Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2017 Toyota RAV4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
While my child was sitting in his carseat, the foam head support detached from the plastic casing where it is glued together. This is not the result of any action on our part and the seat has not been in car accident. The glue just gave out.
ON RAINY DAYS, WHEN I AM STANDING AT A TRAFFIC LIGHT, AND STARTING TO GET OUT OF THE GREEN LIGHT, MY CAR BECOMES UNSTABLE, AS IF IT WERE GOING TO SKID. THIS HAPPENS WHENEVER THE STREET IS WET. REPORT THIS PROBLEM FROM THE FIRST INSPECTION OF THE CAR. AT THAT TIME THEY CHANGED AN AXIS, BUT THE PROBLEM PERSISTS
THE AIRBAGS ARE OFF AND I CANT TURN IT ON, EVERY WEEK TURN IT ON THE LIGTH FLAT TIRE AND THE TIRE ARE GOOD INCLUIDING EXTRA TIRE, AND MY BRAKES ARE DOING A EXTRANGE NOISE I CHECKED THE BRAKES AND ARE GOOD.
I WAS DRIVING ON I 10 SOUTHBOUND WITH MY TWO DISABLED CHILDREN. MY FRONT DRIVER'S SIDE TIRE BLEW OUT THE SIDEWALL IN 1-2 INCH CHUNKS. IT SOUNDED LIKE MACHINE GUN FIRE. I HAD TO SAFELY COAST TO THE SHOULDER HOLDING MY STEERING WHEEL FIRMLY AND PUTTING MY CAR IN NEUTRAL. I HAD AIR CHECKS AND BALANCING REGULARLY. I KEEP MY CAR IN A GARAGE WITH LOW MILEAGE. DISCOUNT TIRES CHECKED MY TIRES ON THREE OCCASSIONS AND TOLD ME TO GO TO TOYOTA DEALERSHIP FOR HELP. THEIR CUSTOMER SERVICE WAS RUDE AND DISMISSED MY CONCERNS COMPLETELY MAKING IT SOUND LIKE MY TIRES WERE WEARING AT A NORMAL RATE, WHICH IS NOT TRUE. I ASKED THEM TO HELP ME REACH OUT TO THE TIRE MANUFACTURER AND/OR HELP ME DETERMINE IF MY NEW RAV4 CAME TO ME WITH IT'S ORIGINAL TIRES OFF THE LOT. THEY DISMISSED ME AND I WILL NEVER GO BACK TO TOYOTA TO PURCHASE A NEW CAR AGAIN. BEWARE, ONCE THEY HAVE YOUR MONEY, IT SEEMS THEY NO LONGER CARE ABOUT YOU AFTER THE INITIAL SALE. I AM UNCERTAIN IF THIS IS THE CASE WITH ALL TOYOTA DEALERSHIPS, OR JUST OURS IN TUCSON, AZ, BUT PLEASE, BUYERS BEWARE! THEY ENDANGERED ME AND MY CHILDREN AND REFUSED TO ADMIT THERE IS AN ISSUE WITH THIS PROBLEM. THE ROAD I TRAVELLED WAS SMOOTH, I WAS TRAVELING AT 65MPH, AND I DID NOT HIT ANYTHING IN THE ROAD. MY SPINE IS A WRECK FROM THE JARRING... LEGS ARE BRUISED UP, TOO. THANKFULLY A STATE TROOPER ASSISTED US. STATE FARM ROADSIDE ASSISTANCE WAS ABSOLUTELY BOTCHED UP BY THEIR AUTOMATED SYSTEM AND DISPATCHED TO SOMEWHERE IN PHOENIX. SO GRATEFUL FOR THE STATE TROOPER AND DISCOUNT TIRES FOR THEIR CARE. TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE AND THE TERRIBLE TIRES. THE MANUFACTURER NEEDS TO KNOW THIS IS A PROBLEM. MY LAST TIRES LASTED TO 60,000 MILES. NO REASON I SHOULD HAVE HAD TO CHANGE ALL 4 TIRES ON A NEW VEHICLE AT 19,000-20,000 MILES. I WOULD LIKE TO KNOW IF THERE HAS BEEN A SAFETY RECALL ON MY VEHICLE. TOYOTA SHOULD PAY FOR MY TIRES.
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. IN ADDITION, THE TRACTION CONTROL AND CHARGING SYSTEM MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO TOYOTA OF HOLLYWOOD (6000 HOLLYWOOD BLVD, HOLLYWOOD CA, 323-498-2260) TO BE DIAGNOSED. THE RESULTS WERE UNKNOWN. THE VEHICLE WAS BEING REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,220.
WE PURCHASED A NEW 2017 TOYOTA RAV4 THAT CAME WITH A "TEMPORARY" SPARE TIRE AND WHEEL. I PURCHASED AN OEM 2017 RAV4 WHEEL AND TIRE THAT MATCHES THE NORMAL TIRES FOR CONVENIENCE AND ESPECIALLY SAFETY REASONS. I ALSO ATTEMPTED TO PLACE THE FULL SIZE TIRE AND WHEEL IN THE WHEEL WELL OF THE RAV4 WITH NO SUCCESS. IN SHORT, THE WHEEL WELL IS NOT ADEQUATE FOR A FULL SIZE TIRE AND PROJECTS APPROXIMATELY TWO INCHES ABOVE THE FLOOR. IT ALSO CAN NOT BE SECURED TO THE VEHICLE. AFTER EVALUATING THE SITUATION, I CALLED THE TOYOTA CONSUMER DEPARTMENT AND AFTER THEY CONSULTED WITH THEIR TECHNICAL PERSONNEL, I WAS TOLD THAT THE FULL SIZE WHEEL WILL NOT FIT IN THE SPARE TIRE WHEEL WELL! ON PAGE 644 OF THE 2017 RAV4 OWNERS MANUAL THERE IS A DIRECT REFERENCE TO A FULL SIZE WHEEL STORAGE AREA IN ADDITION ON PAGES 642 AND 645 TO A TEMPORARY TIRE USE, ETC. THE RAV4 TEMPORARY TIRE IS NOT THE SAME CIRCUMFERENCE AN FULL SIZE TIRES; THUS, THE TOYOTA CONSUMER DEPARTMENT STATED THAT DUE TO THIS SITUATION, TEMPORARY TIRES MUST NOT BE MOUNTED ON THE FRONT OF THE VEHICLE. IF THERE IS A FLAT TIRE ON THE FRONT OF THE RAV4, A PERSON MUST MOUNT A REAR TIRE ON THE FRONT THEN MOUNT THE TEMPORARY TIRE ON THE RELOCATED FULL SIZE TIRE ON THE REAR. THIS PROCEDURE IS VERY DANGEROUS IN THE BEST OF SITUATIONS. I PROPOSE THAT TOYOTA BE REQUIRED TO MODIFY THE SPARE TIRE WELL TO FIT FULL SIZE TIRES AND PROVIDE FULL SIZE TIRES ON THEIR VEHICLES. HONDA DOES THIS FOR THEIR CRV SMALL SUVS. SPARE WHEEL WELLS FOR THE TOYOTA CAMRYS AND COROLLAS ARE LARGE ENOUGH FOR FULL SIZE TIRES. THE DESIGN AND MANUFACTURING OF THE USELESS TEMPORARY TIRE ASSEMBLY HAS TO COST MORE THAN A FULL SIZE TIRE. THE NET WEIGHT BETWEEN THE TWO IS ABOUT 12 LBS. WHICH ADDS ABOUT FIVE GALLONS OF GASOLINE PER YEAR @ 15,000 MILES. THIS CONCERN WAS EXPRESSED IN THE SEPTEMBER 2018 ISSUE OF CONSUMER REPORTS ON PAGE 12.
THERE'S A RECALL ON MY 2017 TOYOTA RAV4 AND THE DEALERSHIP FAILED TO MENTION IT. THIS CAR WAS PURCHASED BRAND NEW IN JULY 2017. THE RECALL WAS MADE JUNE 15 2017. RECALL ID#265486. RECALL IS 17R2 FOR TIRES. SAFETY IS VERY IMPORTANT HERE AS I HAVE KIDS IN THE CAR SOMETIMES. PLEASE DO SOMETHING. THE DEALERSHIP SAID THEY'RE NOT RESPONSIBLE FOR IT. THE ALSO HAS THE FOLLOWING NOTICEABLY PROBLEM WHEN IN MOTION OR DRIVING MODE: SUSPENSION ISSUES: STRUTS,SPINDLE, CONTROL ARMS, BALL JOINTS, STABILIZERS, AND RELATED COMPONENTS MAY PRESENT A SAFETY HAZARD. IT IS VERY SCARY TO HEAR THAT TRUTLE GRINDING NOISE.
AIR PRESSURE SEEMS WRONG AND THE CAR SHAKES SOMETIMES WHILE DRIVING. I HIT POTHOLES ALL OVER THIS TOWN BUT IT CAN'T BE HELPED.
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
NEW VEHICLE HAD LESS THAN 2,000 MILES ON IT. WHEN DRIVING IN THE MIDDLE LANE ON THE INTERSTATE AT 75 MILES PER HOUR, THE PASSENGER SIDE FRONT TIRE SIDEWALL BLEW OUT. CONTINENTAL CROSSCONTACT LX 225/65R17 I NEITHER SAW OR FELT ANYTHING THAT COULD HAVE CAUSED THIS.
PURCHASED NEW 2017 TOYOTA RAV4. WITH LESS THAN 1000 MILES ON THE CAR, I HAD A FLAT TRAVELING ON THE TOLL ROAD. SPEED LIMIT WAS 70MPH. I WAS ON THE TOLL ROAD FOR ABOUT 20 MILES. THE FRONT DRIVER SIDE TIRE HAD A LARGE SIDEWALL HOLE. I TOOK THE TIRE BACK TO THE TOYOTA DEALER SERVICE DEPARTMENT. THEY GAVE ONE QUICK LOOK AND I WAS TOLD THAT "NO WARRANTY WAS ON THE TIRE BY TOYOTA OR BRIDGESTONE." I HAD NO CHOICE BUT TO REPLACE THE TIRE AT MY OWN EXPENSE. SEE ATTACHED PICTURES OF THE TIRE. I HAVE THE TIRE IN MY POSSESSION IF SOMEONE WISHES TO INSPECT IT FOR MANUFACTURER FAILURE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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