RoadVitals

2013 Ford E-450

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Aug 19, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 25, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2013 Ford E-450, most frequently naming the powertrain (other), brakes and suspension categories. 2 safety recalls have been issued covering this model year; and 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)426.7%
  • Brakes213.3%
  • Suspension213.3%
  • Other / unspecified213.3%
  • Steering213.3%
  • Heating & air conditioning16.7%
  • Electrical16.7%
  • Body & structure16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V112000

EQUIPMENT ADAPTIVE/MOBILITY

Feb 25, 2015
117 units potentially affected
The defect: Farber Specialty Vehicles (Farber) is recalling various specialty vehicles modified by Farber and equipped with model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy: Farber will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on March 24, 2015. Owners may contact Farber customer service at 1-800-331-3188, or Ricon customer service at 1-800-322-2884. Farber's number for this recall is 14E-041.
Farber Specialty VehiclesManufacturer number 14E-041View on NHTSA.gov
14V595000

EQUIPMENT ADAPTIVE/MOBILITY

Sep 24, 2014
437 units potentially affected
The defect: Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy: Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
Elkhart CoachView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 12
Electrical
Filed Aug 19, 2018

NO CRANK NO START WITH ANTITHEFT ON . LOST COMMUNICATION

NHTSA ID
11120875
Incident
Aug 12, 2017
Filed May 14, 2018

THIS IS A JAYCO GREYHAWK 31' RV. WHEN THE ENGINE IS WARMED UP IT WILL NOT RESTART IMMEDIATELY UPON BEING SHUT OFF. IT WILL ONLY START AFTER ABOUT 15 MINUTES.

NHTSA ID
11093698
Incident
May 13, 2018
Mileage
11,800 mi
Powertrain (other)
Filed Feb 15, 2018

TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE OPERATING THE VEHICLE, THE "SERVICE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORRIS BUFFALO FORD, 702 E. HIGHWAY 55, BUFFALO MN) WHERE IT WAS DIAGNOSED THAT THE CLUTCH CYLINDER WELL INSIDE THE TRANMISSION WAS CRACKED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.

NHTSA ID
11073012
Incident
Apr 1, 2016
Mileage
72,000 mi
Powertrain (other)
Filed Feb 15, 2018

TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE OPERATING THE VEHICLE, THE "SERVICE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORRIS BUFFALO FORD, 702 E. HIGHWAY 55, BUFFALO MN) WHERE IT WAS DIAGNOSED THAT THE CLUTCH CYLINDER WELL INSIDE THE TRANMISSION WAS CRACKED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID
11073009
Incident
Apr 1, 2016
Mileage
70,000 mi
Powertrain (other)
Filed Feb 15, 2018

TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE OPERATING THE VEHICLE, THE "SERVICE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORRIS BUFFALO FORD, 702 E. HIGHWAY 55, BUFFALO MN) WHERE IT WAS DIAGNOSED THAT THE CLUTCH CYLINDER WELL INSIDE THE TRANMISSION WAS CRACKED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID
11073008
Incident
Feb 1, 2015
Mileage
70,000 mi
Powertrain (other)
Filed Feb 15, 2018

TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE OPERATING THE VEHICLE, THE "SERVICE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORRIS BUFFALO FORD, 702 E. HIGHWAY 55, BUFFALO, MN) WHERE IT WAS DIAGNOSED THAT THE CLUTCH CYLINDER WELL INSIDE THE TRANMISSION WAS CRACKED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID
11073007
Incident
Feb 1, 2017
Mileage
70,000 mi
Body & structure
Filed Aug 11, 2016

TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE DRIVING APPROXIMATELY 55 MPH, A RATTLING NOISE EMITTED FROM THE VEHICLE AND THE FRONT "SLIDE-OUT" DISENGAGED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DUPLICATED, BUT THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

NHTSA ID
10895001
Incident
Mar 17, 2014
Mileage
2,500 mi
Heating & air conditioning
Filed Oct 26, 2015

TL* THE CONTACT OWNS A 2013 FORD E-450. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT WAS CONCERNED FOR HIS SAFETY DUE TO LIVING IN A HOT CLIMATE STATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EVAPORATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ID
10785985
Incident
May 28, 2014
Mileage
40,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 53040

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

SSM 52476

EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

SSM 51854

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

SSM 51849

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

SSM 48130

VISIBILITY; VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E-450 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026210—
2025200—
2024400—
2023230—
2022133150.0
2021276150.2
2020000—
2019500—
2018540—
2017112141.8
2016174060.0
2015611—
2014530—
2013Viewing122037.4
2012440—
20117100—
2010570—
20092100—
2008681—
20071211163.3
20062012162.1
2005347157.4
2004276154.8
2003185154.1
2002133252.2
2001162346.4
2000423356.7
1999732354.5
1998522—
1997182246.7
1996121—
1995010—
1994010—
1993410—
1992010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.