FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2020 Toyota Sienna
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 36 NHTSA owner-reported complaints for the 2020 Toyota Sienna, most frequently naming the fuel system, powertrain (other) and electrical categories. 2 safety recalls have been issued covering this model year; and 153 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2019 | 1 | 1 |
| Jun 2020 | 1 | 2 |
| Oct 2020 | 1 | 3 |
| Dec 2020 | 2 | 5 |
| Jan 2021 | 1 | 6 |
| Feb 2021 | 1 | 7 |
| Mar 2021 | 2 | 9 |
| Apr 2021 | 1 | 10 |
| Jun 2021 | 1 | 11 |
| Jul 2021 | 1 | 12 |
| Oct 2021 | 1 | 13 |
| Mar 2022 | 1 | 14 |
| May 2022 | 1 | 15 |
| Sep 2022 | 2 | 17 |
| Jul 2023 | 2 | 19 |
| Aug 2023 | 2 | 21 |
| Sep 2023 | 1 | 22 |
| Jan 2024 | 1 | 23 |
| Apr 2024 | 2 | 25 |
| Jul 2024 | 1 | 26 |
| Aug 2024 | 1 | 27 |
| Nov 2024 | 1 | 28 |
| Jul 2025 | 1 | 29 |
| Aug 2025 | 2 | 31 |
| Oct 2025 | 1 | 32 |
| Apr 2026 | 2 | 34 |
| May 2026 | 1 | 35 |
| Jun 2026 | 1 | 36 |
What owners report
Complaints grouped by the component NHTSA recorded
- Fuel system819.0%
- Powertrain (other)819.0%
- Electrical614.3%
- Engine614.3%
- Steering37.1%
- Body & structure37.1%
- Brakes37.1%
- Visibility12.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSTEERING
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
We had our van parked on a driveway with a front facing slope, we had hard rains went we where going away there was water coming out of the seat belt on the passenger side and the panel above the window was stained down to the window support where the air bag is. I've been reading reports as far back as 2008 we have a 2020, went taken to the dealer they want 1000 to 2700 to remove the head liner and try to fine the problem, which what was reported didn't help. The dealer recommended to not park with the front of the van facing down hill if rain is forecast, my problem is that Toyota has not been required to fix the leaks. I'm calling my local dealership tomorrow about are leak.
- NHTSA ID
- 11745526
- Incident
- Jun 18, 2026
My Toyota sienna is a 2020, has 83,000 miles and has recently been squealing when I accelerate. I took the van to a local body shop and they said it seems to be my transmission. I called Toyota immediately and they knew that the transmissions were faulty and that they would try to work with Toyota to get it fixed. There is no way I can pay 9k for a new transmissions because they put in faulty ones.
- NHTSA ID
- 11736554
- Incident
- May 7, 2026
The vehicle is a 2020 Toyota Sienna. While driving, the engine suddenly shut off without warning, creating a dangerous situation and loss of power. This occurred while transporting children, increasing the safety risk. A mechanic inspected the vehicle and diagnosed a failure of the low-pressure fuel pump. The problem appears intermittently — sometimes the vehicle runs normally, and other times it stalls or loses power. The check engine light has turned on and off. This issue matches the known defect related to the Denso fuel pump recall affecting many Toyota vehicles from similar model years. However, my VIN is not included in the recall. This is a serious safety concern because the engine can shut off unexpectedly while driving, which could lead to an accident. I believe this vehicle may have the same defective component as those included in the recall, even though it is not currently listed. The issue has been confirmed by an independent mechanic and the vehicle is available for inspection if needed.
- NHTSA ID
- 11733827
- Incident
- Apr 1, 2026
cable broke on sliding door and unable to open or access cabin on that side. turned off power to door and still unable to force door open making it difficult to unlatch car seat on that side. safety hazard in accident or rollover
- NHTSA ID
- 11730749
- Incident
- Apr 11, 2026
The power sliding door assembly failed, and the driver side rear sliding door was bound shut, and could not be opened. Disabling the power door system did not resolve the issue. The cable for the power door mechanism was hanging below the rear vent windows; but for some reason the door still would not open. I ultimately with a lot of gentle force was able to get the door open enough to see the retract side of the cable was bound up, and was able to cut it with wire cutters, and ultimately get the door to work normally as a non-powered manual sliding door. Since the original NHTSA BULLITIN on this was published in 6/2019 before my 2020 Sienna was manufactured, and Toyota did not change the mechanism until the 2021 model redesign, I believe that RECALL should be extend to all 2019 and 2020 vehicles. This seems dangerous that the door does not default to manual operation in error.
- NHTSA ID
- 11693401
- Incident
- Oct 10, 2025
"I've owned the vehicle for five years, and recently I started hearing a whining noise coming from the transmission. After doing some research, I discovered that I'm not alone in experiencing this issue. The dealer told me that the transmission itself is the problem and recommended replacing the entire transmission. However, a second opinion suggested that this kind of noise isn't normal. I'm worried about safety because, although it's just a whine right now, I fear it could fail unexpectedly. I have a child in a wheelchair, and ensuring my vehicle's safety is very important to me."
- NHTSA ID
- 11681131
- Incident
- May 12, 2025
A catastrophic failed automatic transmission; UA80E of Toyota Sienna 2020 at 85,000 miles. It occurred while I've been driving downhill. No warning lights, not overheating, no diagnostic ODB code, no other indications prior to the failure. Failure created a substantial safety risk for myself, my four passengers and other road users. Sudden loss of transmission function could lead to potential dangerous situation. Minivan was towed to the nearest Toyota dealer where transmission assembly was confirmed for replacement.
- NHTSA ID
- 11680231
- Incident
- Aug 2, 2025
In August of 2024, we noticed the drivers side rear view mirror had come loose from it's external housing and was only tethered by wiring that was for mirror movement, defrosting and blind spot awareness. In order for it to be safe to use, we had to duct tape it so that it would not move. Unfortunately, the mirror continues to loosen and has to be retaped frequently. We took it to our dealer (McGovern Toyota) in Portsmouth, NH 0n 23 September 2024 and were told that it could not be fixed but had to be replaced and were quoted an amount of $2025.29 .We were also told that the part was on national backorder and may take a few weeks to arrive. Due to the astonomical cost of replacement, I tried to find other solutions and contacted other dealers and body shops but was told it had to be replaced and could not be fixed. I brought the car into another dealer, nearby (Ira Toyota) in Saco, Maine and they also said it had to be replaced and quoted an amount of $1937.70.I asked them to order the part, which they too, said was in national backorder. I contacted our automobile insurance company (AMICA) who agreed to cover the part and labor and issued a check for $1,420.60. Every month, I would call the dealer and every month I was told that Toyota estimated a delivery within a month, but that month would come and go with no part. For the last several months, I have been in touch with TOYOTA and their "brand engagement advocate" named Julie has reviewed our concern and also has stated that the part will be available by the end of the months of February, March, April, May, June and now July. I have written emails to TOYOTA expressing my dissatisfaction and now have a vehicle which is unsafe to drive due to the instability of the mirror and a vehicle which will not pass inspection (according to the dealer). I feel TOYOTA is lying about the parts actual availability and being disingenuous to what was a loyal customer. I am at a loss what to do next.
- NHTSA ID
- 11671872
- Incident
- Aug 29, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
ELECTRICAL SYSTEM
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
ELECTRICAL SYSTEM
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
ELECTRICAL SYSTEM
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2020Viewing | 36 | 2 | 0 | 49.1 |
| 2019 | 45 | 7 | 0 | 59.7 |
| 2018 | 69 | 7 | 0 | 56.5 |
| 2017 | 152 | 10 | 0 | 64.3 |
| 2016 | 75 | 5 | 0 | 53.4 |
| 2015 | 229 | 6 | 0 | 59.0 |
| 2014 | 162 | 6 | 1 | 57.4 |
| 2013 | 183 | 6 | 1 | 58.2 |
| 2012 | 247 | 9 | 1 | 56.9 |
| 2011 | 611 | 14 | 1 | 58.3 |
| 2010 | 172 | 8 | 0 | 55.5 |
| 2009 | 207 | 10 | 0 | 57.2 |
| 2008 | 428 | 9 | 0 | 55.0 |
| 2007 | 364 | 10 | 0 | 55.4 |
| 2006 | 1,016 | 11 | 3 | 58.7 |
| 2005 | 1,130 | 12 | 6 | 62.2 |
| 2004 | 2,062 | 10 | 10 | 63.1 |
| 2003 | 105 | 1 | 0 | 44.3 |
| 2002 | 181 | 1 | 1 | 49.1 |
| 2001 | 180 | 2 | 0 | 48.2 |
| 2000 | 363 | 1 | 2 | 48.5 |
| 1999 | 215 | 3 | 2 | 57.3 |
| 1998 | 294 | 3 | 2 | 57.1 |
| 1997 | 2 | 0 | 1 | — |
| 1996 | 3 | 0 | 1 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.