2010 Toyota Matrix Airbags Problems

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO AN APARTMENT BUILDING. THE DRIVER STATED THAT THE BRAKE PEDAL WAS DEPRESSED DURING THE FAILURE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED A FRACTURED STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR BOTH UNINTENDED ACCELERATION AND AN UNKNOWN AIR BAG RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS INVALID.

NHTSA ID

11142316

Incident

Sep 28, 2018

Mileage

40,000 mi

"TAKATA RECALL". I PURCHASED THE VEHICLE ON 4/27/2017. I RECEIVED A RECALL NOTICE APPROXIAMATELY 1 WEEK LATER. I CALLED THE DEALER I PURCHASED IT THROUGH, THEY TOLD ME WHEN I RECEIVE A LETTER FROM TOYOTA THAT THE AIRBAGS ARE AVAILABLE, TO CALL BACK. IT HAS BEEN ALMOST 5 MONTHS AND THE VEHICLE HAS NOT YET BEEN REPAIRED. I REALLY WOULD LIKE MY CAR REPAIRED SOON, AS THE WEATHER HERE IN ROCHESTER IS GOING TO GET SNOWY IN THE NEXT FEW MONTHS. I WANT TO FEEL SAFE IN MY CAR, AS I TRANSPORT MY DAUGHTER THAT IS 3 1/2 YEARS OLD. CAN YOU PLEASE GIVE ME SOME GUIDANCE AS TO HOW I CAN GET MY VEHICLE REPAIRED SOON?

NHTSA ID

11023840

Incident

May 8, 2017

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V689000 (VISIBILITY) AND 16V340000 (AIR BAGS); HOWEVER, THE REMEDY PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11020284

Incident

May 15, 2017

TAKATA RECALL - I HAVE CONTACTED SEVERAL TOYOTA DEALERSHIPS IN MY AREA (BATON ROUGE, LA), SOME OF THEM MORE THAN ONCE. NONE OF THEM ARE ABLE TO DO THE AIRBAG RECALL, CLAIMING THEY DO NOT HAVE THE NECESSARY PART AND DO NOT KNOW WHEN THEY WILL HAVE IT. THIS HAS BEEN GOING ON FOR PROBABLY ABOUT A YEAR NOW. ONE OF THEM ACTUALLY SUGGESTED THAT THE REMEDY WAS TO PREVENT ANYONE FROM SITTING IN THE FRONT PASSENGER'S SEAT. I HAVE A WIFE AND 2 SMALL CHILDREN; THAT IS NOT AN OPTION, AND IT WAS RIDICULOUS AND INSULTING TO SUGGEST IT. I BOUGHT A CAR WITH 4 DOORS AND (AT LEAST) 4 SEATS FOR A REASON, AND THAT'S WHAT I EXPECT TO HAVE. TOTALLY UNACCEPTABLE ANSWER THERE. ANYWAY, I HAVE BEEN UNABLE TO RESOLVE THIS WITH THE LOCAL DEALERSHIPS, SO I AM FILING A COMPLAINT HERE. I WISH I HAD FOUND OUT ABOUT THIS FORM 6 OR 9 MONTHS AGO. THANKS IN ADVANCE.

NHTSA ID

11016023

Incident

Aug 27, 2016

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (AUTONATION TOYOTA HAYWARD LOCATED AT 24773 MISSION BLVD HAYWARD, CA 94544 510-224-4854) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AFTER THE CONTACT LEFT THE VEHICLE AT THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11004919

Incident

Jul 11, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ROSEVILLE TOYOTA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11004233

Incident

Jul 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TOYOTA OF FAYETTEVILLE, AR) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11004031

Incident

May 23, 2016

TAKATA RECALL RECALL WAS ON MAY 23, 2016, OVER ONE YEAR AGO, NO ACTION FROM TOYOTA

NHTSA ID

11001432

Incident

May 23, 2016

TAKATA RECALL. IT HAS BEEN MORE THAN A YEAR SINCE RECEIVING THE NOTICE OF PROBLEM AND IT HAS STILL NOT BEEN RESOLVED.

NHTSA ID

10995720

Incident

Jun 17, 2017

Mileage

72,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAUNDERS MOTORS COMPANY WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT CALLED THE MANUFACTURER, BUT THERE WAS NO ANSWER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10992433

Incident

May 23, 2016

TAKATA RECALL, I A WAS INFORMED BY TOYOTA THAT MY CAR WAS A RECALL BECAUSE OF THE PASSENGER SIDEAIRBAG. I CALLED TOYOTA IN DEERFIELD BEACH FL. SEVERAL TIMES AND THEY TOLD ME THE PART HASN'T COME IN YET. I DRIVE MY FAMLY AND FRIENDS AROUND AND WORRY ABOUT THEIR SAFETY! WHAT TO DO?

NHTSA ID

10969676

Incident

May 23, 2016

TAKATA RECALL NO REMEDY FOR MY PASSENGER AIRBAG YET. ITS TAKING TOO LONG. I CANT HAVE A FRONT PASSENGER WITH ME.

NHTSA ID

10968751

Incident

Mar 27, 2017

TAKATA RECALL - NO REMEDY HAS BEEN PROVIDED AND IT HAS BEEN EIGHT MONTHS. THE CAR WAS BROUGHT TO THE LOCAL DEALER IN JULY 2016 AND AS IT WAS THE FAMILY CAR WE WERE URGED TO TURN OVER THE VEHICLE TO THE DEALER IN FAVOR OF A LONG TERM RENTAL CAR UNTIL THEY WERE ABLE TO FIX IT. WE HAVE NOT HEARD ANYTHING IFROM TOYOTA SINCE AND NO ONE AT THE LOCAL DEALER CAN TELL US ANYTHING IN REGARDS TO TIMELINE FOR THE REMEDY.

NHTSA ID

10966094

Incident

Jul 22, 2016

Mileage

69,186 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10948466

Incident

Jan 16, 2017

TAKATA RECALL. ATTACHED NOTICE RECEIVED FEB 2016. TOYOTA RECOMMENDS NOT HAVING ANYONE IN THE PASSENGER SEAT. IT'S BEEN APPROXIMATELY ONE YEAR AND A REMEDY IS STILL NOT YET AVAILABLE.

NHTSA ID

10946859

Incident

Feb 1, 2016

MY CAR IS HAVING AN EXCESSIVE OIL CONSUMPTION ON WHICH IS A PROBLEM THAT TOYOTA DEALERS ARE FULLY AWARE OF AND ARE NOT WILLING TO DO ANYTHING TO FIX THE PROBLEM. IS UNACCEPTABLE THAT A CAR WITH ONLY 35,000 MILES ON IT CONSUMED ALL THE OIL OUT BEFORE IT REACHES 4,500 MILES FOR SERVICE REQUIREMENT. GOVERNMENT NEEDS TO DO SOMETHING ABOUT THIS FRAUDULENT DEALERS WHOM ARE TAKING ADVANTAGE OF PEOPLE LIKE ME AND STATING THAT ACCORDING TO TOYOTAS PROTOCOL THERE IS NOT PROBLEM WITH THE CAR IF ITS CONSUMING ALL THE OIL OUT AFTER THE 2 TEST TOYOTA PERFORMS. AND THEY DO NOT WANT CUSTOMERS TO GO WITH A PRIVATE MECHANIC TO PERFORM THE TEST BECAUSE THEY TAKE ALL OF THEIR LIABILITY OFF IF SOMEONE ELSE BESIDE TOYOTA MECHANICS TOUCH THE CAR. IT'S OBVIOUS THEY ARE HIDING SOMETHING AGAIN. PLEASE HELP.

NHTSA ID

10945105

Incident

Jan 19, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 15V689000 (VISIBILITY) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PART NOT AVAILABLE.

NHTSA ID

10944542

Incident

Jun 2, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10944190

Incident

Jan 10, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10939888

Incident

May 23, 2016

WE RECEIVED A RECALL NOTICE FOR THE AIR BAGS AND HAVE NOT RECEIVED A RESOLUTION YET. WE HAVE NOT BEEN SITTING IN THE PASSENGER SEAT SINCE WE RECEIVED NOTICE IN MAY OR JUNE 2016.

NHTSA ID

10920070

Incident

Jun 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ

NHTSA ID

10910767

Incident

May 23, 2016

MY RECALL IS LISTED AS INCOMPLETE WHICH MEANS A REMEDY IS NOT AVAILABLE YET. MY CAR IS 6 YEARS OLD NOW AND I THINK ENOUGH TIME HAS ELAPSED FOR THERE TO ALREADY BE A REMEDYBE A REMEDY AND IF NOT THEN SOMETHING NEEDS TO BE DONE TO RESOLVE THIS QUICKLY.

NHTSA ID

10897710

Incident

Aug 21, 2016

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3740000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10894382

Incident

Aug 1, 2016

Mileage

18,000 mi

RECEIVED RECALL NOTICE INDICATIING I SHOULD NOT USE FRONT PASSENGER SIDE SEAT. CHECKED WITH LOCAL DEALER WHO ASSURED THAT IT IS ABSOLUTELY SAFE TO USE THAT SEAT..SO WITH CONFLICTING INFO FROM TOYOTA AND THE DEALER JUST WHAT SHOULD I DO???

NHTSA ID

10892385

Incident

Aug 1, 2016

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. AFTER THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, IT WAS UNKNOWN IF THE TECHNICIAN DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

NHTSA ID

10663937

Incident

Nov 26, 2014

Mileage

77,000 mi