RoadVitals

2019 Toyota RAV4 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
873
+4 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
27
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
75
Reports on file since Mar 15, 2019

What this page shows

Our database holds 873 NHTSA owner-reported complaints for the 2019 Toyota RAV4. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 873 · page 1 of 35

Interior & seats
Filed Jul 31, 2026

The contact owns a 2019 Toyota Rav4. The contact stated that while accelerating, the vehicle started shaking, jerking, and vibrating abnormally before stopping. Additionally, the exterior door handles on the front passenger’s side door, rear passenger’s side door, and rear driver’s side door had detached from the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,053.

NHTSA ID
11754027
Incident
Jun 1, 2025
Mileage
69,053 mi
Electrical
Filed Jul 30, 2026

Display of RAV4 Hybrid is malfunctioning as it randomly turns on and off at frequent intervals, the screen turns on an off in a similar manner, the display controls are not operative even if displayed. This occurred right after the Dealer (355 Toyota of Rockville, [XXX] ) conducted a recall procedure on a wire harness. Immediately after these repairs, it was noticed that the display started to malfunction. It has never malfunctioned before. I went back to the Dealership and the manager said that the display problem was unrelated to the recall maintenance. So I am reporting it here. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11753863
Incident
Jul 30, 2026
Filed Jul 28, 2026

While driving down a county road at approx 40mph, the glass of the sunroof of my 2019 RAV4 suddenly cracked, with shards falling down into the vehicle. There was no apparent cause or impact. After moving to a safe location to further inspect, I noticed the following details; - the rectangular glass of the sunroof is cracked through at multiple points along the edges of the pane, and a "web" pattern of partially shattered glass extends across the whole pane. - there is no pattern that I would associate with an impact spot and no evidence of impact from any falling object. At the time, I was driving under open skies in a rural area, not under any trees, overpasses, etc. - the glass appears to be buckled outwards, as though internal cabin pressure was a factor - the car had been parked outside my office all day, the day was overcast with a high in the 80s. There was no rain/hail/etc. Overall, the lack of apparent impact and outward-buckling pattern raise concern for a material or manufacturing defect. While no one was hurt in this incident, a similar failure could have been a significant problem if it occurred on an interstate or other location the operator could not pull over, or during adverse weather. The vehicle is being taken for inspection at Stapp interstate Toyota, Frederick CO on 29 July 2026.

NHTSA ID
11753279
Incident
Jul 27, 2026
Steering
Filed Jul 22, 2026

While driving the 2019 Toyota RAV4, I found that the steering wheel was getting hard to turn and the car kept making grinding sound when turning. Due to I was short on time, I asked an old mechanic friend to check the RAV4 out before my road trip. He was unable to get the vehicle back; therefore, I used my other vehicle. While I was out of town the Mechanic contacted me, and ask if the car had been in water and I replied no. He suggested that I might want to see if there’s a recall. I googled recall for RAV4 vehicles and found that a recall had been issued for certain groups of power, steering boxes. This may allow water to enter the box that could corrode and cause loss of power steering that could cause an accidents. I’ve reached out to several Toyota representatives with this issue, but have been unsuccessful and getting them to see that this car may have been overlooked.

NHTSA ID
11752178
Incident
Jun 23, 2026
Steering
Filed Jul 15, 2026

The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, an orange steering symbol appeared on the instrument panel accompanied by the message: "Power Steering Malfunction, Steering Power Low, Visit Your Dealer." An initial inspection by an independent mechanic indicated that the electrical power steering and the rack and pinion assembly needed to be replaced. Subsequently, the vehicle was taken to a dealer, where diagnostic testing confirmed a defective power steering system. Following a software update performed by the dealer, the warning symbol transitioned to red, accompanied by an audible alarm and a significant increase in the physical force required to steer the vehicle. Restarting the vehicle temporarily reverted the warning light to orange and restored steering functionality. Upon investigation, the contact discovered NHTSA Campaign Number: 20V373000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 105,857.

NHTSA ID
11750513
Incident
Jun 17, 2026
Mileage
105,857 mi
Driver assistance
Filed Jul 11, 2026

Rav4 2019 - We lost engine power while driving on the highway at 75 mph. We were in the #2 lane and were fortunate to be able to coast to the side of the road. Quite scary as there were semi trucks behind us.We had been driving for approximately 3.5 hours on the highway at 70-75 MPH. The outside temperature registering on our vehicle began at 110 and continued to increase on up to 118 degrees at the time of the incident. When we lost engine power, the following errors began flashing on the dashboard: PKSB Malfunction, Pre Collision System Malfunction, Secondary Collision Brake System Malfunction. We cleaned the sensors, turned the car off for 5 minutes and then turned it back on. Same warnings appeared. Got towed to the Toyota dealership. Next day all malfunction warnings gone. Car was behaving normally. Toyota service team was unable to reproduce the problem. They inspected the electrical, battery, sensors, etc. but could not find anything. Ultimately the service lead stated that the intense heat could have caused sensor malfunction. Scary!! We fortunate!

NHTSA ID
11749733
Incident
Jul 9, 2026
Powertrain (other)
Filed Jul 1, 2026

transmission went out at 109,217 k miles had to pay for it out of pocket Toyota doesn't recommend transmission fluid replacement until 120k miles

NHTSA ID
11747648
Incident
Nov 29, 2025
Electrical
Filed Jun 9, 2026

Door locks failed to lock or unlock via the key fob, intermittent problem

NHTSA ID
11742987
Incident
Jun 6, 2026
Filed Jun 2, 2026

I am having issues with my 2019 RAV 4 rear hatch. The struts/hinges issue is not allowing my rear hatch to open. I feel like one issue caused the other, but warranty will only cover the struts. There is a potential class action lawsuit right now over this issue. Toyota will not do anything about it.

NHTSA ID
11741621
Incident
Jun 11, 2025
Filed May 29, 2026

The infotainment system of my 2019 RAV4 hybrid will randomly turn off while driving. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11740856
Incident
May 29, 2026
AirbagsBrakesElectrical
Filed May 26, 2026
1 injury reported

Was in a front driver side T-bone @ 35 miles and hour accident and no Airbags deployed

NHTSA ID
11740007
Incident
May 5, 2026
Engine
Filed May 18, 2026

The Coolant Bypass Valve on my vehicle failed, leading to a risk of sudden engine overheating and potential coolant leaks into the electrical harness. This is a documented defect (CSP 23TE03) that Toyota has failed to address for vehicles over 100,000 miles, creating a safety hazard for high-mileage owners. This is a major concern on a known issue and those that don't have funds to pay for this known failure. They need to do a recall for ALL!

NHTSA ID
11738596
Incident
May 9, 2026
EnginePowertrain (other)
Filed May 16, 2026

The 8-speed automatic on my 2019 RAV4 (2.5L 4 Cyl) has been shifting super rough at lower speeds, to the point to where downshifts can send the revs into redline territory, but the car really doesn't move. No warning lights, passed state inspection, recently serviced. purchaced this car in Janurary with 50k miles on it and noticed it within a few weeks of driving. I am now at 57k and the issue is signifigantly worse than it was before. Will be taking it to Toyota soon. The safety issues arise when I do not know how the car is going to accelerate or respond to throttle input in traffic. I don't trust the car to handle any fast throttle input if I need to move out of the way quickly.

NHTSA ID
11738293
Incident
May 16, 2026
Body & structure
Filed May 13, 2026

The rear door (lift gate) hinges are failing and tearing away from the vehicle body, causing misalignment of the rear door, operational failure of the automated lift gate, and water leaking into the interior. This has occurred under normal use conditions. It appears that the hinge design is insufficient to handle the load and forces of normal operation of the door. The failure has been documented in pictures. The Toyota dealership where the vehicle was purchased stated that the vehicle is out of warranty and there is no recall for the hinges, therefore the owner is responsible for repair costs. Had the issue not been found and the hinges failed completely, it could have been extremely hazardous.

NHTSA ID
11737542
Incident
May 10, 2026
Powertrain (other)
Filed May 9, 2026

My 2019 Toyota RAV4 Adventure suffered a sudden catastrophic transmission failure while driving on the highway on April 28, 2026, resulting in loss of forward gears and a dangerous situation. On April 28, 2026, while traveling in [XXX] , my 2019 Toyota RAV4 Adventure (159,173 miles) experienced a sudden transmission failure with no prior warning symptoms. The vehicle began slipping, made a whining noise, would not properly upshift or hold speed (became stuck in 3rd gear), and eventually lost all forward propulsion, creating a safety hazard on the road. I had the vehicle towed to Zanesville Toyota in [XXX] . Their diagnosis (copy of repair order attached) revealed severe internal damage including: Torque converter clutch actuator stuck off Multiple pressure control solenoids stuck Transmission slipping and complete loss of all forward gears Fluid full but contaminated with metal debris and clutch material Whining noise The dealer quoted approximately $15,000 for a full transmission + torque converter replacement and denied goodwill assistance. This appears to be part of a known issue with the 8-speed automatic transmission (UB80) in 2019+ Toyota RAV4 models. I am concerned this is a safety defect that can cause sudden loss of power while driving, increasing the risk of a crash. I have attached the Zanesville Toyota repair order dated 04/30/2026 documenting the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11736751
Incident
Apr 28, 2026
Other / unspecified
Filed May 7, 2026

I am reporting a serious concern and safety issue regarding the SlimFit3 LX car seat. We purchased it for a [XXX] old [XXX] male. After adjusting the head rest to the proper height so that the harness straps were slightly below his shoulder, we placed him in the seat and his head was unnaturally pushed forward and down so that his chin was pushed into his chest. This was caused by the headrest sitting too far forward of the back padding so there was no way for him to keep his head in natural alignment with his back. The contributing factor is the minimal back padding and its inset into the car seat. There should be more padding to move the back forward or the headrest should be retracted into the seat more. We immediately returned the two car seats we purchased because of this and went with a different manufacturer. Not only is this an ergonomic/comfort issue, but it could introduce airway obstructing breathing issues if the child fell asleep. It is an extremely unnatural position. Also, I would be concerned about long term damage to a child's posture after repeated use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11736345
Incident
Apr 28, 2026
Body & structureElectrical
Filed May 6, 2026

The rear hatch hinges are undersized causing them to fail and undue stress on the motor.

NHTSA ID
11736148
Incident
May 3, 2026
Electrical
Filed May 4, 2026

A coolant leak from the flow shut‑off valve caused the engine maintenance warning light to remain on for an extended period. This issue is covered under Toyota Customer Support Program 24TE04. The warning light is a safety concern because it indicates an active engine‑related malfunction and can mask other warnings. The defect was first diagnosed by a Toyota dealership at approximately 97,000 miles, well within the CSP coverage window. The dealership stated the vehicle “did not meet criteria” and refused to perform the repair, even though the symptoms matched those described in the CSP. The issue continued until a second Toyota dealership later confirmed the same defect and replaced the coolant bypass valve. Because the vehicle had since exceeded 100,000 miles, Toyota refused to cover the repair under the CSP, despite the defect being documented earlier within the coverage period. Multiple attempts to resolve the issue with Toyota corporate have resulted in no returned calls or meaningful response. The defect caused prolonged operation with an illuminated engine warning light, which presents a safety risk and indicates a failure to properly address a known issue covered under Toyota’s Customer Support Program

NHTSA ID
11735467
Incident
Aug 27, 2025
BrakesElectrical
Filed Apr 27, 2026
Crash reported1 injury reported

Braking while pulling into a parking space. Instead of slowing down the car accelerated and went over the curb. Maintained pressure on the break but it did not slow the car. Instead the car kept accelerating down an embankment, across an empty street and towards a telephone pole. Turning the steering wheel to the left to avoid the telephone pole the car further descended into a ditch. The car had to be towed and is now deemed to be totaled. The brake- pads had been inspected during a routine maintenance check the day before this accident occurred and they were good. No other vehicle was involved. My personal injury was an abrasion and bruise where my seat belt did it's job. My muscles are sore. The side airbags did deploy after the car stopped. The floor mats were locked in place.

NHTSA ID
11734121
Incident
Apr 17, 2026
Electrical
Filed Apr 25, 2026

Safety Defect: Data Communication Module (DCM) Failure Affecting Hands-Free Microphone and Safety Connect / SOS Emergency System Vehicle: 2019 Toyota RAV4 Hybrid LE The DCM (which controls both the CarPlay/Bluetooth hands-free microphone and the Safety Connect SOS emergency button) suddenly failed without any warning or accident. Symptoms: - No one can hear me during CarPlay or Bluetooth calls (microphone inoperative). - Safety Connect / SOS light became intermittent or inoperative (directly impacts emergency calling, crash notification, and roadside assistance). This is a known recurring issue documented in Toyota TSBs T-SB-0112-20 and T-SB-0089-21. Toyota of Hackensack diagnosed it and quoted $1,300 for DCM replacement/update while charging me $200 for diagnosis. They did not disclose during the multipoint inspection that this is a documented safety-related DCM fault. I performed the manufacturer-recommended 12V battery disconnect reset (standard TSB procedure), which fully restored the microphone and returned the SOS light to solid green. However, this is only a temporary fix for a known defect. This failure compromises hands-free calling while driving and the emergency SOS system — both critical safety features. I request NHTSA investigation and urge Toyota to issue a recall or service campaign for all affected 2019–2025 RAV4 Hybrids.

NHTSA ID
11733750
Incident
Apr 7, 2026
Body & structure
Filed Apr 8, 2026

Tailgate problem since Purchase. Tailgate won't close. Gets stuck open. Dangerous. Known issue. Fixed 3 times at Toyota dealer. Faulty hinge and other real parts problems. Dealer says there is a class action lawsuit about the problem. 1st occurred only during Winters starting 2022. Gas door broken 2023. Water leaking into passenger front door 2022. Also door actuator . Have had to replace front 2, now rear broken. Can report separately.

NHTSA ID
11730046
Incident
Dec 23, 2022
Body & structure
Filed Apr 6, 2026

While driving, the moonroof on my 2019 Toyota RAV4 XLE AWD suddenly exploded with a loud bang and the glass blew outward. There was no impact, debris, or external cause. The sound was similar to a gunshot. The remaining glass appeared to be pushed upward/outward, not inward. This created a safety hazard due to potential driver distraction and risk of injury from falling glass. This appears consistent with other reported incidents involving spontaneous sunroof shattering. No warning light. Moonroof was shut.Sunny day about 40 degrees outside. Traveling at 68 mph. Dog in crate in back

NHTSA ID
11729533
Incident
Apr 6, 2026
Powertrain (other)
Filed Mar 28, 2026

At 92,000 miles my transmission went out and Toyota told me I need a brand new one. It goes in for routine services. It’s available for inspection. For the last few years I addressed the issues of jerky shift motion and it was blown off every time. It is only 7 years old. It stalled out in a busy intersection and wouldn’t move forward or backwards. There were no warning lamps before it went out.

NHTSA ID
11727709
Incident
Mar 27, 2026
Engine
Filed Mar 26, 2026

The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the message "Engine Maintenance Required - Visit the Dealer" was displayed on the screen. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the coolant flow control valve needed to be replaced. The vehicle was repaired out-of-pocket. Upon further investigation, the contact related the failure to Customer Support Program: 24TE04. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.

NHTSA ID
11727186
Incident
Mar 22, 2026
Mileage
116,000 mi
Body & structure
Filed Mar 24, 2026

I have a 2019 Toyota Rav4 and my liftgate hinges are breaking . The welds are breaking and its causing my truck to no close all the way. Also is truck itself had misaligning itself to the driver side and its also breaking my tail light from the truck hitting it. This is a known problem with this model of car. Toyota has refuse to fix this problem. Leaving people to pay for this repair out of their pocket. The price i have quote for is $2,288.27 that's alot of money. This problem needs to be fix without us coming out of our pocket to fix something that Toyota has known about for some time now. I have been back and forward with my local deal ship snice 3/20/2026. Today i s 3/24/2026 and nothing has changed. I have called Toyota corporate to see if i can some help with is repair. All they keep saying is my car" doesn't meet the reequipments. There should be a recall cause this isnt one two RAV4s its hundreds maybe even tens of thousands.

NHTSA ID
11726863
Incident
Mar 18, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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