Tires & wheels
Filed Nov 10, 2017
HAD FIRESTONE AUTO CARE INSTALL 4 BRAND NEW TIRES ON VEHICLE AT 9AM ON 11/3/17. THAT AFTERNOON WHILE TRAVELING ON INTERSTATE LEFT FRONT TIRE BLEW OUT. TOOK VEHICLE TO FIRESTONE NO INDICATION THAT VEHICLE HAD HIT SOMETHING AND NO PUNCTURES IN TIRE. FIRESTONE REPLACED THE TIRE. ON 11/717 WHILE TRAVELING ON LOCAL ROAD THE LEFT REAR TIRE SUDDENLY LOST ALL AIR AND WENT FLAT. ONCE AGAIN NO INDICATION THAT THE VEHICLE HIT ANYTHING AND NO PUNCTURES IN TIRE. I DEMANDED A FULL REFUND FROM FIRESTONE WHICH THEY AGREED TO PROVIDE. I TOOK THE VEHICLE ELSEWHERE AND HAD TIRES REPLACED WITH A DIFFERENT BRAND.
- NHTSA ID
- 11045221
- Incident
- Nov 3, 2017
- Mileage
- 217,664 mi
Tires & wheels
Filed Jun 26, 2017
THE BEADS ON COOPER CS 5 TIRES ARE BULGING ON THE SIDE WALLS CAUSING BLOW OUTS AT HIGHWAY SPEEDS. NUMEROUS COMPLAINTS ON INTERNET REGARDING THIS ISSUE. THE LOCAL COOPER TIRE DEALER AND COOPER MANUFACTURER ARE DENYING THESE ISSUES. THEY BOTH STATE IT IS THE WAY THE SHOP IS MOUNTING AND BALANCING THE TIRES. IF THAT WAS THE CASE, WE WOULD HAVE ISSUES WITH GOODYEAR, FIRESTONE, BF GOODRICH, CONTINENTAL, ETC TIRES. THE COOPER MANUFACTURER IS TRYING TO SAY THAT THE COOPER CS 5 TIRES ARE SENSITIVE. AS STATED SHOPS FROM KANSAS, FLORIDA, NEW YORK, ETC ARE COMPLAINING OF THE SAME ISSUE
- NHTSA ID
- 11001387
- Incident
- Jun 16, 2017
- Mileage
- 126,482 mi
Body & structureTires & wheels
Filed Jun 1, 2015
2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED IT HAS BEEN NINE MONTHS, SINCE SHE FIRST RECEIVED THE INTERIM NOTICE. THE DEALER INFORMED HER, THERE WAS SOLUTION FOR THE PROBLEM AND TO REMOVE THE SPARE TIRE FOR NOW. *JB
- NHTSA ID
- 10716888
- Incident
- Jun 1, 2015
Tires & wheels
Filed May 5, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V273000 (TIRES). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10714670
- Incident
- Feb 11, 2011
Tires & wheels
Filed Mar 30, 2015
IT HAS BEEN 4 YEARS AND TOYOTA HAS STILL NOT PROVIDED A SOLUTION TO THE SPARE TIRE (UNDER VEHICLE MOUNT) RECALL. WHY ARE YOU GIVING THEM SO MUCH TIME TO SOLVE THIS ISSUE???? THIS TIRE SITS IN THE TRUNK AND TAKES UP VALUABLE SPACE. YOU MUST PUT PRESSURE ON THEM TO RESOLVE THIS ISSUE. IT SHOULD NOT TAKE 4 YEARS TO RESOLVE. *TR
- NHTSA ID
- 10702657
- Incident
- Jun 2, 2014
Tires & wheels
Filed Mar 30, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10702556
- Incident
- Jul 16, 2014
Tires & wheels
Filed Mar 13, 2015
SOMETIME AROUND AUGUST 2014, I RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA. IT MENTIONED A NEW SAFETY RECALL #E1S WHICH SUPERSEDES THE PRIOR NOTICE #A9E. THIS INVOLVES THE SPARE TIRE CARRIER CABLE WHICH MAY CORRODE DUE TO ROAD SALT IN COLD CLIMATE AREAS, WHICH I UNDERSTAND INCLUDES MARYLAND WHERE I LIVE. I HAVE CALLED TOYOTA DEALERS NEAR ME AND THEY KEEP SAYING THAT TOYOTA HAS NOT PROVIDED THEM WITH THE PART TO REPAIR THIS. I TRIED AGAIN TODAY, MARCH 13, 2015, BUT THE ANSWER IS THE SAME. THEREFORE, I AM REGISTERING MY COMPLAINT TODAY AND WOULD LIKE TO KNOW HOW SOON THIS SAFETY DEFECT MIGHT BE TAKEN CARE OF. *TR
- NHTSA ID
- 10694172
- Incident
- Aug 20, 2014
- Mileage
- 44,000 mi
Tires & wheels
Filed Feb 9, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10682107
- Incident
- Feb 9, 2015
Tires & wheels
Filed Nov 8, 2013
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA EQUIPPED WITH MICHELIN X RADIAL TIRES, SIZE: 215/65/R16. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES BEGAN LOOSING AIR. THE VEHICLE BEGAN TO SWAY AFTER THE TIRES WERE INSTALLED AND THE CONTACT NOTICED ABNORMAL WEAR AND RIPPLES THROUGHOUT THE TREAD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TIRES WERE PURCHASED. THE TECHNICIAN REPLACED THE FRONT TIRES HOWEVER, AFTER THE REPAIR THE FAILURE PERSISTED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 25,000. THE VEHICLE FAILURE MILEAGE WAS 68,000.
- NHTSA ID
- 10551485
- Incident
- May 15, 2011
- Mileage
- 68,000 mi
Tires & wheels
Filed Aug 12, 2013
THE TPMS SENSOR BROKE WHILE WE PERFORMED A TIRE PRESSURE CHECK ON A CUSTOMER'S VEHICLE. THE REPAIR COST WAS $76.30. *TR
- NHTSA ID
- 10534964
- Incident
- Aug 8, 2013
- Mileage
- 68,278 mi
Tires & wheels
Filed Nov 2, 2011
TIRE FAILURE. *TR
- NHTSA ID
- 10433943
- Incident
- Oct 31, 2011
- Mileage
- 35,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.