RoadVitals

2016 Toyota RAV4 Hv Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Dec 29, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2016 Toyota RAV4 Hv, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes526.3%
  • Body & structure421.1%
  • Visibility315.8%
  • Engine210.5%
  • Electrical15.3%
  • Fuel system15.3%
  • Steering15.3%
  • Suspension15.3%
  • Driver assistance15.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

5
reports

From owner reports, verbatim

I HAD A GRINDING NOISE IN THE FRONT BRAKES AND TOOK IT TO THE DEALER A COUPLE OF TIMES FINALLY THEY REPLACED THE BRAKES AND TURN THE ROTORS THAT WAS ABOUT SEVEN MONTHS AGO THAT NOISE STARTED AND THEY REPLACE THEM ABOUT A MONTH AGO AND NOW THEY'RE MAKING NOISE AGAIN I DON'T KNOW THERE'S A PROBLEM OR A DEFECT

NHTSA ID 11163907 · filed Dec 29, 2018

I WAS PULLING INTO A PARKING SPACE IN A PARKING DECK. AS I TURNED INTO THE SPOT I APPLIED THE BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T SLOW OR STOP. THERE WAS NO BRAKING POWER WHATSOEVER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND THE CAR CRASHED INTO THE CONCRETE WALL.

NHTSA ID 10934892 · filed Dec 12, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HYBRID. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CHROME TRIM ON THE DASHBOARD SIGNIFICANTLY REDUCED THE DRIVER'S VISIBILITY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VIEW OF THE FRONT SIDE MIRRORS WERE OBSTRUCTED BY A SHINY GLARE THAT CREATED A BLINDING EFFECT. THE CONTACT STATED THAT THE LACK OF VISIBILITY BECAME MORE PROMINENT AND PERSISTENT IN THE FRONT DRIVER'S SIDE MIRROR WHEN THE SUN WAS PRESENT. STEVINSON TOYOTA WEST (780 DENVER WEST COLORADO MILLS BLVD, LAKEWOOD, COLORADO 80401, (720) 259-2544) WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO AN INDEPENDENT BODY REPAIR SHOP. THE INDEPENDENT MECHANIC REPAIRED THE VEHICLE BY APPLYING A FABRIC MASKING TAPE TO THE CHROME TRIM OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36.

NHTSA ID 11151708 · filed Nov 15, 2018

AUTOMATIC TRUNK LIFT GATE PISTON HAS NOT WORKED SINCE PURCHASING THIS CAR BRAND NEW WITH 32 MILES ON IT IN MARCH 2016. THE PISTON WAS ORIGINALLY REPLACED 200 MILES INTO DRIVING THE CAR. PISTON HAS REPEATEDLY FALLEN OFF OF JOINT AND HAS CAUSED EXTENSIVE BODY DAMAGE MULTIPLE TIMES. THIS HAPPENED AGAIN OVER THE WEEKEND AND CAUSED VERY EXTENSIVE DAMAGE TO THE TRUNK AND ROOF OF THE CAR AND THE TRUNK IS UNABLE TO BE SHUT. CAR IS OUT OF SERVICE CURRENTLY AND THE TRUNK HAD TO BE BUNGEED TO ANOTHER PART OF THE CAR IN ORDER TO DRIVE IT TO A NEARBY DEALER WHICH WAS A 30 MILE DRIVE ON THE HIGHWAY. THE TRUNK WOULD NOT SHUT AND IT WAS OPEN THE ENTIRE DRIVE. I HAVE 2 YOUNG CHILDREN IN CAR SEATS AND DO NOT FEEL SAFE PUTTING THEM IN THIS VEHICLE DUE TO THE FAULTY AUTOMATIC LIFT GATE ISSUE. *TR

NHTSA ID 10928978 · filed Dec 1, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HV. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE INSTRUMENT PANEL GAUGES IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 722-4942) WHERE IT WAS DIAGNOSED. THE DEALER SUGGESTED THAT THE CONTACT HAVE THE WINDOWS TINTED. THE CONTACT PURCHASED THE TINT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 10,000. UPDATED 11/02/17*LJ *TR

NHTSA ID 11015733 · filed Aug 16, 2017

I AM CITING A SAFETY DEFICIENCY ON 2016 TOYOTA RAV 4 HYBRID LTD, SOLD TO ME BY GREENTREE TOYOTA, DANBURY CT, ON APRIL 27, 2016. IT IS A REFLECTIVE AREA ATTACHED TO THE DASHBOARD, WHICH CAUSES A GLARE INTO THE DRIVER'S EYES WHEN THE VEHICLE DASHBOARD CATCHES THE SUN. THIS UNNECESSARY AND DANGEROUS GLARE IS MORE THAN AN ANNOYANCE BECAUSE IT REDUCES THE DRIVER'S ABILITY TO SEE WHEN THE GLARE OCCURS. I THEREFORE REQUEST AND DEMAND THAT IT BE CORRECTED ON MY VEHICLE PROMPTLY. TOYOTA DRIVERS WHO ARE AFFECTED BY THE REFLECTIVE SURFACE GLARE POSE A THREAT TO ALL VEHICLES ON THE ROAD. IT MUST BE DELETED FROM FURTHER PRODUCTION AS WELL. IF MY VEHICLE IS NOT PROMPTLY CORRECTED BY MAY 15, 2016, I SHALL SEEK TO HAVE IT DONE EXPERTLY AT MY EXPENSE AND BILL ALL THOSE RESPONSIBLE FOR SELLING ME THE VEHICLE.

NHTSA ID 10862372 · filed May 1, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

DURING THE FIRST STARTUP OF THE DAY (OR AFTER COOLED DOWN) THE STEERING WHEEL MOVES RAPIDLY FROM SIDE-TO-SIDE AND THE ENGINE SURGES ROCKING THE CAR BACK AND FORTH. THE CAR IS IN PARK, AND MY FOOT HAS TO BE ON THE BRAKE TO START THE CAR, BUT I'M CONCERNED ABOUT THIS HAPPENING IN TRAFFIC WITH THE CAR IN GEAR. SO FAR IT'S AN INTERMITTENT PROBLEM. I CAN'T REPRODUCE IT FOR THE DEALERSHIP. THE STEERING WHEEL CAN WOBBLE AT STARTUP WITHOUT THE ENGINE SURGING. THIS HAS BEEN HAPPENING SINCE I LEASED THE CAR.

NHTSA ID 10903096 · filed Sep 1, 2016

IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LIGHT, AS THE LIGHT TURNED GREEN, I WANTED TO TURN OFF THE AC, AND I ACCIDENTALLY PUSHED THE WRONG BUTTON (BECAUSE THEY WERE CLOSE TOGETHER), AND THE WHOLE ENGINE TURNED OFF, WHILE I WAS IN THE INTERSECTION. LUCKILY, THE STREETS WERE EMPTY SO NOTHING HAPPENED. THIS WOULD NOT BE AS MUCH OF AN ISSUE IF THE TWO BUTTONS WERE NOT CLOSE TOGETHER, BUT SINCE THEY ARE SO CLOSE TOGETHER, THE IGNITION BUTTON SHOULD NOT TURN OFF SO EASILY, TURNING OFF WITH A PUSH WITHOUT A FOOT ON THE BRAKE PEDAL, IN DRIVE AND WITHOUT THE PARKING BRAKE ON. I TESTED IT OUT WHILE IN REVERSE AND BACKING OUT OF MY PARKING SPACE AT WORK, AND THE ENGINE TURNED OFF AND THE CAR KEPT GOING. IT DOES NOT HAPPEN AT HIGHER SPEEDS, BUT I THINK IT IS STILL DANGEROUS. I CONTACTED TOYOTA ABOUT THIS, BUT THEY SAID THAT THIS IS THE WAY IT WAS DESIGNED. THEY CLAIM, "IF YOU HOLD THE POWER BUTTON FOR A NUMBER OF SECONDS WHILE DRIVING IT WILL TURN THE VEHICLE OFF. THIS TECHNIQUE MAY SLOW DOWN THE VEHICLE AS A VERY LAST RESORT IN AN EMERGENCY SITUATION IF ALL OTHER EFFORTS TO STOP THE VEHICLE FAIL." THE ONLY PROBLEM IS THAT I DID NOT HAVE TO HOLD THE BUTTON DOWN FOR A FEW SECONDS, AND IT TURNED OFF. I MERELY PUSHED IT, AS I WOULD TO TURN OFF THE AC, AND THE ENGINE SHUT DOWN. MAYBE AT HIGHER SPEEDS YOU NEED TO HOLD IT DOWN FOR A WHILE, BUT AT LOW SPEEDS A LIGHT PUSH CAN SHUT THE ENGINE DOWN.

NHTSA ID 10855336 · filed Apr 13, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HV. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE INSTRUMENT PANEL GAUGES IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 722-4942) WHERE IT WAS DIAGNOSED. THE DEALER SUGGESTED THAT THE CONTACT HAVE THE WINDOWS TINTED. THE CONTACT PURCHASED THE TINT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 10,000. UPDATED 11/02/17*LJ *TR

NHTSA ID 11015733 · filed Aug 16, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

I FILLED MY CAR WITH FULL TANK I AM ONLY RUNNING MY CAR JUST GAVE ME 248 MILES THE FUEL TANK LIGHT WAS FLASHED .AND THE CAR SUPPOSED TO GO FOR 339 OR 349 MILES WITH FULL TANK I WANT TO DOWNTOWN MIAMI FROM TAMPA I WAS SUPPOSED TO STOP TO FULL IT AGAIN.

NHTSA ID 11092038 · filed May 5, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

DURING THE FIRST STARTUP OF THE DAY (OR AFTER COOLED DOWN) THE STEERING WHEEL MOVES RAPIDLY FROM SIDE-TO-SIDE AND THE ENGINE SURGES ROCKING THE CAR BACK AND FORTH. THE CAR IS IN PARK, AND MY FOOT HAS TO BE ON THE BRAKE TO START THE CAR, BUT I'M CONCERNED ABOUT THIS HAPPENING IN TRAFFIC WITH THE CAR IN GEAR. SO FAR IT'S AN INTERMITTENT PROBLEM. I CAN'T REPRODUCE IT FOR THE DEALERSHIP. THE STEERING WHEEL CAN WOBBLE AT STARTUP WITHOUT THE ENGINE SURGING. THIS HAS BEEN HAPPENING SINCE I LEASED THE CAR.

NHTSA ID 10903096 · filed Sep 1, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

NHTSA ID 10916854 · filed Oct 18, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

NHTSA ID 10916854 · filed Oct 18, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .