Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2006 Toyota Matrix submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 50 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 50, in the owner's own words
The contact owns a 2006 Toyota Matrix. The contact received notification of NHTSA Campaign Number: 19V627000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
HOW CAN I GET TOYOTA TO QUIT SENDING ME NOTICES. I'M GETTING ABOUT 1 A WEEK NOW FOR A CAR THAT WAS DEMOLISHED AT A JUNKYARD IN JANUARY 2017. I'VE PROVIDED THEM PROOF THAT THEY ARE SENDING TO ME BUT THEY WON'T STOP....PLEASE HELP OR FORWARD ME ON TO SOMEONE WHO CAN HELP. THANKS!
YOUR WEBSITE WHERE I ENTER MY VIN RETURNS A "REQUEST WAS INVALID" MESSAGE. "ONE OR MORE PARAMETERS WERE INVALID." NOTHING IS EXPLAINED. WHY DID THIS MESSAGE SHOW?
MY CLOCK STARTED GOING OUT. SOMETIMES IT WOULD BE ON AND OTHER TIMES IT WOULD GO OFF AND NOW IT TURNS ON AND OFF IN ITS OWN TIME FACTOR WHEN I AM DRIVNG AND THE CAR IS IN MOTION AND WHEN I AM STOPPED AT TRAFFIC LIGHTS.. I ASKED THE TOYOTA DEALER IF THEY COULD FIX MY CLOCK. I HAD THEM DO A DIAGNOSTIC TEST ON THE CLOCK WHICH COST AROUND $110 APPROX.. THEY SAID THEY COULD FIX MY CLOCK FOR $416.31 AND THAT IS WAS CONNECTED TO MY AIR BAGS. MY TOYOTA DEALER SAID THEY REPLACED MY TAKATA AIRBAG ON THE FRONT PASSENGER SIDE ON 2-18-2016, AND TOLD ME THE OTHER AIRBAGS WERE NOT TAKATA. BUT I WONDERED IF MY CLOCK DOESN'T WORK AND IT'S TIED INTO MY AIRBAGS, IF I GET INTO A WRECK WILL MY AIRBAGS DEPLOY OR NOT DEPLOY BECASUSE I HAVEN'T FIXED MY CLOCK?
LETTER FROM CONGRESSWOMAN CAPPS ON BEHALF OF CONSTITUENT RE WHY EFFORTS ARE FOCUSED ON REPLACING THE PASSENGER SIDE AIRBAGS FIRST AND NOT THE DRIVER SIDE AIRBAGS WHICH SEEMS MORE RELEVANT. *SMD
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION IN MAY OF 2016 FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I JUST ARRANGED A 3RD APPOINTMENT TO HAVE REPAIRS ON MY TOYOTA MATRIX FOR MY SAFETY RECALL. I HAVE BEEN TOLD THAT THERE IS NO PART TO ACCOMPLISH THE REPAIRS TWICE NOW. MY NEXT APPT IS SET FOR THE END OF AUGUST AND I AM HOPING THAT THE PART WILL BE AVAILABLE! IT IS VERY DIFFICULT TO COMPLY WITH NOT HAVING A PASSENGER RIDE WITH ME. PLEASE ORDER AND DELIVER A SUITABLE PART TO THE OWINGS MILLS TOYOTA SERVICE CENTER.
INITIAL RECALL WAS ISSUED FOR CAR NEARLY 1 YEAR AGO TODAY. REMEDY WAS NOT AVAILABLE AT THE TIME. RECEIVED A NOTICE THAT THE PART WAS AVAILABLE AND REPLACEMENT COULD BE SCHEDULED APPROXIMATELY 2 MONTHS AGO BUT WAS INFORMED THE PART HAD TO BE ORDERED BY THE DEALER. FOLLOW UP CALL TODAY INDICATES THE PART IS STILL BACK ORDERED AND I AM UNABLE TO HAVE THE REPAIR DONE. THIS IS UNACCEPTABLE WHEN THE RECALL NOTICE INDICATES THAT A PASSENGER IN THE CAR COULD BE SERIOUSLY INJURED OR KILLED IN THE EVENT OF AN ACCIDENT. TOYOTA HAS NOT REMEDIED THE PROBLEM IN A YEAR, AND IS NOT MAKING SATISFACTORY PROGRESS IN OBTAINING THE PART OR SCHEDULING THE REPAIR.
"TAKATA RECALL" RECEIVED INTERIM NOTICE APPROX MAY 2015 RECEIVED REMIDY NOTICE MAY 2016 PURCHASED CAR NEW AND HAVE CONTACTED TOYOTA OF INVERGROVE HEIGHTS MN. SEVERAL TIMES ABOUT RECALL REPAIR, ONLY TO BE TOLD NO PARTS AVAILABLE! I AM AFRAID OF LIABILITY AND OR DEATH FROM DEPLOYED AIR BAGS TO BOTH DRIVER & PASSENGER. ALSO PAID OPTION FOR ADDITIONAL SIDE AIR BAG PACKAGE. WHEN CAN WE EXPECT RESOLVE AND WHY IS MY LIFE AND PASSENGERS OF LESS VALUE THAN THOSE IN PRIORITY STATES? WHY ARE NO FINES TO TAKATA OR THE VEHICLE MANUFACTURERS BEING INITIATED? WE OWNERS FEEL AS LIFE AND LIMB & VEHICLE VALUATION ARE AT RISK. IT SEEMS VOLKSWAGON DIESEL OWNERS ARE RECEIVING PREFERENTIAL ATTENTION AND POSSIBLE BUY BACKS, WHILE NOT AS RISK OF THE SAME EXPOSURE. TAKATA INDUSTRIES MAY GO BANKRUPT OR TOTALLY FAIL WITH NO RESOLVE FROM THEM OR AUTO MANUFACTURERS. LEAVING THE VEHICLE OWNERS OPEN TO DEATH, INJURY,LAWSUITS AND FINANCIAL LOSS OF VEHICLE VALUE. PLEASE HELP! PLEASE HELP!
TAKATA RECALL I FINALLY RECEIVED MY INSTRUCTIONS FOR REPLACING THE DANGEROUS PASSENGER AIRBAG ON MY TOYOTA MATRIX AFTER CLOSE TO A YEAR OF WAITING ON THEIR FOLLOW-UP. WHEN I REACHED OUT TO MY LOCAL TOYOTA DEALERSHIP, MCGEORGE TOYOTA IN RICHMOND VA, I WAS TOLD THAT THEY HAD TO ORDER THE PART AND IT WOULD BE 3 MONTHS BEFORE IT COULD BE FIXED. I SUPPOSED FREE REPAIRS ARE MUCH MORE DIFFICULT TO SCHEDULE.
I JUST HEARD ANOTHER PASSENGER WAS KILLED BY AN AIR BAG IN A TOYOTA PRODUCT. I WAS TOLD OVER 6 MONTHS AGO BY TOYOTA I WOULD BE CONTACTED FOR A REPLACEMENT AIRBAG. I FINALLY GOT A REMEDY NOTICE FROM TOYOTA TO CONTACT MY DEALER AND SEE ABOUT GETTING IT FIXED. MY DEALER SAID THEY ONLY CAN DO 7 AIR BAG REPLACEMENTS A WEEK AND IT WOULD BE 8-9 MONTHS BEFORE THEY COULD GET TO MY CAR. I CONTACTED TOYOTA US HEADQUARTERS AND THEY SAID IT SHOULD ONLY BE 2-3 WEEKS. (REF # 1604011854) . I CONTACTED THE DEALER AGAIN WHO REITERATED IT WOULD BE 8-9 MONTHS. THIS DELAY SEEMS LIKE A STRATEGY ON TOYOTA'S PART AND NOT A SHORTAGE OF PARTS. WHO IS NEGLECTING THEIR DUTY ON THIS POTENTIALLY FATAL DEFECT. TOYOTA, THE DEALER, OR THE NHTSA. THIS IS UNACCEPTABLE. PEOPLE LOSING THEIR LIVES BECAUSE OF A LACK OF GOVERNMENT ACTION. IF THEY CAN'T FIX THE AIRBAG, THEY SHOULD PROVIDE OWNERS WITH CARS WITHOUT THE DEFECT. DO YOUR JOB. I AM CONTACTING MY CONGRESSMAN AND SENATORS ABOUT THIS.
AFTER RECEIVING THE NOTICE FROM TOYOTA, I SCHEDULED AN APPOINTMENT AND TOOK MY CAR IN TO HAVE THE RECALL FIXED - TAKING A DAY OFF OF WORK TO DO SO. I THEN TOOK A SHUTTLE RIDE HOME AND AFTER SEVEN HOURS OF WAITING I CALLED ASKING ABOUT THE STATUS OF MY CAR. AFTER ANOTHER SHUTTLE RIDE TO THE DEALER I FOUND OUT THAT THEY ONLY DID THE INSPECTION AND DID NOT FIX THE AIR BAG. THEY SAID THEY WOULD CALL ME WHEN THE PART WAS IN TO RESCHEDULE THE ACTUAL REPAIR. ALL I GOT WAS "SORRY FOR THE INCONVENIENCE." QUESTIONS: WHY DOES DOES TOYOTA SEND OUT A RECALL NOTICE WITHOUT ENSURING THAT THE DEALERSHIPS HAVE ALL OF THE NECESSARY PARTS TO HANDLE ALL OF THE RECALL REPAIRS? WHY WOULDN'T THE DEALER INFORM THE CUSTOMER ABOUT THE PARTS SITUATION BEFORE THEY BRING THEIR CAR IN TO BE FIXED? HOW WILL I BE COMPENSATED FOR THE SEVEN HOURS OF WAGES THAT I GAVE UP TO GET MY CAR FIXED? HOW MANY HOURS WILL I LOSE FOR THE SECOND REPAIR? HOW MANY OTHER CUSTOMERS ARE HAVING A SIMILAR EXPERIENCE????
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 04/12/16 *BF
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL. I RECEIVED A RECALL LETTER FROM THE MANUFACTURER IN AUGUST OF 2015. IT IS NOW 1/22/16 AND THE PROBLEM HAS STILL NOT BEEN ADDRESSED. I CALLED TOYOTA CUSTOMER SERVICE ON 10/22/15 AND THEY INFORMED ME THAT THE REPAIRS WERE CURRENTLY IN PHASE 2 AND THAT CALIFORNIA WAS PHASE 4. SINCE THEN, I HAVE HAD TO RENT A CAR ON ONE OCCASION WHEN I NEEDED TO ACCOMMODATE 4 PASSENGERS AND UNLESS THIS GETS FIXED BY MID-MARCH, I WILL LIKELY NEED TO RENT A CAR FOR 4 DAYS FOR A FAMILY TRIP. THIS IS NOW COSTING ME MONEY WHICH I SHOULD NOT HAVE TO PAY IF MY CAR WAS SERVICED IN A REASONABLE TIME-FRAME. IT'S NOW BEEN 5 MONTHS SINCE RECEIVING THE RECALL NOTICE AND I HAVE YET TO RECEIVE A LETTER AS TO WHEN I CAN GET MY CAR FIXED. FRANKLY, THIS IS VERY UNACCEPTABLE AND I FEEL THAT IF TOYOTA CAN'T MAKE THIS RIGHT, THEN THEY SHOULD PAY FOR THE RENTAL CAR I WILL NEED IN MARCH.
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/16*LJ UPDATED 04/11/16.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ UPDATED 12/13/2017*JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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