EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
2016 Toyota Sienna
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 75 NHTSA owner-reported complaints for the 2016 Toyota Sienna, most frequently naming the body & structure, electrical and interior & seats categories. 5 safety recalls have been issued covering this model year; and 291 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2016 | 3 | 3 |
| Jun 2016 | 1 | 4 |
| Jul 2016 | 1 | 5 |
| Sep 2016 | 2 | 7 |
| Dec 2016 | 1 | 8 |
| Jan 2017 | 9 | 17 |
| Feb 2017 | 4 | 21 |
| Mar 2017 | 2 | 23 |
| Apr 2017 | 3 | 26 |
| May 2017 | 3 | 29 |
| Jun 2017 | 6 | 35 |
| Jul 2017 | 2 | 37 |
| Sep 2017 | 2 | 39 |
| Oct 2017 | 5 | 44 |
| Nov 2017 | 2 | 46 |
| Jan 2018 | 2 | 48 |
| Feb 2018 | 1 | 49 |
| Apr 2018 | 1 | 50 |
| Jul 2018 | 1 | 51 |
| Nov 2018 | 1 | 52 |
| Dec 2018 | 1 | 53 |
| Jan 2019 | 1 | 54 |
| May 2019 | 2 | 56 |
| Jun 2019 | 1 | 57 |
| Dec 2019 | 2 | 59 |
| Feb 2020 | 1 | 60 |
| Jul 2020 | 1 | 61 |
| Aug 2020 | 2 | 63 |
| Feb 2021 | 1 | 64 |
| Mar 2021 | 1 | 65 |
| Nov 2021 | 1 | 66 |
| Sep 2022 | 1 | 67 |
| Feb 2023 | 2 | 69 |
| Jun 2023 | 1 | 70 |
| Feb 2024 | 1 | 71 |
| Feb 2025 | 1 | 72 |
| Apr 2025 | 2 | 74 |
| Aug 2025 | 1 | 75 |
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure2631.3%
- Electrical910.8%
- Interior & seats67.2%
- Seat belts67.2%
- Airbags56.0%
- Other / unspecified56.0%
- Exterior lighting44.8%
- Engine44.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Our van has recently been having issues with the sliding doors. It has occurred while driving and the warning light as well as the warning for a door open, and the door lights have came on. Right before this occurs you can hear a click sound from the sliding door behind the driver's side as well as when you close the door, you can hear a strange sound when it closes, unlike the passenger side sliding door.
- NHTSA ID
- 11679778
- Incident
- Aug 10, 2025
The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
- NHTSA ID
- 11656702
- Incident
- Aug 10, 2016
Excessive outer wear on front tires
- NHTSA ID
- 11653088
- Incident
- Apr 6, 2025
The contact owns a 2016 Toyota Sienna. The contact stated the driver-side sliding door latch failed to latch as intended. The contact stated that after several attempts, the sliding door failed to close completely. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. However, an unknown part was repaired. The contact stated that the failure persisted. The contact removed the button under the sliding door to manually close the door. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign number: 16V858000 (STRUCTURE); however, the VIN was not included. The failure mileage was approximately 70,000.
- NHTSA ID
- 11640664
- Incident
- Jul 15, 2024
- Mileage
- 70,000 mi
After 80,000 miles have a loud whirling sound coming from rear, after inspection and online investigation found many many others with same issue, the dust cover and or o-ring doesn’t properly protect the rear bearing in the coupler. So while the fix is to remove the rear differential coupler, and replace the bearing with an improved version, seems Toyota has stopped supporting this, and no longer offers the improved bearing as a replacement part, but only supports replacing the entire rear differential coupling at $2000 for the part plus labor. While many have replaced the bearing without issues despite toyota not allowing it as a fix. So first it should be a recall as this is an obvious defect effecting thousands, but then to gouge owners for thousands when the fix doesn’t require a complete replacement of the rear differential coupling assembly.
- NHTSA ID
- 11571331
- Incident
- Dec 12, 2023
A deer was struck on the driver to middle of the front of the van while traveling 75 mph on the highway. Caused significant enough damage that van was inoperable. What was concerning was the airbags did not deploy despite the significant force and high speed associated with this accident.
- NHTSA ID
- 11527575
- Incident
- Jun 15, 2023
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.
- NHTSA ID
- 11509231
- Incident
- Feb 25, 2023
The rear sliding power door on the passenger side closed on my six year old child. He was trapped in the door and could not move until I opened the door. He has pain and visible injuries on his back from the door. This happened on 2.10.23. There have not been any incidents with the van leading up to this incident. This happened when the van was parked in the garage and the engine was off. We have not tried to replicate the incident because it caused an injury. The vehicle is available for inspection.
- NHTSA ID
- 11506720
- Incident
- Feb 10, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
ELECTRICAL SYSTEM
Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2020 | 36 | 2 | 0 | 49.1 |
| 2019 | 45 | 7 | 0 | 59.7 |
| 2018 | 69 | 7 | 0 | 56.5 |
| 2017 | 152 | 10 | 0 | 64.3 |
| 2016Viewing | 75 | 5 | 0 | 53.4 |
| 2015 | 229 | 6 | 0 | 59.0 |
| 2014 | 162 | 6 | 1 | 57.4 |
| 2013 | 183 | 6 | 1 | 58.2 |
| 2012 | 247 | 9 | 1 | 56.9 |
| 2011 | 611 | 14 | 1 | 58.3 |
| 2010 | 172 | 8 | 0 | 55.5 |
| 2009 | 207 | 10 | 0 | 57.2 |
| 2008 | 428 | 9 | 0 | 55.0 |
| 2007 | 364 | 10 | 0 | 55.4 |
| 2006 | 1,016 | 11 | 3 | 58.7 |
| 2005 | 1,130 | 12 | 6 | 62.2 |
| 2004 | 2,062 | 10 | 10 | 63.1 |
| 2003 | 105 | 1 | 0 | 44.3 |
| 2002 | 181 | 1 | 1 | 49.1 |
| 2001 | 180 | 2 | 0 | 48.2 |
| 2000 | 363 | 1 | 2 | 48.5 |
| 1999 | 215 | 3 | 2 | 57.3 |
| 1998 | 294 | 3 | 2 | 57.1 |
| 1997 | 2 | 0 | 1 | — |
| 1996 | 3 | 0 | 1 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.