RoadVitals

2010 Toyota Prius Plug-In Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Mar 8, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 3, 2017

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2010 Toyota Prius Plug-In Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

Filed Mar 8, 2019

TOYOTA DEALER IN BUENA PARK ( AUTO NATION) INFORMED ME THAT MY TOYOTA VEHICLE REQUIRES REPAIR SERVICE AS PART OF A MANUFACTURE'S RECALL ( NHTSA RECALL NO 18V-684) AND AUTO NATION WILL PERFORM ANY REPAIRS SUBJECT TO RECALL NOTICE AT NO CHARGE AS PER ATTACHED COPY HERE, THIS MANUFACTURE'S RECALL NOTICE INDICATED THAT IF THE VEHICLE HAS EXPERIENCED AN INVERT FAILURE WITH CERTAIN HYBRID SYSTEM FAULTS RELATED TO THIS CONDITION,THE INVERTER ASSEMBLY WILL BE REPAIRED OR REPLACE FREE OF CHARGE. ON FEBRUARY 26, 2019, I WENT TO AUTO NATION AND EXPLAINED THAT THE ANOTHER TOYOTA DEALER REPLACED INVERTER AND ENGINE COOLANT ON THIS HYBRID VEHICLEON NOVEMBER 15, 2015 AND THIS VEHICLE EXPERIENCED SAME PROBLEM. ALSO, I ASKED TO PERFORM REPAIRS OR REPLACEMENT OF THE INVERTER. THE FEB 27, 2019 EMAIL FROM AUTO NATION MENTIONED THAT THEY DID NOT APPROVE REPAIR DUE TO HIGH MILEAGE AND THE AUTO NATION INVOICE #683196 DATED FEB.28, 2019 INDICATED THAT DEALER IS NOT AUTHORIZED TO PERFORM RECALL REPAIRS. I ATTACHED COPY OF EMAIL AND INVOICE. I BELIEVE THAT THE RECALL REPAIRS SHOULD BE DONE FOR THE SAFETY WITHOUT ANY DISCRIMINATION SUCH AS MY AGE AND RACE. I WILL DERIVE THE CAR AFTER RECEIPT OF TOYOTA CONFIRMATION THAT THIS VEHICLE IS SAFE. PLEASE LET ME KNOW YOUR INSTRUCTION.

NHTSA ID
11185147
Incident
Feb 28, 2019
BrakesDriver assistanceOther / unspecified
Filed Nov 5, 2018
Crash reported

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS PLUG-IN HYBRID. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT RELEASED THE ACCELERATOR PEDAL TO SWITCH THE VEHICLE INTO DRIVE. SUDDENLY, THE VEHICLE ACCELERATED BACKWARDS AND DROVE INTO A NEIGHBOR'S YARD. THE VEHICLE SPUN OUT OF CONTROL EVEN WITH THE CONTACT STANDING ON THE BRAKE PEDAL. AS A RESULT, THE VEHICLE STRUCK THE CORNER OF A NEIGHBOR'S HOUSE AND FINALLY CAME TO A STOP. THE CONTACT ATTEMPTED TO TURN OFF THE VEHICLE TWICE. THE VEHICLE WAS TOWED TO A TOW LOT UNTIL THE INSURANCE COMPANY PROVIDED FURTHER INSTRUCTIONS. THE CONTACT CALLED THE DEALER (CUMBERLAND TOYOTA, 1540 INTERSTATE DR, COOKEVILLE, TN 38501, (931) 272-3719) PRIOR TO THE CRASH ABOUT A POSSIBLE RECALL AND WAS INFORMED THAT THEY COULD NOT ASSIST UNTIL SHE RECEIVED A RECALL LETTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER HAD NOT BEEN CALLED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM), BUT THE CONTACT WAS NOT SURE IF IT WAS RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 74,000.

NHTSA ID
11145306
Incident
Nov 4, 2018
Mileage
74,000 mi
Electrical
Filed Feb 13, 2018
Crash reported

THIS RECALL NO LONGER APPEARS ON YOUR WEBSITE: 2010-2014 PRIUS RECALL HTTPS://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/02/TOYOTA-RECALLS-1-9-MILLION-PRIUS-HYBRIDS-FOR-SHUTDOWN-RISK/INDEX.HTM

NHTSA ID
11072726
Incident
Feb 13, 2018
Brakes
Filed Sep 20, 2017

THE BRAKE SYSTEM ABS NOT WORKS. THE CAR WAS IN MOTION ON THE STREET WHEN THE SYSTEM ABS STOPPED WORKING AND THE WARNING LIGHTS IN DASHBOARD. THE BRAKE PEDAL IS LOWERED UNEXPECTEDLY AND THE CAR CONTINUES NON-STOP UNTIL THE PEDAL IS REPEATEDLY DEPRESSED AGAIN. DIAGNOSTIC IN DEALER TOYOTA , KENDALL TOYOTA (10943 SOUTH DIXIE HIGHWAY MIAMI, FLORIDA 33156), SYSTEM ABS/VSC/TRAC NOT WORKING, (CODE C1391: ABNORMAL LEAK IN ACCUMULATOR). DATE SEPTEMBER 20 THE 2017. WARNING: AS NITROGEN IS RELEASED INTO THE BRAKE FLUID, THE BRAKE PEDAL MAY HAVE REDUCED HYDRAULIC PRESSURE. UNDER CERTAIN CIRCUMSTANCES, THIS CONDITION COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH. DEALER COST REPAIR , CHANGE NEW CYLINDER ASSY B (PART N 47080-47140), PUMP ASSY, BRAKE (PART N 47070-47060) AND 6.5 HRS. LABOR; $ 4,429.65.- RECALL SUBJECT: SERVICE BRAKES REPORT RECEIPT DATE: 06-05-2013 NHTSA CAMPAIGN: 13V235000 MANUFACTURE: TOYOTA MOTOR ENGINEERING & MANUFACTURING SUMMARY: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 PRIUS VEHICLES MANUFACTURED MARCH 31, 2009, THROUGH OCTOBER 9, 2009; AND MODEL YEAR 2010 LEXUS HS250H VEHICLES MANUFACTURED JUNE 19, 2009, THROUGH OCTOBER 9, 2009. NITROGEN GAS FROM A COMPONENT OF THE BRAKE BOOSTER PUMP ASSEMBLY COULD LEAK INTO THE BRAKE FLUID. CONSEQUENCE: AS NITROGEN IS RELEASED INTO THE BRAKE FLUID, THE BRAKE PEDAL MAY HAVE REDUCED HYDRAULIC PRESSURE. UNDER CERTAIN CIRCUMSTANCES, THIS CONDITION COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH. REMEDY: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AFFECTED BRAKE BOOSTER PUMP ASSEMBLIES. THE RECALL BEGAN ON AUGUST 7, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

NHTSA ID
11024742
Incident
Aug 30, 2017
Mileage
119,000 mi
Brakes
Filed Jul 5, 2017

I WANT TO CHANGE IT BY COMPANY

NHTSA ID
11003206
Incident
Jun 26, 2017
Engine
Filed Jan 3, 2017

EXCESSIVE OIL CONSUMPTION (MORE THEN A QUART EVERY 800 MILES)

NHTSA ID
10939541
Incident
Nov 29, 2014
Mileage
110,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .