2005 Toyota Matrix Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2005 Toyota Matrix, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags10340.9%
- Electrical249.5%
- Engine249.5%
- Driver assistance197.5%
- Tires & wheels176.7%
- Transmission145.6%
- Powertrain (other)93.6%
- Brakes72.8%
- Suspension72.8%
- Fuel system62.4%
- Exterior lighting41.6%
- Body & structure41.6%
- Steering41.6%
- Seat belts31.2%
- Other / unspecified31.2%
- Visibility31.2%
- Interior & seats10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2005 Toyota Matrix. The contact stated that the vehicle was serviced under an unknown recall however, the air bag warning light illuminated after the repair was made. The contact received notification of NHTSA Campaign Number: 19V627000 (Air Bags); however, the vehicle was not repaired, and the contact was informed that the failure was not related to the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.
2005 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING 70 MPH, THE ENGINE COMPLETELY SHUT OFF. ALSO, THE ELECTRICAL SYSTEM SHUT OFF AND THE POWER STEERING STOPPED WORKING. PERRY MOTORS (310 S MAIN ST, BISHOP, CA 93514, (760) 872-4141) STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE DEALER BELIEVED THAT THE ENGINE CONTROL MODULE WAS THE SOURCE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST SINCE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 155,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE CLOCK FAILED TO WORK. THE CONTACT LATER RECEIVED A RECALL NOTICE CONCERNING THE AIR BAGS. THE DEALER SCHEDULED THE RECALL REPAIR, BUT THE REMEDY FAILED. AFTER THE REPAIR, THE AIR BAG INDICATOR ILLUMINATED AGAIN AND THE CLOCK CONTINUED NOT TO FUNCTION. THERE WERE ALSO VARIOUS WARNING INDICATORS THAT FLASHED ON THE INSTRUMENT CLUSTER AFTER THE REPAIR. THE DEALER WAS NOTIFIED AND INDICATED THAT THEY WERE BEEN UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/01/16*LJ *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING 70 MPH, THE ENGINE COMPLETELY SHUT OFF. ALSO, THE ELECTRICAL SYSTEM SHUT OFF AND THE POWER STEERING STOPPED WORKING. PERRY MOTORS (310 S MAIN ST, BISHOP, CA 93514, (760) 872-4141) STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE DEALER BELIEVED THAT THE ENGINE CONTROL MODULE WAS THE SOURCE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST SINCE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 155,000.
TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING VARIOUS HIGH SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE COMPLETELY LOST POWER ON THREE OCCASIONS. THE CONTACT COASTED THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE OVER A PERIOD OF 15-20 MINUTES ON EACH OCCASION. WARRENS AUTO REPAIR IN BISHOP, CALIFORNIA WAS MADE AWARE OF THE ISSUE, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 152,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL AUTOMATICALLY DEPRESSED AND THE ENGINE RPMS INCREASED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 202,912.
TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT PERFORMED A DIAGNOSTIC TEST AND NOTICED THE ACCELERATOR PEDAL POSITION SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WERE 58,573.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
PURCHASED BRIDGESTONE TURANZA SERENITY PLUS TIRES THIS WEEK. I NOTICED THAT ONE OF THE TIRES DOESN'T HAVE THE UTQG RATINGS ON THE SIDE. I DON'T KNOW IF THIS IS A ISSUE FROM A LEGAL STANDPOINT SINCE I HAVE NO IDEA WHAT ANY RATINGS FOR THE TIRE ARE. I WAS INFORMED BY BRIDGESTONE THAT THIS IS LEGAL DURING THE FIRST PRODUCTION RUNS. ANY INFORMATION WOULD BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE'VE LOST 7 HUBCAPS FROM OUR MATRIX. THEY'VE FLOWN OFF WHILE DRIVING, WITH POTENTIAL TO CAUSE AN ACCIDENT. *TR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TOOK MY CAR FOR CHECK ENGINE LIGHT, HARSH SHIFTING INTO REVERSE. I WAS TOLD THE ECM NEEDED REPLACING. THE ECM WAS REPLACED BUT THE PROBLEMS PERSIST. WHEN SHIFTING INTO REVERSE THE CAR LUNGES INTO GEAR AFTER A FEW SECONDS. I AM AFRAID OF BACKING INTO SOMEONE IN THE PARKING LOT. *TR
2005 TOYOTA MATRIX WITH AUTOMATIC TRANSMISSION HAD CHECK ENGINE LIGHT COME AND IMMEDIATELY START SHIFTING HARD. NO PRIOR SYMPTOMS. CALLED TOYOTA SERVICE THEY SAID IT WAS A LOOSE GAS CAP, I ASKED ARE YOU SURE IT HAS NOTHING TO DO WITH TRANSMISSION BECAUSE WHEN THE LIGHT IS ON IT SHIFTS HARSHLY. NO PRETTY SURE IT IS GAS CAP IF IT COMES BACK ON YOU HAVE TO PAY $110 TO CHECK IT. AFTER IT CAME BACK ON DROVE FOR A WEEK TO SEE IF PROBLEM CONTINUED THEN TOOK TO TRANSMISSION SPECIALIST WHO SAID IT HAD PRESSURE CONTROL SOLENOID OUT. TOOK IT FOR SECOND OPINION TO TRANSMISSION REPAIR SHOP AND THEY SAID IT IS COMMON PROBLEM WITH TOYOTA MATRIX AND COROLLA SIMILAR TO RAV4 PROBLEM THAT ECM IS BAD AND CAUSES TRANSMISSION ISSUES WHICH IN THIS CASE CAUSE DAMAGE TO TRANSMISSION. CALLED TOYOTA AND POINTED OUT THAT TOYOTA SERVICE BULLETIN TC014-06 AND TC-015-07 STATE THAT IF THE CHECK ENGINE LIGHT COMES ON AND THERE IS HARSH SHIFTING TO CHANGE THE ECM OUT WITH A DIFFERENT PART NUMBER. THEY AGREED THAT IF MY CAR HAD EXHIBITED THESE SYMPTOMS AT UNDER 80,000 MILES THEY WOULD HAVE REPLACED THE ECM UNDER WARRANTY BECAUSE IT HAS BEEN IMPROVED TO NOT DO THIS. THEY SAID THE UNIT COULD BE REPLACE NOW AT 88,000 MILES AT A COST TO ME AND THEY WOULD NOT HELP ME WITH THE COST OF THE DEFECTIVE UNIT OR THE TRANSMISSION DAMAGE IT CAUSED. *TR
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
CAR MOVES FORWARD SMOOTHLY BUT DOESN'T MOVE IN REVERSE GEAR.
I WAS DRIVING TO WORK ONE MORNING AND I HEARD A LOUD GRINDING AND WHINING SOUND COMING FROM WHAT SOUNDED LIKE THE ENGINE. I CAME TO A RED LIGHT AND GOT OUT TO SEE IF I COULD SEE ANYTHING OUT OF THE ORDINARY BUT SAW NOTHING. I THEN GOT BACK IN AND PUT IT IN GEAR TO GO AND NOTHING I WOULD LET OUT THE CLUTCH AND IT WOULDN'T MOVE. I TRIED TO PUT IT IN REVERSE TO MOVE IT OUT OF THE STREET AND WHEN I WOULD LET OFF THE CLUTCH IT WOULD POP OUT OF GEAR IT WOULDN'T STAY IN REVERSE. I HAD TO GET IT TOWED AND FOUND OUT THAT IT WAS MY TRANSMISSION. I DID SOME RESEARCH AND FOUND MANY PEOPLE WITH THE SAME PROBLEM. EVIDENTLY TOYOTA MADE A BAD DESIGN WITH THE 5 SPEED TRANSMISSION AND ONE OF THE BEARINGS DOSE NOT GET LUBRICATED AND BURNS OUT FALLING APART AND RUINING THE ENTIRE TRANSMISSION. TOYOTA CLAIMS THAT THEY KNOW NOTHING ABOUT THIS AND WILL NOT FIX THIS. *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I ENCOUNTERED A FLAT TIRE. I PULLED THE TIRE OFF AND PLACED THE SPARE ON. THE BRAKE DRUM CAME OFF THE CAR AND REMAINED HOUSED IN THE WHEEL WELL. AFTER PLACING THE SPARE ON, I DROVE ABOUT 30 MILES TO MY MECHANIC WITH NO BRAKE DRUM. I ENCOUNTERED EXTENSIVE DAMAGE TO MY BREAK SYSTEM. THE VEHICLE WAS STATIONARY WHEN CHANGING THE TIRE AND IN MOTION WHEN BRAKE SYSTEM DAMAGE WAS DONE.
TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR BAG SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED CAUSING THE VEHICLE TO DRIVE INTO AN INTERSECTION. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT REPLACED THE MASTER BRAKE CYLINDER HOWEVER THE FAILURES PERSISTED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN AUGUST 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 100,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
LETTER FROM SENATOR ON BEHALF OF CONSTITUENT. RE DIFFICULTIES WITH HER 2005 TOYOTA MATRIX. *KB THE CONSUMER STATED THE BRAKES WERE DEFECTIVE DUE TO THE ROTOR GETTING CAUGHT IN THE BRAKE PAD. THE PROBLEM CONTINUED AFTER THE SECOND BRAKE REPAIR. THE BRAKES MADE AN AUDIBLE SQUEAKING NOISE WHEN DEPRESSED. THERE WAS A LOUD NOISE EVERY TIME THE VEHICLE WAS STARTED AND THE GEARS WERE ENGAGED. THE ABS DID NOT WORK ON AN IRREGULAR SURFACE. A DEFECTIVE REAR AXLE CAUSED DAMAGE TO THE TIRES. THE LIGHTS WOULD GO OUT BY THEMSELVES WHEN IT WAS DARK.*JB
1) I TOOK MY 05 TOYOTA MATRIX INTO THE DEALERSHIP FOR A 60,000 MILE CHECK UP. I HAD PURCHASED THE 100,000 MILE WARRANTY WHEN THE VEHICLE WAS BOUGHT. I WAS BILLED $700.00, AND TOOK THE VEHICLE HOME. 2) I TOOK THE VEHICLE ON THE INTERSTAT TO WORK AND NOTICED A VERY BAD 'SHIMMY', AND THE VEHICLE DRIFTED TO THE LEFT. A DEFINITE ALIGNMENT PROBLEM. I WAS VERY UPSET AT SPENDING $700, TO HAVE THE VEHICLE RETURNED IS WORSE CONDITION THAN WHEN I TOOK IT IN. FOR THE CHECK UP. I TOOK THE VEHICLE BACK TO THE DEALERSHIP. THEY TOLD ME THEY "ADJUSTED" THE ALIGNMENT, AND RETURNED THE CAR TO ME. I TOOK THE VEHICLE ON THE INTERSTATE AND FOUND I HAD THE SAME PROBLEMS. I TOOK THE VEHICLE BACK THE NEXT DAY TO THE DEALERSHIP. THE DELERSHIP TOLD ME THAT 'CENTERING RINGS' WERE NOT PUT ON THE RIMS INSTALLED ON THE VEHICLE. I HAD CENTERING RINGS PUT ON THE VEHICLE, AND TOOK IT BACK TO THE DEALERSHIP FOR THE PROBLEMS TO BE FIXED. THEY RETURNED THE VEHICLE THE NEXT DAY. I TOOK THE VEHICLE ON THE INTERSATE AND FOUND I HAD THE SAME PROBLEMS. I RETURNED THE VEHICLE THE NEXT DAY. I INFORMED THE DEALERSHIP THAT I WENT ON-LINE AND FOUND OTHERS WHO HAVE HAD THE SAME PROBLEMS. IT WAS SUGGESTED THAT A 'SHIM KIT'COULD HELP. THE DELALERSHIP TOLD ME I HAD THE 'WRONG' TIRES ON THE VEHICLE, ALTHOUGH THEY WERE VIRTUALLY NEW. THEY SAID I NEEDED "DIRECTIONAL" TIRES. I PURCHASED AND INSTALLED NEW DIRECTIONAL TIRES. I TOOK THE VEHICLE BACK TO THE DEALERSHIP. THE DEALERSHIP INSTALLED A SHIM KIT, WHICH HELPED BUT DID NOT SOLVE THE PROBLEMS. THEY TOLD ME THAT THEY DID ALL THEY COULD DO. THEY DID NOT LIST THE SHIM KIT ON THEIR REPAIR PAPERWORK FOR THE VEHICLE. I HAD NO PROBLEM WITH THE VEHICLE BEFORE TAKING IT IN FOR THE CHECKUP. THIS IS EVIDENTLY A MANUFACTURING DEFECT, WHICH A 'QUICK FIX' WAS DONE AT THE TIMEOF MANUFACTURE. IT DID NOT ELIMINATE THE PROBLEM. IT ONLY "HID" THE PROBLEM. MY VEHICLE STILL HAS A SHIMMY AND ALIGNMENT PROBLEMS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
CHECK ENGINE LIGHT CAME ONE. WENT TO LOCAL TOYOTA DEALERSHIP. DIAGNOSTIC TROUBLE CODE P0441 P0455. DEALER CHARGED ME $490.00 AFTER $200.00 REBATE. REPLACED: CAP ASSY. FUEL TANK, PIPE SUB.ASSY. FU, VALVE ASSY. VACUUM. I NEVER GOT RECALL NOTICE. TAB SHOULD BE PICK UP BY TOYOTA . *TR
I PULLED INTO MY PARKING LOT AT WORK AND ALL OF A SUDDEN I HEARD THIS "LOAD" NOISE COMING FROM UNDERNEATH MY CAR. I HAD MY CAR TOWED TO MY DEALER AND FOUND OUT THAT ONE OF THE STRAPS HOLDING UP MY GAS TANK HAD BROKE, ACCORDING TO THE DEALER. MY CONCERN WAS IF I WAS DRIVING ON OUR THRUWAY AND THE GAS TANK FELL OFF! I BELIEVE AN ACCIDENT OF SOME SORT WOULD OF OCCURRED. THANK YOU! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I DO NOT KNOW THE EXACT DATE OR MILEAGE BECAUSE I JUST DISCOVERED THIS SITE BUT MY DEALER WOULD KNOW. MY AIRBAG SENSOR LIGHT RANDOMLY COMES ON AND STAYS ON FOR SEVERAL DAYS TO A WEEK. I HAD DEALER LOOK AT IT AND THEY SAID THERE WAS NO PROBLEM....JUST A FAULTY LIGHT OR SOMETHING AND NOTHING NEEDED TO BE FIXED. ALSO, CLOCK NOW WORKS OFF AND ON. I AM CONCERNED BECAUSE AFTER READING INFORMATION AT OTHER SITES, THE INFORMATION SAYS THAT THE AIRBAGS WILL NOT WORK IF THE SENSOR LIGHT IS ON. I HAVE ALSO READ THAT THE AIRBAG SENSOR LIGHT AND THE CLOCK ARE CONNECTED. I DO NOT WANT TO SPEND OVER $400 TO REPLACE A CLOCK BUT IT'S A WHOLE OTHER STORY IF MY AIRBAGS WILL NOT WORK WITHOUT A FUNCTIONING CLOCK THAT DOESN'T MESS UP THE AIRBAG SENSOR. I DON'T EVEN KNOW WHO TO ASK SINCE THE DEALER DOESN'T SEEMS TO REALIZE THIS EITHER.
1) I TOOK MY 05 TOYOTA MATRIX INTO THE DEALERSHIP FOR A 60,000 MILE CHECK UP. I HAD PURCHASED THE 100,000 MILE WARRANTY WHEN THE VEHICLE WAS BOUGHT. I WAS BILLED $700.00, AND TOOK THE VEHICLE HOME. 2) I TOOK THE VEHICLE ON THE INTERSTAT TO WORK AND NOTICED A VERY BAD 'SHIMMY', AND THE VEHICLE DRIFTED TO THE LEFT. A DEFINITE ALIGNMENT PROBLEM. I WAS VERY UPSET AT SPENDING $700, TO HAVE THE VEHICLE RETURNED IS WORSE CONDITION THAN WHEN I TOOK IT IN. FOR THE CHECK UP. I TOOK THE VEHICLE BACK TO THE DEALERSHIP. THEY TOLD ME THEY "ADJUSTED" THE ALIGNMENT, AND RETURNED THE CAR TO ME. I TOOK THE VEHICLE ON THE INTERSTATE AND FOUND I HAD THE SAME PROBLEMS. I TOOK THE VEHICLE BACK THE NEXT DAY TO THE DEALERSHIP. THE DELERSHIP TOLD ME THAT 'CENTERING RINGS' WERE NOT PUT ON THE RIMS INSTALLED ON THE VEHICLE. I HAD CENTERING RINGS PUT ON THE VEHICLE, AND TOOK IT BACK TO THE DEALERSHIP FOR THE PROBLEMS TO BE FIXED. THEY RETURNED THE VEHICLE THE NEXT DAY. I TOOK THE VEHICLE ON THE INTERSATE AND FOUND I HAD THE SAME PROBLEMS. I RETURNED THE VEHICLE THE NEXT DAY. I INFORMED THE DEALERSHIP THAT I WENT ON-LINE AND FOUND OTHERS WHO HAVE HAD THE SAME PROBLEMS. IT WAS SUGGESTED THAT A 'SHIM KIT'COULD HELP. THE DELALERSHIP TOLD ME I HAD THE 'WRONG' TIRES ON THE VEHICLE, ALTHOUGH THEY WERE VIRTUALLY NEW. THEY SAID I NEEDED "DIRECTIONAL" TIRES. I PURCHASED AND INSTALLED NEW DIRECTIONAL TIRES. I TOOK THE VEHICLE BACK TO THE DEALERSHIP. THE DEALERSHIP INSTALLED A SHIM KIT, WHICH HELPED BUT DID NOT SOLVE THE PROBLEMS. THEY TOLD ME THAT THEY DID ALL THEY COULD DO. THEY DID NOT LIST THE SHIM KIT ON THEIR REPAIR PAPERWORK FOR THE VEHICLE. I HAD NO PROBLEM WITH THE VEHICLE BEFORE TAKING IT IN FOR THE CHECKUP. THIS IS EVIDENTLY A MANUFACTURING DEFECT, WHICH A 'QUICK FIX' WAS DONE AT THE TIMEOF MANUFACTURE. IT DID NOT ELIMINATE THE PROBLEM. IT ONLY "HID" THE PROBLEM. MY VEHICLE STILL HAS A SHIMMY AND ALIGNMENT PROBLEMS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
1) I TOOK MY 05 TOYOTA MATRIX INTO THE DEALERSHIP FOR A 60,000 MILE CHECK UP. I HAD PURCHASED THE 100,000 MILE WARRANTY WHEN THE VEHICLE WAS BOUGHT. I WAS BILLED $700.00, AND TOOK THE VEHICLE HOME. 2) I TOOK THE VEHICLE ON THE INTERSTAT TO WORK AND NOTICED A VERY BAD 'SHIMMY', AND THE VEHICLE DRIFTED TO THE LEFT. A DEFINITE ALIGNMENT PROBLEM. I WAS VERY UPSET AT SPENDING $700, TO HAVE THE VEHICLE RETURNED IS WORSE CONDITION THAN WHEN I TOOK IT IN. FOR THE CHECK UP. I TOOK THE VEHICLE BACK TO THE DEALERSHIP. THEY TOLD ME THEY "ADJUSTED" THE ALIGNMENT, AND RETURNED THE CAR TO ME. I TOOK THE VEHICLE ON THE INTERSTATE AND FOUND I HAD THE SAME PROBLEMS. I TOOK THE VEHICLE BACK THE NEXT DAY TO THE DEALERSHIP. THE DELERSHIP TOLD ME THAT 'CENTERING RINGS' WERE NOT PUT ON THE RIMS INSTALLED ON THE VEHICLE. I HAD CENTERING RINGS PUT ON THE VEHICLE, AND TOOK IT BACK TO THE DEALERSHIP FOR THE PROBLEMS TO BE FIXED. THEY RETURNED THE VEHICLE THE NEXT DAY. I TOOK THE VEHICLE ON THE INTERSATE AND FOUND I HAD THE SAME PROBLEMS. I RETURNED THE VEHICLE THE NEXT DAY. I INFORMED THE DEALERSHIP THAT I WENT ON-LINE AND FOUND OTHERS WHO HAVE HAD THE SAME PROBLEMS. IT WAS SUGGESTED THAT A 'SHIM KIT'COULD HELP. THE DELALERSHIP TOLD ME I HAD THE 'WRONG' TIRES ON THE VEHICLE, ALTHOUGH THEY WERE VIRTUALLY NEW. THEY SAID I NEEDED "DIRECTIONAL" TIRES. I PURCHASED AND INSTALLED NEW DIRECTIONAL TIRES. I TOOK THE VEHICLE BACK TO THE DEALERSHIP. THE DEALERSHIP INSTALLED A SHIM KIT, WHICH HELPED BUT DID NOT SOLVE THE PROBLEMS. THEY TOLD ME THAT THEY DID ALL THEY COULD DO. THEY DID NOT LIST THE SHIM KIT ON THEIR REPAIR PAPERWORK FOR THE VEHICLE. I HAD NO PROBLEM WITH THE VEHICLE BEFORE TAKING IT IN FOR THE CHECKUP. THIS IS EVIDENTLY A MANUFACTURING DEFECT, WHICH A 'QUICK FIX' WAS DONE AT THE TIMEOF MANUFACTURE. IT DID NOT ELIMINATE THE PROBLEM. IT ONLY "HID" THE PROBLEM. MY VEHICLE STILL HAS A SHIMMY AND ALIGNMENT PROBLEMS. *TR
FAILURE OF RETENTION SYSTEM FOR FRONT RIGHT INNER FENDER/SHIELD. THERE IS ONLY ONE RETENTION POINT AT FRONT (ON BUMPER). WHEN FAILS, SHIELD/INNER FENDER BEHIND FRONT BUMPER DRAGS ON GROUND. HOLE FOR RETENTION PIN HAS ONLY ABOUT 1/4 INCH OF MATERIAL TO REAR OF HOLE - THE PLASTIC SPLITS. DID NOT SPLIT IN RESPONSE TO HITTING ANYTHING - CAR WAS SITTING IN DRIVEWAY WHEN FAILED. WHEN TOOK TO DEALER (STILL UNDER WARRANTY), OFFERED CHOICE OF CABLE TIE REPAIR (FREE) OR REPLACEMENT OF ENTIRE INNER FENDER ASSEMBLY ($211). CHOSE CABLE TIE, ALTHOUGH DEALER ALSO LEFT ROPE REPAIR I HAD INSTALLED TO HOLD UNTIL GETTING TO DEALER. DEALER INDICATED ROPE SHOULD STAY - HARDLY A REAL REPAIR. LEFT SIDE FAILED PREVIOUSLY - HAD TO PERSONALLY REPLACE RETENTION PIECES. DEALER SERVICE REP INDICATED THAT THEY SEE A NUMBER OF MATRIX XR AND XRS MODELS WITH SAME PROBLEM, DUE TO GROUND EFFECTS INSTALLED ON THOSE MODELS. SEEMS TO STRONGLY IMPLY A DESIGN DEFECT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
CLOCK, HVAC SWITCHES BLINK ON AND OFF INTERMITTENTLY REGARDLESS OF VEHICLE MOVEMENT. POWER LOCKS WORK INTERMITTENTLY INCLUDING WHEN VEHICLE IS PUT IN GEAR. IT ALMOST SEEMS LIKE A ELECTRICAL SHORT BUT IT COMES AND GOES. THIS PROBLEM RESEMBLES THE MULTITUDE OF COMPLAINTS REGARDING THIS MAKE AND MODEL. THERE IS ALSO A VIBRATION IN THE STEERING WHEEL AT HIGHWAY SPEEDS WHICH ALSO RESEMBLES A MULTITUDE OF COMPLAINTS REGARDING THIS MAKE AND MODEL. I AM SURPRISED AFTER READING THE NUMEROUS ELECTRICAL COMPLAINTS THAT TOYOTA HAS NOT OFFERED A REMEDY OR RECALL.
WHILE DRIVING THE CAR STALLS. MAINLY THE ISSUE APPEARS TO HAPPEN WHEN TURNING. SUDDENLY, AND ONLY OCCASIONALLY, THE CAR DIES WHILE TURNING. ALL LIGHTS ARE LOST AND POWER STEERING GIVES OUT. SINCE THE LIGHTS ON THE CAR AND THE POWER STEERING GIVE OUT, IT IS A SCARY ISSUE. WE HAVE TO PUT THE CAR IN NEUTRAL (SINCE WE'RE DRIVING) AND RESTART THE ENGINE. BACK IN 2010 WE BROUGHT OUR CAR IN FOR THE 2010 RECALL WHERE THEY REPLACED THE PART, ALTHOUGH WE NEVER HAD A STALLING ISSUE THEN. OUR CAR IS STILL AT THE DEALERSHIP BEING LOOKED AT BUT WE WERE TOLD BY TOYOTA CORPORATE THAT THIS ISN'T AN ISSUE RELATED TO THE 2010 STALLING RECALL, SO IT WOULD NOT BE COVERED EVEN IF THE SAME PART THAT WAS REPLACED DURING THE RECALL IS THE ONE THAT NEEDS TO BE REPLACED AGAIN. ADDITIONALLY, THE DEALERSHIP IS HAVING TROUBLE IDENTIFYING THE CAUSE OF THE ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE REAR SEAT PASSENGER-SIDE AND DRIVER-SIDE RESTRAINTS ARE POORLY DESIGNED AND AS SUCH, THEY DO NOT PROVIDE ANY LATERAL SECURITY NEAR THE DOORS FOR SMALL PASSENGERS. MY SIX YEAR OLD DAUGHTER OF AVERAGE SIZE USUALLY FALLS BELOW THE SHOULDER RESTRAINT WHEN SHE FALLS ASLEEP. WHEN SHE AWAKES AND LIFTS HER TORSO, THE SHOULDER RESTRAINT OFTEN ENDS UP BEHIND HER TORSO! THIS RENDERS THE SHOULDER RESTRAINT COMPLETELY INEFFECTIVE IN PREVENTING INJURY TO THE UPPER TORSO OR HEAD IN ANY SIGNIFICANT COLLISION. HER HEAD ENDS UP RESTING ON THE DOOR AND THIS IS POTENTIALLY DEADLY IN A SIDE-IMPACT CRASH. *TR
BOTH REAR SEAT BELTS LOCK UP WHEN IN USE. THE INDIVIDUAL SITTING AT EITHER SEAT USING THE BELT IS UNABLE TO MOVE DUE TO A LOCKED BELT. YOU CAN NOT LEAN OR MOVE FORWARD OR IN ANY DIRECTION. YOU MUST RELEASE THE BELT LATCH IN ORDER TO BE ABLE TO MOVE OR LEAN FORWARD. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE DIFFERENTIAL AND BOTH REAR WHEEL BEARING FAILED AT 99,823, THE AXIAL BOOTS FAILED EARLIER AT 92,55 MILES. TOTAL COST WAS $4,240. CAR WAS DRIVEN INTO REPAIR SHOP MAKING LOUD NOISES. *TR
WE OWN A 2005 TOYOTA MATRIX AWD XR WITH A FACTORY INSTALLED MOON ROOF. IT HAS BEEN TO THE DEALER 2 TIMES FOR A RATTLE IN THE ROOF. 1ST DIAGNOSIS: FOUND ROOF SUPPORT TO BE SLIGHTLY LOOSE DUE TO LACK OF SPOT WELD, BENT LIP OF SUPPORT DOWN AND APPLIED FOAM TO ALL POINTS OF CONTACT. 2ND DIAGNOSIS: SUPPORT BRACES ARE LACKING INSULATION AND SEALER, CAUSING THEM TO BE NOISY OVER BUMPS. VEHICLE IS BACK FROM THE 2ND REPAIR AND STILL HAS THE RATTLE NOISE. WE ARE CONCERNED THAT THE ROOF SUPPORTS NOT BEING CORRECT IN THE MANUFACTURING PROCESS MAY MAKE THE CAR LESS STRUCTURALLY SOUND NOW OR IN THE FUTURE AS THE INSULATION WEARS DOWN. THE SERVICE MANAGER SAID THIS LACK OF INSULATION A PROBLEM THEY HAVE BEEN SEEING IN THE CARS. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
2005 TOYOTA MATRIX - PASSENGER SIDE FRONT AUTOMATIC WINDOW FAILURE; WINDOW WAS OUT OF ALIGNMENT AND STUCK IN A POSITION THAT WAS NOT ALL THE WAY CLOSED (OR OPEN). THE WINDOW REGULATOR (WHICH WAS BENT OUT OF SHAPE) AND SMALL MOTOR WAS REMOVED BY OWNER AND THE WINDOW IS NOW PERMANENTLY IN CLOSED POSITION. THIS SOUNDS VERY SIMILAR TO THE PROBLEM LEADING TO THE RECALL OF 2003 AND 2004 MODELS. *TR
TL*THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT PASSENGER WINDOW SPONTANEOUSLY SHATTERED. THE RISK OF A SERIOUS INJURY WAS INCREASED. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE AND OBTAIN A REMEDY. THE MANUFACTURER STATED THAT HIS VEHICLE YEAR WAS EXCLUDED FROM THE VOLUNTARY SAFETY CAMPAIGN; THEREFORE, HE WAS REFERRED TO A LOCAL DEALER. THE FAILURE AND CURRENT MILEAGES WERE 62,500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I OWN A 2005 TOYOTA MATRIX. ON 10/29/09 THEY HAD TO REPLACE THE WHOLE COMPUTER SYSTEM. MECHANIC SAID THAT THEY HAD TROUBLE WITH ALOT OF THE MATRIXS AND COROLLAS. COST ME ABOUT $1000.00 TO REPLACE. MY CLOCK HAS BEEN COMING ON EVERY SO OFTEN,BUT MOSTLY STAYS OFF.THE DOORS ARE NOT SUPPOSE TO LOCK IF KEY IS IN IGNITION OR RUNNING. THREE TIMES IT HAS LOCKED ME OUT. THE DASH BOARD LIGHTS ARE MEDDED UP ONLY HALF LIGHT UP,THIS HAS BEEN THIS WAY FOR WELL OVER A YEAR. WHEN I TOOK IT TO THE DEALER WHEN I HAD THE WORK DONE THEY NEVER FIXED IT. I THINK THAT SOMEONE SHOULD LOOK INTO THIS MATTER BECAUSE IF THEY HAD TO REPLACE THE COMPUTER ON SO MANY CARS THEY SHOULD HAVE A RECALL. ALSO, MY PEDAL GOT STUCK AND CAUSED ME TO RUN INTO A SNOW BANK AND MESS UP MY FRONT FENDER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .