RoadVitals

2016 Toyota RAV4 Hv

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Dec 29, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 17 NHTSA owner-reported complaints for the 2016 Toyota RAV4 Hv, most frequently naming the brakes, body & structure and visibility categories. 1 NHTSA investigation names it; and 175 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes526.3%
  • Body & structure421.1%
  • Visibility315.8%
  • Engine210.5%
  • Electrical15.3%
  • Fuel system15.3%
  • Steering15.3%
  • Suspension15.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Dec 29, 2018

I HAD A GRINDING NOISE IN THE FRONT BRAKES AND TOOK IT TO THE DEALER A COUPLE OF TIMES FINALLY THEY REPLACED THE BRAKES AND TURN THE ROTORS THAT WAS ABOUT SEVEN MONTHS AGO THAT NOISE STARTED AND THEY REPLACE THEM ABOUT A MONTH AGO AND NOW THEY'RE MAKING NOISE AGAIN I DON'T KNOW THERE'S A PROBLEM OR A DEFECT

NHTSA ID
11163907
Incident
Jun 1, 2018
Mileage
22,000 mi
Body & structure
Filed Nov 15, 2018

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HYBRID. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CHROME TRIM ON THE DASHBOARD SIGNIFICANTLY REDUCED THE DRIVER'S VISIBILITY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VIEW OF THE FRONT SIDE MIRRORS WERE OBSTRUCTED BY A SHINY GLARE THAT CREATED A BLINDING EFFECT. THE CONTACT STATED THAT THE LACK OF VISIBILITY BECAME MORE PROMINENT AND PERSISTENT IN THE FRONT DRIVER'S SIDE MIRROR WHEN THE SUN WAS PRESENT. STEVINSON TOYOTA WEST (780 DENVER WEST COLORADO MILLS BLVD, LAKEWOOD, COLORADO 80401, (720) 259-2544) WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO AN INDEPENDENT BODY REPAIR SHOP. THE INDEPENDENT MECHANIC REPAIRED THE VEHICLE BY APPLYING A FABRIC MASKING TAPE TO THE CHROME TRIM OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36.

NHTSA ID
11151708
Incident
Jul 28, 2018
Mileage
36 mi
Fuel system
Filed May 5, 2018

I FILLED MY CAR WITH FULL TANK I AM ONLY RUNNING MY CAR JUST GAVE ME 248 MILES THE FUEL TANK LIGHT WAS FLASHED .AND THE CAR SUPPOSED TO GO FOR 339 OR 349 MILES WITH FULL TANK I WANT TO DOWNTOWN MIAMI FROM TAMPA I WAS SUPPOSED TO STOP TO FULL IT AGAIN.

NHTSA ID
11092038
Incident
May 5, 2018
Mileage
20,192 mi
ElectricalVisibility
Filed Aug 16, 2017

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HV. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE INSTRUMENT PANEL GAUGES IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 722-4942) WHERE IT WAS DIAGNOSED. THE DEALER SUGGESTED THAT THE CONTACT HAVE THE WINDOWS TINTED. THE CONTACT PURCHASED THE TINT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 10,000. UPDATED 11/02/17*LJ *TR

NHTSA ID
11015733
Incident
Apr 15, 2017
Mileage
10,000 mi
Brakes
Filed Dec 12, 2016
Crash reported

I WAS PULLING INTO A PARKING SPACE IN A PARKING DECK. AS I TURNED INTO THE SPOT I APPLIED THE BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T SLOW OR STOP. THERE WAS NO BRAKING POWER WHATSOEVER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND THE CAR CRASHED INTO THE CONCRETE WALL.

NHTSA ID
10934892
Incident
Dec 10, 2016
Mileage
1,750 mi
Body & structure
Filed Dec 1, 2016

AUTOMATIC TRUNK LIFT GATE PISTON HAS NOT WORKED SINCE PURCHASING THIS CAR BRAND NEW WITH 32 MILES ON IT IN MARCH 2016. THE PISTON WAS ORIGINALLY REPLACED 200 MILES INTO DRIVING THE CAR. PISTON HAS REPEATEDLY FALLEN OFF OF JOINT AND HAS CAUSED EXTENSIVE BODY DAMAGE MULTIPLE TIMES. THIS HAPPENED AGAIN OVER THE WEEKEND AND CAUSED VERY EXTENSIVE DAMAGE TO THE TRUNK AND ROOF OF THE CAR AND THE TRUNK IS UNABLE TO BE SHUT. CAR IS OUT OF SERVICE CURRENTLY AND THE TRUNK HAD TO BE BUNGEED TO ANOTHER PART OF THE CAR IN ORDER TO DRIVE IT TO A NEARBY DEALER WHICH WAS A 30 MILE DRIVE ON THE HIGHWAY. THE TRUNK WOULD NOT SHUT AND IT WAS OPEN THE ENTIRE DRIVE. I HAVE 2 YOUNG CHILDREN IN CAR SEATS AND DO NOT FEEL SAFE PUTTING THEM IN THIS VEHICLE DUE TO THE FAULTY AUTOMATIC LIFT GATE ISSUE. *TR

NHTSA ID
10928978
Incident
Nov 25, 2016
Mileage
16,000 mi
Body & structureBrakesDriver assistance+1 more
Filed Oct 18, 2016
Crash reported

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

NHTSA ID
10916854
Incident
Oct 14, 2016
Mileage
9,000 mi
Body & structureBrakes
Filed Oct 18, 2016
Crash reported

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PURCHASING DEALER AND THEY FOUND NOTHING WRONG.

NHTSA ID
10916849
Incident
May 16, 2016
Mileage
2,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0038-24

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.

T-SB-0038-24

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.

T-PANT-2024-004-

ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

T-SB-0043-14

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

TSB005823

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

TSB003220

AIR BAGS; EQUIPMENT; VEHICLE SPEED CONTROL

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.