE REAL LOOSE. *TR

NHTSA ID

10225252

Incident

Apr 1, 2008

Mileage

40,000 mi

DRIVER SIDE WINDOW MADE CRACKING SOUNDS WHILE RISING AND THEN SHATTERED. *TR

NHTSA ID

10224507

Incident

Apr 14, 2008

Mileage

32,000 mi

DUE TO CLOSING CAR DOOR WHILE VEHICLE WAS STATIONARY, REARVIEW MIRROR FELL OFF WINDSHIELD TAKING A CHUNK OF INTERIOR GLASS WITH IT. HAD TO REPLACE WHOLE WINDSHIELD AT MY OWN EXPENSE. *TR

NHTSA ID

10223817

Incident

Mar 28, 2008

Mileage

67,400 mi

PASSENGER POWER FRONT WINDOW MAKES A POPPING/CLICKING NOISE DURING OPERATION. *TR

NHTSA ID

10218864

Incident

Aug 20, 2006

AFTER LAST OIL CHANGE, OIL WAS GEL-LIKE, ENGINE MADE TAPPING NOISE...TOOK TO DEALER WITH A LIST OF OTHER PROBLEMS, AC NOT COLD, HEATER NOT BLOWING HOT, WINDOW JUMPING WHEN ROLLING DOWN, AND TIRES MAKING FUNNY NOISE. WAS TOLD ENGINE NOISE WAS NORMAL, FIXED AC AGAIN, 3RD TIME, HEATER HAD LOOSE PART TIGHTEN, WINDOW PART ORDERED, TIRE HAD FLAT SPOT, LAST TIME WAS WATER IN WHEEL. CRASH DID NOT DAMAGE ENGINE, OR WINDOWS, OR TIRES. *JB

NHTSA ID

10175228

Incident

Dec 2, 2006