Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Feb 13, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 304 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2017 Toyota RAV4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming fuel system
Shown in the owner’s own words, exactly as filed
ElectricalFuel systemPowertrain (other)
Filed Feb 13, 2025
All wheel drive disengages while driving. It has disengaged several times while driving up a steep hill in the rain resulting in loss of control of vehicle. First time car skidded into a ditch. Warning on dash said return vehicle to dealer. Vehicle has been returned 3 times. They blame the problem on a defect in the emission control system which turns off the AWD system when a leak in the vapor control system is detected. Dealer first replaced the fuel filler cap. That worked for a couple of weeks, then something under the hood which worked a few days. Now the car is scheduled for a gasket on the fuel tank to be replaced for $1,500! I am all for controlling emissions to the environment, but it should not be at the cost of safety. A fix is needed to separate the AWD from the emission control system. SAFETY FIRST!
NHTSA ID
11642427
Incident
Jan 10, 2025
Fuel system
Filed Oct 28, 2024
I was driving in the free way, my 2017 Rav4 started shaking and then stopped. I looked at my dash board it says: "Charging System Malfunction". I confirmed that I have 1/4 tank of fuel (reading the gauge). I had my car towed to a mechanic. Troubleshot it, found out that car was out of fuel but the fuel gauge said: 1/4 tank of fuel left. Reported the problem to Toyota. I was told they recalled other Rav 4's , different years but not the 2017.
NHTSA ID
11622232
Incident
Aug 24, 2024
Fuel system
Filed Jan 23, 2024
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to the dealer where a diagnostic test discovered that the fuel pump had failed to operate as needed. Upon further inspection, the dealer discovered that the plastic canister inside the fuel tank had become hot and needed to be replaced. The manufacturer was not notified of the failure. The vehicle had been repaired. The failure mileage was 114,837.
NHTSA ID
11567321
Incident
Dec 1, 2023
Mileage
114,837 mi
ElectricalFuel system
Filed Jan 23, 2024
Crash reportedFire reported2 injuries reported1 death reported
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
NHTSA ID
11567168
Incident
Jan 18, 2024
ElectricalEngineFuel system
Filed Jan 4, 2024
Fire reported
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
NHTSA ID
11563588
Incident
Dec 31, 2023
EngineFuel system
Filed Aug 4, 2023
Vehicle experienced an unexplained acceleration while at a complete stop with foot on the brake. This has happened several times.
NHTSA ID
11536606
Incident
Jul 27, 2023
EngineFuel system
Filed Jun 2, 2023
Vehicle surges when accelerating since it was new. Throttle goes dead where engine idles but now power at all. Does it from a standing start, does it on hills and when merging onto a freeway. Now it happens on cruise control, when set on 75 mph engine loses power and slows down to 45 for a few minutes then shutters and speeds back up to 75. This past month if you let the fuel get down to 1/4 of a tank it will happen all the time. On interstate this week it happened and slowed to 35 mph and wouldn't go any faster until more gas was added. No check engine light ever. Dealer has checked twice and says no codes found and can't get it to happen it's a intermittent problem. We almost got hit by a semi on the interstate this week week due to this happening and I was unable to get out of his way because I no throttle response at all.... But engine was idling that all. Had to turn the engine off for 45 minutes before it would have any throttle response at all. Drove down the emergency lane to the next exit and filled up with gas. Engine surged for next 60 miles home. This is a huge problem! I am going to my local Toyota dealer tomorrow to talk with them again about this problem. If they give me the run around again I am going to file a lawsuit against Toyota and the dealership!
NHTSA ID
11524969
Incident
May 31, 2023
Fuel systemPowertrain (other)
Filed May 8, 2023
la transmisión de mi vehículo presenta ruidos extraños y ala ves se escucha un zumbido qué es bien molestoso perdió fuerza y velocidad también el consumo de combustible es demasiado mi rav 4 solo tiene 40,400 millas corridas es frustrante porqué la marca no a hecho nada para corregir el problema tengo muchos conocidos qué frecuentan el mismo problema
NHTSA ID
11521058
Incident
Jun 16, 2022
Fuel system
Filed Feb 12, 2021
THE 2017 RAV4 THAT I OWN BEGAN HAVING FUEL SYSTEM PROBLEMS IN JULY OF 2017. THE CAR WOULD STALL WHEN IT CAME TO A STOP OR IT WOULD STALL SOMETIMES WHILE DRIVING AND THE INTERIOR OF THE CAR WOULD THEN SMELL OF GASOLINE. I'VE TAKEN THE CAR TO THE LOCAL TOYOTA DEALER 3 TIMES TO TRY AND RESOLVE THE ISSUE. FIRST THE DEALER CLEANED THE FUEL INJECTORS AND THROTTLE BODY AND A FEW WEEKS LATER THE PROBLEM RETURNED. ON THE SECOND VISIT TO THE DEALER I WAS INFORMED THAT THERE WAS FUEL IN THE CHARCOAL CANISTER. THE CANISTER WAS REPLACE AND LESS THAN A MONTH LATER THE PROBLEM RETURNED. I RETURNED TO THE DEALER IN OCTOBER OF 2020 AGAIN AND THEY SAID THE CHARCOAL CANISTER AGAIN HAS GASOLINE IN IT. THIS TIME THE DEALER REPLACED THE FUEL TANK AND CHARCOAL CANISTER. SINCE OCTOBER OF 2020 THE CAR HAS BEEN DRIVEN ABOUT 1600 MILES AND THE PROBLEM OCCURRED AGAIN ON FEBRUARY 7, 2021. AGAIN THE DEALER FOUND GASOLINE IN THE CHARCOAL CANISTER. ON FEBRUARY 9, 2021 TOYOTA CORPORATE INSTRUCTED THEM TO AGAIN REPLACE THE FUEL TANK, CHARCOAL CANISTER ALONG WITH THE FUEL GAGE AND OTHER RELATED PARTS. I WAS ASKED BY THE DEALER IF WE WERE OVERFILLING THE FUEL TANK, I ASSURED THEM THAT WE WERE NOT AS WE DISCONTINUE ADDING FUEL WHEN THE PUMP SHUTS OFF AUTOMATICALLY. I WAS ALSO ASKED IF WE PARK THE CAR ON A SLOPE TO THIS I SAID YES BECAUSE WE LIVE IN A HILLY AREA. WE PURCHASED THE CAR IN JANUARY 2017 AND PARKING THE CAR ON A HILLY STREET WAS NEVER A PROBLEM. AT PRESENT WE ARE WAITING ON PARTS FROM TOYOTA.
NHTSA ID
11395988
Incident
Feb 7, 2021
Mileage
43,000 mi
Fuel system
Filed Feb 9, 2021
MY CAR WAS BOUGHT NEW ON JUNE 24, 2017. IT HAD TWO TIMES SERIOUS GAS LEAKAGES. 4/29/2019, 1ST. TIME, MILEAGE WAS 9,967, I PAID $837.72, FOR REPLACING THE 'CHARCOAL CANISTER' AND I WAS TOLD IT'S NOT UNDER TOYOTA FACTORY WARRANTY BY TOYOTA DEALERSHIP & HEADQUARTERS CENTER IN DALLAS, TX. 7/01/2019, 2ND. TIME GAS LEAKAGE, MILEAGE WAS 10,691, MY CAR WAS TOWED TO THE SAME TOYOTA SERVICE FOR THE SAME GAS LEAKAGE ISSUE AGAIN... FINALLY, TOYOTA REPLACED 'CHARCOAL CANISTER' FOR THE 2ND. TIME, AND OTHER SYSTEM ASSOCIATED WITH THE GAS LEAKAGE WITH NO CHARGE. BOTH GAS LEAKAGE ARE ALL THE SAME, 60 DAYS APART, WERE ALL FROM THE REAR, BOTTOM, DRIVER SIDE OF THE CAR, THERE WAS A GAS PUDDLE ON MY INCLINED DRIVEWAY. AFTER I CHECKED TOYOTA OWNER'S WARRANTY RIGHTS NOTIFICATION BOOKLETS - FEDERAL EMISSION CONTROL WARRANTY ' 'CHARCOAL CANISTER' IS CLEARLY UNDER TOYOTA WARRANTY PARTS LIST ' WITHIN 3 YEARS OR 36,000 MILES. APPARENTLY, TOYOTA RAV4 HYBRID MODEL -'GAS LEAKAGE' CAUSED BY DEFECTED EVAPORATIVE SYSTEM, CAN'T PARKING ON INCLINED OR UPHILL DRIVEWAY WITH MORE THAN HALF TANK OF GAS. I CALLED AND SENT TWO CLAIM LETTERS DATED ON 6/25/2019 AND 8/26/2019, REQUEST TOYOTA REFUND MY $837.72 ' FOR 1ST. TIME REPAIRED COST THAT PAID ON 5/7/2019. TOYOTA HAS DECLINED MY CLAIMS, REFUSED REFUNDING MY PAYMENT OF $837.72, WE ARE VERY DISAPPOINTED WITH TOYOTA'S UNETHICAL, FRAUD NOTES ON THE INVOICE ' SO CALLED 'GAS IS OVERFILLED'. TOYOTA SHIRKS THE RESPONSIBILITY TO THE CUSTOMER IN ORDER NOT COVER THE VEHICLE DEFECTIVE. INTENTIONALLY VIOLATE THEIR WARRANTY POLICY. WE HAVE BEEN WRONGLY, UNFAIRLY TREATED. SO WE ASK THE NHTSA, PLEASE INVESTIGATE THIS MATTER, MONITOR THE TOYOTA CORRECT THEIR MISTAKE, AND REFUND MY $837.72 ASAP. THERE ARE SOME OTHER SIMILAR GAS LEAKAGE CLAIM CASES OF THE RAV4 HYBRID MODEL. IT'S VERY DANGER TO DRIVE WITH THE GAS LEAKAGE, CAN GET FIRE. JUSTICE IS MATTERS.
NHTSA ID
11395334
Incident
Apr 29, 2019
Mileage
9,978 mi
EngineFuel system
Filed Jan 23, 2021
FROM A STOP OR SLOW MOVE, SOMETIMES WHEN I HAVE TO PULL AHEAD QUICKLY, AS TO GO BEFORE AN ONCOMING CAR, THE ENGINE WILL LOSE POWER AND NOT ACCELERATE AS INTENDED.
NHTSA ID
11389554
Incident
Jan 22, 2021
Mileage
60,000 mi
Fuel system
Filed Aug 2, 2020
WHEN STARTING AND PULLING AWAY FROM A STOP LIGHT AND TURNING, THE CAR SUDDENLY STALLED IN A SUBURBAN SETTING. NO HYBRID BATTERY POWER OR GAS POWER WAS AVAILABLE. ALL DASH BOARD LIGHTS CAME ON. THIS WAS SUDDEN AND THERE WAS NO HESITATION ON ACCELERATION OR INDICATIONS OF PROBLEMS PRIOR. IN TRAFFIC, HAD TO PUT THE CAR IN PARK AND RESTART IT. WORKED OK AFTER THAT. THE CAR HAS 29,000 MILES AND IS SERVICED REGULARLY.
NHTSA ID
11342773
Incident
Jul 31, 2020
Mileage
29,000 mi
ElectricalFuel system
Filed Dec 7, 2019
VEHICLE DIED IN THE MIDDLE OF THE ROAD WHILE DRIVING NORMALLY. THE VEHICLE WAS ON A CITY STREET.
NHTSA ID
11287688
Incident
Nov 10, 2019
Mileage
22,910 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own