Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
2009 TOYOTA SIENNA WITH 134K MILEAGE HAS SRS WARNING LIGHT ON ALL OF A SUDDEN AND STAYS ON. TOYOTA DEALER WOULD CHARGE ME FOR DIAGNOSING AND CHARGE ME IF ANY FURTHER JOBS NEED TO BE DONE. SHOULDN'T THIS BE RECALLED AND HANDLED WITHOUT ANY CHARGE TO OWNERS AS IT'S MATTER OF SAFETY ISSUE?
THE AIRBAG LIKE CAME ON AND HAS NOT GONE OFF. HAD MECHANIC CHECK IT AND WAS TOLD THAT THE SQUIB CIRCUIT HAD A SHORT AND THAT IF IN AN ACCIDENT AIRBAGS WILL NOT DEPLOY. DEALER SAID IT COULD COST UP TO $2600 TO FIX. AFTER SOME RESEARCH, I HAVE FOUND THAT THERE ARE A LOT OF OTHER SIENNA OWNERS WITH THIS SAME PROBLEM. WHY HAS TOYOTA NOT RECALLED THIS, BECAUSE IT SOUNDS LIKE A MANUFACTURING ISSUE AND CONSUMER SHOULD NOT HAVE TO PAY THAT KIND OF MONEY FOR THERE FAULTY PRODUCT. NOW BECAUSE OF THIS FAULTY EQUIPMENT I HAVE NO CHOICE BUT TO DRIVE AN UNSAFE VEHICLE BECAUSE I CAN NOT AFFORD THAT KIND OF MONEY TO REPAIR.
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THEY WOULD WORK WITH HIM, BUT THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
CAR HAD UNEXPLAINED ACCELERATION. CAR HAD SOLENOID RECALL REPAIR. CAR WOULD SURGE FORWARD SLIGHTLY UNTIL ACCIDENT CAUSED IT TO GO OUT OF CONTROL. ALSO, TAKATA RECALL. CAR WAS FILLED WITH AIR BAG MATERIAL AND SIDE AIR BAGS CAUSED ALMOST FATAL INJURY TO MY WIFE AND SEVERE INJURY TO MY SON. CAR WAS TRAVELING ON SIDE STREET TRAVELING AROUND 30 MILES PER HOUR UNTIL IT SPED UP TO 68.4 MPH..
TAKATA RECALL ! I WAS DRIVING TOYOTA SIENNA ON LOCAL STREET IN BOCA RATON WHEN CAR HAD UNEXPLAINED ACCELERATION. CAR STRUCK A TREE WHICH CAUSED THE AIR BAGS TO REACT. I HAD AIRBAGS STUFFING IN MY LUNGS WITH CONTUSION AND IN MY INTESTINES. MY SON HAD A BAD CONTUSION ON RIGHT SIDE FROM SIDE AIRBAG. MY WIFE HAD TO SPEND 17 DAYS IN A HOSPITAL BECAUSE CONTUSION ON LUNGS AND MULTIPLE BONES. THE FORCE NOT HER OUT OF HER SEAT ON FLOOR. HER SEAT BELT CUT INTO HER ABDOMEN. SHE ALMOST DIED FROM INJURIES AND INCOMPETENT MEDICAL CARE. MY DAUGHTER WAS SAVED FROM SEVERE INJURY BECAUSE THE SIDE AIRBAG DID NOT FUNCTION. THIS WAS A TERRIBLE HOLIDAY GIFT. *TR
DRIVER SIDE AIRBAG LIGHT ALWAYS ON AND CRUISE CONTROL NOT WORKING DUE TO A STEERING POWER CABLE DAMAGE AND NEEDING REPLACED.
PASSENGER AIRBAG LIGHT ON WHEN SEAT IS OCCUPIED.
THE CAR ACCELERATED TO 68.4 MPH. I COULD NOT STOP CAR FIRST TIME WITH ABS BRAKES. I TOOK MY FOOT OFF THE BRAKE AND IT HELPED BUT IT WAS TOO LATE. THE CAR HIT THE TREE. THE SIENNA'S BRAKES DID NOT WORK PROPERLY AT FIRST, THE CAR SO HOW WENT FROM 30 MPH TO 68.4 MPH AND THE STEERING DID NOT WORK. SOMETHING HAS TO BE DONE WHEN 1.2 MILLION DOLLARS OF DAMAGE TO A FAMILY. LUCKILY METROPOLITAN AND AETNA LIMITED THE HEALTH CARE PERSONALS. THE CAR WAS DAMAGED BEYOND REPAIR. WE HAVE NEW FRIENDS CALLED COLLECTIONS COMPANIES. PLEASE DO NOT BUY TOYOTA. THE CORPORATION CONSIDERS THE ACCIDENT NOT THEIR FAULT.
ON 12/25/14 THE TOYOTA SIENNA HAD UNEXPLAINED ACCELERATION AND HIT A TREE AT 31 MPH. MY WIFE AND SON HAD RIGHT SIDE LUNG CONTUSIONS. MY WIFE HAD AN OPEN WOUND FROM THE SEAT BELT. SINCE SHE WAS RESTRAINED THAT WELL SHE HAD A BROKEN LEFT LEG AND A RIGHT CLAVICLE FRACTURE THAT REQUIRED SURGERIES. MY WIFE ALMOST DIED IN DELRAY BEACH MEDICAL CENTER DUE TO BLOOD LOSS AND POOR MEDICAL ATTENTION. WE KNOW THE SEAT BELT DID NOT WORK WELL BECAUSE THE REST OF US WERE ABLE TO WALK AWAY FROM THE CRASH. MY WIFE IS STILL SUFFERING AND REALIZED FROM THE AMERICAN COUNCIL SAFETY LESSONS THAT HER SEAT BELT DID NOT FUNCTION CORRECTLY AND THE SIDE BAGS ARE DANGEROUS. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR WOULD FLASH OFF AND ON INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THEIR VEHICLE AT A 45 DEGREE ANGLE FROM THE FRONT. THE FRONT PASSENGER SEAT BELT WAS SECURED AT THE WAIST BUT DID NOT STOP THE PASSENGER FROM FLYING FORWARD AND SUSTAINING INJURIES TO THE HEAD AND ABRASIONS NEAR THE EYES. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
WAS HIT ALMOST IN A T-BONE FASHION, OTHER DRIVER WAS GOING APPROXIMATELY 40-50 MPH. NO SIDE CURTAIN AIRBAGS DEPLOYED. CONCERNED ABOUT THIS AND WHEN CONTACTED BY TOYOTA, THE WOMAN SAID THAT I DIDN'T KNOW WHAT I WAS TALKING ABOUT AND WHEN WE BOUGHT IT THEY WERE JUST TRYING TO SELL US A CAR. CAR HAS SIGNIFICANT DAMAGE AND HAS BEEN IN A SHOP FOR TWO WEEKS. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT WAS DRIVING 45 MPH WHEN A VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE DOORS BECAME STUCK AND COULD NOT BE OPENED. THE DRIVER AND TWO PASSENGERS WERE TRANSPORTED TO THE HOSPITAL AND A POLICE REPORT WAS FILED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER ATTEMPTED TO MERGE INTO TRAFFIC WHEN A VEHICLE CRASHED INTO THE FRONT END OF THE CONTACTS VEHICLE. THE FRONT PASSENGERS SIDE SEAT BELT FAILED TO RESTRAIN AND THE AIR BAG FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE FOREHEAD WHEN HIS HEAD STRUCK THE DASHBOARD. THE REAR PASSENGER SUSTAINED SEAT BELT BURNS ACROSS THE CHEST. THE DRIVER RECEIVED BURNS AND BRUISES TO THE CHEST. THE MANUFACTURED WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .