Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
105
Latest Jun 1, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 14, 2002
What this page shows
Our database holds 105 NHTSA owner-reported complaints for the 2003 Toyota Sienna. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 105 · page 1 of 5
Electrical
Filed Jun 1, 2021
Fire reported
A plug-in battery charger failed. You may inspect it. It got hot and smoked, and I suppose was a fire hazard. The problem has not been confirmed nor inspected. There were no symptoms of the problem before the failure. - - - - I used the automotive charger to charge a battery after a light had been on overnight, discharging the battery. I removed the battery from the vehicle because the terminals might have been corroded. When I first put the charger on the battery it indicated full and did not start to recharge it, so I used jumper cables to charge the discharged battery from a good battery in my car and left the charger at 10 amps on the good battery at the same time so that battery would not become discharged. I left it to sit, figuring it would take several hours at that setting, and after about 5 minutes I saw smoke. Both 12v wires were hot and insulation burned or melted off. There is damage to the car where the wires rested on the painted plastic bumper and a plastic bit near the battery, and of course the charger is useless. I wrote to the manufacturer on March 28 to make them aware, and ask how to avoid it in the future, and ask if it can be repaired. I have not heard back. - - - - The user manual for this product is at http://manuals.harborfreight.com/manuals/60000-60999/60653.pdf The current year model of this product is at https://www.harborfreight.com/10250a-12v-manual-charger-with-engine-start-60581.html - - - - The charger is sold by Harbor Freight Tools under the Cen-Tech brand.
NHTSA ID
11419267
Incident
Mar 10, 2021
Airbags
Filed Oct 15, 2018
Crash reported1 injury reported
TAKATA RECALL AIR BAGS FAILED TO DEPLOY IN A ROLL OVER ACCIDENT THAT INVOLVED IN CAR BEING AIRBORNE AND ROLLING OVER. CAR WAS TOTALED. NO AIRBAGS DEPLOYED, CAR WENT THROUGH 50 FOOT OF CORNFIELD AND LANDED ON THE ROOF. WINDOWS WERE ALL COLLAPSED DOOR RIPPED OFF ITS HINGES. I HAVE PICTURES ON MY PHONE I CAN PRINT AND GET TO YOU.
NHTSA ID
11140478
Incident
Oct 12, 2017
Mileage
1,200,000 mi
Interior & seats
Filed Jun 6, 2016
Crash reported
MVA - OTHER PARTY REAR-ENDED US AT 35-40 MILES/HR. WHILE WE WERE STOPPED AT A LIGHT. BOTH DRIVER AND PASSENGER FRONT SEAT BACKS BROKE. OUR VEHICLE WAS TOTALED , OTHER VEHICLE AIR BAGS DID NOT DEPLOY . APPEARED TO BE MINIMAL DAMAGE TO OTHER VEHICLE. PICTURES OF BOTH VEHICLES AVAILABLE
NHTSA ID
10872769
Incident
Oct 11, 2015
Mileage
230,000 mi
Body & structure
Filed Aug 21, 2015
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, AN ABNORMAL SQUEAKING SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE IT WAS DIAGNOSED THAT SPARE TIRE CARRIER ASSEMBLY CABLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA ID
10750339
Incident
Jan 3, 2011
Driver assistanceFuel system
Filed Feb 7, 2014
THE TOYOTA SIENNA'S GAS PEDAL HAS BEEN AND REMAINS INTERMITTENTLY STICKY. IT TAKES SOME FOOT STOMPING TO DEPRESS THE GAS PEDAL IN ORDER TO ACCELERATE THE VEHICLE. TOYOTA DOES NOT BELIEVE THIS TO BE A MAJOR PROBLEM WHEN I QUESTIONED THEM A FEW YEARS AGO. *TR
NHTSA ID
10563460
Incident
Jul 7, 2009
Mileage
97,000 mi
Body & structureVisibility
Filed Apr 11, 2013
THE REAR WINDOW AT DRIVER SIDE STARTED TO LOOSE ABOUT 6 MONTHS AGO. AT THE BEGINNING, IT MADE NOISE WHEN OPEN THE REAR WINDOW. SO WE KEPT IT CLOSED ALL THE TIME. BUT GRADUALLY, IT IS GETTING WORSE AND WORSE. NOW EVEN WITH THE WINDOW CLOSED, THE WINDOW STILL SHAKES AND MAKES NOISES, SOUNDS LIKE THE WINDOW GLASS WILL DROP AT TIME. *TR
NHTSA ID
10505892
Incident
Oct 12, 2012
Driver assistance
Filed Jan 30, 2013
Crash reported
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SHIFTING INTO REVERSE, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. UPDATED 3/13/13 *CN THE CONSUMER STATED THE DEALER DID NOT FIND ANYTHING MECHANICALLY WRONG. THE VEHICLE WAS SOLD BACK TO THE DEALER. UPDATED 04/09/2013 *JS
NHTSA ID
10495271
Incident
Jan 25, 2013
Mileage
74,000 mi
Brakes
Filed Jul 9, 2012
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE APPLIED THE BRAKE AND THE PEDAL WAS LOCKED. THE FAILURE RECURRED NUMEROUS TIMES AND THE ABS BRAKE LIGHT ILLUMINATED DURING THE FAILURE. ADDITIONALLY, THE WHEELS WOULD SEIZE AT TIMES, CAUSING THE VEHICLE TO SKID. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOUR DIFFERENT TIMES FOR A DIAGNOSIS, HOWEVER THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 75,618.
NHTSA ID
10464763
Incident
May 18, 2012
Mileage
75,000 mi
Body & structure
Filed Feb 3, 2012
JULY 31, 2009 THIS WAS THE STATE OF THE CAR: DRIVER SIDE DOOR MAKES A POPPING NOISE. AUTOMATIC PASSENGER SLIDING DOOR IS NOT SMOOTH WHEN OPENING. FEB 2, 2012: THE DRIVER SIDE POPPING NOISE HAS GOTTEN MUCH WORSE. THE PASSENGER SLIDING DOOR NO LONGER WORKS. *KB
NHTSA ID
10446393
Incident
Jul 31, 2009
Mileage
51,329 mi
Body & structure
Filed Jan 29, 2012
DRIVER AND FRONT PASSENGER DOOR STARTED MAKING LOUD CLICKING SOUNDS WHEN OPENING AND CLOSING DOORS BACK IN MAY OF LAST YEAR. THEN ABOUT 2 MONTHS AGO, THE FRONT PASSENGER DOOR WOULD NOT CLOSE FULLY AND WOULD ONLY OPEN UP A FEW INCHES. AFTER I WAS ABLE TO OPEN UP, I NOTICED THE DOOR WELD HAD SNAPPED AND BROKEN OFF (WHERE IT ATTACHES TO THE DOOR). I SEARCHED ONLINE AND FOUND OUT THIS IS A COMMON PROBLEM WITH SIENNAS AND THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM, ALTHOUGH NOT FOR MY YEAR. FROM WHAT I'VE READ, DOOR WELDS ARE NOT SUPPOSE TO BREAK OFF ON DOOR AND THIS IS A SERIOUS DEFECT THAT TOYOTA SHOULD TAKE CARE OF. *TT
NHTSA ID
10445773
Incident
May 2, 2011
Mileage
98,000 mi
Body & structure
Filed Jan 24, 2012
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A RECURRING FAILURE IN THE PAST IN WHICH BOTH REAR DOORS WOULD EXPERIENCE DIFFICULTY LOCKING. THE FAILURE MILEAGE WAS 140,000.
NHTSA ID
10445097
Incident
Jan 1, 2012
Mileage
140,000 mi
Electrical
Filed Jan 17, 2012
TL* THE CONTACT OWNS 2003 TOYOTA SIENNA. THE CONTACT STATED THE INSTRUMENT PANEL ON THE VEHICLE DOES NOT WORK AND WHEN THE VEHICLE EXCEEDS 30-40 MPH, IT SLOWS DOWN AND THE ALL OF THE WARNING LIGHT ILLUMINATE. THE LOCAL MECHANIC REPLACED THE SENSORS FOR THE COMPUTER, BUT THAT DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 74,000.
NHTSA ID
10444019
Incident
Oct 4, 2011
Powertrain (other)
Filed Sep 6, 2011
SOME TIMES WHEN AT TRAFFIC LIGHTS THE ACCELERATOR PEDAL IS HARD TO PUSH(GO). *TR
NHTSA ID
10424013
Incident
Sep 1, 2011
Mileage
114,254 mi
Interior & seats
Filed Aug 23, 2011
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THE SLIDING REAR DOORS WERE DEFECTIVE. THE SLIDING DOORS WOULD NOT LATCH PROPERLY AND OCCASIONALLY THE REAR DOORS WOULD NOT OPEN OR CLOSE. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 150,000.
NHTSA ID
10421116
Incident
Aug 9, 2009
Mileage
1,000,000 mi
Tires & wheels
Filed Aug 1, 2011
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA WITH TOYO EXTENSA TIRES, TIRE SIZE 215/65/15. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LAMP ILLUMINATED AND NOTICED THE REAR PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT AN OBJECT PUNCTURED THE TIRE AND A PATCH WAS USED TO REMEDY THE FAILURE. THREE MONTHS LATER THE SAME TIRE WAS PUNCTURED AGAIN BY A SMALL ROCK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 108,800.
NHTSA ID
10416552
Incident
May 17, 2011
Mileage
106,000 mi
Interior & seats
Filed Feb 10, 2011
WE HAVE A 2003 TOYOTA SIENNA MINIVAN. THE DRIVERS SIDE AUTOMATIC DOOR NOW WILL NOT OPEN MANUALLY OR AUTOMATICALLY. I HAVE A DAUGHTER WHO IS HANDICAPPED AND THIS IS THE EASIEST DOOR TO PUT HER IN THE CAR, SO AS OF RIGHT NOW THE CAR THAT HOLDS HER WHEELCHAIR IS COMPLETELY USELESS TO US. TOYOTA HAS BEEN ABSOLUTELY NO HELP. THIS IS VERY DANGEROUS. WHAT IS SHE WAS IN THE CAR AN ACCIDENT OCCURRED AND WE COULD NOT GET HER OUT???? *TR
NHTSA ID
10381391
Incident
Feb 8, 2011
Mileage
102,000 mi
Driver assistance
Filed Feb 9, 2011
Crash reported
TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT WAS DRIVING WHEN THE VEHICLE SUDDENLY ACCELERATED. IT WENT THROUGH THE CONTACT'S GARAGE AND INTO THEIR LIVING ROOM. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 112,000.
NHTSA ID
10381284
Incident
Feb 3, 2011
Mileage
112,000 mi
Body & structure
Filed Jan 26, 2011
BOTH OF THE REAR DOORS IN MY TOYOTA SIENA WILL NOT OPEN FROM EITHER SIDE. TO GET OUT OF THE CAR IN AM EMERGENCY PEOPLE HAVE TO CLIMB OVER TO THE FRONT SEATS. *TR
NHTSA ID
10378746
Incident
Jan 4, 2011
Mileage
95,000 mi
Body & structureInterior & seats
Filed Nov 18, 2010
THE HANDLE ON THE LIFT GATE FOR MY 2003 TOYOTA SIENNA BROKE OFF RIGHT IN MY HAND. THE GATE REMAINS LOCKED AND UNABLE TO OPEN IT. *TR
NHTSA ID
10366761
Incident
Nov 5, 2010
Mileage
115,000 mi
Body & structureInterior & seats
Filed Sep 22, 2010
BROKEN CABLE FOR SLIDING DOOR OF MY 2003 TOYOTA SIENNA. *TR
NHTSA ID
10357050
Incident
Aug 13, 2010
Mileage
90,000 mi
Interior & seats
Filed Sep 7, 2010
I NEVER HAD A PROBLEM OPENING OR CLOSING THE TRUNK DOOR OF MY 2003 SIENNA VAN. SHORTLY AFTER I PURCHASE MY SIENNA IN 2007, I DID NOTICE THE TRUNK HANDLE, WHICH IS COVERED FROM ALL ELEMENTS, WAS COMPLETELY CORRODED. TO SEE THE CORROSION YOU MUST GET ON YOUR KNEE AND LOOK UP PAST THE LICENSE PLATE OR OPEN THE TRUNK DOOR AND LOOK UP INTO THIS SAME GROOVE.. I INFORMED THE TOYOTA SERVICE CENTER ABOUT THE CORROSION WHILE THE VEHICLE WAS UNDER WARRANT AND WAS TOLD THAT WAS NOT A PROBLEM THAT WAS COVERED BY THE WARRANTY. AFTER A TRIP TO THE GROCERY STORE ON LABOR DAY, THE TRUNK WOULD NOT OPEN. I HAD TO CLIMB OVER THE REAR SEAT TO UNLOAD THE VAN. WHEN I CONTACTED TOYOTA I WAS INFORMED THAT THERE WERE NO RECALLS FOR THAT PARTICULAR PROBLEM AND THAT I WOULD HAVE TO PAY THE COST OF THE REPAIR. HOW CAN THAT PART BE TOTALLY CORRODED THE WAY IT IS COVER? *TR
NHTSA ID
10354141
Incident
Sep 6, 2010
Mileage
106,000 mi
Body & structure
Filed Aug 18, 2010
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA XE. THE CONTACT STATED HE RECEIVED A RECALL NOTIFICATION UNDER THE NHTSA CAMPAIGN ID NUMBER 10V160000 (STRUCTURE). THE AUTHORIZED DEALER WAS NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REMEDY REPAIR; HOWEVER, THE TIME FRAME PROVIDED FOR THE REPAIR WAS NOT COMPATIBLE WITH THE CONTACT'S WORK HOURS. ALSO, THE CONTACT STATED THE DEALER SHOULD PROVIDE A FREE RENTAL VEHICLE DURING THE TIME OF THE RECALL REPAIR. THERE WAS NO FAILURE RELATED TO THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT.
NHTSA ID
10350358
Incident
Aug 9, 2010
Body & structureInterior & seats
Filed Aug 7, 2010
1 injury reported
OPENED TAIL GATE ON 03 TOYOTA SIENNA VAN. REACHED IN TO GET SOMETHING AND GATE SUDDENLY CAME DOWN STRIKING ME ON THE TOP OF MY HEAD CAUSING A CONCUSSION. GAS STRUTS WERE REPLACED AT A COST OF OVER $300. OLD PARTS NOT AVAILABLE. *TR
NHTSA ID
10347933
Incident
Jul 8, 2010
Mileage
139,000 mi
Transmission
Filed Jun 28, 2010
Crash reported1 injury reported
WHILE I WAS FULLY STOPPED, WITH MY FOOT ON THE BRAKE, MY 2003 TOYOTA SIENNA UNEXPECTEDLY AND SUDDENLY ACCELERATED. *TR
NHTSA ID
10340434
Incident
Jun 24, 2010
Mileage
92,797 mi
Other / unspecified
Filed Jun 22, 2010
2003 TOYOTA SIENNA,WHEEL BROKE LOOSE FROM VEHICLE. *BF ACCORDING TO THE POLICE REPORT, THE WHEEL BROKE FROM THE LUGS. ROTOR. (OHIO TRAFFIC CRASH REPORT # 10-0221-91. *JB
NHTSA ID
10340074
Incident
May 2, 2010
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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