RoadVitals

2003 Toyota Sienna

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
105
Latest Jun 1, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 20, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
13 injuries, 0 deaths reported

Overview

Our database contains 105 NHTSA owner-reported complaints for the 2003 Toyota Sienna, most frequently naming the interior & seats, body & structure and brakes categories. 1 safety recall has been issued covering this model year; and 108 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE

Apr 20, 2010
600,000 units potentially affected
The defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
The risk: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
TOYOTA MOTOR NORTH AMERICA, INC.Manufacturer number AOEView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jun 1, 2021
Fire reported

A plug-in battery charger failed. You may inspect it. It got hot and smoked, and I suppose was a fire hazard. The problem has not been confirmed nor inspected. There were no symptoms of the problem before the failure. - - - - I used the automotive charger to charge a battery after a light had been on overnight, discharging the battery. I removed the battery from the vehicle because the terminals might have been corroded. When I first put the charger on the battery it indicated full and did not start to recharge it, so I used jumper cables to charge the discharged battery from a good battery in my car and left the charger at 10 amps on the good battery at the same time so that battery would not become discharged. I left it to sit, figuring it would take several hours at that setting, and after about 5 minutes I saw smoke. Both 12v wires were hot and insulation burned or melted off. There is damage to the car where the wires rested on the painted plastic bumper and a plastic bit near the battery, and of course the charger is useless. I wrote to the manufacturer on March 28 to make them aware, and ask how to avoid it in the future, and ask if it can be repaired. I have not heard back. - - - - The user manual for this product is at http://manuals.harborfreight.com/manuals/60000-60999/60653.pdf The current year model of this product is at https://www.harborfreight.com/10250a-12v-manual-charger-with-engine-start-60581.html - - - - The charger is sold by Harbor Freight Tools under the Cen-Tech brand.

NHTSA ID
11419267
Incident
Mar 10, 2021
Airbags
Filed Oct 15, 2018
Crash reported1 injury reported

TAKATA RECALL AIR BAGS FAILED TO DEPLOY IN A ROLL OVER ACCIDENT THAT INVOLVED IN CAR BEING AIRBORNE AND ROLLING OVER. CAR WAS TOTALED. NO AIRBAGS DEPLOYED, CAR WENT THROUGH 50 FOOT OF CORNFIELD AND LANDED ON THE ROOF. WINDOWS WERE ALL COLLAPSED DOOR RIPPED OFF ITS HINGES. I HAVE PICTURES ON MY PHONE I CAN PRINT AND GET TO YOU.

NHTSA ID
11140478
Incident
Oct 12, 2017
Mileage
1,200,000 mi
Interior & seats
Filed Jun 6, 2016
Crash reported

MVA - OTHER PARTY REAR-ENDED US AT 35-40 MILES/HR. WHILE WE WERE STOPPED AT A LIGHT. BOTH DRIVER AND PASSENGER FRONT SEAT BACKS BROKE. OUR VEHICLE WAS TOTALED , OTHER VEHICLE AIR BAGS DID NOT DEPLOY . APPEARED TO BE MINIMAL DAMAGE TO OTHER VEHICLE. PICTURES OF BOTH VEHICLES AVAILABLE

NHTSA ID
10872769
Incident
Oct 11, 2015
Mileage
230,000 mi
Body & structure
Filed Aug 21, 2015

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, AN ABNORMAL SQUEAKING SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE IT WAS DIAGNOSED THAT SPARE TIRE CARRIER ASSEMBLY CABLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ID
10750339
Incident
Jan 3, 2011
Driver assistanceFuel system
Filed Feb 7, 2014

THE TOYOTA SIENNA'S GAS PEDAL HAS BEEN AND REMAINS INTERMITTENTLY STICKY. IT TAKES SOME FOOT STOMPING TO DEPRESS THE GAS PEDAL IN ORDER TO ACCELERATE THE VEHICLE. TOYOTA DOES NOT BELIEVE THIS TO BE A MAJOR PROBLEM WHEN I QUESTIONED THEM A FEW YEARS AGO. *TR

NHTSA ID
10563460
Incident
Jul 7, 2009
Mileage
97,000 mi
Body & structureVisibility
Filed Apr 11, 2013

THE REAR WINDOW AT DRIVER SIDE STARTED TO LOOSE ABOUT 6 MONTHS AGO. AT THE BEGINNING, IT MADE NOISE WHEN OPEN THE REAR WINDOW. SO WE KEPT IT CLOSED ALL THE TIME. BUT GRADUALLY, IT IS GETTING WORSE AND WORSE. NOW EVEN WITH THE WINDOW CLOSED, THE WINDOW STILL SHAKES AND MAKES NOISES, SOUNDS LIKE THE WINDOW GLASS WILL DROP AT TIME. *TR

NHTSA ID
10505892
Incident
Oct 12, 2012
Driver assistance
Filed Jan 30, 2013
Crash reported

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SHIFTING INTO REVERSE, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. UPDATED 3/13/13 *CN THE CONSUMER STATED THE DEALER DID NOT FIND ANYTHING MECHANICALLY WRONG. THE VEHICLE WAS SOLD BACK TO THE DEALER. UPDATED 04/09/2013 *JS

NHTSA ID
10495271
Incident
Jan 25, 2013
Mileage
74,000 mi
Brakes
Filed Jul 9, 2012

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE APPLIED THE BRAKE AND THE PEDAL WAS LOCKED. THE FAILURE RECURRED NUMEROUS TIMES AND THE ABS BRAKE LIGHT ILLUMINATED DURING THE FAILURE. ADDITIONALLY, THE WHEELS WOULD SEIZE AT TIMES, CAUSING THE VEHICLE TO SKID. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOUR DIFFERENT TIMES FOR A DIAGNOSIS, HOWEVER THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 75,618.

NHTSA ID
10464763
Incident
May 18, 2012
Mileage
75,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0038-24 Rev2

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev2

STRUCTURE:BODY

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0035-24 Rev2

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0061-23 Rev2

STRUCTURE:BODY

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

T-SB-0062-23 Rev2

STRUCTURE:BODY

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

T-SB-0038-24 Rev1

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Sienna by model year
YearComplaintsRecallsInvestigationsIssue Index
2020362049.1
2019457059.7
2018697056.5
201715210064.3
2016755053.4
20152296059.0
20141626157.4
20131836158.2
20122479156.9
201161114158.3
20101728055.5
200920710057.2
20084289055.0
200736410055.4
20061,01611358.7
20051,13012662.2
20042,062101063.1
2003Viewing1051044.3
20021811149.1
20011802048.2
20003631248.5
19992153257.3
19982943257.1
1997201
1996301

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.