THE CAR WOULD NOT SHIFT BEYOND SECOND GEAR (AUTOMATIC TRANSMISSION) AND NOT GO INTO REVERSE. GOT IT TOWED TO MY GARAGE AND THEY ARE IN THE PROCESS OF REPLACING THE ENTIRE TRANSMISSION. *KB
- NHTSA ID
- 10429321
- Incident
- Oct 6, 2011
- Mileage
- 950,000 mi
Owner-reported complaints naming the transmission system, filed with NHTSA
Data refreshed
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2006 Toyota Matrix submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE CAR WOULD NOT SHIFT BEYOND SECOND GEAR (AUTOMATIC TRANSMISSION) AND NOT GO INTO REVERSE. GOT IT TOWED TO MY GARAGE AND THEY ARE IN THE PROCESS OF REPLACING THE ENTIRE TRANSMISSION. *KB
AS I WAS DRIVING TO WORK ON DECEMBER 28, 6:50 AM I GRADUALLY FELT MY CAR SLOWING DOWN SO I TRIED ACCELERATING WITH NO SUCCESS! WHEN I LOOKED IF I HAD FORGOTTEN TO LOWER THE SAFETY BRAKE, I CHECKED MY BOARD AND SAW A CHECK ENGINE SIGN SO I PULLED OF TO THE GAS STATION (LUCKY THERE WAS ONE WHEN THIS HAPPENED AND NO TRAFFIC). I CALLED FOR A TOWING AND TURNED OF THE CAR. WHEN THE TOWING GUY CAME, HE TRIED MY VEHICLE AND NOTHING SEEMED TO BE WRONG EXCEPT FOR THE CHECK ENGINE SIGN THAT WAS STILL UP... WHEN I WENT TO THE GARAGE, MY CAR WAS SCANNED AND THE PO607 ERROR WAS FOUND IN THE COMPUTER'S HISTORY! THERE OBVIOUSLY IS A PROBLEM WITH THE ACCELERATOR ON MY TOYOTA MATRIX 2006 AND THERE IS NO RECALL FOR THAT PROBLEM WHICH IS NOT NORMAL EITHER! THIS IS A CAR I BOUGHT ON AUGUST 2010 FROM A POPULAR DEALER SO ITS SECOND HAND AND I'M PRETTY SURE THIS IS NOT THE FIRST TIME SUCH A PROBLEM OCCURS WITH IT. *TR
MY REAR DIFFERENTIAL IN MY 2006 TOYOTA MATRIX XR 4WD WAS MAKING A WHINING NOISE THAT INCREASED IN VOLUME AS SPEED INCREASED. I TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT IT WAS THE REAR DIFF. AND WOULD COST $2300 TO REPLACE. CAR HAS 68K. POWERTRAIN WARR. IS 5 YRS. OR 60K. DEALER QUOTED ME PRICE OF $2388 TO FIX?? I SAID IT SHOULD NOT HAVE GONE OUT AS I HAVE DONE EVERY MAINTENANCE ON THIS CAR. THEY THEN OFFERED ME A MEASLY 10% AS A WHINER/CONSOLATION FEE. I THEN CALLED THE "CUSTOMER CENTER" OF TOYOTA AND WAS EVENTUALLY TOLD THAT THEY WOULD UP THE "OFFER" TO $600, AND THAT WAS THEIR FINAL OFFER. THEY THEN CALLED ME THE NEXT DAY AND TOLD ME THAT IT WAS ACTUALLY THE TRANSMISSION COUPLING ASSY, AND THAT IT WOULD COST ANOTHER $400. TOYOTA SAID THEY WOULD COVER THE DIFFERENCE OF $400 SINCE IT WAS MISDIAGNOSED. I SAID THEY SHOULD COVER ALL OF IT SINCE IT WAS CLEARLY DEFECTIVE. THEY REFUSED. THEN I FOUND A TOYOTA TECHNICAL SERVICE BULLETIN ON THE INTERNET DESCRIBING THE EXACT PROBLEM, DATED AUGUST 23, 2007. SO THEY KNEW ABOUT THE PROBLEM, AND DID NOT NOTIFY ME. I KNOW THIS MUST HAVE HAPPENED OVER A LONG TIME, AND I COULD HAVE BROUGHT THE CAR IN TO BE INSPECTED, WELL WITHIN ITS WARRANTY, BUT TOYOTA DID NOTHING. I THINK TOYOTA IS NOT STANDING BEHIND THEIR PRODUCT. $2417 LATER, TOYOTA WOULD NOT ACKNOWLEDGE THAT THIS WAS A DEFECTIVE PART, AND FORCED ME TO PAY FOR IT. I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED HAD THIS PART SEIZED UP ON ME AT 65 MPH IN TRAFFIC, OR ON ONE OF OUR ICY MOUNTAIN ROADS IN THE WINTER. *TR
ABOUT 10:00 PM WHEN I WAS JUST PULLING ON TO I-84 IN DOWNTOWN HARTFORD, CT THE MANUAL TRANSMISSION OF MY TOYOTA MATRIX MADE A VERY LOUD GRINDING SOUND AND I COULD NOT MOVE. THANKFULLY, MY MOMENTUM ENABLED ME TO GET OVER TO THE SIDE OF THE HIGHWAY BUT I WAS STILL STICKING OUT INTO THE RIGHT LANE JUST AROUND A CURVE IN THE ROAD. A STATE POLICE TROUPER PULLED BEHIND ME ALMOST IMMEDIATELY AND PUT ON HIS LIGHTS TO WARN CARS AWAY. OTHERWISE, I AM CERTAIN MY CAR WOULD HAVE BEEN REAR-ENDED WHILE I WAITED FOR THE TOW TRUCK. THE REPAIR SHOP I HAD THE CAR TOWED TO SAID THAT A BEARING HAD FAILED AND DESTROYED THE TRANSMISSION. I HAD TO GET A COMPLETELY NEW TRANSMISSION AT A COST OF OVER $2000. THIS CAR HAD OVER 105,000 MILES ON IT, BUT THEY WERE MOSTLY HIGHWAY MILES AND THE TRANSMISSION SHOULD NEVER HAVE FAILED THIS EARLY. *TR
ENGINE CODE P2610: ECM / PCM INTERNAL ENGINE OFF TIMER PERFORMANCE EXPERIENCED ISSUES: - ABRUPT JERKING TO LEFT DURING ACCELERATION - HARSH SHIFT OF TRANSMISSION DURING CRUISING SPEED - INTERMITTENT NON-START CONDITION ACTION TAKEN: DEALER REPLACED ENGINE CONTROL COMPUTER (PART NO. 89661-02K41). *TR
I HAVE A 2006 TOYOTA MATRIX XRS 6 SPEED MANUAL TRANSMISSION. I PURCHASED THE CAR NEW AND HAVE SERVICED THE CAR WITH THE DEALERSHIP FROM DAY ONE. TODAY I BROUGHT IT IN FOR ITS 45000 MILE SERVICE AND TOLD THEM TO CHECK THE CLUTCH BECAUSE WE NOTICED IT STICKING/SLIPPING IN 5TH GEAR. TURNS OUT I NEED TO REPLACE THE CLUTCH AT A COST OF $1200 EVEN THOUGH I HAVE THEIR PLATINUM SERVICE/EXTENDED WARRANTY PLAN. I HAVEN'T EVEN WORN OUT THE BRAKES AND I HAVE TO REPLACE THE CLUTCH!!!! I AM A 46 YEAR OLD MOTHER AND HAVE DRIVEN SEVERAL CARS WITH A MANUAL TRANSMISSION AND NEVER HAD TO REPLACE A CLUTCH WITH SUCH LOW MILEAGE. I READ ON EDMUNDS CAR SPACE ABOUT THIS AND IT SAID TO COME TO YOUR WEBSITE TO DOCUMENT THIS. *TR
BEARING GOING IN 2006 TOYOTA MATRIX 5 SPEED MANUAL TRANSMISSION. *TR
CLUTCH HAD TO BE REPLACED AT 35,557 MILES. *TR
I HAD CHECK ENGINE LIGHT ON AND COULDN'T GET INSPECTION. DEALER SAID I NEED NEW TRANSMISSION AND HAD REPLACE THE TRANSMISSION WITH THE SAME PROBLEM AND THEY REPLACE ENGINE CONTROL MODULE AGAIN. *TR
I HAD A CHECK ENGINE LIGHT ON SO I WENT TO THE DEALER TO GET IT FIX. THEY TOLD ME I NEED A NEW TRANSMISSION. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .