2016 Ford E-450

The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked U-Haul truck. There were no reported injuries, fire, airbag deployment, or police report filed. It was unknown if there were any warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact spoke with the rental company, who reversed the vehicle without incident. The contact stated that the rental employee was not operating the vehicle the same way when the failure occurred. The failure mileage was approximately 141,000. The insurance company was contacted, who would potentially obtain the black box.

NHTSA ID

11707508

Incident

Dec 26, 2025

Mileage

141,000 mi

Driver’s side extended towing mirror (Ford e450 Class C RV) began closing back toward door while on interstate at normal speed. I rolled down window to push it back out, and the arm extension and mirror fell down out of the “elbow joint” basically hanging by the electrical cord. Was able to exit interstate. Could not reinstall it. Had to tuck into cab door and wrap a pants belt around the arm and through the hand grip inside the door in order to get home. Dealer has ordered replacement mirror ETA 4 weeks or longer

NHTSA ID

11423272

Incident

Jun 21, 2021

TL* THE CONTACT OWNS A 2016 FORD E-450 TRAILERED TO A 2016 COACHMEN LEPRECHAUN TRAVEL TRAILER. THE CONTACT STATED THAT THE FORD CHASSIS WAS UNABLE TO HANDLE THE WEIGHT OF THE RV. THE CONTACT STATED THAT THE SUSPENSION WAS NOT STURDY ENOUGH FOR THE WEIGHT OF THE RV. THE CONTACT SUBMITTED AN ONLINE COMPLAINT TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 10,600.

NHTSA ID

11415384

Incident

May 6, 2021

Mileage

10,600 mi

I PURCHASED THIS THOR MOTOR HOME FROM A DEALER ON 09/06/2019, USED OUR FIRST TRIP 260 MILES BOTH WAYS I HAVE FOUND A VERY DIFFICULT TIME ON KEEPING UNIT ON ROAD PROPERLY CONSTANTLY DRIFTING AND VERY FATIGUED IN DRIVING. AT CAMP SIGHT AN IDENTICAL 31W THOR 2018 OWNER STATED HE HAD SAME PROBLEM AN NEIGHBORS STATED THAT STABILIZER NEEDS TO BE REPLACED WITH A SAFETPLUS 31-140 UNIT AND NOW NO PROBLEM. HELP!!! I WOULD CONSIDER THIS TO BE A SAFETY ITEM THAT NEEDS CORRECTION. HIGHWAY 65MPH.

NHTSA ID

11258842

Incident

Sep 6, 2019

Mileage

10,411 mi

TL* THE CONTACT OWNS A 2016 FORD E-450. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED WITHOUT ANY WARNING CRASHING INTO A MOBILE HOME. THE CONTACT STATED NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED AS A RESULT OF THE FAILURE THE VEHICLE HAS FAILED TO SHIFT FROM THE REVERSE POSITION. THE DEALER KAYSER AUTOMOTIVE GROUP (2303 WEST BELTLINE HIGHWAY, MADISON, WI 53713 (608)-271-6000) WAS CONTACTED FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AT A DEALER. THE FAILURE MILEAGE WAS 15,500.

NHTSA ID

11144717

Incident

Oct 18, 2018

Mileage

15,500 mi

NHTSA RECALL 17V550: METRO WORLDWIDE BUS VEHICLE EXCEEDS GROSS VEHICLE WEIGHT RATING (GVWR) WHEN FULLY LOADED. THE MANUFACTURER'S PROPOSED REMEDY IS TO REMOVE SEATS UNTIL THE GVWR IS IN COMPLIANCE. THE MANUFACTURER OFFERED $1,500 PER SEAT REMOVED AS COMPENSATION. BUT REMOVING SEATS DRAMATICALLY REDUCES THE EFFECTIVENESS OF THE BUS FOR ITS INTENDED PURPOSE. IF WE KNEW THAT THE MANUFACTURER COULDN'T FOLLOW THROUGH ON THEIR PROMISE TO PROVIDE VEHICLES MEETING REQUIRED SPECIFICATION, METRO WORLDWIDE WOULD NOT HAVE BEEN CONSIDERED. WE BELIEVE THAT THE MANUFACTURER WAS NEGLIGENT AND IN VIOLATION OF THE LAW FOR IMPROPERLY BUILDING THE BUSES. THE DEALER, HOGLUND BUS, WAS ALSO NEGLIGENT FOR SELLING THE BUSES TO US THAT DID NOT COMPLY WITH NHTSA SAFETY STANDARDS. BOTH THE MANUFACTURER AND THE DEALER SHOULD BEAR THE RESPONSIBILITY OF REPLACING THE BUSES AT NO CHARGE. WE BELIEVE FULL BUS REPLACEMENT IS FAIR BECAUSE IF WE WANTED 16, 18 OR 20 PASSENGER BUSES, WE COULD HAVE GOTTEN THEM CHEAPER FROM OTHER MANUFACTURERS THAN THE 22 PASSENGER BUSES METRO WORLDWIDE PROMISED.

NHTSA ID

11074293

Incident

Sep 1, 2017

NHTSA RECALL 17V550: METRO WORLDWIDE BUS VEHICLE EXCEEDS GROSS VEHICLE WEIGHT RATING (GVWR) WHEN FULLY LOADED. THE MANUFACTURER'S PROPOSED REMEDY IS TO REMOVE SEATS UNTIL THE GVWR IS IN COMPLIANCE. THE MANUFACTURER OFFERED $1,500 PER SEAT REMOVED AS COMPENSATION. BUT REMOVING SEATS DRAMATICALLY REDUCES THE EFFECTIVENESS OF THE BUS FOR ITS INTENDED PURPOSE. IF WE KNEW THAT THE MANUFACTURER COULDN'T FOLLOW THROUGH ON THEIR PROMISE TO PROVIDE VEHICLES MEETING REQUIRED SPECIFICATION, METRO WORLDWIDE WOULD NOT HAVE BEEN CONSIDERED. WE BELIEVE THAT THE MANUFACTURER WAS NEGLIGENT AND IN VIOLATION OF THE LAW FOR IMPROPERLY BUILDING THE BUSES. THE DEALER, HOGLUND BUS, WAS ALSO NEGLIGENT FOR SELLING THE BUSES TO US THAT DID NOT COMPLY WITH NHTSA SAFETY STANDARDS. BOTH THE MANUFACTURER AND THE DEALER SHOULD BEAR THE RESPONSIBILITY OF REPLACING THE BUSES AT NO CHARGE. WE BELIEVE FULL BUS REPLACEMENT IS FAIR BECAUSE IF WE WANTED 16, 18 OR 20 PASSENGER BUSES, WE COULD HAVE GOTTEN THEM CHEAPER FROM OTHER MANUFACTURERS THAN THE 22 PASSENGER BUSES METRO WORLDWIDE PROMISED.

NHTSA ID

11074291

Incident

Sep 1, 2017

VEHICLE EXCEEDS GROSS VEHICLE WEIGHT RATING WHEN FULLY LOADED. METRO WORLDWIDE BUS NHTSA RECALL 17V THE MANUFACTURES REMEDY GIVEN TO US IS TO REMOVE 6 SEATS FROM A 20 PASSENGER BUS. OR PAY AN ESTIMATE COST TO US OF 17 THOUSAND DOLLARS TO REPLACE THE BUS. THE BUS CANNOT BE USED FOR THE PURPOSE IT WAS PURCHASED FOR. WE FEEL THE MANUFACTURE WAS NEGLIGENT FOR IMPROPERLY BUILDING THE BUS AND THE DEALER HOGLUND BUS WAS NEGLIGENT FOR SELLING THE BUS THAT DONE NOT MEET NHTSA SAFTY STANDARDS. WE FEEL THAT THEY SHOULD BARE THE RESPONDIBILTY OF REPLACING THE BUS AT NO CHARGE

NHTSA ID

11074027

Incident

Sep 22, 2017

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.